Patrick
Average: 4.84 stars
Patrick's Bio:
Herndon, VA
Oakton, VA
Very efficient and quick response. Quick and thorough repair.
- Dana Delman
Hello Ms. Delman- Thank you for taking the time to share feedback on your appointment. We appreciate your positive comments, 5-star rating and we're happy to know you are pleased with the service provided. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fredericksburg, VA
Hello I would like to thank the techican for taking the time to explain what was wrong with my garage door and what it would take to fix it. The Techican was very friendly and polite and knowledge on garage doors.
- Isaiah Joyce
Hi Mr. Joyce- Thank you for choosing Precision and for sharing such a nice 5-star review. We appreciate you. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Springfield, VA
As always, Patrick was prompt, early in fact, and very through. Explained what he found in his troubleshooting and provide options. He quickly installed the new sensor and demonstrating that the door was now operating properly. I will always call Precision when I have an issue with my garage door operating system.
- Victor Fiebig
Hello Mr. Fiebig- We appreciate you choosing Precision and sharing your positive feedback! A satisfied customer makes us very happy. Thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Stafford, VA
Patrick was very knowledgeable and provided me with options to tuneup the garage door. He really took the time to explain everything. I would definitely recommend both Patrick and the company. I was able to get same day higH quality service. Will definitely use them again and will hiGHly recommend them to family and friends.
- John Laffman
Hello Mr. Laffman- I'm so glad you reached out to Precision and we were able to provide same day service. Thank you for the kind words, the awesome review, 5-star rating, and recommendation! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fredericksburg, VA
Patrick was awesome! Prompt, professional, and knowledgeable. I had questions, he had answers. After walking me through the fix he gave me several options/estimates to fix it today and what may need addressed in the future. He never pressured me or tried to upsell anything which I greatly appreciated. Highly recommend these guys, and will definitely use them again!
- Damien Bollino
Hello Mr. Bollino- Thank you so much for choosing Precision for your garage door issues. We're happy to know you are pleased with the service Patrick provided. We always appreciate the awesome feedback and 5-star rating, thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fredericksburg, VA
Patrick was prompt and courteous, performed routine maintenance and thorough inspection, provided tips on maintenance, indicated parts that may need to be replaced in future without pushing or any “hard sell.” Will probably go back to Precision in future for replacing some of the parts showing wear.
- Roger Schneider
Hello Mr. Schneider- Thank you for the opportunity and for taking the time to share your Precision experience. We appreciate you and we're here for you. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Burke, VA
Excellent service. Fast and efficient.
- Anita Lopez
Hello Ms. Lopez- Thank you for choosing Precision and for taking the time to leave us an awesome review and 5-star rating. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
McLean, VA
Patrick was very knowledgeable and professional. Will definitely use precision when I need to repair or replace my doors. Thank you!
- Joan Bradley
Hello Ms. Bradley- Thank you for taking the time to share your awesome review and 5-star rating for Precision and Patrick. We appreciate you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Gainesville, VA
I had new springs installed 18 months ago and had a cable break recently. Certify insisted that they had to replace the 18 month old springs with new ones, which I find hard to believe. As a result my bill was double what it should have been. I do not recommend this company.
- John Kerins
Hello Mr. Kerins- We are sorry to hear the disappointment with your experience. Our goal each day with every customer is to repair a garage door properly and safely. I left you a voicemail and text message in hopes of discussing your issues and concerns, but unfortunately I have not heard back from you. This is the first time we have been to your residence, as another company provided the service work 18 months ago. Therefore, we do not know if you had the correct springs installed, the quality of the springs, and whether they were even new springs. The longevity of a spring is determined by the cycle life. The more you use your garage door, the sooner you are going to need new springs. Please know, 18 months ago, torsion springs were 1/3 the cost of what they are today. When your technician arrived this morning, your door was racked which is the most dangerous position a garage door can be. Part of your invoice today was the fee for the technician to bring your down into the safe position to be worked on. We recommend new parts that properly work together. We do not wind and unwind springs, according to insurance regulations. We do not provide “band-aide” repairs, as the safety of our customers, as well as our technicians, is top priority. The good news is that you called on the 4th of July holiday and we arrived the following morning to service your door. Your technician is knowledgeable, experienced, and walked you through recommended options that would address all the issues identified in the inspection report. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Woodbridge, VA
The response was timely, and the problem was repaired. I wouldn't hesitate to use their service in the future.
- Dexter Thomas
Hello Mr. Thomas- We appreciate your business and the opportunity. Thank you for your kind words and for taking the time to share a review and 5-star rating. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fairfax Station, VA
Patrick provided great customer service!!!
- John Rhodes
Hi Mr. Rhodes- We're happy you chose Precision and super happy you are pleased with the service Patrick provided. Thank you for taking the time to share your review and 5-star rating. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fredericksburg, VA
Patrick was professional and courteous from start to finish. Veteran owned a plus. Thank you.
- Cynthia Passaretti
Hello Ms. Passaretti- Thank you for sharing your such a great review on your Precision experience and the service that Patrick provided. We certainly appreciate you. Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA
Fairfax, VA
Pat was great...he was available early, called me, and was at the house pronto. Pat was on the original install team last year, and that went smoothly as well. My "tune up" went quick, and I highly recommend him and OGPDS.
- William Pinney
Hello Mr. Pinney- We appreciate you taking the time to share a review of your Precision experience, the 5-star rating, and the awesome recommendation. Thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Vienna, VA
Great job. Reasonable price. But I gave you a 5 star rating because Patrick, your employee called me and said he was available to come early and he was friendly, efficient and very professional. He’s a great representative of your company.
- Ann Klenk
Hello Ms. Klenk- Thank you for the awesome review and 5-star rating. We truly value your feedback and kind words regarding your Precision experience and the service that Patrick provided. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Leesburg, VA
Patrick provided excellent service with professional and engaging interaction. He has the ability address the technical matter and manage the questions in a friendly and professional manner. I wholeheartedly recommend Precision for any garage door repair an or installation!
- Lloyd Telford
Hello Mr. Telford- You made our day! We really appreciate you taking the time to share your Precision experience and review of Patrick's service. A happy, satisfied customer and 5-star rating...Thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Spotsylvania, VA
Great job. Very professional.
- John Konicki
Hello Mr. Konicki- Thank you for choosing Precision and taking the time to share your review and 5-star rating. We're happy to know you are a satisfied customer. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fredericksburg, VA
I had used them before and was delighted! I used them again with the same result!!!
- Paul Bonner
Hello Mr. Bonner- Thank you for being a loyal Precision customer. We appreciate you. We are happy to hear the positive feedback. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fredericksburg, VA
Patrick A performed an inspection. He detailed the problem and fixed the issue. Patrick was very professional & customer-oriented.
- Martin Rivers
Hello Mr. Rivers- Thank you for the 5-star rating and terrific feedback on the service that Patrick provided. We're happy to know you are a satisfied Precision customer. Thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Ashburn, VA
Your technician arrived on time and was quite pleasant. He was very covid aware which was very nice. He outlined the possible options for repairs and did so in a very pleasant manner, no push. He was going to send me options for additional work which I am not ready to pursue at this time but will certainly contact you folks when the time is right. Very pleased.
- Martin Sultan
Woodbridge, VA
I like to take a minute to let you know how grateful we are to have such a courteous and knowledgeable technician, Mr. Patrick was. He did such a superb job, thoroughly explaining what he had made today and recommendations for the future if and when it needs shall raise. Indeed, we will call on the Precision Garage again!. Thank you! Satisfied Customer! Have a Happy Thanksgiving! Angela Fales
- Angela Fales
Hello Ms. Fales- Thank you for choosing Precision. We appreciate you taking the time to leave such a fantastic review of your Precision experience and the service Patrick provided. We are happy to know you are a satisfied customer, thank you. Happy Thanksgiving to you as well. Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA
Fredericksburg, VA
The technician Patrick was outstanding! He serviced our garage door opener. We have continued to do business with this company because they hire the best in the field!!!
- Robert Jackson
Hello Mr. Jackson- Thank you for your business and your loyalty to Precision. We appreciate your feedback on your appointment and Patrick. Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA
Warrenton, VA
Patrick was very professional during his visit to repair my garage door. The door lock was not working and came off track. Patrick knew right away what needed to be done and took care of the issue. Thank you!
- Linda Cook
Hello Ms. Cook - Thank you for the review, 5-star rating, and feedback on Patrick's service. You are always a pleasure to work with. Thank you. Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA
Arlington, VA
Although not an emergency, service was available quite soon. Problem was discovered quickly. Repair and routine service completed in about n hour. Technician (Patrick) was friendly and informative.
- Ray Isaacs
Hello Mr. Isaacs- Thank you for taking the time to share your review and details of your Precision experience. We certainly appreciate it, and we're happy to know Patrick provided you with great service! Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA
Fairfax Station, VA
Amazing service! Patrick was professional and personable. He gave us an honest approach regarding options to add additional weatherstripping to our existing doors. Having the results of the 20 point safety check was great, and 3 options (with prices) provided so that we can plan ahead financially. We will definitely call him back again.
- Bruce Bagwell
Hello Mr. Bagwell, - Thank you for choosing Precision and providing a detailed review of your 5 star experience. We look forward to hearing back from you so Patrick can continue his amazing service. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA
Fairfax Station, VA
I've used this company multiple times, and I keep coming back because they are reliable and trustworthy.
- Kathleen Cornwell
Ashburn, VA
Great service. First I appreciated the detailed email quote from Suzanne. Also appreciated Patrick's call ahead of time to confirm his ETA. Upon arrival, Patrick was very friendly and transparent, providing tips and suggestions. He was diligent and efficient, and I could tell he was an expert. Overall I was very impressed with his service.
- Daniel Yoo
Thank you for choosing Precision and taking the time to leave this fantastic 5-star rating for Precision and Patrick. We strive for customer satisfaction from start to finish, and we're happy to know you were pleased. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA
Fredericksburg, VA
Scheduled work sooner than expected. Completed work efficiently, assuredly and quickly.
- Ron Edington
Fairfax, VA
Outstanding service- from my discussion with Suzanne and making the appointment, to Patrick, my technician, calling ahead to confirm, arriving on time, and providing honest, reliable work and not trying to "upsell" something I did not need. Clearly integrity is a core value, and much appreciated! Great job, thank you for the great service!
- Drew Ryan
Hello Mr. Ryan- Thank you for sharing this awesome review and the details of your Precision experience. We truly appreciate your kind words. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA
Burke, VA
Your technician Patrick arrived on time which set the stage for his impressive personal conduct and obvious technical expertise while at our home. His advice was clear and to the point. His depth of knowledge and the sureness that accompanied all of his actions were at a level seldom demonstrated by most repair personnel of any discipline. Finally, he left our garage in as neat/clean an environment as it was upon his arrival.
- Steve York
Hello Mr. York- Thank you for this fantastic 5 star review of Precision and the service Patrick provided. What you described is what Patrick sets out to do each and every day for all of our customers. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA
The technician was great. He did a great job and I appreciate it. Thank you so much.
- Eric Crawley