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Precision Garage Door of Northern VA & Fredericksburg
about Precision Garage Door
has received 27 reviews, averaging 3.99 Stars:
The work and professionalism is always great. Patrick is very helpful. I was disappointed that management charged me the full service fee when the team was around the corner and it took less than 2 mins to straighten a crimped wire. For the money I spent 13 mos ago I expected some consideration
- Travis Patterson
Just wanted to comment on the professionalism of the tech who fixed our garage door opener. If we ever need someone again will request his services again.
- Rita Clager
So far so Great! We called this morning, made an appointment, had the work done (spring and strut), and all was completed by the end of the day. Only reason for not giving 5 stars is we figure we should make sure all stays well for a few hours!
- Roger Haskins
Very happy with the product and service at this time. After checking the web not 100% sure we paid a decent price.
- Anthony Alegria
Falls Church, VA
Kevin the installer was excellent, and i would have rated you 5 stars if i just interacted with him. Your front office however has problems. Matt the scheduler was not as proactive as he should been which cost me a week more of a non- functioning garage door than it should have. and when i called the main number and could not be connected to Matt because he didn't answer, the young lady said i could not have his direct number because it was "against company policy". You've got to be kidding! Change this!
- Allen Whitt
All went well, like any client should expect from a professional service company... Except, I do not see on my invoice the $85 service fee waived; that I was promised by the booking lady when I called for service.
- Pedro Lopez
My experience with Precision was a good one. The appointment was easy to make and the technician arrived within the time frame that the operator said he would be there. The technician was knowledgable, quickly explained the repair I needed, he had the right equipment with him and lastly, completed the job without any "surprises".
- Scott Moore
Quote for a new system to open garage doors, including safety reverse. Technician explained everything thoroughly and was professional. However he did break one of my garage doors so that it wouldn't open - he said not to worry since they would be back in a few days to put in the system! Not exactly ideal, but okay....
- Margaret Perrin
Actually, I had used the services of Precision some time ago while living in Maryland. The services I received at that time were very good, so I decided to go with Precision once again. Having certified technicians and being fully insured played a major part in choosing Precision the first time and this time as well. The technician was a bit later than the proposed time but with the traffic woes I could understand. I am satisfied overall.
- Lawrence Davis
The technician was very knowledgable and helpful. He was patient with our questions and did not pressure us in any way.
- Jamie Clark
Prompt, timely, and quick service (less than 24 hours) to repair broken springs that would not allow me to raise the garage door to use my cars. Only concern was the cost to replace the springs; otherwise, great service.
- Shelby Ball
Fast, fixed it easily, the technicial was really nice, and I liked the upfront pricing. My only issue was that I was charged $69 for other incidentals like "fluid" which was a bit of a surprise. Otherwise, super easy. Would recommend again!
- Karen Spencer
I had to replace our broken garage door opener. Kevin provided me with information on my various options. He installed the new garage door opener and door rollers, corrected problems with the door track and all. Kevin is very professional and a great representative of your company.
- J Adouli
Jason was our technician. He was very friendly and helped us understand where the problem was and what needs to be done. He gave us couple of options and helped us decide. I really liked his service and would recommend it to our friends and neighbors.
- Malini Chandar
Excellent customer service...friendly, informative and prompt. Only reason I did not give 5 stars because I feel it was way over-priced overall.
- julia megill
The price was a little higher than I had originally expected, but he was able to get my door working which is what I needed. For the quality and professionalism, their price is right in line with any other company. Thank you!
- R. Hiester
Price was a little higher than expected, but for the work I had done, I cannot complain. They were professional from the time they answered the phones, and did not have me jump through any hoops. I will callback if I need any further assistance.
- Oscar Fenton
Service was quick and prompt. Price was a little higher than what I was expecting, but the service I received made up for it. I will use them again and recommend anyone looking for professional work to call Precision.
- Seth Gallahan
Price was a little more then I expect to pay but service was great. Door working better then it has in years. Thank you.
- John Yu
Tech did a fine job.
- Mr. Bowyer
Precision Door came to my house and guided me through the purchasing and installation of my new garage door. Jim was very professional and polite. Great Job!
- Marsha Pickett
Great job fixing our door. The prices were a little higher than I expected, but you got the job done, so I am a happy customer and would recommend you to others.
- Carl Mainwaring
I called your company late Thursday (right around 5:00 pm) and was pleasantly surprised to get a live person. I normally make several calls for service but I didn't after I spoke to Sean. He provided great customer service. He knew exactly what I needed and was very professional. Equally important, he said he could have someone out next day. Technician came out and fixed my garage by noon Friday. No drama. Great service.
- Jeffrey Lesser
Jim provided great service to our garage door today. The office called when he was on the way, and explained everything in detail to what repairs were necessary. Great Job!
- T. Castello
Job well done. Thank you Ken and we look forward to working with Precision Doors
- Richard Lester
Overall my appointment went very well. The only thing I can really say at this point is that I would rate Precision Doors a 4 1/2 as that was not an option to choose from.
- Amilia Neam
Thank you very much for the kind, professional service. After many days of not being able to use my garage door opener I had to open my door manually every time I need to go some place. Jim was able to address all of my concerns and questions that I had along with an evaluation which provided great detail as to what was going on with our doors. Needless to say I will be call Precision Doors to have my other door done next year. Thanks again!
- Alice Austiff