Read what people are saying
about Precision Garage Door in:
Alexandria, VA
Precision Garage Door of Northern VA & Fredericksburghas received 133 reviews, averaging 4.97 Stars:
Alexandria, VA
Alexandria, VA
I had an excellent experience working with Precision Garage Door from start to finish. When I called your company to discuss my garage door issue, Christie was very professional. She thoroughly explained the products available to solve my problem along with their pricing. She then scheduled a convenient time for your technician to come to my house. When Mathew arrived, I could tell (within a few minutes) this was a guy who knew what he was doing. Mathew was extremely knowledgeable and super thorough with explaining my options. He then proceeded to install a garage door opener and necessary hardware (pullies, springs and rollers) to make my garage door completely operational. He also provided me with advice on how to fix a home repair issue I was having. Overall, Mathew was outstanding! When he left, I could tell my garage door problems were handled by a true professional! I will in the future, highly recommend Precision Garage Door to anyone who asks.
- Jeff Goodwin
Alexandria, VA
Cody was very helpful and fixed the issue quickly. Great service!
- Vicki V.
Alexandria, VA
Super friendly and timely. My Garage door broke on a Sunday and they were able to repair it within 48 hours. Running as good as new and much quieter than before.
- Robert Anderson
Alexandria, VA
Great job and it was really good that they came so quickly after my garage door broke, with my car inside!
- Christine Kotila
Alexandria, VA
The tech was prompt and professional. I highly recommend!
- Joe Ohagan
Alexandria, VA
Justin provided excellent, courteous service and exceeded expectations.
- Mike Johnson
Alexandria, VA
Totally professional. From i itial contact through time that service was performed everything, including several email communicatios, was presented in a first class manner. Cameron, my technician, was not only punctual, but chearful, efficient and informative. I recommend Precision to anyone with garage foor problems.
- Thomas Mero
Hello Mr. Mero- Thank you for your kind words and awesome review! We really appreciate you taking the time to share your Precision experience. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Product:
Alexandria, VA
Our technician, Stone P. was wonderful! Friendly, professional, knowledgeable, and polite. He gave me options and I decided to do more than just replace the remote that was not working. He did not pressure me a bit or use a « hard sell » technique which I certainly appreciated. Thank you Stone and Precision. Both doors work like new now!
- Cynthia Evans
Hello Ms. Evans- Thank you for choosing Precision and taking the time to share this fantastic review! We appreciate the detail and value your input, and we're thrilled to know your doors are working like new again! Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA
Product:
Alexandria, VA
Cameron called to let us know what time he'd arrive, showed up on time, explained everything, and gave us options. Couldn't have asked for an easier process- thank you!
- KM
Thank you for choosing Precision and taking the time to share your 5-star review. We certainly appreciate the positive feedback on your Precision experience and the service Cameron provided. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA
Product:
Alexandria, VA
Cameron is very professional. He showed up right on time and did a fantastic job. We highly recommend Precision Door Service. Thank you, Cameron!
- Flora Wack
Hello Ms. Wack- Thank you so much for taking the time to share a review and your feedback. We are happy to know you are pleased with your Precision experience and the service that Cameron provided. We appreciate the recommendation! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Alexandria, VA
Very please with this company and the service provided. Technician explain what needed to be done and gave me options to choose from he was very pleasant arrived on time. Would highly recommend this company and will definitely use again if i need to.
- Patty Hall
Hello Ms. Hall- Thank you so much for this awesome review and feedback on your Precision experience and the service Kevin provided. We truly appreciate your business, your kind words, and your recommendation. Sincerely, Suzanne, Managing Director / PDS Northern VA
Alexandria, VA
Max is awesome and professional, very knowledgeable great work definitely will refer my neighbors.
- Yomi Baruwa
Hello Mr. B- Thank you for choosing Precision for your new LiftMaster operators. We're happy to know Max did a great job for you and you're pleased with the results. Thank you for the 5 star rating and the recommendation for your neighbors. Sincerely, Suzanne, Managing Director / PDS Northern VA
Alexandria, VA
I wanted to take the opportunity to share my experience. Unlike most, maybe, I’m reviewing even though I decided not to have Precision Garage Door to perform work at this time. I came to this decision strictly from a personal financial standpoint and not because of anything negative about Precision Garage Door. Cameron was the tech that provided an estimate. Friendly guy, professional and obviously very knowledgeable. I also spoke with Suzanne. I found her to be equally professional, customer service oriented and very informative. Again, I know this isn’t the typical review but positive interactions and great customer service deserves mention. Thank you!
- Todd Branson
Alexandria, VA
Prompt, professional, and very informative. Max was absolutely exceptional. He walked me through everything that needed to be done, provided options and recommendations and finished the job by showing what had been done. Refreshing customer service! Will recommend and call again if needed.
- Ernest Cage
Hello Mr. Cage, We appreciate you taking the time to share this fabulous review and feedback on your appointment with Max. Thank you for choosing Precision and giving us the opportunity. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Alexandria, VA
Complete overhaul of 8x7 residential overhead door originally installed in 2006. Maxx, the technician, was OUTSTANDING (5 Stars) in all respects. From the estimate to completion of the work...professional, on time, organized, efficient. Highly recommended.
- GCF ALEX
Hello, and thank you for choosing Precision! Thank you for the awesome review of Max and your Precision experience. We are very happy to know you are pleased with the entire process and the service provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Alexandria, VA
I chose Precision because we have had great experience with their service and installation in the past. Patrick was a great technician. He arrived ahead of schedule and provided explanations on all the options. He worked quickly and expertly in fixing the problem. It was a great experience and I would highly recommend Precision to my neighbors and others that I know.
- Nick Bemish
Hello Mr. Bemish- Thank you for once again choosing Precision. We are truly grateful for customers like you. We thank you for the 5-star rating and the recommendation, and of course, we're happy to know you are pleased with the experience and the service Patrick provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Alexandria, VA
What a great experience! My door broke on Saturday, I called Precision on Sunday and my door was fixed by Monday mid-afternoon. Can't say enough good things about Max. He was friendly, honest, protected me/my surroundings, explained everything thoroughly, arrived early and finished ahead of schedule. Kudos to everyone in the chain who made this possible - this is a shining example of superior customer service I totally recommend them!
- Nicole C.
Thank you so much for taking the time to leave us this amazing review! We value your input and appreciate the details about your experience with Precision. I will definitely pass along your kind words to Max. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Alexandria, VA
Thank you so much for sending the same tech to service my garage door for many years. I have a double 40+ year ole door and KEVI has kept it running like a NEW door for years. KEVIN the the best!! He deserves a big raise.
- Roberta Staples
Ms. Staples- Thank you for the 5-star rating! We're happy to hear that Kevin has taken great care of your door and you're pleased with the service. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Alexandria, VA
Fantastic experience!!! Precision was able to come out to my home the same day that I called. The technician was professional, polite, and very expert. He graciously passed on much useful info to me on my garage door, and executed an expert repair at a fair price. I will recommend Precision to all my associates. Great job--- Thank you!
- Mike Kowalski
Hello Mr. Kowalski - Thank you for the awesome 5-Star review! We appreciate the positive details and we're happy to know you were pleased with the repair work Max provided. Thank you for the recommendation. -Suzanne Managing Director / PDS Northern Virginia
Alexandria, VA
Excellent service. I called after my spring broke and they arrived within 90 minutes. Max was very helpful and explained everything. Door opens easily now and is much quieter and smoother than before.
- Jeff Bobich
Hello Mr. Bobich- Thank you for the great feedback and review. We're happy to know you are pleased with the service and that your garage door is working better than ever. Thank you! -Suzanne, Managing Director / PDS Northern Virginia
Alexandria, VA
staff were very professional and personable-nice experience overall
- Cyd Kasenetz
Product:
Alexandria, VA
Kevin was great Quickly assessed the condition of both my garage doors and recommended improvements for safe operation and lowest cost
- Frank from Alexandria Va
Product:
Alexandria, VA
Matt arrived on time. Very professional and competent. Conducted preventative maintenance and safety check of garage door installation. As a result door operates smoothly and quietly. Much improved. Matt...FIVE STARS *****easily, no question.
- GCF ALEX
Alexandria, VA
I highly recommnend This company, from start to finish very professional. Five plus stars.
- Duncan Blair
Product:
Technician: Patrick
Alexandria, VA
Excellent service was provided by Matt and Brett today. They came within the promised arrival time after calling ahead to warn of their arrival and were exceedingly polite, precise and careful in all their repairs. They obviously take great pride in their work. They replaced the springs and did a full servicing job that resulted in an extremely quiet garage door function. Will gladly recommend this service.
- Donald Devine
Alexandria, VA
Five stars. My garage door was making a weird "snapping" sound, and the technician diagnosed the problem right away and fixed it. Thank you!
- Audrey Roh
Alexandria, VA
Kevin was very courteous. He took the time to explain the mechanism of the door and what were the weak points in the design and the reason why certain elements would give up before others. Very satisfied with the service and wouldn't hesitate to recommend Precision. Thanks for the prompt and great service.
- Essdras Suarez
Alexandria, VA
No doubt Technician Cory, awesome very knowledgeable professional unbelievable young man. You have a good man in your team . Definitely will referred my neighbors Not only he did job right but also explained what he did. Thks againfor job well done. .
- Yomi Baruwa
Product:
Alexandria, VA
The $85 "service visit fee" was clearly designed to sell me a new garage door opener and not diagnose the problem with the current opener. The rep asked how hold the unit was and he then quickly started typing up a quote for a new opener. He didn't even open the cover of the unit to begin to diagnose the problem. Simply, he said, I need a new opener at $800 and new rollers. The $85 visit fee was a rip-off.
- David Barfield
From the time I called, with a bit of an emergency to the time Matt M left after completely fixing the door, we had a great experience. I highly recommend Precision Garage Door Service. Excellent response and excellent service. Matt was great.
- James Hayes