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We would like to thank your company for a wonderful experience today. First, Suzanne took our service call quickly and efficiently. She was very friendly and organized. I appreciated your email to confirm our appointment. I compliment you on the safety measures you take for your clients, ie posting pictures of your technicians and a little bio on each. It helped knowing who would be servicing our garage door. We appreciated the call from Max. He told us what time we should expect him. All great ideas! Our technician, Max, was very friendly , knowledgeable and thorough. He took time in explaining his findings and offered solutions. He took his time and did not rush the service call. We will definitely contact your company again if needed. We will be glad to refer you to our family and friends. Thanks again. Margaret & Jeff Hofsass Burke, VA

Hello Ms. Hofsass- Thank you for sharing your wonderful review with us and the community! We are thrilled that you loved your experience and our team will definitely be happy to read what you wrote. Thanks so much! Suzanne, Managing Director / PDS Northern Virginia

Review:

When my garage door opener suddenly died, I called Precision. They sent a technician that same afternoon. Max couldn't have been more professional, courteous and helpful. He did an expert job installing a new opener, and showed me where the rubber at the bottom of the door needed to be replaced to keep out "critters." He was very careful about disinfecting everything he touched and keeping a safe distance. When he came back to replace the rubber and it was like seeing an old friend who cared about keeping me safe.

Hello Ms. Sivigny- Thank you for choosing Precision and for taking the time to share your awesome review! We are so grateful for your kind words. -Suzanne, Managing Director / PDS Northern Virginia

Review:

Outstanding service. Service was routine maintenance & repair of wiring/controls. Service was transparent, friendly & expeditious. Some things I thought needed replacement were quickly repaired. Estimates were given on damage that should (one day) be addressed, but there was not 'hard sell' at all. There is a veteran discount, which I appreciate. I put Precision in my rolodex.

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Cory replaced pulleys, tightened bolts, and lunricated all parts. Garage door is quiet once again and opens and closes smoothly!

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Patrick was very pleasant professional and answered any questions i had, job completely quickly

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Garage door spring broke. Called Precision. Said Kevin could come out next day. Kevin came. Garage door fixed. Kevin's been doing this for us for 11 years. He installed the doors, and has come out twice to inspect an/or repair if needed. Couldn't be happier. Thank you Kevin and Precision.

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Five star; refurbished my door; very impressed with the technicians skills

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John in Burke I am very satisfied . Matt did an excellent job He is a true professional and really know his business The prices maybe be a little on the high side but you really get what you pay for.

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This is the second time we have used Precision (several years apart). They've done a great job both times in zeroing in on the issue with our garage door and then fixing it!

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Great experience, Matthew explained everything he was doing to me and was very professional and courteous.

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We needed a garage door repair. Kevin arrived ahead of scheduled time (which worked great for us) and did a multipoint inspection. He quickly identified the problem and made the adjustment. He replaced the outdoor keypad which wasn't working as well. He took the time to explain everything in detail and offered sound professional advice! Thanks for your help Kevin...

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The entire crew was professional and spelled out my options. I deciced on the option I wanted and the work ws performd quickly and efficiently.

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great experience. technician called and said could actually come earlier than scheduled. technician was completely professional, showed me exactly what was wrong and what was needed to be done. he explained what the cost would be and kept to it. work was done perfectly and I am extremely pleased. I would not hesitate to use this company or technician again.

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I was exceptionally pleased with how quickly Precision was able to respond to my problem and even more pleased with their professionalism. They rapidly identified the immediate problem, provided possible upgrades to ensure a longer door service life, and completed all work in a minimum period of time.

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Sean fixed our garage door--the main spring broke. Fantastic young fella, still bright and cheerful after a long day. Did a wonderful job(door works better than before) and he had a smile the whole time. Left us at about 1930 I'd say and was heading to another job. I'd ask for him by name if another job came up.

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Sean was fantastic! He fully explained the process, work involved, and the cost estimate. He was quick and efficient. He also ensured I was happy with the work he performed prior to leaving. I have already referred a neighbor because his spring just broke as well. Sean and Precision Overhead Garage Door Service are now my "go to guys" when I have garage door issues!

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Matthew was very professional and polite. Would recommend based off of his customer service.

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The service received was exceptional. Our garage door tensions springs had failed and after Kevin inspected the mechanical system of the door, found safety issues and items that I would have overlooked. He was able to complete an overhaul of our door in an hour and his reccomendations and service are greatly appreciated!

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I had a very good experience with Precision. I called and received an appointment the same day. Ralph came to my home and was very professional. He worked very hard and was very competent at what he was doing. I am a very satisfied customer!

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Fast, fixed it easily, the technicial was really nice, and I liked the upfront pricing. My only issue was that I was charged $69 for other incidentals like "fluid" which was a bit of a surprise. Otherwise, super easy. Would recommend again!

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5 stars for the garage door repair service. Prompt, courteous and reasonable. Would certainly recommend.

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This was a quick, easy, and straight forward process for us. I would definitely use this company again!

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*****

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We are loving our new doors and can not believe how quick and easy the whole process was!

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*****

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Kevin did a great job. He fixed both our doors in ample time, and they are running smoother than I can remember. Excellent job.

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Jim did an outstanding job. Thank you.

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Excellent job. I called Monday morning because my door stopped working. After your tech arrived, he evaluated that the door was in such bad shape that it would have to be replaced. They told me that they could go to their manufacturer and pick up a new door in a few hours and get it installed. They were back within an hour and by 2pm that day, I had a brand new door. Perfect service. Keep up the excellent work.

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*****