Read what people are saying
about Precision Garage Door in:
Fairfax County, VA
Precision Garage Door of Northern VA & Fredericksburghas received 627 reviews, averaging 4.95 Stars:
Fairfax, VA
Fairfax, VA
We called Precision Door on a Saturday morning and they were able to send a technician that same afternoon. Brandon arrived on time and worked quickly, efficiently and with a smile on his face. We are very happy with the result. Our garage door now works smoothly and quieter. Definitely will recommend Precision Garage Door.
- Eileen Maslowsky
Product:
Chantilly, VA
Unusual incident with my garage door ended up pulling unit from the wall and breaking the springs. I contacted Precision Service, and they worked with my scheduling and offered various times and dates. From the scheduler to the technician, Kyler, there was such great customer service, I thought it was a joke! But it definitely was not. I was very satisfied with the service and glad I lucked into using them. Will use again if needed.
- Lisa S
Chantilly, VA
The garage door spring broke after an incredibly long work week (of course). I began searching for a company to fix it. I called multiple companies trying to find someone to come out quickly that wouldn't charge $2,000. You had an appointment available the next day and so I agreed. Hunter came out and did a quick inspection. The diagnostic process took less than 15 minutes and I was provided a quote for the service. He gave multiple options and recommendations of what absolutely needed to be replaced and what didn't. He had the parts with him so work could begin immediately and he was done in less than two hours. The garage door works great and is far quieter than it was prior to breaking. 5 stars.
- Nicole Jones
Product:
Oakton, VA
Kyler Pooler did a great job repairing various issues we had with our garage doors. He was polite, on-time and fixed everything we needed. Great experience
- Barry Culman
Fairfax, VA
Experience was excellent. The rep showed up and was very professional along with explaining all of the issues with my garage door. Would definitely recommend this company to everyone i know
- Joseph Williams
Falls Church, VA
Hunter came on time on a Sunday afternoon. He was polite, professional, and quickly diagnosed and fixed the issue with my garage door. I am completely satisfied with the service.
- Joe A
Chantilly, VA
Brandon Vera is EXCELLENT. He is a Good repairman. He knows his stuff, friendly, timely, and professional- all of these qualities are hard to find in a person these days. Thank you Brandon.
- Anish Desai
Fairfax, VA
Appreciate the technician’s care to explain and point out repairs needed. Hunter made certain that I understood changes made to operating system. I would highly recommend your service. A special thank you to Hunter as he was so patient and thorough!
- Marie Jorgensen
Product:
Annandale, VA
When I called, I was very specific for an estimate and to be sent directly to me via email because I would be away. My husband isn't able to make a decision about the garage issue. Instead the technician gives him a quote and asked my husband, whose not very clear-headed right now, if he wanted the work down. My husband was confused and gave consent. And so he does the work, despite my request that it was only for an estimate and that it would be sent to me via email. I had received a quote that was $800 from another company. The tech charged my husband $1555.00. Then the technician tells my husband that if he doesn't receive an email with the receipt right away, it will take 2-3 days to give it to him. I came home and found out all that had happened. I was never given the quote via email, and was concerned who this person is because he now has our credit card info. I called Precision Garage to get the receipt right away because when you pay, you get a receipt right away. And I was able to get the receipt. I feel like we have been taken advantage of, especially my husband's inability to make a decision, and I made it clear that the guy coming was only to give me an estimate.
- H. Mcbride
Lorton, VA
My garage door was in need of repair. Your technician, Justin Arnold, arrived shortly after my scheduling an appointment. Justin did a great job explaining the situation and recommending what was a priority, and what could be done later. If I need to have Precision Garage Door return for any reason, I will request Justin.
- Christopher Flood
Centreville, VA
EXCELLENT JOB BUT TOO EXPENSIVE
- RAJ MALHOTRA
McLean, VA
Brandon came today to service our garage doors. He was excellent!! He was professional, personable, very skilled and knowledgeable, and did a fantastic job! He reviewed everything he’d done with me before leaving and answered all of my questions. Thank you very much. I will definitely refer your company to friends and neighbors in need of service.
- Diane C.
Product:
Oakton, VA
Kyley arrived on time and took care of setting up the new remote.
- Mary Valder
McLean, VA
Everything involved with this service was top notch. The tech who came was on time, very polite and professional. I’ve just had another issue arise and was again impressed with the professionalism of the scheduling staff. They have been enthusiastic and knowledgeable both times. Great business.
- Karen Hall
Fairfax, VA
Took the time to assess the issue and made good suggestions. Was kind polite and very professional. Appreciate the great service. Thank you.
- Maria Gutierrez
McLean, VA
Matthew Meier with Garage Door of Fredericksburg was courteous, explained everything in detail and it was obvious to me that he took pride in his work. I would highly recommend your company. We need more kind, courteous people in our world like Matthew. Thank you, Matthew.
- Jeanette Bolton
Falls Church, VA
I chose Precision Garage Door after an internet search and their having the earliest availability. Matt was my technician and he was outstanding. I received a call when he was on his way, within the agreed upon time frame. Upon arrival Matt was curteous and helpful. He performed an inspection of my door and free of charge performed some basic maintenance tasks that were above what one would have expected. He gave me a quote to solve my problem, broken tension springs, and was fast to get to work. Overall I would certainly recommend him to any neighbors and friends who find themselves with and unexpected garage door repair need.
- Adam Corry
Fairfax, VA
Matt was a terrific help repairing broken springs, bearings, rollers, and more. Felt like he went above and beyond inspecting the entire assembly vs just fixing a symptom, and gave me repair options in priority order (urgent vs preventative) to consider against my budget. Then spent time with me reviewing operating procedures until I got it right (I didn't on the first time). Thought I was just getting a spring repaired -- turned out to be so much more thorough and will save me time and money later. Thanks, Matt!
- Dan
Herndon, VA
Sunday afternoon and my garage door remote was no longer working. I called Precision Garage door with low hopes of having anyone come out and with every expectation of paying a premium for Sunday service. Well, I was wrong on both counts - the service was excellent and Matt - who was awesome and extremely professional - showed up quickly and didn't charge me at all! He pointed out that painters we had earlier in the week accidentally "locked" the garage door. He was only here for 10 minutes or so, but he left a strong positive impression - would definitely call Precision Garage door again!
- Barry Harte
Vienna, VA
Appointment was easy to make. The technician arrived during the provided window. They texted a photo ahead of time, a great security feature. Matt took the time to walk me through exactly what was wrong, and all available options to remediate with no pressure to upsale. Once I gave the okay, he completed the work immediately as his van was fully stocked. My door was like new! Great experience, I highly recommend.
- Brian
Centreville, VA
Thank you for your expert service technician, Matt. He was very professional, knowledgeable, courteous and informative. It was an excellent experience to talk with him and he performed all the necessary repairs to get our garage door openers working correctly again.
- James Doan
Fairfax Station, VA
Spring broke on the working side of the garage turning a procrastination into an actual problem. Layne came by, assessed, made some recommendations, went to work and repaired both sides in a couple hours. Cleaned up after himself and explained in detail some maintenance to prevent future issues. Needed him same day and he was at the house around 90 minutes from me making the appointment. All parts on hand.
- Roland Keller
Fairfax, VA
Kyler was great, friendly & very courteous. Gave us an honest assessment on the builder grade parts installed in our garage. Finished replacing everything within 2 hours. Was able to make a next day appointment on a holiday weekend. Would definitely use Precision Garage Door services again.
- Linh Brett
Vienna, VA
Layne, the tech, was excellent. Arrived on scheduled and finished promptly. His work was great, he was neat, and he explained everything. I would use him again. Thank you.
- Nick Dorka
Centreville, VA
Patrick Allston, the Precision technician, was friendly and efficient. He very quickly replaced the broken spring and wore bearings on our garage door, and had it working within a half hour. Thanks! Tom P
- Tom Philpott
Vienna, VA
Tech was on time, polite, professional and knowledgable. I replied to the e-estimate asking about having my door opener replaced and the company has not replied in weeks. I was also busy so hopefully they will reach out and schedule soon.
- Norm Livingston
Oakton, VA
Patrick did a great job. He's friendly and informative, and we really appreciate his attention to detail iin completing the work!
- Mike Haney
McLean, VA
We've used Precision for many years to service our two garage doors. This year we decided to get automatic door openers for those doors. Kyler was our technician. He gave us a quote, explained everything in detail, and did an awesome job installing our garage door openers. We're very pleased with the company and the service we received.
- Carl and Peggy Boesch
Falls Church, VA
Justin came and solved our garage door problem quickly. He looked at all areas of our non-working door, gave an explanation of the problem and what the cost would be. He was knowledgeable, thorough and did a great job! We would definitely recommend Precision service to all!
- John C
Product:
Quick response with same day service. Kyler was professional and did a thorough job in replacing the springs and lubricated the new springs and garage door. I believe it's quality repair.
- Florence Pham