Review:

Excellent same day service! Kevin called beforehand to let me know when he would arrive, arrived on time, and quickly fixed my garage door. He showed me beautiful options for garage door replacement that would work well with the design if our home, left an estimate for future reference and a glossy color brochure with photos and colors. He was warm, professional, and low key. We will definitely hire him when we decide to replace our door which is over 49 years old. Highly recommend!

Review:

Spring repair; broken torsion spring. My technician (Corey) was prompt, professional, knowledgeable, and proficient. He thoroughly briefed me on the results of his inspection of my door, and developed 3 different quotes for levels of service. I elected to have my torsion bar bearing replaced in addition to my torsion springs, as well as a full lubrication service. While I can't speak to the competitiveness of the pricing, I can say that the service provided was outstanding. Highly recommend.

Review:

Excellent service was provided by Matt and Brett today. They came within the promised arrival time after calling ahead to warn of their arrival and were exceedingly polite, precise and careful in all their repairs. They obviously take great pride in their work. They replaced the springs and did a full servicing job that resulted in an extremely quiet garage door function. Will gladly recommend this service.

Review:

My aim was to get a routine garage door tune-up. It turned out that that the technician, Matthew, discovered it had not totally been installed correctly when the townhouse was built 4+ years ago. He fixed the issue and recommended two other optional plans which I declined on the basis that I have my house up for sale. Matthew was extremely professional and very polite. He explained all options very clearly. He is a company asset.

Review:

The team did a great job. They evaluated the operation, identified the problem, advised us of the options, we choose and the team fixed the wiring, replaced the wheels and performed maintenance.

Review:

Five stars. My garage door was making a weird "snapping" sound, and the technician diagnosed the problem right away and fixed it. Thank you!

Review:

great service and prompt response-- the next morning after a call at 8 pm the night before--work done in just 2 hours! Would highly recommend thme

Review:

Excellent service from Kevin. Highly recommend his service.

Review:

Second time I’ve used Precision and both times great people , quality work and definitely will use them again . Again thanks for great service and quality work.

Review:

Excellent service and repair by Mathew; he clearly identified repair requirements and provided options. We took the full repair package and the garage works 100% better than before.

Review:

Couldn't be more satisfied with today's service call and garage door repair. Patrick was professional and competent and really impressed me. He diagnosed all issues and gave just the options I needed. Please let Patrick know his work was excellent and appreciated!

Review:

Customer service was great. I Emailed Precision Thursday night, they called me Friday. They had an opening on Sunday from 12-2. The technician called within that window to say he was 15 minutes out. He replaced the broken spring and fixed Harry Home Owner mistakes that the last owner of the house made. Would recommend Precision without any hesitation.

Review:

Kevin did a great job. Professional and finished the job in a matter of minutes. He was able to do the job in only a few hours after I called Precision--scheduled Appointment in a matter of hours instead of 2 days.

Review:

Best service! Very competent and extremely professional. Should stop looking for a garage door repair service and just go with Precision will not be disappointed.

Thank you for the positive review! We always try to stay in-tune with our customers and make sure they are satisfied to the best of our ability. Here at Precision we take pride and joy in the work that we do. We are happy to see that our technician Kevin was able to work with you!

Review:

Patrick performed a routine maintenance check on our garage door. He was prompt, thorough and professional.

Review:

outstanding service ,on time, explained what needed to be done, answer all questions, very professional service ,I will call again when needed

Review:

So, for two weeks in a row I had to call Precision to come fix my garage door. Two different unrelated problems. Both times they fit me right into the schedule when it was convenient for me. Both times they called before they arrived and arrived within the original two hour window and within the time they gave when they called to say they were on the way. Both times they were courteous and helpful and did the job correctly and did exactly what needed to be done. At no time was I pressured to do more or buy more. I was informed of what would need done in the future and an estimate for those jobs when needed was also given. Service was great. Precision is now on speed dial!

Review:

The service was perfect... The technician was very knowledgeable,he did a wonderful job! Definitely a 5 star!!!!!!

Review:

5 star rating. Matt provided excellent customer service, information and skilled workmanship in repairing the garage door. Thank you.

Review:

I am delighted with the work Patrick did on my garage door. He arrived promptly, was very courteous, and explained carefully the three options available to repair my door.

Review:

Kevin was very courteous. He took the time to explain the mechanism of the door and what were the weak points in the design and the reason why certain elements would give up before others. Very satisfied with the service and wouldn't hesitate to recommend Precision. Thanks for the prompt and great service.

Review:

Patrick was timely and professional. He called to give me an ETA which was appreciated. He made every effort possible to not replace everything and tried to work with the older door equipment we had which was also appreciated. Thanks!

Review:

Great service ! Technician was professional and knowlegable.

Review:

Fast friendly technician and explained everything very well and gave me options. The spring was broken and needed to be replaced and he installed new rollers and conducted service on the whole door.

Review:

Matt was super professional. I could tell from the minute he walk through my door , I made the right call. I want to thank precision garage doors for sending me their ace. Very knowledgeable and coming from a service minded mind as myself he is a huge asset. Thank you for your service and thank you for sending your ace. 5 stars hands down and will be recommending precision to all I know.

Review:

We have used your company three times and once again you have delivered with excellent service!! Thank You! Kevin installed a new Liftmaster Belt Drive garage door opener. You can tell he has done this before and we felt very confident that he knew what he was talking about and we trusted his recommendations. His job looks like artwork on our ceiling!!! All wires in order and the unit looks just like we expected. Installed by a PROFESSIONAL!! Great Job Kevin!! I would not hesitate a moment to use this company.

Review:

No doubt Technician Cory, awesome very knowledgeable professional unbelievable young man. You have a good man in your team . Definitely will referred my neighbors Not only he did job right but also explained what he did. Thks againfor job well done. .

Review:

My self-generated overhead door problem arose when I decided to make the repair myself. Of course, this resulted in unmitigated failure. I hate that word! With other home-owner, even more critical issues to deal with . . . and after bending to the task to repair the door problem without success after six hours . . . I caved. Google to the rescue. Near the top of the list was Precision Door Service. My failure occurred on Saturday…door left partially open. Open invitation to burglars and thieves. Was anyone out there who would arrive on a Sunday to save my home-owner life? (patriotic music!). “Hello, this is Precision Door Service. May I help you?” “Yes. I have a problem. I’m in Burke, Virginia. I tried to fix my garage door and it didn’t work. I know this is Saturday. Can you help me?” “Yes. We can have someone out there tomorrow (Sunday!)” Is that okay?” An appointment was set. Noon to 2 Sunday. Sunday! Set your watch. At noon, Matt Meier arrived. We looked over the problem. He gave me a reasonable estimate. In less than two hours, the door operated as well as new. Can I give more than five stars?

Review:

Service was very prompt. The technician was very pleasant and worked very efficiently and rapidly ... and changed the broken garage door spring. The door now works wonderfully. Thank you !!

Review:

Corey was our tech Professional, curteous, explained all details , very very good company Recommend highly!