Read what people are saying
about Precision Garage Door in:
Arlington, VA
Precision Garage Door of Northern VA & Fredericksburghas received 61 reviews, averaging 4.91 Stars:
Arlington, VA
Arlington, VA
Our garage door stopped working on a Sunday afternoon. We called Precision at 4 PM. They asked if we could await until Monday morning for a technician to come out. We said that would be fine and were told that the technician would arrive by around 8 AM. Matt called a bit before 8 to tell us that he was about 15 minutes away, so that we would be ready. He arrived on time and was most pleasant and professional. He immediately diagnosed the problem and repaired it. Then he conducted a 25-point diagnosis and recommended other repairs to prevent future problems. We agreed to this and he completed these in less than an hour.
- Ralph Nurnberger
Arlington, VA
The technician who came to my home today was outstanding. He explained what the source of the problem might be and went to work to solve it. This man was efficient, well trained and well-spoken. I was very impressed. But that's why I use this company. And believe me, I am very particular!
- Rhiannon Burruss
Hello Ms. Burruss- Thank you so much for sharing your 5 star rating for Precision and technician Stone. We appreciate the review, as well as the phone call immediately following your appointment. You made our day! Thank you for providing us the opportunity and for being a loyal Precision customer. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA
Arlington, VA
The company did a first-class job of replacing the springs that help left the garage door.
- John Russ
Arlington, VA
Although not an emergency, service was available quite soon. Problem was discovered quickly. Repair and routine service completed in about n hour. Technician (Patrick) was friendly and informative.
- Ray Isaacs
Hello Mr. Isaacs- Thank you for taking the time to share your review and details of your Precision experience. We certainly appreciate it, and we're happy to know Patrick provided you with great service! Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA
Arlington, VA
We chose Precision to fix our garage door broker springs because we were impressed by your website. Patrick came within an hour of our call and fixed our problem. We were very impressed with Patrick's courteousness, his knowledge of garage doors and his professional in handling our repair. We highly recommend Patrick and Precision for any garage door repair needs.
- James Lyons
Hello Mr. Lyons- Thank you for choosing Precision! We appreciate the positive feedback on our website and technician Patrick. Thank you for the awesome 5-star rating and the recommendation. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern Virginia
Arlington, VA
I highly recommend Precision Door. Our technician, Max, was clearly an experienced professional. He was timely, polite, and clearly explained the problems with our door and a range of possible solutions. He did not badger us into replacing every possible component or question our decision to hold off on certain optional repairs. Once again, I would highly recommend Precision Door to anyone.
- Matthew S.
Thank you so much for this awesome 5-star review! The team at Precision Garage Door Northern Virginia is thrilled you're happy with your service. We're very grateful for your kind words. Thanks for sharing your review with us and the community. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Arlington, VA
Prompt, courteous, knowledgeable. The replacement was completed perfectly. The site was left immaculately clean. I would hire your company back any time!
- Patricia and robert Silverman
Hi Mr. Silverman- Thanks so much for choosing Precision. We're so pleased to know you are happy with your Precision experience and the service Max provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Arlington, VA
Precision was recommended to me by a neighborhood friend who was very pleased with Precision's services. I was interested in a completely new installation to replace what I had had for 25 years with two new insulated doors, new tracks and two LiftMaster openers with some special features to include high-lifting on one of the new doors to allow for future garage modifications. Precision gave me the exact configuration I wanted and carefully planned to ensure that the configuration allowed for my future plans without having to revise anything they installed. I could not be more pleased! The new doors look great, work perfectly, are incredibly quiet and have all the modern features such as safety devices, Internet connectivity, an iPhone app for status and control, and automatic lighting. All throughout the installation, Patrick kept me informed on progress and conferred with me whenever a choice had to be made. He is an outstanding technician and a great gentleman. Go with Precision, you will not be disappointed.
- Edwin Mcdermott
Dr. McDermott- Thank you for taking the time to share your review. We value your input and appreciate the details about your experience with Precision. You were a pleasure to work with, and I must say your garage doors turned out beautiful. It makes us happy to know you are pleased with the service and the final results. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Arlington, VA
We had another terrific experience with Precision. Early on a Saturday morning, we discovered our 20 year old garage door would not open. A closer examination revealed the door spring had failed. Within 3 hours of calling the service number, Kevin, a 20 year garage door veteran, was at our home. He quickly diagnosed the failure, offered various options, and in 90 minutes had replaced the failed spring mechanism and other failing hinges. I cannot think how emergency service could have been better. Very impressive.
- Bruce Fried
Arlington, VA
First let me make it clear that this review is about the company's policies and business practices, not the installer. The installer was fine, but the company he works for is dishonest. I called them, and they gave me a quote. The phone-quote for the new spring was 2-times as much as the same spring from online retailers, plus they add an $89 service fee just to show up. Not great, but if I wanted to do it myself it would take days to deliver a new spring. I didn't want to wait that long, so I thought "$180 is about 3-times what it would cost to do myself, but at least it will be fixed the next day". I was wrong. The total price ended up being almost $350 to replace just one spring (it's a single door) and cable. That's 6-times as much as it would cost to do myself! If the company had been honest about their astronomical spring markups when I made the appointment, that would be one thing but they weren't honest at all. The phone price was completely unrealistic. Lesson learned: Order a spring from on online retailer for $50-$60 BEFORE it breaks, set it aside for the day the old spring breaks, and when that day comes save yourself $300!
- Mark Hampton
Arlington, VA
Great service ! Technician was professional and knowlegable.
- Heather Atkins
Arlington, VA
Right on time, excellent service,very knowledgeable technician. 5 stars
- Stan Williams
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Arlington, VA
Technician arrived on time, quickly assessed and fixed the problem.
- Jim Meszaros
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Arlington, VA
Second appointment we have had with Precision and outstanding service and professionalism. Will absolutely keep our business here and always recommend Precision to friends/family.
- David Altizer
Arlington, VA
Excellent service - Paul the technician did a great job, and the woman answering the phone was professional and quick. I got an appointment the same day.
- James Callan
Arlington, VA
Great service - Paul came out and was very knowledgeable about my garage door, performed some much needed maintenance, and gave me some great tips. 5 star all the way.
- Chris Howard
Arlington, VA
Repair staffer came on time and resolved problem.
- Jerry Geisel
Arlington, VA
Kevin did a great job. Very prompt and professional. Garage door is repaired and now performs better than before.
- John Mc
Arlington, VA
The service was great. The person was early and very timely.
- Susan Freericks
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Arlington, VA
Matt provided get service today and my door is working again. He was very knowledgeable about my door and potential problems. He arrived at the very beginning of my time window and did a great job with superior parts.
- Christine Wilson
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Arlington, VA
great service, door never worked better, even when the house was initially built. matthew was on time, professional and efficient. thanks.
- Joseph C
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Arlington, VA
Same day service last minute request provided with promptness. Door is sticking due to the weather change and I needed it fixed quickly. Thank you Kevin!
- Sophia Zia
Arlington, VA
Mathew was very professional and knowledgeable. He explained all aspects of the services he was recommending, answered all of my questions thoroughly, and walked through the options. He also spotted a few additional fixes and took care of them without tacking on a bunch of extra charges. Very satisfied with the experience and will be using Precision moving forward!
- David Altizer
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Arlington, VA
Very happy. Came within the time window promised. Kevin was helpful, noticed a number of issues beyond broken spring - I got the expected up-sell but he was professional, factual, and did not pressure me at all, he was doing his job and I have no quibble with that. In fact, we will upgrade the lift system probably end of the year, just not now. Price was in line with what I researched in advance so no issues there either. Quality work (so far, it's been only 24 hours). When we upgrade lift system I will call them again. By all accounts I think I got a fair deal for good, prompt work. Hard to beat that.
- Ross Vincenti
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Arlington, VA
I called early in the morning when I couldn't get out because the garage door opener had broken sometime after I had pulled in the night before. Precision found someone who came in less than two hours of my call. He knew what he was doing, explained the options, and skillfully carried out the work. Very personable on top of all that. Definitely recommend these folks.
- Al
Arlington, VA
I was put in a terrible position with Sears Garage Services because they were unable to show up on two separate occasions within the week. I reached out to Precision Door Service and they were able to come by ON THE SAME DAY I called (which was a Saturday) and made my garage functional again. I will definitely use Precision Door Service again when my old door falls apart. Thank you for saving the day!
- Sophia Zia
Arlington, VA
The service was simply outstanding. We will for sure use your company for our future needs. Ur email notifications are big plus.
- Ahmed G.
Arlington, VA
Very professional and prompt service. Good value for the money. Kevin installed a reinforcement strut on my door, a new entry pad, and programmed my car's connectivity so I can open the door without the handheld device. Service provided on same day as service requested. 5 stars.
- Robert Midler
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Arlington, VA
Thanks. Great door and great service.
- Jason Delisle
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Can’t say enough positive about the absolutely great service we got from Precision Garage Door Service. We live in Northern Virginia and our garage door had a mechanical failure. Precision technician Matt was prompt, very professional and knowledgeable and did a great job figuring out what had to be done, making necessary repairs and also making sure the overall system was in the best possible condition. We could not be happier with the quality service. Highly recommend Precision Garage Door Service.
- Gerard Lamb