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Read what people are saying
about Precision Garage Door in:

Alexandria, VA

Precision Garage Door of Northern VA & Fredericksburg
has received 122 reviews, averaging 4.97 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very please with this company and the service provided. Technician explain what needed to be done and gave me options to choose from he was very pleasant arrived on time. Would highly recommend this company and will definitely use again if i need to.
Patty Hall
A Response from: Precision Door Service Team

Hello Ms. Hall- Thank you so much for this awesome review and feedback on your Precision experience and the service Kevin provided. We truly appreciate your business, your kind words, and your recommendation. Sincerely, Suzanne, Managing Director / PDS Northern VA

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max is awesome and professional, very knowledgeable great work definitely will refer my neighbors.
Yomi Baruwa
A Response from: Precision Door Service Team

Hello Mr. B- Thank you for choosing Precision for your new LiftMaster operators. We're happy to know Max did a great job for you and you're pleased with the results. Thank you for the 5 star rating and the recommendation for your neighbors. Sincerely, Suzanne, Managing Director / PDS Northern VA

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wanted to take the opportunity to share my experience. Unlike most, maybe, I’m reviewing even though I decided not to have Precision Garage Door to perform work at this time. I came to this decision strictly from a personal financial standpoint and not because of anything negative about Precision Garage Door. Cameron was the tech that provided an estimate. Friendly guy, professional and obviously very knowledgeable. I also spoke with Suzanne. I found her to be equally professional, customer service oriented and very informative. Again, I know this isn’t the typical review but positive interactions and great customer service deserves mention. Thank you!
Todd Branson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, professional, and very informative. Max was absolutely exceptional. He walked me through everything that needed to be done, provided options and recommendations and finished the job by showing what had been done. Refreshing customer service! Will recommend and call again if needed.
Ernest Cage
A Response from: Precision Door Service Team

Hello Mr. Cage, We appreciate you taking the time to share this fabulous review and feedback on your appointment with Max. Thank you for choosing Precision and giving us the opportunity. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Complete overhaul of 8x7 residential overhead door originally installed in 2006. Maxx, the technician, was OUTSTANDING (5 Stars) in all respects. From the estimate to completion of the work...professional, on time, organized, efficient. Highly recommended.
GCF ALEX
A Response from: Precision Door Service Team

Hello, and thank you for choosing Precision! Thank you for the awesome review of Max and your Precision experience. We are very happy to know you are pleased with the entire process and the service provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because we have had great experience with their service and installation in the past. Patrick was a great technician. He arrived ahead of schedule and provided explanations on all the options. He worked quickly and expertly in fixing the problem. It was a great experience and I would highly recommend Precision to my neighbors and others that I know.
Nick Bemish
A Response from: Precision Door Service Team

Hello Mr. Bemish- Thank you for once again choosing Precision. We are truly grateful for customers like you. We thank you for the 5-star rating and the recommendation, and of course, we're happy to know you are pleased with the experience and the service Patrick provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What a great experience! My door broke on Saturday, I called Precision on Sunday and my door was fixed by Monday mid-afternoon. Can't say enough good things about Max. He was friendly, honest, protected me/my surroundings, explained everything thoroughly, arrived early and finished ahead of schedule. Kudos to everyone in the chain who made this possible - this is a shining example of superior customer service I totally recommend them!
Nicole C.
A Response from: Precision Door Service Team

Thank you so much for taking the time to leave us this amazing review! We value your input and appreciate the details about your experience with Precision. I will definitely pass along your kind words to Max. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for sending the same tech to service my garage door for many years. I have a double 40+ year ole door and KEVI has kept it running like a NEW door for years. KEVIN the the best!! He deserves a big raise.
Roberta Staples
A Response from: Precision Door Service Team

Ms. Staples- Thank you for the 5-star rating! We're happy to hear that Kevin has taken great care of your door and you're pleased with the service. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic experience!!! Precision was able to come out to my home the same day that I called. The technician was professional, polite, and very expert. He graciously passed on much useful info to me on my garage door, and executed an expert repair at a fair price. I will recommend Precision to all my associates. Great job--- Thank you!
Mike Kowalski
A Response from: Precision Door Service Team

Hello Mr. Kowalski - Thank you for the awesome 5-Star review! We appreciate the positive details and we're happy to know you were pleased with the repair work Max provided. Thank you for the recommendation. -Suzanne Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. I called after my spring broke and they arrived within 90 minutes. Max was very helpful and explained everything. Door opens easily now and is much quieter and smoother than before.
Jeff Bobich
A Response from: Precision Door Service Team

Hello Mr. Bobich- Thank you for the great feedback and review. We're happy to know you are pleased with the service and that your garage door is working better than ever. Thank you! -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

staff were very professional and personable-nice experience overall
Cyd Kasenetz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was great Quickly assessed the condition of both my garage doors and recommended improvements for safe operation and lowest cost
Frank from Alexandria Va
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt arrived on time. Very professional and competent. Conducted preventative maintenance and safety check of garage door installation. As a result door operates smoothly and quietly. Much improved. Matt...FIVE STARS *****easily, no question.
GCF ALEX
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommnend This company, from start to finish very professional. Five plus stars.
Duncan Blair
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service was provided by Matt and Brett today. They came within the promised arrival time after calling ahead to warn of their arrival and were exceedingly polite, precise and careful in all their repairs. They obviously take great pride in their work. They replaced the springs and did a full servicing job that resulted in an extremely quiet garage door function. Will gladly recommend this service.
Carol and Don D
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five stars. My garage door was making a weird "snapping" sound, and the technician diagnosed the problem right away and fixed it. Thank you!
Audrey Roh
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was very courteous. He took the time to explain the mechanism of the door and what were the weak points in the design and the reason why certain elements would give up before others. Very satisfied with the service and wouldn't hesitate to recommend Precision. Thanks for the prompt and great service.
Essdras Suarez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

No doubt Technician Cory, awesome very knowledgeable professional unbelievable young man. You have a good man in your team . Definitely will referred my neighbors Not only he did job right but also explained what he did. Thks againfor job well done. .
Yomi Baruwa
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The $85 "service visit fee" was clearly designed to sell me a new garage door opener and not diagnose the problem with the current opener. The rep asked how hold the unit was and he then quickly started typing up a quote for a new opener. He didn't even open the cover of the unit to begin to diagnose the problem. Simply, he said, I need a new opener at $800 and new rollers. The $85 visit fee was a rip-off.
David Barfield
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Absolutely fantastic. Being able to come out on Saturday without an extra charge is a HUGE deal to someone like me who works full time and lives by herself. Additionally, the tech went above and beyond to try and fix the problem, and when it was clear that really just was not possible, worked his hardest to get me a reasonably-priced new door that looked the way I wanted it to. Would recommend in a heartbeat.
Leslee Friedman
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt was terrific and very thorough and professional. Very pleased with the service and price. Will use the company again.
Sandra Lynch
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've used Precision since 2009, and I have always been very satisfied with their garage door service. They provide multiple service options, their prices are reasonable, they arrive on time, they clean up afterwards, and I've never had to call them back to re-do work. I would recommend Precision without hesitation.
Dave F.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Within two hours of my call about my garage door problem, a technician (Matt) was at our home to quickly take care of the problem and do a complete system check. The quality of service received from Precision on each time we have a problem has been nothing short of outstanding. They truly earn their 5 star rating
Joseph Conti
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived right on time. Called when they were on their way. Fixed the problem right away - everything top notch!
Thomas Gangi
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very reliable and professional. I highly recommend this company!
Heidi Anderson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company with true experts. Very flexible with scheduling to help me get job done.
Robert Zitz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Matt, arrived within the appointment window and explained the annual maintenance needed on the garage door opener. He performed the work quickly and professionally. I have used Precision Door Services for several years and have been very satisfied with their services.
Cathy Whitaker
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time and on target. That is about all that needs to be said.
Paul Cook
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was our second time using Precision for a house in this area, and again we were very pleased! Patrick was punctual, professional, explained three different options and was immediately able to go to work. He did an excellent job, cleaned up afterwards and was great to deal with.
Karl and kristin Duckworth
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matthew did a fantastic job of briefing the mechanism, its problems, and the two separate systems. All the systems were checked - and adjusted if necessary - with recommendations for maintaining serviceable systems - lubrication, etc. He pointed out that the slack (noisy) chains were caused by worn sprockets - and he installed a replacement which resulted in a smooth and quieter opening and closing -- 5 STAR
Satisfied Customer
Service Provided:
Garage Door Repair
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