1(888) 638-4793

View 8 More Local Phone Numbers

Read what people are saying
about Precision Garage Door in:

Prince William County, VA

Precision Garage Door of Northern VA & Fredericksburg
has received 380 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Cameron did an excellent job! He came out during the window of time given, gave me a heads up when he was on his way, and completed the repairs quickly! He was very knowledgeable and knew what the issue was right away.

-

A Response from: Precision Door Service Team

Hello Ms Kelleher- Thank you for sharing such a great review! We appreciate you taking the time to share detailed feedback on your Precision experience. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I had new springs installed 18 months ago and had a cable break recently. Certify insisted that they had to replace the 18 month old springs with new ones, which I find hard to believe. As a result my bill was double what it should have been. I do not recommend this company.

-

A Response from: Precision Door Service Team

Hello Mr. Kerins- We are sorry to hear the disappointment with your experience. Our goal each day with every customer is to repair a garage door properly and safely. I left you a voicemail and text message in hopes of discussing your issues and concerns, but unfortunately I have not heard back from you. This is the first time we have been to your residence, as another company provided the service work 18 months ago. Therefore, we do not know if you had the correct springs installed, the quality of the springs, and whether they were even new springs. The longevity of a spring is determined by the cycle life. The more you use your garage door, the sooner you are going to need new springs. Please know, 18 months ago, torsion springs were 1/3 the cost of what they are today. When your technician arrived this morning, your door was racked which is the most dangerous position a garage door can be. Part of your invoice today was the fee for the technician to bring your down into the safe position to be worked on. We recommend new parts that properly work together. We do not wind and unwind springs, according to insurance regulations. We do not provide “band-aide” repairs, as the safety of our customers, as well as our technicians, is top priority. The good news is that you called on the 4th of July holiday and we arrived the following morning to service your door. Your technician is knowledgeable, experienced, and walked you through recommended options that would address all the issues identified in the inspection report. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Patrick Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick
Review:

Fast response and professional service. I highly recommend this company.

-

A Response from: Precision Door Service Team

Hello Mr. Anderson- Thank you for choosing Precision and taking the time to share your review of your experience and the service provided. We're happy to know you are pleased, and we certainly appreciate the 5-star rating and recommendation. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Garage Door Repair

Review:

The response was timely, and the problem was repaired. I wouldn't hesitate to use their service in the future.

-

A Response from: Precision Door Service Team

Hello Mr. Thomas- We appreciate your business and the opportunity. Thank you for your kind words and for taking the time to share a review and 5-star rating. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Patrick Service Provided:
Garage Door Opener Repair

Technician: Patrick
Review:

For a 15 min job, I paid $200....$125 service fee...just to come to my house and a $79 maint fee....and all the person did was tighten up and lube things...he tried to say I needed a new bar connecting the garage door to the door opener (for steel doors) ...I said no, & your company installed my garage door opener in the first place, why did they install the bar I have??...then he told me my sensors were too high...no one has ever told me that and your company has done all my prior services...not a great service for the price....

-

A Response from: Precision Door Service Team

Hello Mr. Witcher- We are very sorry to hear your disappointment regarding your service appointment today. I provided the pricing and preventative maintenance information in writing, which you approved and proceeded to schedule. Your inspection reports over the past several years reflect each technician stating the ORB (operator reinforcement bracket) was missing and the recommendation was included each time in an estimate. While our records do not show an invoice for installing a new operator, we did replace the battery backup in 2019. Again, our apologies for not meeting your expectations as this is contrary to the service we strive to provide each and every day for our customers. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Garage Door Opener Repair

Review:

Stone was terrific. Appreciated him thoroughly explaining what the problem was and how easily he made the repair (spring replacement). This is why we keep using Precision.

-

A Response from: Precision Door Service Team

Hello Mr. and Mrs. Greenwood- Thank you for being long time loyal Precision customers. We appreciate your business and your wonderful review and positive feedback regarding the service Stone provided. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I like to take a minute to let you know how grateful we are to have such a courteous and knowledgeable technician, Mr. Patrick was. He did such a superb job, thoroughly explaining what he had made today and recommendations for the future if and when it needs shall raise. Indeed, we will call on the Precision Garage again!. Thank you! Satisfied Customer! Have a Happy Thanksgiving! Angela Fales

-

A Response from: Precision Door Service Team

Hello Ms. Fales- Thank you for choosing Precision. We appreciate you taking the time to leave such a fantastic review of your Precision experience and the service Patrick provided. We are happy to know you are a satisfied customer, thank you. Happy Thanksgiving to you as well. Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA

Patrick Service Provided:
Garage Door Repair

Technician: Patrick
Review:

Excellent!!! Pleasant young man who knew what was needed to be done & did it quickly. Higly recommend.

-

Service Provided:
Garage Door Repair

Review:

Stone completed the repair in less than an hour. He provided 3 estatemates, explaining the upgrade to the current installation while performing a safety inspection. I will definitely contact your company for any further maintenance requirements.

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I had to have a whole new motor replaced. Cameron was very knowledgeable and explained everything to me. He gave me options to what was available. I’m amazed that everything he needed was on the truck and he was able to complete the job the same day as the assessment. Very courteous and polite! This is the second time I have worked with Precision and both technicians (Kevin and Cameron) were so professional and friendly. I highly recommend This company to anyone in Northern Virginia!

-

A Response from: Precision Door Service Team

Hello Ms. Southard- Your review made our day! We value your input and appreciate the details about your experience with Precision. Thank you for the positive feedback on Cameron (and Kevin). We will sure to pass this along to them. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Door spring broke yesterday afternoon, and I was able to schedule a repair early today. Cameron was on time, and he did the repairs in short order. I have used PD for almost two decades. I would not hesitate to recommend them.

-

A Response from: Precision Door Service Team

Hello Mr. Streng- Thank you for taking the time to share an awesome 5-star review! We appreciate your loyalty and business over the years. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent service from the first contact phone call to the installation of repair parts. Everything explained up front and no surprises at the end. Very professional installer. Booked appointment for between 2 and 5 pm on the same day and the installer was there early with a call when he was 30 minutes away. Very happy to recommend this company from this experience

-

A Response from: Precision Door Service Team

Hello Mr. Armes, We're so happy to know your Precision experience was positive from start to finish, from the first phone call to the completion of service. Thank you for choosing Precision and giving us that opportunity. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Patrick Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick
Review:

I was very pleased with the service I received. Max was on time, very courteous, and offered a full explanation of the repair options at my disposal. I will definately call Precision again if I need garage door repair and plan to call them for additional maintenance I will need in the future.

-

A Response from: Precision Door Service Team

Hello Ms. James, Thank you for choosing Precision and for sharing this fantastic review! We will gladly pass along the feedback to Max. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair

Review:

Precision replaced the broken torsion spring and various parts and pieces. Garage door sounds a lot quieter when going up and down. Technician arrived on time and had all needed parts on hand. Technician was courteous and professional.

-

A Response from: Precision Door Service Team

Hello Mr. Mingo- Thank you for taking the time to share your review and provide Precision a 5-star rating! When we know we've made a customer happy, it makes us happy. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair

Review:

Fast and wonderful service!!!! Our wall console for the garage door opener stopped working. Remotes worked, but not the wall console. Being the weekend, I thought it would be tough to find some weekend. Precision was! Gave them a call, told them my problem - they said they would a technician that afternoon. Patrick, the tech, called and asked if he could come early. Super. Arrived ahead of time, located the problem and fixed.Pat was very kind and helpful. Price was about what I would expect based on similar work we have done but the work and timing was outstanding. Would recommend to anyone. THANK YOU!

-

A Response from: Precision Door Service Team

Hello and thank you for the fantastic review! We appreciate you choosing Precision and giving us the opportunity. Very happy to know you are pleased with the service Patrick provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Patrick Service Provided:
Garage Door Opener Repair

Technician: Patrick
Review:

Max was excellent, arrived early and was extremely professional, knowledgeable and patient with his explanations!!!! Super pleased with the service and professionalism

-

A Response from: Precision Door Service Team

Hello Mr. Newton, Thank you for choosing Precision, we appreciate the opportunity. This is an awesome review for Max and we will be sure to share it with him. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

The customer service was good the technician was even better. Max came out & took a look at the problem and gave me a thorough explanation of my issue. He replaced the springs on my garage door & made a few other adjustments. Now my garage door works like it used to. Thanks Max.

-

A Response from: Precision Door Service Team

Hello Mr. Johnson, Thank you for the awesome review on Max! We're happy to know your door is back to working properly and safely. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I give Precision Garage Doors a 5 Star. I called another company and no one answer and I had to leave a voicemail. When I need something I want to talk to someone right away. I then called Precision Garage Doors and a lady answered the phone and answered all my questions. She scheduled me an appointment for the next morning from 9-11 and the technician called me around 9:00am and said he would be at my house in 10 mins. Now that is SERVICE! I would highly recommend Precision Garage Doors.

-

A Response from: Precision Door Service Team

Hello Ms. Payne- We thank you for choosing Precision! We truly appreciate you taking the time to leave this awesome detailed review, the 5-star rating, and the recommendation. Thank You! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair

Review:

Patrick was simply excellent! He called prior to arrival, respected my home while he was here, treated me like a gentleman. What a great representation of your company, Patrick needs to be rewarded for great service. The garage door works again, and we are very happy. Thank you all!

-

A Response from: Precision Door Service Team

Hi Ms. Murphy- Thank you for the fantastic review and 5-stars! We truly appreciate your kind words. We're happy to know your door is working properly again and that Patrick took great care of you. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Patrick Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick
Review:

Service was quick and efficient. Thank you!

-

A Response from: Precision Door Service Team

Hi Ms. Everly- Thank you for choosing Precision, and taking the time to share your 5-star review. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair

Review:

Tech was very positive and found the least expensive fix. If it goes wrong again I’ll call precision again for the more expensive alternative.

-

Service Provided:
Garage Door Repair

Review:

We contacted Precision because of a broken cable on our garage door. We were surprised to learn that the main spring snapped in two causing the cable failure. We are extremely pleased with the professionalism, courtesy and superb service provided by Max. He did a thorough inspection of the door and recommended that we change out the rollers as well. The door works like a champ. Very impressed with Precision overall. They kept us posted with email notifications and provided information about each of their service providers so that we would recognize the tech when they arrived. Excellent service and value! Thank you! Will highly recommend Precision to others.

-

A Response from: Precision Door Service Team

Hello Mr. Upham- We value your input and appreciate the details about your experience with Precision and your technician Max. We are happy to hear your garage door is working so great! Thank you for choosing Precision and for the recommendation. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Amazing is the best word to use. From start to finish the Precision team handled everything from ordering new garage doors, springs, rollers, remotes, keypads, openers to installation with total professionalism. What I liked the most was their total focus on the customer. As a consumer I had multiple options and I am sure glad I chose Precision! The Precision team and the garage doors exceeded our expectations. The entire experience was the best! If you are looking for new garage doors or just need repairs to your existing garage doors you will not regret hiring Precision to do the job. They receive my highest recommendation.

-

A Response from: Precision Door Service Team

Hello Mr. Landreaux- We appreciate the opportunity and we thank you for choosing Precision. Each day, our team strives to provide not only the best garage door service, but the very best in customer service. Your review reaffirms the hard work we put in every day. Thank you for taking the time to share your feedback and for your recommendation. And I must say, your new doors are gorgeous! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great Tech, He explained everything, And did a great job.

-

A Response from: Precision Door Service Team

Hello Mr. Green- Thank you for choosing Precision for your garage door needs, and for taking the time to leave us a 5-star review. We sincerely appreciate it. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair

Review:

I will definitely use Precision any time I have a problem with my garage door Patrick knows the job to the letter, explained everything and he was very professional.

-

A Response from: Precision Door Service Team

Hello Ms. Kinyua- Thank you for reaching out to Precision and for sharing this 5-star rating! We're very pleased to know you are happy with Patrick and the service provided. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Patrick Service Provided:
Garage Door Repair

Technician: Patrick
Review:

Max was on time, explained the options I had to repair my garage door and did the job very professionally. I highly recommend Precision.

-

A Response from: Precision Door Service Team

Hello Mr. Judge- Thank you for the awesome feedback on Max! We appreciate the review and your recommendation. Thank you, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Review:

I have used Precision since the original installation in January 2019 and would highly recommend them

-

A Response from: Precision Door Service Team

Hello Mr. Mader- Thank you for taking the time to share your review. We certainly appreciate the positive feedback and thank you for your business. -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Great job

-

A Response from: Suzanne, Managing Director / Precision Garage Door Northern Virginia

Hello Mr. Medrano- Thank you for the 5-star rating! We're happy to know you are pleased with your Precision experience.

Patrick Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick
Review:

My car was trapped inside the garage and I needed to be somewhere by 4:00 PM. I called Precision Garage Door at 8:00 AM and Max was knocking on my door by 9:00 AM. Rather than just replacing the coil, which another company had done about 3 years previously, Max determined the reason for the failure. Max recommended the internal mechanisms that lift the door be replaced, in addition to putting on a new coil. He made adjustments and reinforcements that should have been made when the house was built. Max also showed me how to balance our garage door so as to reduce the strain on the coil. When Max left, my 15 year old garage door lifted smoothly and quietly! It no longer sounded like a jet engine taking off!! Max deserves a 6-star rating, in my opinion! I will only do business with Precision Garage Door of Northern, VA, Fredericksburg!

-

A Response from: Precision Door Service Team

Hello Ms. Ordoobadi- Thank you for leaving us such a wonderful review! We are thrilled that you are so pleased with Precision experience and our team will definitely be happy to read what you wrote. I will pass along your "6-star rating for Max". Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Review:

Quick response for broken spring. Max was extremely knowledgeable with a great customer service attitude.

-

A Response from: Precision Door Service Team

Thank you for the 5-Stars! We are happy to know you are pleased with the work and Max's performance. We’ll pass along the kind words. Thank you, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Next Page
Alexandria & Arlington Area

(703) 650-0774

(703) 650-0774
Fairfax County

(703) 537-5839

(703) 537-5839
Prince William County

(703) 659-0460

(703) 659-0460
Fredericksburg Area

(540) 322-3860

(540) 322-3860
Spotsylvania County

(540) 854-1572

(540) 854-1572
Loudoun County

(703) 297-8651

(703) 297-8651
Stafford County

(540) 242-8984

(540) 242-8984
Culpeper County

(540) 445-0675

(540) 445-0675
Fauquier County

(540) 905-7047

(540) 905-7047
Orange County

(540) 308-9796

(540) 308-9796
Precision Garage Door of Fredericksburg
Office: (540) 645-5004
1402 Interstate Business Park
Fredericksburg, VA 22405

License

Contractor's Lic.
#2705105317