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Read what people are saying
about Precision Garage Door in:

Arlington, VA

Precision Garage Door of Northern VA & Fredericksburg
has received 52 reviews, averaging 4.90 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had another terrific experience with Precision. Early on a Saturday morning, we discovered our 20 year old garage door would not open. A closer examination revealed the door spring had failed. Within 3 hours of calling the service number, Kevin, a 20 year garage door veteran, was at our home. He quickly diagnosed the failure, offered various options, and in 90 minutes had replaced the failed spring mechanism and other failing hinges. I cannot think how emergency service could have been better. Very impressive.
Bruce Fried
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First let me make it clear that this review is about the company's policies and business practices, not the installer. The installer was fine, but the company he works for is dishonest. I called them, and they gave me a quote. The phone-quote for the new spring was 2-times as much as the same spring from online retailers, plus they add an $89 service fee just to show up. Not great, but if I wanted to do it myself it would take days to deliver a new spring. I didn't want to wait that long, so I thought "$180 is about 3-times what it would cost to do myself, but at least it will be fixed the next day". I was wrong. The total price ended up being almost $350 to replace just one spring (it's a single door) and cable. That's 6-times as much as it would cost to do myself! If the company had been honest about their astronomical spring markups when I made the appointment, that would be one thing but they weren't honest at all. The phone price was completely unrealistic. Lesson learned: Order a spring from on online retailer for $50-$60 BEFORE it breaks, set it aside for the day the old spring breaks, and when that day comes save yourself $300!
Mark Hampton
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service ! Technician was professional and knowlegable.
Heather Atkins
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Right on time, excellent service,very knowledgeable technician. 5 stars
Stan Williams
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician arrived on time, quickly assessed and fixed the problem.
Jim Meszaros
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Second appointment we have had with Precision and outstanding service and professionalism. Will absolutely keep our business here and always recommend Precision to friends/family.
David Altizer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service - Paul the technician did a great job, and the woman answering the phone was professional and quick. I got an appointment the same day.
James Callan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service - Paul came out and was very knowledgeable about my garage door, performed some much needed maintenance, and gave me some great tips. 5 star all the way.
Chris Howard
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair staffer came on time and resolved problem.
Jerry Geisel
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin did a great job. Very prompt and professional. Garage door is repaired and now performs better than before.
John Mc
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was great. The person was early and very timely.
Susan Freericks
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt provided get service today and my door is working again. He was very knowledgeable about my door and potential problems. He arrived at the very beginning of my time window and did a great job with superior parts.
Christine Wilson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great service, door never worked better, even when the house was initially built. matthew was on time, professional and efficient. thanks.
Joseph C
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service last minute request provided with promptness. Door is sticking due to the weather change and I needed it fixed quickly. Thank you Kevin!
Sophia Zia
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mathew was very professional and knowledgeable. He explained all aspects of the services he was recommending, answered all of my questions thoroughly, and walked through the options. He also spotted a few additional fixes and took care of them without tacking on a bunch of extra charges. Very satisfied with the experience and will be using Precision moving forward!
David Altizer
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy. Came within the time window promised. Kevin was helpful, noticed a number of issues beyond broken spring - I got the expected up-sell but he was professional, factual, and did not pressure me at all, he was doing his job and I have no quibble with that. In fact, we will upgrade the lift system probably end of the year, just not now. Price was in line with what I researched in advance so no issues there either. Quality work (so far, it's been only 24 hours). When we upgrade lift system I will call them again. By all accounts I think I got a fair deal for good, prompt work. Hard to beat that.
Ross Vincenti
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called early in the morning when I couldn't get out because the garage door opener had broken sometime after I had pulled in the night before. Precision found someone who came in less than two hours of my call. He knew what he was doing, explained the options, and skillfully carried out the work. Very personable on top of all that. Definitely recommend these folks.
Al
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was put in a terrible position with Sears Garage Services because they were unable to show up on two separate occasions within the week. I reached out to Precision Door Service and they were able to come by ON THE SAME DAY I called (which was a Saturday) and made my garage functional again. I will definitely use Precision Door Service again when my old door falls apart. Thank you for saving the day!
Sophia Zia
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was simply outstanding. We will for sure use your company for our future needs. Ur email notifications are big plus.
Ahmed G.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and prompt service. Good value for the money. Kevin installed a reinforcement strut on my door, a new entry pad, and programmed my car's connectivity so I can open the door without the handheld device. Service provided on same day as service requested. 5 stars.
Robert Midler
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks. Great door and great service.
Jason Delisle
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Kevin. Not excited to spend the money, but feel the job was done right.
Robert Ryan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kudos to the Frederick VA team...from the office team of Cathy
Maria White
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian Borakove
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

good job totally satisfied
Mourad Kaddache
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We've used this service before and we wouldn't use another garage door repair company. Precision is the best we've come across.
Tom Montgomery
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Work was great! Our door is back to working normal again!
Andy Dyer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I simply want to say that I was VERY impressed with the service provided by Jim on 7/12/12. Polite, professional and competent. A great combination. I believe he is out of Fredricksburg. I hope all of your workers are this good. John Prescott
John Prescott
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service, from the time I called to make the appointment to the two times they called during the 2-hour window to keep me abreast of the technician's whereabouts to the actual service provided. Very thorough, did not try to over-sell, and expertly fixed my door in under an hour. Works great! Could not be more pleased!!
Melissa Cossentino
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had our torsion spring break on Thursday, and after calling, they said they could have someone out first thing Friday morning. My tech, Jim, was on time, quickly diagnosed what was wrong, and got started on fixing our door. Now it's running smoother than I can remember. Thank you very much!
Jesse Comradido
Service Provided:
Garage Door Opener Repair
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