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Patrick
Tech ID#: 14
Reviews: 116
Average: 4.83 stars

Patrick

Technician
Patrick has received 116 reviews, averaging:

Patrick's Bio:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service on same day I called. Also suggested future work that will be needed. I am completely satisfied.
William Cerniglia
A Response from: Precision Door Service Team

Hello Mr. Cerniglia- Thank you for the fantastic review and the 5-star rating! We're happy to know that Patrick provided you with excellent service. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because we have had great experience with their service and installation in the past. Patrick was a great technician. He arrived ahead of schedule and provided explanations on all the options. He worked quickly and expertly in fixing the problem. It was a great experience and I would highly recommend Precision to my neighbors and others that I know.
Nick Bemish
A Response from: Precision Door Service Team

Hello Mr. Bemish- Thank you for once again choosing Precision. We are truly grateful for customers like you. We thank you for the 5-star rating and the recommendation, and of course, we're happy to know you are pleased with the experience and the service Patrick provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was simply excellent! He called prior to arrival, respected my home while he was here, treated me like a gentleman. What a great representation of your company, Patrick needs to be rewarded for great service. The garage door works again, and we are very happy. Thank you all!
Noel Murphy
A Response from: Precision Door Service Team

Hi Ms. Murphy- Thank you for the fantastic review and 5-stars! We truly appreciate your kind words. We're happy to know your door is working properly again and that Patrick took great care of you. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was a perfect repair. Garage door spring broke late Friday. Called Precision next morning at about 8. Very nice scheduler set up an appointment for between 11 & 3. Patrick arrived about noon, inspected the door, gave options to fix and tune the door. He then replaced both spring and pulleys and was done by about 3. He did a great job and made sure I was satisfied with his repair. Very professional. I would recommend Precision.
Douglas Cook
A Response from: Precision Door Service Team

Hello Mr. Cook - Thank you for the 5-star review and recommendation! It's great to know you are happy with your Precision experience, from start to finish. We will be sure to pass along your kind words to Patrick. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My husband saw your company and liked your website. He saw that all the reviews were good. Also, that you had many locations. We really liked Patrick. He was very knowledgeable, personable, and not pushy. He gave me the upshot for the repair, and additional suggestions to increase the lifespan of my doors. The pricing was very fair.
Frank and julia Pergolizzi
A Response from: Precision Door Service Team

Hello Ms. Pergolizzi- Thank you for leaving us such an awesome review! We're happy to know Patrick took great care of you, and you're so pleased with the service. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Date: 11/25/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service! Patrick, the technician, was polite and professional, explained the problem with the door and what needed to be corrected, and offered easy to understand options for what to repair and what to replace to keep the garage door working smoothly for some time to come. Phenomenal!
William Cornell
A Response from: Precision Door Service Team

Hello Mr. Cornell- We are so grateful for your kind words. Thanks for sharing your review with us and the community. We're thrilled to know you had an awesome Precision experience and Patrick has your garage door working better than ever! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was told by the technician Patrick, that he would give me a 90 day warranty on only the parts he installed which were 2-high cycle tempered springs. However, after he called the office, they declined to honor that. It isn't alot to ask, that you should give a warranty on the parts you install. And at the very least, have consistency with the tech & office as to what's been promised to the customer. :(
Jackie Ghorbani
A Response from: Precision Door Service Team

Dear Ms. Ghorbani- We are sorry for the negative experience. What you described in your review does not fit what Precision Garage Door of Northern Virginia stands for and how we do business. Customer satisfaction and customer safety are our priority. Per our conversation, we are glad to know you are pleased with the service provided. As you mentioned, your car was trapped and you reached out to other companies that were not able to provide service for several days. We were able to service your garage door and broken spring within an hour of your phone call. We apologize for the misunderstanding and misinformation regarding the warranty. Per the technician’s inspection report, there were many issues with your garage door and mechanical lift system. He provided 3 options and you selected option 1, which was what we call a “band aide” repair. Precision has specific warranty guidelines, and the minimal repair does not include a warranty. Option 2 has a 90 day warranty and option 3, which addresses and fixes all issues, has a one year warranty on parts and labor. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick did a great job replacing the broken spring and servicing the door, explained all that was needed and more.
James Matthews
A Response from: Precision Door Service Team

Hi Mr. Matthews- Thank you for the opportunity and for taking the time to share your review. Happy to know that Patrick took great care of your garage door and provided great service. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent in every way. Responded quickly to emergency broken spring incident. Great customer support began on phone with Suzanne, who was very pleasant, knowledgeable and helpful. She's the reason I selected Precision over other vendors. Patrick, the technician, arrived on time (actually, early) and was extremely knowledgeable and helpful. He answered all questions accurately and made excellent recommendations. Patrick installed new springs, opener, remote keypad and rollers, and did a thorough overhaul of the entire system. Repair was done expertly and quickly. The system is now better than it ever was.
Warren Lacy
A Response from: Precision Door Service Team

Hello Mr. Lacy- Thank you for the fantastic review! You made our day The customer experience is our priority, and your review certainly reaffirms what we set out to do every single day. We are thrilled to know Patrick has your door working and running better than ever. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Superb service!
John Wilder
A Response from: Precision Door Service Team

Hi Mr. Wilder- Thank you for the 5 Stars! Happy to hear you are pleased with the service. Thank you, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision door was great! Patrick was so nice and informative and did such a good job on fixing our garage doors. The price was so fair and honest. Would definitely recommend!
Debbie Teune
A Response from: Precision Door Service Team

Hello Ms. Teune- Thank you for taking the time to leave us a 5-Star Rating! We appreciate your feedback and we're very happy to know you are pleased with Max and the Precision experience. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was a very kind and knowledgeable associate. He took time with us in answered all of our questions. He eventually left giving us a very fair "for some of the work that must be done. I highly recommend Precision to anyone.
Lisa Hill
A Response from: Precision Door Service Team

Hi Ms. Hill - Thank you for taking the time to share this awesome review for Patrick. He's exactly as you described! I'll be certain to share your kind words with him. We're happy to know you are pleased with your Precision experience, and hope to provide future service for you. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech arrived a little earlier than I was told. He show me three options. I made my selection and thought he would do the install sometime next week. To my surprise he say no install is today. I couldn't be happier with the quickness of the install and the final product. I would highly recommend Pricision Door Service.
Damon Stark
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick from Precision Overhead Garage Door did an outstanding job repairing and tuning up our garage door. He also recommended some items be repair on our other garage doors which we did to allow them to last longer and to reinforce the top panel of the door. The scheduling department was curious and got us an appointment the same day we called. Patrick was able to show up early, and their scheduling department called to ensure that was okay with us. Patrick was very professional, and did a great job cleaning up the work area when the work was completed. The work he did tuning up our garage door was great, and it operates so much better. We are planning on tuning up our other garage doors very soon.
Harlin Sutton
A Response from: Precision Door Service Team

Hello Mr. Sutton- We certainly appreciate the amazing review! We are thrilled that you are pleased with Patrick and your Precision experience. Our team will definitely be happy to read what you wrote. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our 30 year old garage door's spring broke. Precision's technician was on time, professional and skilled. I expect we are good for another 30 years.
Mike M. - Sterling
A Response from: Precision Door Service Team

Thank you for the 5-Stars! We're happy to know Patrick took great care of your door. We appreciate your business, and that you took the time to share this kind review. Thank you! Suzanne, Managing Director, PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr. Patrick was on time. Perfect advice and perfect explanations of what needs to be done. Very fast and great work. I can only recommend it to everyone. thank you
Joseph Hart
A Response from: Precision Door Service Team

Hello Mr. Hart- We are happy you had a positive experience with Precision and Patrick. Thanks for sharing your review with us and the community. Thank you! Suzanne, Managing Director, PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Super fast and friendly! Have used them twice now and will continue to do so in the future.
Quinton Grover
A Response from: Precision Door Service Team

Hello Mr. Grover- Thank you for choosing Precision and for the 5-Stars! We will gladly pass along your review to Patrick. Thank you, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was excellent. Worker arrived on time (Called me 30 minutes before arriving) and did a very timely, professional repair. I would definitely use them again.
David Barile
A Response from: Precision Door Service Team

Hello Mr. Barile- Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We're happy to know you are pleased with Patrick's performance. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will definitely use Precision any time I have a problem with my garage door Patrick knows the job to the letter, explained everything and he was very professional.
Rose Kinyua
A Response from: Precision Door Service Team

Hello Ms. Kinyua- Thank you for reaching out to Precision and for sharing this 5-star rating! We're very pleased to know you are happy with Patrick and the service provided. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work my wife and I are very satisfied with the work performed!! Mr. Patrick I have to give this young Gentleman a 5 rating.One of the nicest guy I have ever met very professional & very Knowledgeable!! Mr. Patrick you are a ROCK STAR!! One happy customer here!!
Eric Pabon
A Response from: Precision Door Service Team

Hello Mr. Pabon- This review made our day! We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was recommended to me by a neighborhood friend who was very pleased with Precision's services. I was interested in a completely new installation to replace what I had had for 25 years with two new insulated doors, new tracks and two LiftMaster openers with some special features to include high-lifting on one of the new doors to allow for future garage modifications. Precision gave me the exact configuration I wanted and carefully planned to ensure that the configuration allowed for my future plans without having to revise anything they installed. I could not be more pleased! The new doors look great, work perfectly, are incredibly quiet and have all the modern features such as safety devices, Internet connectivity, an iPhone app for status and control, and automatic lighting. All throughout the installation, Patrick kept me informed on progress and conferred with me whenever a choice had to be made. He is an outstanding technician and a great gentleman. Go with Precision, you will not be disappointed.
Edwin Mcdermott
A Response from: Precision Door Service Team

Dr. McDermott- Thank you for taking the time to share your review. We value your input and appreciate the details about your experience with Precision. You were a pleasure to work with, and I must say your garage doors turned out beautiful. It makes us happy to know you are pleased with the service and the final results. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job
Edison Medrano
A Response from: Suzanne, Managing Director / Precision Garage Door Northern Virginia

Hello Mr. Medrano- Thank you for the 5-star rating! We're happy to know you are pleased with your Precision experience.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick provided excellent customer service and identified the garage opener problem quickly. Patrick replaced key wiring to insure continued operation. Thank you Patrick.
Dominic Ducanes
A Response from: Precision Door Service Team

Hello Mr. Ducanes- Thank you for the 5-Stars! We're so glad you are pleased with your Precision experience and Patrick's work. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair
Date: 04/01/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with Patrick! Service was fast and very detailed. Great job guys and stay safe out there!
Ian Stockwell
A Response from: Precision Door Service Team

Hello Mr. Stockwell - Thank you for taking the time to share your review. We certainly appreciate the positive feedback and kind words. Thank you! -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was very friendly and knowledgeable.
A Rivera
A Response from: Precision Door Service Team

Hello Ms. Rivera - Thank you for sharing your positive Precision experience. We appreciate your business! -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was very knowledgeable, efficient and friendly. He explained the problem and available alternatives very well. We are very happy with the expedient and efficient work that was done.
Charles and Henrietta Scott
A Response from: Precision Door Service Team

Hello Mr. and Mrs. Scott - We are delighted to know you are pleased with the work performed on your garage door. Thank you for the fantastic review on Patrick! -PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service to repair broken spring. Repair was completed in no time. Patrick was responsive, courteous, and thorough, and price was reasonable. I highly recommend them.
Patricia A., Woodbridge VA
A Response from: Precision Door Service Team

Thank you for sharing your Precision experience. Happy we were able to have your garage door back in working order in no time. Thank you for reaching out and choosing Precision. -PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick did a really good job. Excellent attention to detail and workmanship. I highly recommend this company for garage door repair and maintenance
Ronald Burke
A Response from: Precision Door Service Team

Hello Mr. Burke - We appreciate you taking the time to share such a great review and positive feedback on Patrick. Thank you for giving us the opportunity and for the recommendation. -PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the repair services provided by your company. Patrick we my technician and he we excellent. Patrick inspected all the components of my door and explained why certain items needed to be repaired. Finally, he explained all the costs of the project. I am happy to recommend Precision Garage to all my friends.
Martin Rivers
A Response from: Precision Door Service Team

Hello Mr. Rivers - Thank you for the fantastic review and recommendation! We are pleased to hear that Patrick provided you with great service and work. Thank you! -PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage door was repaired within an hour. Very good service. They showed up in a timely manner.
Bonnie Payne
A Response from: Precision Door Service Team

Hello Ms. Payne - Thank you for choosing Precision and giving us the opportunity to service your garage door. We certainly appreciate the glowing review, thank you! -PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Garage Door Repair
Product:
Springs
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