1(888) 638-4793
Call Now! 1(888) 638-4793

Read what people are saying
about Precision Garage Door

Precision Garage Door of Northern VA & Fredericksburg
has received 1756 reviews, averaging 4.95 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for a repair and Precision came within a couple of hours. The technician was clean, pleasant, informative, and efficient. I highly recommend.
W.K. Caine
A Response from: Precision Door Service Team

Hello Mr. Caine- Thank you for choosing Precision for your garage door repair. We appreciate you taking the time to share your Precision experience and positive feedback. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and good customer service.
Marsha Kent
A Response from: Precision Door Service Team

Hello Ms. Kent, We really appreciate you reaching out to Precision. Thank you for the wonderful review and 5-star rating! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service on same day I called. Also suggested future work that will be needed. I am completely satisfied.
William Cerniglia
A Response from: Precision Door Service Team

Hello Mr. Cerniglia- Thank you for the fantastic review and the 5-star rating! We're happy to know that Patrick provided you with excellent service. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max was excellent, arrived early and was extremely professional, knowledgeable and patient with his explanations!!!! Super pleased with the service and professionalism
Gregory Newton
A Response from: Precision Door Service Team

Hello Mr. Newton, Thank you for choosing Precision, we appreciate the opportunity. This is an awesome review for Max and we will be sure to share it with him. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star. Your highly qualified technician always goes out of his way to insure the very best service possible and you know the finished job will be done right and long lasting.
Arleigh Waterman
A Response from: Precision Door Service Team

Hello Mr. Waterman- Thank you for the 5 star rating!! We appreciate you taking the time to share your review and feedback regarding your Precision experience and the service Max provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The customer service was good the technician was even better. Max came out & took a look at the problem and gave me a thorough explanation of my issue. He replaced the springs on my garage door & made a few other adjustments. Now my garage door works like it used to. Thanks Max.
John Johnson
A Response from: Precision Door Service Team

Hello Mr. Johnson, Thank you for the awesome review on Max! We're happy to know your door is back to working properly and safely. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max was a godsend. Truly put my needs first. Whole visit was a pleasure.
Charles Connor
A Response from: Precision Door Service Team

Hello Mr. Cooper- It makes us very pleased to read such a fantastic review and know that you are a happy customer. Thank you for choosing Precision and for the 5-star rating. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What a great experience! My door broke on a Sunday, I sent an email to them that afternoon, and my door was fixed by Monday early afternoon. Can't say enough good things about Max. He was friendly, informative, honest, explained everything thoroughly, arrived at scheduled time and finished ahead of schedule. I worked in customer service prior to retiring and everyone in the chain made this experience easy and stress free. Best customer service I've encountered in years. I totally recommend them!
Donna Maines
A Response from: Precision Door Service Team

Hello Ms. Maines- What an awesome review, thank you so much! You are a treat to work with, and we're so pleased to know you are happy with Precision and the service Max provided. Thank you for the recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service from Kevin and the team. Kept us informed to when tech would be there. Also told us in straightforward way what was need and prevented all options without any pressure.
John C
A Response from: Precision Door Service Team

Thank you so much for the awesome review and the great feedback on Kevin and our team. We appreciate the 5-star rating! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give Precision Garage Doors a 5 Star. I called another company and no one answer and I had to leave a voicemail. When I need something I want to talk to someone right away. I then called Precision Garage Doors and a lady answered the phone and answered all my questions. She scheduled me an appointment for the next morning from 9-11 and the technician called me around 9:00am and said he would be at my house in 10 mins. Now that is SERVICE! I would highly recommend Precision Garage Doors.
Camille Payne
A Response from: Precision Door Service Team

Hello Ms. Payne- We thank you for choosing Precision! We truly appreciate you taking the time to leave this awesome detailed review, the 5-star rating, and the recommendation. Thank You! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because we have had great experience with their service and installation in the past. Patrick was a great technician. He arrived ahead of schedule and provided explanations on all the options. He worked quickly and expertly in fixing the problem. It was a great experience and I would highly recommend Precision to my neighbors and others that I know.
Nick Bemish
A Response from: Precision Door Service Team

Hello Mr. Bemish- Thank you for once again choosing Precision. We are truly grateful for customers like you. We thank you for the 5-star rating and the recommendation, and of course, we're happy to know you are pleased with the experience and the service Patrick provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was simply excellent! He called prior to arrival, respected my home while he was here, treated me like a gentleman. What a great representation of your company, Patrick needs to be rewarded for great service. The garage door works again, and we are very happy. Thank you all!
Noel Murphy
A Response from: Precision Door Service Team

Hi Ms. Murphy- Thank you for the fantastic review and 5-stars! We truly appreciate your kind words. We're happy to know your door is working properly again and that Patrick took great care of you. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with this service. I don't give 5 star ratings easily. If you need a garage door repair, I highly recommend Precision!
Steve Busch
A Response from: Precision Door Service Team

Hi Mr. Busch- Thank you for your thoughtful review and for the 5-star rating. We very much appreciate the opportunity and your recommendation. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, courteous, knowledgeable. The replacement was completed perfectly. The site was left immaculately clean. I would hire your company back any time!
Robert Silverman
A Response from: Precision Door Service Team

Hi Mr. Silverman- Thanks so much for choosing Precision. We're so pleased to know you are happy with your Precision experience and the service Max provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with the service. Max the technician was excellent in explaining the issue, mechanics, and options for the repair of the garage door.
Judy Heward
A Response from: Precision Door Service Team

Hello Ms. Heward- Thank you for choosing Precision and taking the time to share your 5-star review! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am an HVAC contractor so I speak with a great deal of confidence when saying the service I received yesterday was second to none! The technician - Max - was super cool - easy to work with - explained options clearly - and did not try to oversell me! He completed the work I selected from the options he suggested expertly and cleaned up thoroughly upon finishing! I HIGHLY recommend Precision and Max!! In fact, he is at my parents house today!!
Dave Kerrigan
A Response from: Precision Door Service Team

Hello Mr. Kerrigan- We certainly appreciate the opportunity, and we are thrilled to know you are so happy with your Precision experience and the service Max provided. Thank you for sharing this awesome review and recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Max, the service person, arrived promptly at the start of the scheduled window. He checked the problem, broken spring, and other door parts and went over the range of services from the basic which was just the spring replacement to other items that could be considered. He explained the fees and completed the work. Payment was quick with my credit card and I had received an email confirmation of my appointment and my receipt. Max was bright and cheery.
Paul Miller
A Response from: Precision Door Service Team

Hello Mr. Miller - Thank you the wonderful review for Max and Precision. Max is definitely a 5 star employee, and we're very happy to know you are pleased with the service provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so very much Precision! We had nothing short of outstanding service from our first contact with Suzanne to the final installation with Charlie and crew. Everything was measured to perfection and the door is top quality. And thank you for coordinating with our general contractor on our new garage! Diane and Dean
Diane Bohling / Dean Mondell
A Response from: Precision Door Service Team

Hello Ms. Bohling and Mr. Mondell - Thank you for the fantastic review! This certainly made our day! We appreciate the detailed review and knowing that you were pleased with the service from start to finish. You were both a treat to work with and if we could rate our customers, you would both be 5-stars. Thank You! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was quick and efficient. Thank you!
Vickie Everly
A Response from: Precision Door Service Team

Hi Ms. Everly- Thank you for choosing Precision, and taking the time to share your 5-star review. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was a perfect repair. Garage door spring broke late Friday. Called Precision next morning at about 8. Very nice scheduler set up an appointment for between 11 & 3. Patrick arrived about noon, inspected the door, gave options to fix and tune the door. He then replaced both spring and pulleys and was done by about 3. He did a great job and made sure I was satisfied with his repair. Very professional. I would recommend Precision.
Douglas Cook
A Response from: Precision Door Service Team

Hello Mr. Cook - Thank you for the 5-star review and recommendation! It's great to know you are happy with your Precision experience, from start to finish. We will be sure to pass along your kind words to Patrick. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My husband saw your company and liked your website. He saw that all the reviews were good. Also, that you had many locations. We really liked Patrick. He was very knowledgeable, personable, and not pushy. He gave me the upshot for the repair, and additional suggestions to increase the lifespan of my doors. The pricing was very fair.
Frank and julia Pergolizzi
A Response from: Precision Door Service Team

Hello Ms. Pergolizzi- Thank you for leaving us such an awesome review! We're happy to know Patrick took great care of you, and you're so pleased with the service. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm a repeat customer. I left a comment to Patrick a couple years back for the garage door opener. Max is a very professional, friendly, and knowledgable person. He came in around 7:00 AM, and completed the task around 8:00 to 8:15AM. He did a great job. Just like Patrick both of them do quality work. Thanks Precision Garage!
Jovy Fernandez
A Response from: Precision Door Service Team

Hello Mr. Fernandez- We certainly appreciate our loyal customers and we're happy to hear that both Patrick and Max have provided you with great service. Thank you for choosing Precision and for sharing such awesome feedback! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They work fast. What they did in an hour took me two weeks.
Oren Ancar
A Response from: Precision Door Service Team

Hello Mr. Ancar- Thank you for the 5-star rating! Yes indeed, Max knows his stuff. Happy to hear you are pleased with the service. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Garage Doors
Date: 11/25/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service! Patrick, the technician, was polite and professional, explained the problem with the door and what needed to be corrected, and offered easy to understand options for what to repair and what to replace to keep the garage door working smoothly for some time to come. Phenomenal!
William Cornell
A Response from: Precision Door Service Team

Hello Mr. Cornell- We are so grateful for your kind words. Thanks for sharing your review with us and the community. We're thrilled to know you had an awesome Precision experience and Patrick has your garage door working better than ever! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After one of the extension springs snapped, I checked out a some sites and got a couple quotes. After watching the video and getting more informed, I felt very comfortable choosing Precision, and I'm glad I did. From setting up my appointment with Susanne and meeting with Max the Technician, service was amazing. The information and options provided were perfect and I never felt pressured into unnecessary purchases. This is the kind of server I like and look for. A job well done and leaving me feeling good at the end. I'll be sure to use and recommend Precision in the future. Thank you Max!
Greg M.
A Response from: Precision Door Service Team

Hello Mr. Greg- Thank you for choosing Precision and giving us the opportunity. And thank you so much for sharing your detailed review and the 5-star rating! What you described is exactly what we strive to accomplish with our customers. Knowing you are pleased with the service from start to finish, reaffirms what we do. Thank you! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Top notch all of he way! Superb quality work! I highly recommend Precision.
Lisa Wold
A Response from: Precision Door Service Team

Hello Ms. Wold- Thank you so much for choosing Precision. We certainly appreciate the fantastic review, 5-stars, and recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Susan was perfect in her scheduling and then Max in his execution.
Guy Curtis
A Response from: Precision Door Service Team

Hello Mr. Curtis- Thanks so much for taking the time to share a review. We appreciate the 5-star rating, and we're happy to know you are pleased with the service! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was very pleased with technician (Max). Very pleasant and professional. Took care of my garage door issue and explained what he did and made suggestions regarding maintenance. Would definitely recommend this company. Especially Max
Terry & Patty Hall
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision door had a technician come out quickly. Max was great to deal with and he explained the garage door issues in detail. He took the time to find the root of our old garage door problems. The solution was a lot less expensive than what it could have been. I would recommend this company and Max as well.
David bergh & pam cole
A Response from: Precision Door Service Team

Hello Mr. Burgh & Ms. Cole- Thank you for taking the time to leave us this amazing review and the 5-Star rating! We're happy to hear you are pleased with Max and the service provided. Thank you for the recommendation. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was told by the technician Patrick, that he would give me a 90 day warranty on only the parts he installed which were 2-high cycle tempered springs. However, after he called the office, they declined to honor that. It isn't alot to ask, that you should give a warranty on the parts you install. And at the very least, have consistency with the tech & office as to what's been promised to the customer. :(
Jackie Ghorbani
A Response from: Precision Door Service Team

Dear Ms. Ghorbani- We are sorry for the negative experience. What you described in your review does not fit what Precision Garage Door of Northern Virginia stands for and how we do business. Customer satisfaction and customer safety are our priority. Per our conversation, we are glad to know you are pleased with the service provided. As you mentioned, your car was trapped and you reached out to other companies that were not able to provide service for several days. We were able to service your garage door and broken spring within an hour of your phone call. We apologize for the misunderstanding and misinformation regarding the warranty. Per the technician’s inspection report, there were many issues with your garage door and mechanical lift system. He provided 3 options and you selected option 1, which was what we call a “band aide” repair. Precision has specific warranty guidelines, and the minimal repair does not include a warranty. Option 2 has a 90 day warranty and option 3, which addresses and fixes all issues, has a one year warranty on parts and labor. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
Next Page