Read what people are saying
about Precision Garage Door in:
Burke, VA
Precision Garage Door of Northern VA & Fredericksburghas received 52 reviews, averaging 4.98 Stars:
Burke, VA
Hello Ms. Lopez- Thank you for choosing Precision and for taking the time to leave us an awesome review and 5-star rating. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Burke, VA
Your technician Patrick arrived on time which set the stage for his impressive personal conduct and obvious technical expertise while at our home. His advice was clear and to the point. His depth of knowledge and the sureness that accompanied all of his actions were at a level seldom demonstrated by most repair personnel of any discipline. Finally, he left our garage in as neat/clean an environment as it was upon his arrival.
- Steve York
Hello Mr. York- Thank you for this fantastic 5 star review of Precision and the service Patrick provided. What you described is what Patrick sets out to do each and every day for all of our customers. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA
Burke, VA
Our spring broke this morning at 8am and we called right away. Cameron was at our house at 10:15 to fix the spring. He was super professional, explained all the options, then got to work and the springs were replaced by 11:15.
- T Ogren
Hello Mr. Ogren, Thank you for choosing Precision! We're very happy to know you are pleased with Precision and the service that Cameron provided. Thank you for the 5 stars! Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA
Product:
Burke, VA
Precision door had a technician come out quickly. Max was great to deal with and he explained the garage door issues in detail. He took the time to find the root of our old garage door problems. The solution was a lot less expensive than what it could have been. I would recommend this company and Max as well.
- David bergh & pam cole
Hello Mr. Burgh & Ms. Cole- Thank you for taking the time to leave us this amazing review and the 5-Star rating! We're happy to hear you are pleased with Max and the service provided. Thank you for the recommendation. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Burke, VA
We suddenly had a broken garage door spring and so look through websites and found this company (trustworthy, legitimate, photos showing who they are, etc.). Called and spoke W/Suzanne and she sent a tech's name Max. He was great and outstanding at explaining how every thing works and all the upcoming info about garage door. He and Suzanne both were professional and scheduled arrival time was just almost perfect. Looking forward to many more days of peace of mind and thankfulness. Thanks Max!! Mee&Steve from Burke.
- Steve Herman
Hi Mr. Herman- We certainly appreciate you reaching out to Precision. Thank you for sharing the details about your experience with Precision and the 5 star review! Thank you, Suzanne, Managing Director / PDS Northern Virginia
Burke, VA
We would like to thank your company for a wonderful experience today. First, Suzanne took our service call quickly and efficiently. She was very friendly and organized. I appreciated your email to confirm our appointment. I compliment you on the safety measures you take for your clients, ie posting pictures of your technicians and a little bio on each. It helped knowing who would be servicing our garage door. We appreciated the call from Max. He told us what time we should expect him. All great ideas! Our technician, Max, was very friendly , knowledgeable and thorough. He took time in explaining his findings and offered solutions. He took his time and did not rush the service call. We will definitely contact your company again if needed. We will be glad to refer you to our family and friends. Thanks again. Margaret & Jeff Hofsass Burke, VA
- Margaret Hofsass
Hello Ms. Hofsass- Thank you for sharing your wonderful review with us and the community! We are thrilled that you loved your experience and our team will definitely be happy to read what you wrote. Thanks so much! Suzanne, Managing Director / PDS Northern Virginia
Product:
Burke, VA
When my garage door opener suddenly died, I called Precision. They sent a technician that same afternoon. Max couldn't have been more professional, courteous and helpful. He did an expert job installing a new opener, and showed me where the rubber at the bottom of the door needed to be replaced to keep out "critters." He was very careful about disinfecting everything he touched and keeping a safe distance. When he came back to replace the rubber and it was like seeing an old friend who cared about keeping me safe.
- Virginia Sivigny
Hello Ms. Sivigny- Thank you for choosing Precision and for taking the time to share your awesome review! We are so grateful for your kind words. -Suzanne, Managing Director / PDS Northern Virginia
Product:
Burke, VA
Outstanding service. Service was routine maintenance & repair of wiring/controls. Service was transparent, friendly & expeditious. Some things I thought needed replacement were quickly repaired. Estimates were given on damage that should (one day) be addressed, but there was not 'hard sell' at all. There is a veteran discount, which I appreciate. I put Precision in my rolodex.
- Bob Johnson
Burke, VA
Cory replaced pulleys, tightened bolts, and lunricated all parts. Garage door is quiet once again and opens and closes smoothly!
- CT
Burke, VA
Patrick was very pleasant professional and answered any questions i had, job completely quickly
- Phil Sayers
Burke, VA
Garage door spring broke. Called Precision. Said Kevin could come out next day. Kevin came. Garage door fixed. Kevin's been doing this for us for 11 years. He installed the doors, and has come out twice to inspect an/or repair if needed. Couldn't be happier. Thank you Kevin and Precision.
- Tony Stampone
Product:
Burke, VA
Five star; refurbished my door; very impressed with the technicians skills
- Joseph Terry
Product:
Burke, VA
John in Burke I am very satisfied . Matt did an excellent job He is a true professional and really know his business The prices maybe be a little on the high side but you really get what you pay for.
- John in Burke
Burke, VA
This is the second time we have used Precision (several years apart). They've done a great job both times in zeroing in on the issue with our garage door and then fixing it!
- Joelle Shreves
Burke, VA
Great experience, Matthew explained everything he was doing to me and was very professional and courteous.
- Brian
Product:
Burke, VA
We needed a garage door repair. Kevin arrived ahead of scheduled time (which worked great for us) and did a multipoint inspection. He quickly identified the problem and made the adjustment. He replaced the outdoor keypad which wasn't working as well. He took the time to explain everything in detail and offered sound professional advice! Thanks for your help Kevin...
- Mark Silverman
Product:
Burke, VA
The entire crew was professional and spelled out my options. I deciced on the option I wanted and the work ws performd quickly and efficiently.
- Bernard Murphy
Product:
Burke, VA
great experience. technician called and said could actually come earlier than scheduled. technician was completely professional, showed me exactly what was wrong and what was needed to be done. he explained what the cost would be and kept to it. work was done perfectly and I am extremely pleased. I would not hesitate to use this company or technician again.
- Cliff Landsman
Burke, VA
I was exceptionally pleased with how quickly Precision was able to respond to my problem and even more pleased with their professionalism. They rapidly identified the immediate problem, provided possible upgrades to ensure a longer door service life, and completed all work in a minimum period of time.
- Glenn Keller
Burke, VA
Sean fixed our garage door--the main spring broke. Fantastic young fella, still bright and cheerful after a long day. Did a wonderful job(door works better than before) and he had a smile the whole time. Left us at about 1930 I'd say and was heading to another job. I'd ask for him by name if another job came up.
- Dan Canty
Burke, VA
Sean was fantastic! He fully explained the process, work involved, and the cost estimate. He was quick and efficient. He also ensured I was happy with the work he performed prior to leaving. I have already referred a neighbor because his spring just broke as well. Sean and Precision Overhead Garage Door Service are now my "go to guys" when I have garage door issues!
- James Frank
Product:
Burke, VA
Matthew was very professional and polite. Would recommend based off of his customer service.
- Rena Stone
Product:
Burke, VA
The service received was exceptional. Our garage door tensions springs had failed and after Kevin inspected the mechanical system of the door, found safety issues and items that I would have overlooked. He was able to complete an overhaul of our door in an hour and his reccomendations and service are greatly appreciated!
- Alan Turner
Product:
Burke, VA
I had a very good experience with Precision. I called and received an appointment the same day. Ralph came to my home and was very professional. He worked very hard and was very competent at what he was doing. I am a very satisfied customer!
- John Vozza
Burke, VA
Fast, fixed it easily, the technicial was really nice, and I liked the upfront pricing. My only issue was that I was charged $69 for other incidentals like "fluid" which was a bit of a surprise. Otherwise, super easy. Would recommend again!
- Karen Spencer
Burke, VA
5 stars for the garage door repair service. Prompt, courteous and reasonable. Would certainly recommend.
- Richard Lind
Burke, VA
This was a quick, easy, and straight forward process for us. I would definitely use this company again!
- Kelly Clark
Burke, VA
- Denise Lew
Burke, VA
*****
- Amy L.
Burke, VA
We are loving our new doors and can not believe how quick and easy the whole process was!
- Keyonne, Dawn
Product:
Excellent service. Fast and efficient.
- Anita Lopez