Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 2023 reviews, averaging 4.94 Stars:
Spotsylvania, VA
Product:
Leesburg, VA
My garage door opener only needed a $15 part replaced. Precision was only interested in selling me a new garage door opener. I ordered the part online and replaced myself in under 30 mins. Feels as though I paid $125 for a sales pitch.
- Vinny Mclaughlin
Fredericksburg, VA
Fabulous! Everything about this repair was wonderful. From calling to make an appointment to the young man coming EARLY!!!! He called and asked if he could and we were delighted to accept. He was very polite and professional too. He introduced himself and set about looking over our broken door. He took his time and even checked our other door too. *which was repaired by Precision in 2012* After his inspections he very kindly explained what broke and what we needed to do in order to make our door work and be safe. We agreed and he set about working and fairly soon he was all finished. He opened and shut the door and I was amazed that is was actually quieter and did not shake. He explained that he adjusted a rail (was not lined up well) for us so it would run smoother! He then showed me how to oil the springs. We had been oiling the castors but did not realized the spring needed oil too. We had bought a can(2012) of their spray oil and I recommend it. Its easy to use and smell is fine. When he left we were confident that our door was repaired properly and we were all safe. The added bonus was that it was running quieter and smoother too!! The price for the repair was great too. Thank you for another wonderful repair job on our doors. Matthew was a very nice young man who knew what to do and his confidence & workmanship gave us peace of mind.
- JAB
Product:
Haymarket, VA
My technician, Matt, was friendly, knowledgeable and efficient. The garage door now operates smoothly and quietly. Thank you!
- Christine O
Product:
Arlington, VA
Thank you Kevin. Not excited to spend the money, but feel the job was done right.
- Robert Ryan
Chantilly, VA
Matt showed up right on time and did a great job. The garage door works better than it has since we bought the house. 5 stars for sure and I wouldn't hesitate to recommend Precision.
- Patty King
Great Falls, VA
New door was installed professionally and under the estimated time. Great job by Kevin and his assistant. 5 stars.
- Desmond Coffelt
Product:
Fairfax Station, VA
Kevin was very professional and knowledgeable. He explained my options for repairing my broken spring, and patiently answered all my questions. Thanks!
- Debbie Breitbeil
Product:
Woodbridge, VA
5 stars. Same day service. Faultless. Summary of condition, recommendations for short and long term. Replacement of springs done quickly. thank you
- Mark Rackham
Product:
Fairfax, VA
5 stars
- Miriam Fleitman
Spotsylvania, VA
Quality of work is very good. We ran into a problem with the Genie rail and it buckled. Jed worked on it right away. I had some doubts, but he continued working on it and it's fine. He made a number of suggestions, but we can't afford them right now. I learned the previous installers made a number of blunders, but from that I wouldn't have met your company. Thank you.
- Robert Hatcher
Product:
Woodbridge, VA
The service was outstanding, and I have just flowing applause for the quality of the work performed. I used Precision for the original install and I will always use them for any repairs or service because they really do quality and precision work. The service technician was very knowledgeable and took great care in doing the repair. He also gave me some valuable tips for maintaining my door as well. Great Service. The only hiccup was that there was a delay on the time or arrival due to the original technician's truck problems. I would have liked for the office to have called and informed me more of the issue rather than me having to call several times to check on the change in arrival time. Thanks, Stan Moore
- Stanley Moore
Product:
Stafford, VA
Great customer service, punctual and efficient. Thanks Jed great job!
- Tiffany Singletary
Stafford, VA
I have used Precision since I moved into my current home over 15 years ago. This was my third garage door repair experience and it was just as rewarding as the first two. Jed was extremely professional explaining the issues and repair options along with preventive maintenance techniques with me. He did an excellent job and I give him 5 stars.
- JOHN SMITH
Product:
Great Falls, VA
I was very happy with Matt's work. He figured out the most practical and cost effective solution to my garage door problem and performed the work quickly and efficiently. Definitely five stars.
- William Dillinger
Leesburg, VA
Good morning. I think the technicians and the customer support was easy to work with. However, when I called the HQ call center they were not helpful with pricing and/or warranty - they stated the technician would be able to provide those details. Those items should be clearly communicated on your website. Also, I was expecting a local Loudoun county or NOVA technician - paying $125 trip charge is ridiculous and the amount of time to fix the door was less than an hour for $540 total - worse I had to pay extra ($40)for having the door lubed and checked. I doubt I will refer anyone I know back to Precision due to the overall cost.
- Brian Stover
Product:
Alexandria, VA
The scheduler was able to very quickly schedule our repairs. We were notified who our service tech would be with a picture. He arrived on time, was extremely friendly and walked us through what was required. He completed the service is less time than he estimated, cleaned the area and then took the time to explain what regular servicing we could do to extend the life of all the mechanism. I was extremely impressed.
- Aubrey Mitchell
Product:
Springfield, VA
Excellent service in every way. Tech was precisely on time (on a Sunday, at that), quickly determined the source of the door opener problem--it did not need a replacement, did a though safety check on BOTH doors, corrected all deficiencies, and replaced the inside lift handle free. I saved at least $200 if someone came and just replaced the opener. I highly recommend this business.
- John Moore
Gainesville, VA
The technician was excellent He did a very high quality job His customer interface was well done The cost of electronics was very high. Do not know how u can justify the prices of them
- Tom Garden
Product:
Woodbridge, VA
Jed was very professional and knowledgeable. He explained the problem in terms I could understand. He was very efficient and did a great job. I would them again.
- Octavia Parker
Product:
Fredericksburg, VA
Very impressed. We were able to get a same day appointement. Repair person arrived with in an hour of our call. He was very knowlegeable and explained what he was doing. He was very thorough. I ask that he not discuss the cost of the repair with the homeowner as my husband and I were going to pay. He honored this request in a very tactful manner... Woud not hesitate to use again and will recommend your company to our neighbors in LeeLand Station!
- David Oconnor
Stafford, VA
5 stars
- Jan HIlton
Product:
Herndon, VA
Door was noisy and jerky and would not close withour multiple attempts. Technician (Matt) installed new bottom seal, door rollers, and belt drive opener. Now door is so smooth and quiet, sometimes I open and close it for no reason other than just to listen to it. I don't know how the price compares to others but the service was excellent. You get what you pay for.
- Steve K
Product:
Vienna, VA
The technician, Kevin, provided a call-ahead and arrived right on time. He reviewed the problem and provided a simple solution. He did his work, quickly, efficiently and professionally. Overall a great job.
- Andrew Vail
McLean, VA
Best customer service ever! I highly recommend Precision!
- Lou Mercado
Product:
Stafford, VA
Technical was professional and helpful. Came early and stayed until the job was done.
- Eric Halpin
Product:
Burke, VA
great experience. technician called and said could actually come earlier than scheduled. technician was completely professional, showed me exactly what was wrong and what was needed to be done. he explained what the cost would be and kept to it. work was done perfectly and I am extremely pleased. I would not hesitate to use this company or technician again.
- Cliff Landsman
Stafford, VA
Very good experienced, second time I have used this company. 5 stars
- Joe Lanzafama
McLean, VA
My experience was excellent. Precision was quick, professional, and honored my warranty with no hassles whatsoever.
- Robert Vanderhye
Fairfax, VA
Excellent service. The technician showed up in the early part of the promised time band, talked over options with me, and did the job professionally. Most importantly, my wife is happy because she can get her car in from out of the cold!
- Scott Willey
Product:
I can't offer anything less than 5 stars. From the time I googled to the time I was completely satisfied with a fully operational and quiet garage door system; was less than less than 3 hours total. The Lady I spoke with was very professional, set up an appointment with the technician, Matt Meier who was well prepared to complete the job from the get go. He had the springs and all necessary parts. His inspection was spot on and his repair was quick and flawless. I've never heard my garage door operate that quietly. This gentleman was a fountain of knowledge on all aspects of garage doors which I soon found out was not as simple as it looked. He educated me for future projects to upgrade/ update my garage door and the opener. I would highly recommend Precision to anyone needing any type of garage door repair or maintenance. I will certainly call Precision in the future.
- Eddie Perez