Review:

My spring snapped on Sunday morning. Stone was at my house 8am Monday. Not only did he know what he was talking about, his recommendations were spot on to make my door operate better than originally. As a veteran, I am proud to support a Veteran owned business and they provided a discount. My garage door is not only fixed, it is operational at 150% of what it once was.

Hello Mr. Spears- Thank you so much for choosing Precision and taking the time to share your feedback. So glad to hear that your garage door is working better than ever and that you are pleased with the service Stone provided. Thank you for your service and for supporting a Veteran owned business. We appreciate you. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Review:

Cameron is very professional. He showed up right on time and did a fantastic job. We highly recommend Precision Door Service. Thank you, Cameron!

Hello Ms. Wack- Thank you so much for taking the time to share a review and your feedback. We are happy to know you are pleased with your Precision experience and the service that Cameron provided. We appreciate the recommendation! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Review:

I am very pleased with the work that Patrick did, he is very plesent and proffesinal.

Hello Ms. Rezaee- Thank you for taking the time to share your review and feedback on your Precision experience. We're so happy to know you were pleased with the service Patrick provided. Thank you for the 5-star rating. Sincerely, Suzanne, Managing Director / PDS Northern VA

Review:

Our garage door wouldn’t open or close. Patrick came out and did a great job. Gave us 3 options and fixed the problem. Excellent job!

Thank you for the fantastic review and 5-star rating! We're thrilled to know your door is now working properly and safely, and Patrick provided you with excellent service. Sincerely, Suzanne, Managing Director / PDS Northern VA

Review:

Great service. Patrick came same day and worked late to fix an old garage door. It was Holiday weekend and a Saturday and they did did not charge extra for overtime. The price was reasonable, the service was great and we will call them again when we are ready to install new doors. Patrick also called to keep us informed of his arrival time. Wish we could give them more than 5 stars.

Hello Mr. Tyler- Thank you for choosing Precision and /for sharing this fantastic review. We are thrilled to know you are a happy and satisfied Precision customer. Sincerely, Suzanne, Managing Director / PDS Northern VA

Review:

Very please with this company and the service provided. Technician explain what needed to be done and gave me options to choose from he was very pleasant arrived on time. Would highly recommend this company and will definitely use again if i need to.

Hello Ms. Hall- Thank you so much for this awesome review and feedback on your Precision experience and the service Kevin provided. We truly appreciate your business, your kind words, and your recommendation. Sincerely, Suzanne, Managing Director / PDS Northern VA

Review:

Max was very personable, thorough in his explanations (i.e., how to manually open/close door), and took extra efforts to correct a less than professional initial installation completed by another company. The entire process by the Precision staff was seamless and efficient: from a prompt response to my online request the previous day to several scheduling emails that afternoon/the next morning to Max's prompt "on my way" phone call and arrival. Thank you everyone!!

Hello Ms. Coleman, We are so pleased to know you are happy with your Precision experience from start to finish. That's exactly what we strive for. Thank you for the awesome feedback and 5 star review! We will be sure to share with Max. Sincerely, Suzanne, Managing Director / PDS Northern VA

Review:

Max is awesome and professional, very knowledgeable great work definitely will refer my neighbors.

Hello Mr. B- Thank you for choosing Precision for your new LiftMaster operators. We're happy to know Max did a great job for you and you're pleased with the results. Thank you for the 5 star rating and the recommendation for your neighbors. Sincerely, Suzanne, Managing Director / PDS Northern VA

Review:

I wanted to take the opportunity to share my experience. Unlike most, maybe, I’m reviewing even though I decided not to have Precision Garage Door to perform work at this time. I came to this decision strictly from a personal financial standpoint and not because of anything negative about Precision Garage Door. Cameron was the tech that provided an estimate. Friendly guy, professional and obviously very knowledgeable. I also spoke with Suzanne. I found her to be equally professional, customer service oriented and very informative. Again, I know this isn’t the typical review but positive interactions and great customer service deserves mention. Thank you!

Review:

Garage door spring repair and over haul. Excellent service by Kevin and Stone. Professional and efficient technicians. Very great experience from beginning to end. Thank You Precision and thank you Kevin and Stone!

Hello Mr. Rodriguez- Thank you for the awesome 5-star rating! We're very happy to know you are satisfied with your Precision experience and the service provided by Cameron and Stone. Sincerely, Suzanne, Managing Director / PDS Northern VA

Review:

Prompt, professional, and very informative. Max was absolutely exceptional. He walked me through everything that needed to be done, provided options and recommendations and finished the job by showing what had been done. Refreshing customer service! Will recommend and call again if needed.

Hello Mr. Cage, We appreciate you taking the time to share this fabulous review and feedback on your appointment with Max. Thank you for choosing Precision and giving us the opportunity. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Review:

I was very satisfied with your company's service on many levels. Thank-you for assigning Max to inspect and determine the right course of action necessary to fix my garage door problem. He explained my options and skillfully fixed the problem with new parts and preventative maintenance. I was impressed with his friendliness and attention to detail. Excellent professionalism!!

Hello Mr. Reisner - Thank you for choosing Precision for your garage door repair. We're very happy to know you are satisfied with your Precision experience and the service provided by Max. We'll be sure to let him know! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

Max and Stone did an outstanding job installing 3 doors today. They knew exactly what questions to ask and knew the product well so we were left with the functions that fit our lifestyle perfectly. A big thanks to these guys, they made our life a little easier for years to come!

Hello Mr. Bellay- Thank you for the 5 star rating and the awesome review! We are happy to know you are pleased with your new LiftMaster operators and the service provided. Sincerely, Suzanne, Managing Director / PDS Northern VA

Review:

Excellent service from the first contact phone call to the installation of repair parts. Everything explained up front and no surprises at the end. Very professional installer. Booked appointment for between 2 and 5 pm on the same day and the installer was there early with a call when he was 30 minutes away. Very happy to recommend this company from this experience

Hello Mr. Armes, We're so happy to know your Precision experience was positive from start to finish, from the first phone call to the completion of service. Thank you for choosing Precision and giving us that opportunity. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

On time, exceptional service and very informative with the repair required.

Hello Mr. Robinson- Thank you for the 5-star rating and the great review on Patrick and your Precision experience. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

I was very pleased with the service I received. Max was on time, very courteous, and offered a full explanation of the repair options at my disposal. I will definately call Precision again if I need garage door repair and plan to call them for additional maintenance I will need in the future.

Hello Ms. James, Thank you for choosing Precision and for sharing this fantastic review! We will gladly pass along the feedback to Max. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

Responsive service, excellent job- on time and efficient repair. The garage door was badly in need of service and adjustment, had become erratic in remote control and manual button operation and was excessively noisy. Max's inspection quickly diagnosed the problems to include motor gear issues. He fully explained the repairs and cost which were very reasonable. He offered suggestions to improve performance (and quietness) and quickly completed the repairs and service. Excellent outcome. Highly recommend this company and Max.

Thank you for taking the time to leave this fantastic review! We appreciate the great feedback on Max and your Precision experience. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

The gentleman who came to our home, Max, was informative and kind. I felt ridiculous when we discovered what the problem was but Max couldn't have been more patient and helpful. He also went out of his way to help me troubleshoot future problems. I would recommend Precision to anyone -

Hello Ms. Williams- Thank you for reaching out to Precision. No matter how small or big the garage door problem, we're here for you. Thank you for the awesome feedback and recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

Outstanding response. Tech was on time and explained the options. Found what caused the initial issue

Hello Mr. Koenig- Thank you for choosing Precision and taking the time to share a review of your experience. We appreciate the opportunity, and very happy to know that you are pleased with the service provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

Precision replaced the broken torsion spring and various parts and pieces. Garage door sounds a lot quieter when going up and down. Technician arrived on time and had all needed parts on hand. Technician was courteous and professional.

Hello Mr. Mingo- Thank you for taking the time to share your review and provide Precision a 5-star rating! When we know we've made a customer happy, it makes us happy. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

What a great customer service! Starting from a pleasant conversation with an operator and making a prompt appointment and then sending out an excellent expert onsite with ability to communicate clearly and concisely. Our technician, Matt, was respectful, polite, considered and a great listener. He understood our problems and suggested different options to make the best one that worked for us. I highly recommend this company to anyone who needs these types of services! Thank you, Team!

Thank you for sharing such a glowing review! We are pleased to know that from start to finish, you are happy with your Precision experience. Thank you for the feedback, the 5-star rating, and the recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

Fast and wonderful service!!!! Our wall console for the garage door opener stopped working. Remotes worked, but not the wall console. Being the weekend, I thought it would be tough to find some weekend. Precision was! Gave them a call, told them my problem - they said they would a technician that afternoon. Patrick, the tech, called and asked if he could come early. Super. Arrived ahead of time, located the problem and fixed.Pat was very kind and helpful. Price was about what I would expect based on similar work we have done but the work and timing was outstanding. Would recommend to anyone. THANK YOU!

Hello and thank you for the fantastic review! We appreciate you choosing Precision and giving us the opportunity. Very happy to know you are pleased with the service Patrick provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

Complete overhaul of 8x7 residential overhead door originally installed in 2006. Maxx, the technician, was OUTSTANDING (5 Stars) in all respects. From the estimate to completion of the work...professional, on time, organized, efficient. Highly recommended.

Hello, and thank you for choosing Precision! Thank you for the awesome review of Max and your Precision experience. We are very happy to know you are pleased with the entire process and the service provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

I highly recommend Precision Door. Our technician, Max, was clearly an experienced professional. He was timely, polite, and clearly explained the problems with our door and a range of possible solutions. He did not badger us into replacing every possible component or question our decision to hold off on certain optional repairs. Once again, I would highly recommend Precision Door to anyone.

Thank you so much for this awesome 5-star review! The team at Precision Garage Door Northern Virginia is thrilled you're happy with your service. We're very grateful for your kind words. Thanks for sharing your review with us and the community. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

I called for a repair and Precision came within a couple of hours. The technician was clean, pleasant, informative, and efficient. I highly recommend.

Hello Mr. Caine- Thank you for choosing Precision for your garage door repair. We appreciate you taking the time to share your Precision experience and positive feedback. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

Professional and good customer service.

Hello Ms. Kent, We really appreciate you reaching out to Precision. Thank you for the wonderful review and 5-star rating! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

Excellent service on same day I called. Also suggested future work that will be needed. I am completely satisfied.

Hello Mr. Cerniglia- Thank you for the fantastic review and the 5-star rating! We're happy to know that Patrick provided you with excellent service. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

Max was excellent, arrived early and was extremely professional, knowledgeable and patient with his explanations!!!! Super pleased with the service and professionalism

Hello Mr. Newton, Thank you for choosing Precision, we appreciate the opportunity. This is an awesome review for Max and we will be sure to share it with him. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

5 star. Your highly qualified technician always goes out of his way to insure the very best service possible and you know the finished job will be done right and long lasting.

Hello Mr. Waterman- Thank you for the 5 star rating!! We appreciate you taking the time to share your review and feedback regarding your Precision experience. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Review:

The customer service was good the technician was even better. Max came out & took a look at the problem and gave me a thorough explanation of my issue. He replaced the springs on my garage door & made a few other adjustments. Now my garage door works like it used to. Thanks Max.

Hello Mr. Johnson, Thank you for the awesome review on Max! We're happy to know your door is back to working properly and safely. Sincerely, Suzanne, Managing Director / PDS Northern Virginia