Read what people are saying
about Precision Garage Door in:
Prince William County, VA
Precision Garage Door of Northern VA & Fredericksburghas received 407 reviews, averaging 4.95 Stars:
Woodbridge, VA
Dumfries, VA
Excellent service!
- Tino Philip
Woodbridge, VA
Pleasure to do business with. Arrived within the time window scheduled. Had a same day appointment available. While the initial price wasn't what I wanted to pay. Matthew was able to quickly work out a reasonable price with his office and addressed all the issues with the door, 45 minutes later the door was fixed. I'd had two other service repair companies out in the last two years with no success and he figured it out in 5 minutes. The quality of the parts was much better than what he removed. Great experience overall, highly recommended.
- AARON CHILES
Bristow, VA
Justin Arnold came on a frigid Sunday morning. He explained why my garage opener stopped working and recommended a top-of-the-line replacement with all its features. The new opener was installed in two hours. Justin answered my questions, and he is also courteous and professional in his workmanship.
- Jane Tang
Montclair, VA
I had our garage door repaired today the service man was very professional and very polite he explained everything he did and did the work fast and efficient
- Dorothy Dunn
Haymarket, VA
Made the appointment on line and a picture of the technician was provided with the appointment confirmation. Cody P showed up on time and walked me through his inspection results and estimate. He was able to complete the repairs in an expeditious manner and left me with a fully functioning garage door. Super service by a super technician
- Michael Calhoun
Woodbridge, VA
Informative, courteous & focused. Issue resolved, mission complete.
- James Brown
Product:
Montclair, VA
I had the pleasure of working with Cody. He was very knowledgeable and my issue with my garage was something that he stated he never seen before, but he took the time to analyze the problem and was able to fix it. He was very professional and my Neigbor will also be calling for services. My husband and I are very happy with the service. Cody is a great representation for your company.
- Debra Crum
Product:
Woodbridge, VA
The Precision Garage Door technician Matt was excellent! He called to let me know he was on his way. He was professional, prompt, and very knowledgeable. Matt went over everything that needed repairing and/or replacing, provided prices and discussed what was best for my current budget. Matt answered my questions and explained everything so I had a full understanding. He was able to offer and provide preventative repairs within my price range, completed the work in a reasonable amount of time. Not only would I recommend Precision Garage Door to others, I’m calling them for future work and if he’s available I’m hoping they send Matt.
- Danielle Woodhouse
Gainesville, VA
My mom and assed away recently and the home inspector identified a few problems with her garage door opener. I called Precision one day and they fixed it the next day. Great process throughout. Thank you!
- Ken Falke
Manassas, VA
Excellent service and a professional and caring technician, Garrett made the experience very pleasant. Thank you!
- John Lynch
Dumfries, VA
Knowledgeable tech. On time. Excellent service
- Christopher Peterson
Haymarket, VA
A very responsive web site and fast response. The repair work was done in a timely manner with a very professional repair team. I would recommend.
- Stephen Gepford
Haymarket, VA
Kyler did a great job fixing the issues. He was very professional and clearly explained the possible solutions. The service was great!
- Chad Hoffer
Gainesville, VA
Great and friendly service! Fully explained the issues and was resolved within an hour.
- R. Cantu
Gainesville, VA
I called Precision yesterday just to inquire about the issues I was experiencing with my garage door. To my surprise, the representative was able to schedule an appointment for today. Matt arrived as scheduled and assessed the issues. He provided a fair quote and told me he could do the repairs right there on the spot. Barely one hour later, he replaced and repaired the springs and fixed all the other issues with no hassle to me, no missed work, and a garage door that’s as quiet as the first day it was installed. I am THOROUGHLY pleased and would recommend Precision to anyone! Thank you so much for a professional and pleasant experience.
- Stephanie Gandy
Manassas, VA
The engagement to design and price our garage doors went very well. Garrett was very helpful and worked with us when we decided to change the door design after he had already provided prior information. The whole process thus far has been great with Precision garage doors. Garrett has been our only interface with the company and he has been great to work with on our project. I will add to this review once the doors are installed.
- Johnny Bordwine
Product:
Manassas, VA
The technician arrived on time and was very courteous and professional. He reviewed all aspects of our garage door for functionality and safety and provided several recommendations. Work was conducted in a timely manner and advised of the cost of all items which could be repaired/replaced.
- Todd Coyne
Montclair, VA
Fast response, very personable guy doing the work and now my door works. Thanks
- Tom Polhemus
Haymarket, VA
Patrick is an asset to your company. Polite and thorough. Nice young man!!!!!!!
- Judy Compton
Gainesville, VA
Patrick installed an opener, cables, and springs in 1.5 hours like he said. I really appreciate his honesty and did not try to sell me things that I did not need.
- Earnest Gorham
Manassas, VA
Technician was on time (maybe a bit early), got right to work, thoroughly explained his assessment of the issue(s) and provided two recommendations for action. Repairs were completed promptly. No pressure, courteous, knowledgeable and reasonably priced service. Would recommend and will definitely use again.
- Thad Osterhout
Dumfries, VA
Next day service snd arrived on time. Man who repaired garage seemed knowledgeable and was honest and cleaned up afterwards. Not the cheapest but I'm hoping to get what I paid for.
- Laurie Catlin
Product:
Woodbridge, VA
The technician is knowledgeable and he is professional. Nice person
- Amare Assefa
Gainesville, VA
Highly recommended!
- Rick Marzett
Haymarket, VA
Kyler was professional and friendly. Fortunately, the door frame was only slightly out of alignment and he was able to get the door functioning again!! Great service and will use again!
- Kathleen Ellingson
Manassas, VA
Very good experience with Precision. Need to have garage door repaired on New Year's Day. Called at 3:00 and had a technician (Justin) at my home by 4:30. Received a clear and reasonable estimate. Technician explained each repair item. Repairs were done within the hour and I am pleased with the results.
- Donald F.
Gainesville, VA
Cameron did an excellent job! He came out during the window of time given, gave me a heads up when he was on his way, and completed the repairs quickly! He was very knowledgeable and knew what the issue was right away.
- Liz Kelleher
Hello Ms Kelleher- Thank you for sharing such a great review! We appreciate you taking the time to share detailed feedback on your Precision experience. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Product:
Gainesville, VA
I had new springs installed 18 months ago and had a cable break recently. Certify insisted that they had to replace the 18 month old springs with new ones, which I find hard to believe. As a result my bill was double what it should have been. I do not recommend this company.
- John Kerins
Hello Mr. Kerins- We are sorry to hear the disappointment with your experience. Our goal each day with every customer is to repair a garage door properly and safely. I left you a voicemail and text message in hopes of discussing your issues and concerns, but unfortunately I have not heard back from you. This is the first time we have been to your residence, as another company provided the service work 18 months ago. Therefore, we do not know if you had the correct springs installed, the quality of the springs, and whether they were even new springs. The longevity of a spring is determined by the cycle life. The more you use your garage door, the sooner you are going to need new springs. Please know, 18 months ago, torsion springs were 1/3 the cost of what they are today. When your technician arrived this morning, your door was racked which is the most dangerous position a garage door can be. Part of your invoice today was the fee for the technician to bring your down into the safe position to be worked on. We recommend new parts that properly work together. We do not wind and unwind springs, according to insurance regulations. We do not provide “band-aide” repairs, as the safety of our customers, as well as our technicians, is top priority. The good news is that you called on the 4th of July holiday and we arrived the following morning to service your door. Your technician is knowledgeable, experienced, and walked you through recommended options that would address all the issues identified in the inspection report. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Gainesville, VA
Fast response and professional service. I highly recommend this company.
- Brian Anderson
Hello Mr. Anderson- Thank you for choosing Precision and taking the time to share your review of your experience and the service provided. We're happy to know you are pleased, and we certainly appreciate the 5-star rating and recommendation. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Very knowledgeable and professional. Explained everything to me about the opener. Would definitely use again.
- Ed Whiteman