Read what people are saying
about Precision Garage Door in:
Spotsylvania County, VA
Precision Garage Door of Northern VA & Fredericksburghas received 62 reviews, averaging 4.86 Stars:
Spotsylvania, VA
Product:
Spotsylvania, VA
Great job. Very professional.
- John Konicki
Hello Mr. Konicki- Thank you for choosing Precision and taking the time to share your review and 5-star rating. We're happy to know you are a satisfied customer. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Spotsylvania, VA
My spring snapped on Sunday morning. Stone was at my house 8am Monday. Not only did he know what he was talking about, his recommendations were spot on to make my door operate better than originally. As a veteran, I am proud to support a Veteran owned business and they provided a discount. My garage door is not only fixed, it is operational at 150% of what it once was.
- Jeremy Spears
Hello Mr. Spears- Thank you so much for choosing Precision and taking the time to share your feedback. So glad to hear that your garage door is working better than ever and that you are pleased with the service Stone provided. Thank you for your service and for supporting a Veteran owned business. We appreciate you. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Product:
Spotsylvania, VA
Outstanding response. Tech was on time and explained the options. Found what caused the initial issue
- Niel Koenig
Hello Mr. Koenig- Thank you for choosing Precision and taking the time to share a review of your experience. We appreciate the opportunity, and very happy to know that you are pleased with the service provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Spotsylvania, VA
Exceptional service. Job done correctly the first time. Our technician Max, identified and fixed several issues on the spot. Our doors work better AND quieter now than when the previous owner had them installed the month we bought our home.
- Robert Robinson
Hello Mr. Robinson- Thank you for choosing Precision and for sharing your review with us and the community. We're very happy to hear your doors are working better (and quieter) than ever! This makes our day. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Spotsylvania, VA
Patrick from Precision Overhead Garage Door did an outstanding job repairing and tuning up our garage door. He also recommended some items be repair on our other garage doors which we did to allow them to last longer and to reinforce the top panel of the door. The scheduling department was curious and got us an appointment the same day we called. Patrick was able to show up early, and their scheduling department called to ensure that was okay with us. Patrick was very professional, and did a great job cleaning up the work area when the work was completed. The work he did tuning up our garage door was great, and it operates so much better. We are planning on tuning up our other garage doors very soon.
- Harlin Sutton
Hello Mr. Sutton- We certainly appreciate the amazing review! We are thrilled that you are pleased with Patrick and your Precision experience. Our team will definitely be happy to read what you wrote. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Spotsylvania, VA
Super fast and friendly! Have used them twice now and will continue to do so in the future.
- Quinton Grover
Hello Mr. Grover- Thank you for choosing Precision and for the 5-Stars! We will gladly pass along your review to Patrick. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Spotsylvania, VA
If I could give a lower rating I would. Patrick the technician took advantage of the fact that we were not home but my 76 year old mother was there. He talked her into overhauling the whole garage door instead of just the simple fix it should have been. He charged her $884.00 without ever consulting me, the home owner. I will never use their company ever again.
- Tracey & jeff Scheidemantle
Hello Ms. Scheidemantle – As I said in our email correspondence, we are so sorry to hear your frustration and disappointment. I have reviewed the information (estimates and invoice) and spoke with the technician, Patrick, as well as the owner. There were 3 estimates provided for 3 different options that were recommended based on the 25 point safety inspection of your garage door and operator. The options range from the most minimal repair, to a solution that will leave your garage door in tip top shape and you won’t need additional work and repairs done in the near future. We were assured by the adult in the home that she was making the decision on the repair work and wanted it fixed right so there would be no worries. (per the invoice provided with the options and signature of authorization for the work). We want our customers to be happy and pleased with the service and repair work, so your email and review are completely contrary to what we strive for. We would gladly provide a more detailed overview or conversation of the inspection report and options that were provided. Sincerely, Suzanne, Managing Director, 540-645-5004
Spotsylvania, VA
The service was perfect... The technician was very knowledgeable,he did a wonderful job! Definitely a 5 star!!!!!!
- Jacquelyn Spurlock
Spotsylvania, VA
5 star rating. Matt provided excellent customer service, information and skilled workmanship in repairing the garage door. Thank you.
- James Taylor
Product:
Spotsylvania, VA
The technician was friendly and on time, but seemed way more intent on selling me a new opener rather than helping me determine the root cause of my issue. I feel as though the $85 service fee I paid was very high, and the prices quoted for a new opener were more than double what other providers charge. I was shocked at the labor and material costs that were quoted. I cannot recommend this company to anyone.
- Norman Smith
Spotsylvania, VA
Service was great. Technician assessed the situation, provided 3 options to solve the problem, and explained rationale for each one. Once the option was selected the work was performed quickly and a complete run down and final check was performed. The technician was very courteois.
- Greg Patrick
Spotsylvania, VA
Precision Overhead Garage Door Service provided excellent service to replace a broken spring. Patrick was extremely knowledgeable and courteous in answering all my questions. I highly recommend this company and Patrick!
- Nate Majean
Spotsylvania, VA
Precision Overhead Garage Door is awesome! We had an emergency situation of which we were able to call on a Sunday morning, actually speak to a live person and have a scheduled appointment within a few hours! We received an email following up with us and a two hour window with a picture of the technician who would be repairing our garage door! Matt called us 30 minutes prior to arriving within the 2 hour window and was on time and courteous and professional. He investigated, explained our options, gave us great information and performed the repair within an hour of arriving. We are so incredibly pleased and grateful for this impeccable service!! We will refer Precision to all our family, friends and neighbors! Thank you so much for the exceptional service!!
- Susan Ellis
Product:
Spotsylvania, VA
My technician was very knowledgeable in locating the problems with my door and servicing the problems. He was very courteous and accomplished his work in a professional and timely manner,
- Margery Harold
Spotsylvania, VA
Great job done, quick service and my repair guy was terrific!
- Lisa Leclercq
Spotsylvania, VA
Matt came out as scheduled, had the replacement of the springs and door working fine within an hour. This is the way it is suppose to be dealing with service companies. Definitely worth using.
- Tom Buono
Spotsylvania, VA
I can't offer anything less than 5 stars. From the time I googled to the time I was completely satisfied with a fully operational and quiet garage door system; was less than less than 3 hours total. The Lady I spoke with was very professional, set up an appointment with the technician, Matt Meier who was well prepared to complete the job from the get go. He had the springs and all necessary parts. His inspection was spot on and his repair was quick and flawless. I've never heard my garage door operate that quietly. This gentleman was a fountain of knowledge on all aspects of garage doors which I soon found out was not as simple as it looked. He educated me for future projects to upgrade/ update my garage door and the opener. I would highly recommend Precision to anyone needing any type of garage door repair or maintenance. I will certainly call Precision in the future.
- Eddie Perez
Product:
Spotsylvania, VA
Quality of work is very good. We ran into a problem with the Genie rail and it buckled. Jed worked on it right away. I had some doubts, but he continued working on it and it's fine. He made a number of suggestions, but we can't afford them right now. I learned the previous installers made a number of blunders, but from that I wouldn't have met your company. Thank you.
- Robert Hatcher
Product:
Spotsylvania, VA
We continue to be very pleased with your service. The technician, Kevin, who performed the repair was on time and helpful. Your communication with us was outstanding. The email confirmation included everything that I had mentioned over the phone when making the appointment. My wife received a call from you on the day of the service asking if the technician could come a bit earlier than scheduled. Everything considered, this was a very good experience and we will keep using PDS for our garage door needs.
- Tony & dawn Webster
Spotsylvania, VA
I was pleased with Kevin's promptness, and his quick diagnosis of the problem with the garage door opener. He replaced the chain drive sprocket assembly, and the door opens more smoothly now.
- Earle Richardson
Spotsylvania, VA
Excellent service. On-time, courteous, fixed in no time at all and not expensive.
- Dominic Lapore
Product:
Spotsylvania, VA
The young man that worked on our door was very polite, and knowledgeable. He did a great Job.
- Sandra Roberts
Product:
Spotsylvania, VA
Jim did an outstanding job. He came out on 8/27 originally for a possible repair but found that wasn't going to be the case. He gave us several options to choose from and we chose to purchase new doors. He came out again on 9/3 by himself and installed our new door. I couldn't be happier with the work that he has done. He is a phenomenal young man, and this company is lucky to have such a hard worker.
- Ed Phillips
Spotsylvania, VA
Very happy with the service performed and how quickly the company was able to send their technician out. Will use again!
- Louis Gonzalez
Spotsylvania, VA
Very Efficient and professional...our tech provided quick assessment and repaired the problem...our garage door working very well now.
- Chris Westcott
Product:
Spotsylvania, VA
Jim did a really great job - our door works perfectly! Thanks very much!
- Kristi Bejarano
Spotsylvania, VA
- Ed Van Ravenstein
Spotsylvania, VA
Awesome work, I am definitely sticking with Precision in the future.
- Thelma Mayers
Spotsylvania, VA
Kevin is an excellent technician. My door was up and my house was not safe because of it. He got the door down and secured my house for me in not time at all.
- Renee Ivey
Justin was amazing. Knowledgeable, courteous, listened to my concerns. Thoroughly checked the equipment and offered options to correct issues with my garage door. The door has never worked better, so quiet and smooth. I would recommend Precision Door to everyone. Definitely my go to from now on!!
- Jennifer Kulp