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Read what people are saying
about Precision Garage Door in:

Fairfax County, VA

Precision Garage Door of Northern VA & Fredericksburg
has received 580 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kelvin did a great job enough said!
Lorenzo Baskerville
A Response from: Precision Door Service Team

Hello Mr. Baskerville- Thank you for being a Precision customer and sharing 5 Stars for Kevin. I will be certain to pass this along to him. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick provided great customer service!!!
John Rhodes
A Response from: Precision Door Service Team

Hi Mr. Rhodes- We're happy you chose Precision and super happy you are pleased with the service Patrick provided. Thank you for taking the time to share your review and 5-star rating. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was great.Got service the next day.Cameron explained everything and took care of us.Suzanne was great on the phone.Will definitely use them again.
Diane kelley Marty klunk
A Response from: Precision Door Service Team

Hello Mr. Klunk- We certainly appreciate your business and that you took the time to share such a nice review. Thanks so much! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pat was great...he was available early, called me, and was at the house pronto. Pat was on the original install team last year, and that went smoothly as well. My "tune up" went quick, and I highly recommend him and OGPDS.
William Pinney
A Response from: Precision Door Service Team

Hello Mr. Pinney- We appreciate you taking the time to share a review of your Precision experience, the 5-star rating, and the awesome recommendation. Thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job. Reasonable price. But I gave you a 5 star rating because Patrick, your employee called me and said he was available to come early and he was friendly, efficient and very professional. He’s a great representative of your company.
Ann Klenk
A Response from: Precision Door Service Team

Hello Ms. Klenk- Thank you for the awesome review and 5-star rating. We truly value your feedback and kind words regarding your Precision experience and the service that Patrick provided. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The whole experience was fantastic. From scheduling the appointment on Sunday to Cameron's arrival today. They took the time to explain everything to include providing options for fixing the problem. Once option was selected he went right to work fixing the problem. Over an hour later he was finished and everything was cleaned-up. I would definitely call them again.
Erik Christensen
A Response from: Precision Door Service Team

Hello Mr. Christensen- Your review certainly made our day, thank you! We truly value your feedback and appreciate your kind words. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Work began as scheduled and was done in timely manner. Door now works well. I received on remote for the new opener. However, as I have 2 cars would like to receive a second remote control.
Thomas Kelly
A Response from: Precision Door Service Team

Hi Mr. Kelly- Thank you for the 5-star rating and taking the time to share a review. We were happy to coordinate getting you set up with a 2nd remote. We appreciate the positive feedback! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door is the best. A reliable & professional company. Service tehnician Cameron did a great job in addressing the rollers for my garage door and the preventive maintenance.
Dominic Ducanes
A Response from: Precision Door Service Team

Hello Mr. Ducanes- We thank you for being a loyal Precision customer. We are grateful for your business and kind words. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician, Kevin, was very professional, very thorough, explained everything, including all our options. Will recommend you.
Joel Prostick
A Response from: Precision Door Service Team

Hello Mr. Prostick- Thank you for taking the time to share your review and 5-star rating Precision and the service provided by Kevin. We certainly appreciate the recommendation. Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The support structure had to be rebolted to the wall. Stone was professional and did an excellent job. I learned a lot about garage doors and maintenance. I will definitely recommend him to my neighbors. He’s thebest.
ruth Douglas
A Response from: Precision Door Service Team

Hello Ms. Douglas- Thank you for sharing your 5-star review and for being a long time Precision customer. We appreciate your loyalty, your business over the years, and your recommendation. Of course, we are happy to hear you are pleased with the service provided by Stone. Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The serviceman was very good to me. He explained everything.
Omotunde Johnson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing service! Patrick was professional and personable. He gave us an honest approach regarding options to add additional weatherstripping to our existing doors. Having the results of the 20 point safety check was great, and 3 options (with prices) provided so that we can plan ahead financially. We will definitely call him back again.
Bruce Bagwell
A Response from: Precision Door Service Team

Hello Mr. Bagwell, - Thank you for choosing Precision and providing a detailed review of your 5 star experience. We look forward to hearing back from you so Patrick can continue his amazing service. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Highly recommended, fair price and very professional.
Kai
A Response from: Precision Door Service Team

Thank you for choosing Precision. We certainly appreciate the opportunity. Thank you for the excellent feedback and recommendation. We're happy to know Stone provided you with great service and you're a happy customer.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've used this company multiple times, and I keep coming back because they are reliable and trustworthy.
Kathleen Cornwell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent, professional, reasonable price
Philip Evans
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cameron did an excellent job of explaining the repair options, did not make a hard sell one way or another. Once we finalized the repair option that made the most sense, Cameron made the repair in a very reasonable amount of time. Another professional job from an outstanding company. My go-to company for any of my garage repairs! And as a military member, definitely appreciate the discount they offer.
Todd Graham
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service- from my discussion with Suzanne and making the appointment, to Patrick, my technician, calling ahead to confirm, arriving on time, and providing honest, reliable work and not trying to "upsell" something I did not need. Clearly integrity is a core value, and much appreciated! Great job, thank you for the great service!
Drew Ryan
A Response from: Precision Door Service Team

Hello Mr. Ryan- Thank you for sharing this awesome review and the details of your Precision experience. We truly appreciate your kind words. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Patrick arrived on time which set the stage for his impressive personal conduct and obvious technical expertise while at our home. His advice was clear and to the point. His depth of knowledge and the sureness that accompanied all of his actions were at a level seldom demonstrated by most repair personnel of any discipline. Finally, he left our garage in as neat/clean an environment as it was upon his arrival.
Steve York
A Response from: Precision Door Service Team

Hello Mr. York- Thank you for this fantastic 5 star review of Precision and the service Patrick provided. What you described is what Patrick sets out to do each and every day for all of our customers. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job!
Larry Delia
A Response from: Precision Door Service Team

Hello Mr. Delia- Thank you for choosing Precision and taking the time to share your review. We're very happy to know you are a satisfied customer and pleased with the service Stone provided. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our spring broke this morning at 8am and we called right away. Cameron was at our house at 10:15 to fix the spring. He was super professional, explained all the options, then got to work and the springs were replaced by 11:15.
T Ogren
A Response from: Precision Door Service Team

Hello Mr. Ogren, Thank you for choosing Precision! We're very happy to know you are pleased with Precision and the service that Cameron provided. Thank you for the 5 stars! Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick did a fine job in explaining what had to be done, then doing it quickly and effectively. We will welcome him for repeated visits----once a year for our garage doors. Thank you Patrick!
Carl and peggy Boesch
A Response from: Precision Door Service Team

Hello Mr. and Mrs. Boesch- We certainly appreciate your loyalty and business over the many years. Thank you! We are so happy to know that Patrick provided great service and you all are pleased with the appointment. Sincerely, Suzanne, Managing Director / PDS Northern VA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with the work that Patrick did, he is very plesent and proffesinal.
Shamsi Rezaee
A Response from: Precision Door Service Team

Hello Ms. Rezaee- Thank you for taking the time to share your review and feedback on your Precision experience. We're so happy to know you were pleased with the service Patrick provided. Thank you for the 5-star rating. Sincerely, Suzanne, Managing Director / PDS Northern VA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Do not have parts
Praveen Shyamala
A Response from: Precision Door Service Team

Mr. Shyamala, We’re sorry to hear your disappointment with your appointment and the Precision experience. This is contrary to what we seek to do each and every day. Please know, we did have the parts on the truck to fix your garage door. As the technician explained, you have a Wayne Dalton door with the torquemaster system. The torquemaster has particular components that cannot be repaired. It must be replaced. We offered to take an obsolete system and convert it to a system that has been around since the beginning of the overhead garage door and can be worked on by any garage door company. Also with a torsion mechanical lift system, when something breaks, a part can replaced for the repair, rather having to replace the entire system. It’s simply a better solution. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max was very personable, thorough in his explanations (i.e., how to manually open/close door), and took extra efforts to correct a less than professional initial installation completed by another company. The entire process by the Precision staff was seamless and efficient: from a prompt response to my online request the previous day to several scheduling emails that afternoon/the next morning to Max's prompt "on my way" phone call and arrival. Thank you everyone!!
Sylvia Coleman
A Response from: Precision Door Service Team

Hello Ms. Coleman, We are so pleased to know you are happy with your Precision experience from start to finish. That's exactly what we strive for. Thank you for the awesome feedback and 5 star review! We will be sure to share with Max. Sincerely, Suzanne, Managing Director / PDS Northern VA

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very satisfied with your company's service on many levels. Thank-you for assigning Max to inspect and determine the right course of action necessary to fix my garage door problem. He explained my options and skillfully fixed the problem with new parts and preventative maintenance. I was impressed with his friendliness and attention to detail. Excellent professionalism!!
Darrell Reisner
A Response from: Precision Door Service Team

Hello Mr. Reisner - Thank you for choosing Precision for your garage door repair. We're very happy to know you are satisfied with your Precision experience and the service provided by Max. We'll be sure to let him know! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max and Stone did an outstanding job installing 3 doors today. They knew exactly what questions to ask and knew the product well so we were left with the functions that fit our lifestyle perfectly. A big thanks to these guys, they made our life a little easier for years to come!
John Bellay
A Response from: Precision Door Service Team

Hello Mr. Bellay- Thank you for the 5 star rating and the awesome review! We are happy to know you are pleased with your new LiftMaster operators and the service provided. Sincerely, Suzanne, Managing Director / PDS Northern VA

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The gentleman who came to our home, Max, was informative and kind. I felt ridiculous when we discovered what the problem was but Max couldn't have been more patient and helpful. He also went out of his way to help me troubleshoot future problems. I would recommend Precision to anyone -
Adena Williams
A Response from: Precision Door Service Team

Hello Ms. Williams- Thank you for reaching out to Precision. No matter how small or big the garage door problem, we're here for you. Thank you for the awesome feedback and recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What a great customer service! Starting from a pleasant conversation with an operator and making a prompt appointment and then sending out an excellent expert onsite with ability to communicate clearly and concisely. Our technician, Matt, was respectful, polite, considered and a great listener. He understood our problems and suggested different options to make the best one that worked for us. I highly recommend this company to anyone who needs these types of services! Thank you, Team!
Tiana Rings
A Response from: Precision Door Service Team

Thank you for sharing such a glowing review! We are pleased to know that from start to finish, you are happy with your Precision experience. Thank you for the feedback, the 5-star rating, and the recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for a repair and Precision came within a couple of hours. The technician was clean, pleasant, informative, and efficient. I highly recommend.
W.K. Caine
A Response from: Precision Door Service Team

Hello Mr. Caine- Thank you for choosing Precision for your garage door repair. We appreciate you taking the time to share your Precision experience and positive feedback. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service on same day I called. Also suggested future work that will be needed. I am completely satisfied.
William Cerniglia
A Response from: Precision Door Service Team

Hello Mr. Cerniglia- Thank you for the fantastic review and the 5-star rating! We're happy to know that Patrick provided you with excellent service. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair
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