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Read what people are saying
about Precision Garage Door in:

Warrenton, VA

Precision Garage Door of Northern VA & Fredericksburg
has received 46 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was pleased with the service to replace my wall unit. Cameron did a good job in fixing my issue. My main concern is how the company handles pricing of services. Cameron told me he would do the inspection of the unit which would take about 15 mins. When I came back to check on him about 10 mins later her was in the truck talking on phone discussing replacement part for my wall unit. He told me during his inspection he saw some issues, but didn’t elaborate on these issues & he didn’t do anything regarding these issues. When he was finished replacing my wall unit, he gave me my invoice total & I paid. When I received invoice by email I saw I was charged $65 for preventative maintenance which he did not do. The $85 charge for the visit only includes the inspection & labor for the visit. I attempted to resolve the discrepancy on the $65 charge with the company, but was denied as they said work was done & I agreed for representative to continue work. I do recommend this company for your garage door needs, but also recommend you witness everything the representative does during the visit.
Les Schroeder
A Response from: Precision Door Service Team

Hello Mr Schroeder- Thank you for sharing your review and we’re glad to know you were pleased with Cameron’s service and your new wall console that was installed. However, we are sorry to hear you are disappointed with a portion of the service that was provided. What you described in your review does not fit what Precision Garage Door of Northern Virginia stands for. Cameron completed the 25 point safety inspection as well as the preventative maintenance, and was on the phone with the owner discussing which wall console would be best. It is our policy to review and approve all work before we begin. When you reached out to our office with your concern, I offered to have Cameron call to discuss further and explain what was included in the preventative maintenance service, but you declined. Sincerely, Suzanne, Managing Director / PDS Northern VA

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Responsive service, excellent job- on time and efficient repair. The garage door was badly in need of service and adjustment, had become erratic in remote control and manual button operation and was excessively noisy. Max's inspection quickly diagnosed the problems to include motor gear issues. He fully explained the repairs and cost which were very reasonable. He offered suggestions to improve performance (and quietness) and quickly completed the repairs and service. Excellent outcome. Highly recommend this company and Max.
Bill W.
A Response from: Precision Door Service Team

Thank you for taking the time to leave this fantastic review! We appreciate the great feedback on Max and your Precision experience. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was very pleased with technician (Max). Very pleasant and professional. Took care of my garage door issue and explained what he did and made suggestions regarding maintenance. Would definitely recommend this company. Especially Max
Terry & Patty Hall
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent in every way. Responded quickly to emergency broken spring incident. Great customer support began on phone with Suzanne, who was very pleasant, knowledgeable and helpful. She's the reason I selected Precision over other vendors. Patrick, the technician, arrived on time (actually, early) and was extremely knowledgeable and helpful. He answered all questions accurately and made excellent recommendations. Patrick installed new springs, opener, remote keypad and rollers, and did a thorough overhaul of the entire system. Repair was done expertly and quickly. The system is now better than it ever was.
Warren Lacy
A Response from: Precision Door Service Team

Hello Mr. Lacy- Thank you for the fantastic review! You made our day The customer experience is our priority, and your review certainly reaffirms what we set out to do every single day. We are thrilled to know Patrick has your door working and running better than ever. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech arrived a little earlier than I was told. He show me three options. I made my selection and thought he would do the install sometime next week. To my surprise he say no install is today. I couldn't be happier with the quickness of the install and the final product. I would highly recommend Pricision Door Service.
Damon Stark
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service. I will never go anywhere else!!
Mike Schreiner
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Corey was very professional and knowledgeable. He took the time to explain everything and then provided options to best suit your needs. He also solved a problem we were having with the door not closing during daylight hours. Thanks for a job well done.
Peter Chong
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service!
Susan Wood
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt was thorough and pleasant - AND ON TIME. Did not get pressured or oversold. Polite and effective.
Joseph Friedl
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very happy with the work performed. The technician did a wonderful job in 94degree weather. I would give you 5 stars.
Paula Marinello
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt and his apprentice did a great job! They were on time and up front with options and assessment. I wasn't looking to drop this type of $$$ right before Christmas, but when the spring broke in the tension bar, I couldn't pass up the deal. I would recomend to anyone in need of garage door repair.
Matt O
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely. Very professional. Solved problem quickly. Inspected door and noted potential future concerns.
Tom Livesay
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service - technician showed up promptly and professionally. Surveyed issue with previous opener and provided several solutions to choose from in our price range. Opted to replace operator/opener and he installed it right away. All done, cleaned up and now quieter (and safer) than ever.
James Pope
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Laura Finks
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jim was extremely kind and courteous. I would definitely call him again.
Donald Young
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service...friendly, informative and prompt. Only reason I did not give 5 stars because I feel it was way over-priced overall.
julia megill
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful, great tech.
George Desamours
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin did a good job. We are very satisfied and will be calling when we are ready to replace our doors
Robert Grey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was good. He came in and quickly installed a new opener for me
Lauren Bosso
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was prompt, helpful and very polite. However my problem did not get solved. The home office did not relay the garage door information that I supplied to the technician. He did not have the parts on hand to repair the door. I called two weeks in advance to give plenty of time to order parts. I explained this quite clearly when I made the appointment. This was very disappointing and now I am back to square one.
Dee Thompson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service from your company.
Tony L.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin did a great job fixing our door. Thanks for the quick service!
Shane S
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job! Thank you!
Hemple, Derek
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will continue to recommend you to my friends and family. Jim is always so helpful with our door problems
Smith, Nicole
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came out within hours and had my car freed. Thank you!
Grower, Al
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jim did great job yesterday. He explained very well all issues and had the door fixed quick. Thank you.
Joo Shin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was pleased with Precision and Jim's service. They were friendly, on time, and he was ready to work when he got to my home. Thank you very much.
Anna Tanner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They fixed our door quickly. Service like this is much appreciated!
Dennis Murphey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

*****
Hearty, Alaina
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our door service was great, it was fast and easy!
Petty, Alexandra
Service Provided:
Broken Garage Door Spring Repair
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