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Read what people are saying
about Precision Garage Door

Precision Garage Door of Northern VA & Fredericksburg
has received 1629 reviews, averaging 4.96 Stars:
Review:

5 stars, Matthew was very helpful in explaining the failure of our opener and convinced me that DIY was not the way to go. Iwould recommend Precision to anyone who asked.
Jeff Tinter
A Response from: Precision Door Service Team

Good afternoon Mr. Tinter, Thank you for taking the time to leave us a review on the services you received from your technician, Matthew. We truly appreciate the opportunity you gave us to help with your garage door needs. If there's ever a time you need us or have any questions, please don't hesitate to call. We will always be here to help! Warm Regards, Savanna-PDS Office Manager

Service Provided:
Garage Door Opener Repair
Review:

Matthew was my technician and the work was performed on 5/27/19. He arrived timely and was very knowledgeable about garage doors in general and the specific issue (replacement of the spring) he came to repair. He offered options related to the repair and walked me through how the mechanisms should work. Most important to me is that he was patient and answered all of my questions. I would highly recommend this company for garage repair needs.
Mary Williams
A Response from: Precision Door Service Team

Good afternoon, Thank you for taking the time to leave us and your technician, Matthew, a review on the services provided. We also want to thank you for giving us the opportunity to take care of your garage door needs. If you ever have any questions please don't hesitate to call us, we're always here to help! Warm Regards, Savanna-PDS Office Manager

Service Provided:
Broken Garage Door Spring Repair
Review:

Kevin is a true professional; he evaluated the problem and performed the necessary maintenance to ensure that the door works properly. In addition, he's always pleasant and remembers the members of my family. I'll make a note on my calendar to have him return at this time in 2020.
Dr. Woodward Waesche
A Response from: Precision Door Service Team

Thank you so much for taking the time to leave a review on your technician, Kevin, and the services he provided. We truly appreciate the opportunities you've given us to take care of all your garage door needs and we look forward to the next time you have us out! Warm Regards, Savanna-PDS Office Manager

Service Provided:
Garage Door Repair
Review:

We were more than impressed with our service tech Kevin. He was very professional and he performed everything promised quickly. We never imagined how quiet our door could be.
Gerald C.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service everytime. When they installed the door they did great and when I had an issue they reviewed the situation quickly and got it fixed in minutes.
Herman Petersen
Service Provided:
Garage Door Repair
Review:

Excellent work! Definitely five stars
David Mielke
A Response from: Precision Door Service Team

Good afternoon Mr. Mielke, Thank you so much for taking the time to review the services you received, we truly appreciate the opportunity you gave us to help with your garage door needs! We are gladly here to help if there are ever any questions or concerns. Warm Regards, Savanna-PDS Office Manager

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Precision came highly recommended on my Google search, and I can understand why. I'm very impressed with your company! My garage door was fixed on Sunday the day after I called. The tech, Matt, was knowledgeable and patient as he explained the door's problems and answered all my questions. I will highly recommend your company to my friends and neighbors. :-)
Debbie Naquin
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Five Stars! My garage door spring broke and Kevin came out and fixed it quickly and correctly. Very efficient business processes. Highly recommended.
John N.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The Installer Kevin performed an excellent installation of our Garage Door Replacement and adjustment of the mechanical system. He was very informative and smoothly accomplished the installation.
Joan Katz
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Thank you for the phone call notice & prompt arrival on the appointment which I Really appreciate. Kevin was kind and took time to explain what was needed and necessary to get my garage door situation repaired. He also recommended suggestions which I will pursue in time with your company. Thank you!
Yvonne Stoltzfus
Service Provided:
Garage Door Repair
Review:

The tech was on time and told us what the issue was and gave us 2 options, the 1st option was the least expensive but would not resolve the problem but would get the garage door working, the second was was quite a bit more but would take care of the entire issue. In the end we went with the more expensive option since we didn't want any other issues in the near future. The work was done in a very timely manor and everything was explained to us before and after the job was complete, the only issue that I have is that I did not do my research and cost comparison so the price of the repair seemed quite high but we needed it to be done and the job was quickly and done well. 3 Stars for the cost of the repair 5+ stars for the tech and the quality of his work. I would recommend the service after you do the research for the repairs to be done.
Bennett
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent & insightful information and customer service. Scheduled return to complete springs repair. They keep my garage door and equipment in tip top shape.
Dominic Ducanes
A Response from: Precision Door Service Team

Good afternoon Mr. Ducanes, We wanted to thank you for taking the time to leave us a review on the services you've received. We appreciate the opportunities you have given us to take care of all your garage doors needs. If there's ever a time you need us we'll gladly be here to help! Warm Regards, Savanna-PDS Office Manager

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

My technician was on time, knowledgeable, and professional. He found the problem quickly and solved it. Hey then serviced the door. It is very quit now. I would recommend Precision to anyone with door issues. 5 star rating.
Ron Gheen
A Response from: Precision Door Service Team

Good afternoon Mr. Gheen, Thank you for taking the time to leave a review for the services you received and for the recommendation. We truly appreciate it. If there are ever any questions or concerns we'll gladly be here to help! Warm Regards, Savanna-PDS Office Manager

Service Provided:
Garage Door Opener Repair
Review:

Matt arrived promptly, quickly got our door working again, and provided a thorough explanation of the outstanding issues with our door system. He was extremely experienced and knowledgeable, and we’ll have no hesitation in the future about dealing with Precision/Matt on all of our garage door issues. Overall a very pleasant experience.
Paul Munninghoff
A Response from: Precision Door Service Team

Good afternoon Mr. Munninghoff, Thank you for taking the time to review the services you received. We appreciate the opportunity you gave us to help with all of your garage door needs and if there are ever any questions or concerns we'll gladly be here to help! Warm Regards, Savanna-PDS Office Manager

Service Provided:
Garage Door Opener Repair
Review:

I highly recommnend This company, from start to finish very professional. Five plus stars.
Duncan Blair
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

We had another terrific experience with Precision. Early on a Saturday morning, we discovered our 20 year old garage door would not open. A closer examination revealed the door spring had failed. Within 3 hours of calling the service number, Kevin, a 20 year garage door veteran, was at our home. He quickly diagnosed the failure, offered various options, and in 90 minutes had replaced the failed spring mechanism and other failing hinges. I cannot think how emergency service could have been better. Very impressive.
Bruce Fried
Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent service provided by Matt. He took the time to explain the problem with the garage door, and fixed the problem. Definitely recommend Precision Door Service.
Aisha Abdelhamid
Service Provided:
Garage Door Opener Repair
Review:

Great service! Quick appointment. Courteous and knowledgeable technician. Thank you.
Norma & les Woodward
Service Provided:
Garage Door Repair
Review:

Definitely happy with the service received today! Technician was very professional and fully explained what he did to repair the spring/roller parts. He arrived at the start of the two hour window which was appreciated! Great company!
Chris Thomas
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent same day service! Kevin called beforehand to let me know when he would arrive, arrived on time, and quickly fixed my garage door. He showed me beautiful options for garage door replacement that would work well with the design if our home, left an estimate for future reference and a glossy color brochure with photos and colors. He was warm, professional, and low key. We will definitely hire him when we decide to replace our door which is over 49 years old. Highly recommend!
Liz Post
Service Provided:
Garage Door Repair
Review:

Spring repair; broken torsion spring. My technician (Corey) was prompt, professional, knowledgeable, and proficient. He thoroughly briefed me on the results of his inspection of my door, and developed 3 different quotes for levels of service. I elected to have my torsion bar bearing replaced in addition to my torsion springs, as well as a full lubrication service. While I can't speak to the competitiveness of the pricing, I can say that the service provided was outstanding. Highly recommend.
DRW
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service was provided by Matt and Brett today. They came within the promised arrival time after calling ahead to warn of their arrival and were exceedingly polite, precise and careful in all their repairs. They obviously take great pride in their work. They replaced the springs and did a full servicing job that resulted in an extremely quiet garage door function. Will gladly recommend this service.
Carol and Don D
Service Provided:
Broken Garage Door Spring Repair
Review:

My aim was to get a routine garage door tune-up. It turned out that that the technician, Matthew, discovered it had not totally been installed correctly when the townhouse was built 4+ years ago. He fixed the issue and recommended two other optional plans which I declined on the basis that I have my house up for sale. Matthew was extremely professional and very polite. He explained all options very clearly. He is a company asset.
Patricia Wright
Service Provided:
Garage Door Repair
Review:

The team did a great job. They evaluated the operation, identified the problem, advised us of the options, we choose and the team fixed the wiring, replaced the wheels and performed maintenance.
Cecilia Stobaugh
Service Provided:
Garage Door Repair
Review:

Five stars. My garage door was making a weird "snapping" sound, and the technician diagnosed the problem right away and fixed it. Thank you!
Audrey Roh
Service Provided:
Garage Door Opener Repair
Review:

great service and prompt response-- the next morning after a call at 8 pm the night before--work done in just 2 hours! Would highly recommend thme
David Mader
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Excellent service from Kevin. Highly recommend his service.
Thomas Beahn
Service Provided:
Garage Door Repair
Review:

Second time I’ve used Precision and both times great people , quality work and definitely will use them again . Again thanks for great service and quality work.
Craig Whitby
Service Provided:
Garage Door Repair
Review:

Excellent service and repair by Mathew; he clearly identified repair requirements and provided options. We took the full repair package and the garage works 100% better than before.
Randal Honeycutt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Couldn't be more satisfied with today's service call and garage door repair. Patrick was professional and competent and really impressed me. He diagnosed all issues and gave just the options I needed. Please let Patrick know his work was excellent and appreciated!
Jim Delaney
Service Provided:
Garage Door Opener Repair
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