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Read what people are saying
about Precision Garage Door in:

Loudoun County, VA

Precision Garage Door of Northern VA & Fredericksburg
has received 120 reviews, averaging 4.81 Stars:
1 2 3 4 5
Review:

Great job!! On time. Neat. Perfect Repair.

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Kyler Service Provided:
Garage Door Repair

Technician: Kyler
Review:

Matt is an excellent technician. Very knowledgeable and fixed our issue quickly. He’s very friendly and personable. Would definitely recommend Precision Garage Door for anyone with any problems. Thank you.

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Service Provided:
Garage Door Repair

Review:

The technician was great! He pointed out some issues (other than springs) and corrected them all quite efficiently.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Graham was freaking outstanding- consummate professional demeanor, did the work quickly— and cleanly! Others that have done work here have left messes behind on more than one occasion. I think the one that answered the phone when I called is Amanda: just as professional and helpful.Whatever you’re paying these two, it’s not enough. Will definitely keep you guys listed for the next time I need it…

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great job

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Justin A Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin A
Review:

Poor experience with this company. The technician was very prompt, polite and professional but learnt upon his visit that they don’t carry the right parts for our kind of garage doors. I wish they had made it clear during the intake process. When I wrote to the office manager about this issue, I was hoping they would credit the charge or at least apologize. On the contrary,, she threatened with a concocted up story on how I used profanity with the technician. I am amazed how businesses treat their repeat customers. Well, they lost one such today.

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A Response from: Precision Door Service Team

Kapil Kapoor- We are very sorry to learn of your disappointment in the service appointment. This is contrary to what we strive for each day with every customer. The service fee included a 25 point safety inspection on both of your garage doors and both operators. We did offer a universal weather seal option for you, which you declined. If you wanted to have the weather seal installed, the service fee would have covered the installation. We are in business to provide the best garage door service and experience for our customers. Nothing was concocted or made up or threatened. Your initial message to the office included that we had lost you as a customer and you would be writing reviews and passing the word. We were never given the opportunity to have a respectful conversation. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Garage Door Repair

Review:

They replaced the motors on my garage doors recently. Within 2-3months, one of the metal plates detached from the door. It cost me $330 to have them come out and spend 20 minutes fixing their shoddy work. They will gouge you! Avoid if possible.

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A Response from: Precision Door Service Team

Mr. Angeline- We are sorry to hear your disappointment, as this is contrary to what we strive for each and every day with our customers. It has been nearly a year since we replaced your garage door operators, which are covered under warranty. The part that was broken and needed to be replaced yesterday was not related to any of the work previously provided. I’m glad we had the opportunity to discuss your appointment and to know that you are pleased with the technician. Unfortunately, our pricing for repair and parts are a reflection of the dramatic increase in everything from fuel, insurance, and parts cost across the board. The good news is that we were able to provide the repair in less than 24 hours of your call, the technician arrived on time, and completed the work in a timely manner. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Service Provided:
Garage Door Repair

Review:

Called the company and two hours the later the tech was at the door the same day. Cameron was our Tech and did a great job. Appreciate his efforts and professionalism fixing our garage door. He gave us all the options for us to make the right decision. We were also misquoted for the price of the job and Cameron came back to fix it saving us $100s. We will hire them again!

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Service Provided:
Garage Door Repair

Review:

Patrick provided excellent service with professional and engaging interaction. He has the ability address the technical matter and manage the questions in a friendly and professional manner. I wholeheartedly recommend Precision for any garage door repair an or installation!

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A Response from: Precision Door Service Team

Hello Mr. Telford- You made our day! We really appreciate you taking the time to share your Precision experience and review of Patrick's service. A happy, satisfied customer and 5-star rating...Thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA

Patrick Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick
Review:

If you need a New Garage Door or Need Service to your existing Garage Door, I strongly recommend you use Precision. They are the most honest, truly professional people you can even deal with. The owner Charles is one of a kind. His knowledge is priceless. I have interviewed and used many Garage Door companies in the last 45 years. By far Precision truly is the best. You will never find a better Company. I promise. If any of you who might be looking for a great Company for your Garage Door needs, please feel free to reach out to me for a verbal reference. Just ask the Owner, Charles of Precision to give my number to you and I will be happy to discuss. Thank You Very Much to Charles and His Outstanding Team for a job well done!! Sincerely, JJ

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A Response from: Precision Door Service Team

Hello Mr. Coury-Thank you for taking the time to leave such an amazing detailed review of your Precision experience. We appreciate your kind words, and of course we're happy to hear the positive feedback on the Precision team and end results. You were truly a pleasure to work with, and your new door is a beauty! Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Your technician arrived on time and was quite pleasant. He was very covid aware which was very nice. He outlined the possible options for repairs and did so in a very pleasant manner, no push. He was going to send me options for additional work which I am not ready to pursue at this time but will certainly contact you folks when the time is right. Very pleased.

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Patrick Service Provided:
Garage Door Repair

Technician: Patrick
Review:

Amazing Service! Called in the morning and was able to get an appointment the same day. Stone serviced the garage door and took the time to explain the issues and offered solutions to fix the problem. Stone was very professional and efficiently tackled the job. Really appreciate the great service, I can tell the techs are treated well because it shows. Thank you!

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A Response from: Precision Door Service Team

Hello Ms. Brown- Thank you for this very awesome review! I was very happy to share with Stone as well as the owner. We couldn't be more pleased to know you are pleased with Precision and the service provided. Thanks so much! Suzanne, Managing Director Precision Garage Door Northern VA

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Super fast service. Thanks!

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A Response from: Precision Door Service Team

Hello Mr. Barvincak- Thank you for choosing Precision and for taking the time to share a review and 5-star rating. We're happy to know you were pleased with the service Cameron provided. Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service. First I appreciated the detailed email quote from Suzanne. Also appreciated Patrick's call ahead of time to confirm his ETA. Upon arrival, Patrick was very friendly and transparent, providing tips and suggestions. He was diligent and efficient, and I could tell he was an expert. Overall I was very impressed with his service.

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A Response from: Precision Door Service Team

Thank you for choosing Precision and taking the time to leave this fantastic 5-star rating for Precision and Patrick. We strive for customer satisfaction from start to finish, and we're happy to know you were pleased. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA

Patrick Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick
Review:

Very professional and efficient service. Thanks Cameron !

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A Response from: Precision Door Service Team

We appreciate the opportunity, as well as the 5-star rating. Thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA

Service Provided:
Garage Door Repair

Product:
Springs

Review:

What a great experience! My door broke on a Sunday, I sent an email to them that afternoon, and my door was fixed by Monday early afternoon. Can't say enough good things about Max. He was friendly, informative, honest, explained everything thoroughly, arrived at scheduled time and finished ahead of schedule. I worked in customer service prior to retiring and everyone in the chain made this experience easy and stress free. Best customer service I've encountered in years. I totally recommend them!

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A Response from: Precision Door Service Team

Hello Ms. Maines- What an awesome review, thank you so much! You are a treat to work with, and we're so pleased to know you are happy with Precision and the service Max provided. Thank you for the recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Thank you so very much Precision! We had nothing short of outstanding service from our first contact with Suzanne to the final installation with Charlie and crew. Everything was measured to perfection and the door is top quality. And thank you for coordinating with our general contractor on our new garage! Diane and Dean

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A Response from: Precision Door Service Team

Hello Ms. Bohling and Mr. Mondell - Thank you for the fantastic review! This certainly made our day! We appreciate the detailed review and knowing that you were pleased with the service from start to finish. You were both a treat to work with and if we could rate our customers, you would both be 5-stars. Thank You! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Posted to Google at 1350R today. My absolute best to you all: I served before the mast for one quarter of a century. When I left the life of the sea I understood one matter quite well. There is no room for compromise. As the instructor said in the Russian Staff School, "Better is the enemy of good enough." This wisdom applies to our daily lives as well. Doing second best erodes our values, takes away from what ever respect we can muster to face the day. When you strive to be at your best you want to work with the best. Precision Door Services earned my five stars. Their representative Max Scozia could fight on my right any time the General Quarters alarm sounds. The whole experience of dealing with these personnel was "Top of the Mark". From the moment we first called with a dead door, to the follow on scheduling, to the actual installation they are the "Right Stuff". Mr. Max, was a premier instructor as well as one of the best mechanics I have ever worked with. I learned in Dive

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A Response from: Precision Door Service Team

Hi Mr. Calhoun- Thank you for taking the time to share your Precision experience and the awesome review of Max's performance. We truly appreciate your kind words and the incredible detail of your review. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Install

Review:

We had a broken spring for our 2 car garage door. Kevin fixed it very efficiently. He also provided very valuable advise, like we should have 2 springs instead of just one spring for our 2 car garage door. He also advised us to move door sensor wires from the central rode linking door system. We sincerely appreciate him providing the professional service.

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A Response from: Precision Door Service Team

Hello Mr. Dave- Thank you for the awesome review! We are happy to hear you had a positive experience with Precision and your technician, Kevin. Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Our 30 year old garage door's spring broke. Precision's technician was on time, professional and skilled. I expect we are good for another 30 years.

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A Response from: Precision Door Service Team

Thank you for the 5-Stars! We're happy to know Patrick took great care of your door. We appreciate your business, and that you took the time to share this kind review. Thank you! Suzanne, Managing Director, PDS Northern Virginia

Patrick Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick
Review:

Mr. Patrick was on time. Perfect advice and perfect explanations of what needs to be done. Very fast and great work. I can only recommend it to everyone. thank you

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A Response from: Precision Door Service Team

Hello Mr. Hart- We are happy you had a positive experience with Precision and Patrick. Thanks for sharing your review with us and the community. Thank you! Suzanne, Managing Director, PDS Northern Virginia

Patrick Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick
Review:

Made a mistake choosing this company. I will need to call someone else to fix the problem.

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Service Provided:
Install Garage Doors

Product:
Remotes / Keypad

Review:

Kevin was punctual, professional, and thorough. We are very pleased! Thank you!

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A Response from: Precision Door Service Team

Hello Ms. Fucile- We are happy to hear you had a positive Precision experience with Kevin. Thanks so much for the opportunity and the 5-star review! -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Review:

I was exceptionally pleased with the service I received from your technician Max. He was very professional, courteous, knowledgeable, and overall very fun to work with. He explained the situation well, and layed out my options in a clear and straight forward way. He completed the work exactly as he said he would and left the work site cleaner than he found it. I couldn't be happier with the experience.

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A Response from: Precision Door Service Team

Hello Mr. de Vazeille- Your review made our day, thank you! We strive for exactly the experience you described. We are happy to know Max provided you with great service. Thank you for the opportunity. -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Review:

Our garage door had a number of issues and needed an overhaul. It also had a safety sensor issue that was preventing the door from closing. I called Precision late in the afternoon and was able to get an appointment first thing the next day. Max showed up right on time and went right to work. Straightening the rails, new rollers, new springs, etc. Then came the sensor issue. He aligned them both, the lights were on as they should be, and sometimes the garage would close, sometimes it wouldn't. He checked every inch of the wiring, and it was fine. Eventually, he found a possible fault in one of the sensors and replaced it. The same problem persisted. Sometimes the door would close, sometimes it wouldn't. He ended up calling Lift Master, and it turns out that on my particular model you cannot just change one of the safety sensors, you have to change both. So, after he changed the second one, it works perfectly. The dedication and professionalism Max displayed in determining the resolution to this problem was top notch, as was his work on the overhaul. I cannot thank him enough for a job well done.

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A Response from: Precision Door Service Team

Hello Mr. Fallon - Thank you for reaching out to Precision and giving us the opportunity to fix your garage door issues. We appreciate the review and the positive feedback on Max. -PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The garage door was repaired within an hour. Very good service. They showed up in a timely manner.

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A Response from: Precision Door Service Team

Hello Ms. Payne - Thank you for choosing Precision and giving us the opportunity to service your garage door. We certainly appreciate the glowing review, thank you! -PDS Northern Virginia / Suzanne, Managing Director

Patrick Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick
Review:

The work and professionalism is always great. Patrick is very helpful. I was disappointed that management charged me the full service fee when the team was around the corner and it took less than 2 mins to straighten a crimped wire. For the money I spent 13 mos ago I expected some consideration

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Patrick Service Provided:
Garage Door Opener Repair

Technician: Patrick
Review:

Precision came highly recommended on my Google search, and I can understand why. I'm very impressed with your company! My garage door was fixed on Sunday the day after I called. The tech, Matt, was knowledgeable and patient as he explained the door's problems and answered all my questions. I will highly recommend your company to my friends and neighbors. :-)

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Thank you for the phone call notice & prompt arrival on the appointment which I Really appreciate. Kevin was kind and took time to explain what was needed and necessary to get my garage door situation repaired. He also recommended suggestions which I will pursue in time with your company. Thank you!

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Service Provided:
Garage Door Repair

Review:

Called Precision to have a repair done on my garage door. Was able to get an appointment the next day. The tech, Kevin, called to give me an ETA. He was on time and gave me a few options on the repair. I decide to also have a new garage door opener installed. Kevin did a great job on the installation and repair. Now I have a very quite and garage door when opening and closing.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

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Alexandria & Arlington Area

(703) 650-0774

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Fairfax County

(703) 537-5839

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Prince William County

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Fredericksburg Area

(540) 322-3860

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Spotsylvania County

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Loudoun County

(703) 297-8651

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Stafford County

(540) 242-8984

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Culpeper County

(540) 445-0675

(540) 445-0675
Fauquier County

(540) 905-7047

(540) 905-7047
Orange County

(540) 308-9796

(540) 308-9796
Precision Garage Door of Fredericksburg
Office: (540) 645-5004
2305 Airport Ave
Fredericksburg, VA 22401

License

Contractor's Lic.
#2705105317