Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 1976 reviews, averaging 4.94 Stars:
Stafford, VA
Fredericksburg, VA
The technician arrived on time and worked nonstop for 4.5 hours. He replaced every component of the door except for the operator (it worked fine and did not need replacing). The door was an exact copy of the original door in place for 16 years. The door worked perfectly and the install was done professionally. Had a problem the next day with the door not closing. Problem was caused by an object getting lodged in the door track. This was my fault but the company quickly sent a technician to assist. I appreciate the sense of urgency to respond to our call. A couple of issues to mention: 1. The door has a vacation lock that secures the door when engaged manually. The warranty information states that installing a vacation lock with an electric operator will void the warranty. Is this correct? 2. When asked about lubricating the door hinges, the technician stated that I should use a silicon-based lubricant. The owners manual states that a non-silicon-based lubricant should be used. Which is correct? Thanks!
- John Bacon
Product:
Stafford, VA
Had to have the roller bar replaced. Called Precision and someone came in less than two hours. Technician (Joe) explained all options and was very professional and personable. He finished in less than an hour. I am very impressed. I would definitely recommend Precision to others.
- Dale Hutchinson
Product:
Fredericksburg, VA
Right on time, up front and honest about what needed to be fixed and very personable. Had the problem fixed in no time! Great service in a day and age where that is rare. Great Job!
- Jeff Smith
Product:
Fredericksburg, VA
Thank you for your service. Matt was very professional and did an excellent job explaining things before the install and detail instructions in the operations of the garage opener thereafter. Great work Matt. Thanks for caring for your customers.
- Domingo Limo
Product:
Fairfax, VA
I just want to compliment you on your Technician Joe, he's quite an asset to your company. Pleasant manner, very business like. He took the time to tell me what parts were needed and completed the work necessary in a very timely fashion.
- Mary Ferguson
Vienna, VA
I was thrilled with the work that was performed today on my garage door! My technician, Joe was great. Very knowledgeable and courteous. I would highly recommend Precision to all of my family and friends.
- Katy Ahmed
Ashburn, VA
The coil spring broke on my garage door, locking the car inside. I called Precision and they had someone there the same day. The technician was personable and made the repair in about an hour. Very pleased with the service.
- Bob Hersey
Product:
Dumfries, VA
Technician was very knowledgeable and quickly diagnosed the reason for my door's mechanical failure. After a thorough discussion of repair options, he repaired the fault in about an hour's time. Quick, friendly and quality work, I will definitely use Precision again if needed.
- Earl Bowers
Product:
Dunn Loring, VA
Kevin was very nice and professional. The only thing is that is seemed like it took a while to get the parts!
- monica condon
Product:
Gainesville, VA
My garage door was builders grade and split in the middle. Set-up appointment and they were right on time. The technician (Matthew) was right on time and was very knowledgeable. After providing the options for repair I elected to purchase a Heritage Garage Door. They said three weeks for delivery but it was installed in two weeks. Matthew was very professional and installed the door with great care. He was here for 6 hours and worked steady with no breaks. He made sure every aspect of the install was working optimally before leaving. After researching replacement doors at Lowe's this was a much better choice. The door was pricey but top of the line! The price of the Lowe's door was $1800 plus $500 for install fee and limited warranty. The Heritage door was $2400 including install fee $85 and a lifetime warranty for the door and hardware. The Heritage door is made of 24 gage steel front/back with insulating foam in between. It's wind rated and requires no additional bracing like the Lowe's brand door. All in all experience was very good. Would definitely recommend this company for those in need of basic repair to a complete garage door set-up! Matthew did a great job!
- Jim Mills
Product:
Fredericksburg, VA
Your tech was very knowledgeable and very willing to answer our Questions. He was very efficient. Was here at our home when he Said he would be. We were very pleased with his work and with him! Thank you for offering Sun. Service. Our run-around car had been Trapped inside for several days. Thanks again.
- Russell Stup
Product:
Clifton, VA
Great service, friendly and knowledgeable.
- Mark Mullen
Centreville, VA
Great service! Initial call was for garage door opener repair on a very old Lift Master unit. Unit needed to be replaced, as well as old springs and cables. I decided to get new rollers too at the last minute. Technician, Matt (Matthew), was great. Very knowledgeable and professional. I'm glad the other "local" garage door repair shop never returned my phone call. Will definitely use Precision for all my Garage/Garage Door Opener needs. Will also recommend them to my neighbor who is thinking about getting a new garage door.
- Susan Geis
Product:
Alexandria, VA
Matt gave us a thorough description of the options we had as far as what type of doors are available so we could make an educated decision about what product would serve our needs. The new doors arrived unexpectedly fast and the installation went smoothly. Very pleased with the service of this company.
- Stavros Kalamatianos
Product:
Dumfries, VA
Fixed a broken garage door. The repairman, Joe, was knowledgeable, courteous, and took time to explain what needed to be done. Would recommend to others.
- Steven Winkie
Warrenton, VA
Timely. Very professional. Solved problem quickly. Inspected door and noted potential future concerns.
- Tom Livesay
Alexandria, VA
The Precision Garage Door Service team in Alexandria made the garage door repair so easy from the appointment scheduling to the terrific technician, Matt, whom performed the repairs in an hours time. Highly recommend this team.
- Mike
Woodbridge, VA
Outstanding service!! Matt M not only fixed the obvious problem (failed high tension spring), but he explained in detail what could/should be replaced to get the garage door in top working order. His honesty was evident by explaining which parts did not need to be replaced and why. He explained the workings of the garage door so I clearly understood everything, and he showed me how to conduct regular preventive maintenance to keep the door working for a long time. I would recommend Precision to anyone!
- Matthew Frick
Fredericksburg, VA
Joe was very kind and answered all of our questions. Arrived early and completed work and cleaned his work area. motor, eyes and chain purchased.
- Rose B
Product:
Fredericksburg, VA
Joe the tech who came my house did an excellent job and also gave me an estimate on replacing my garage door and all related equipment. I plan on having the work done within the next six months if not sooner
- Howard Martin
Product:
Alexandria, VA
Fantastic job! In and out in about 45 minutes. Door works perfectly, and is far quieter than ever before. Many thanks!
- Michael Murphy
Product:
Manassas, VA
5 stars. Great service. He was polite and experienced. He also provided suggestions for maintenance. I will use your services again.
- Shelly Lubin
Falls Church, VA
Precision was chosen because of 24/7 service and I would rate it 5 stars. The technician arrived on time and was knowledgeable and courteous. We had a safety inspection and general check done and purchased two new remotes for double garage doors to replace ones that were cracked and broken.
- Victoria Pittaluga
Product:
Leesburg, VA
Just thought the remote ($70) each was too costly but everything was great.
- Noy Sihavong
Vienna, VA
I'm very pleased with the work provided. Matt went over every detail of the broken spring repair and made recommendations to improve the overall life of the system. Matt is very knowledgeable and performed the work in a timely fashion. I will highly recommend your services.
- Mike Murphy
Alexandria, VA
One word describes the experience: outstanding. Our door fractured a hinge and they were out within 6 hours with a competent and knowledgeable technician who explained what was wrong and offered reasonable options to resolve the issue. I was particularly taken by the fact that we had a rep from another company out only 10 months earlier who missed the issues which were identified. Bottom line: worth the money and then some.
- Paul Cook
Fredericksburg, VA
Very good experience. I will highly recommend Precision to anybody that needs work done on their garage door. Joe is a great service tech. He removed the broken spring and cables & replaced them within in hour.
- Sarah Rico
Ashburn, VA
I was able to get a same day appointment. Matt explained everything he was going to do to fix the garage door, and not only gave me recommendations but was thorough in explaining the recommendations. Matt was personable and professional and did a fantastic job getting my garage door spring fixed. Will definitely recommend you to others. Thank you!
- Michelle Ventura
Product:
Woodbridge, VA
The technician was ver professional and courteous. He was very helpful and explained everything so we could understand what was wrong with our door. He even gave us advice on how to maintain our door. He programmed our car to open the door and gave us a senior discount! I would definitely use Precision again and recommend you to my friends and neighbors!
- James Petrus
Product:
Our door opener was broken -- I called you Sunday night and at around 9:30 Monday morning your techs arrived. They inspected our entire system, made the required repair and recommend a few PM issues that needed to be addressed. They fixed my door, cleaned up after themselves. They were very professional. If I ever need service again -- I will be calling you.
- Bobby Balderas