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Read what people are saying
about Precision Garage Door

Precision Garage Door of Northern VA & Fredericksburg
has received 1646 reviews, averaging 4.95 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max was fantastic. Arriving on a very windy and cold day, he was determined to finish the job by working late. He did a great job, eased my concerns about potential problems, and gave good solutions for other problems. And it was all done at a reasonable price.
Robert Leggett
A Response from: Precision Door Service Team

Mr. Leggett - Thank you for taking the time to share your Precision experience and the positive feedback on Max. We are delighted to hear that you are pleased with the work performed and service provided. Thank you! -PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and informative, second time using precision!! Will continue to use this company!!
Gregory Newton
A Response from: Precision Door Service Team

Hello Mr. Newton - Thank you for taking the time write a review. We're happy to hear you were pleased with the Kevin's work and service. Thank you! -PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

If I could give a lower rating I would. Patrick the technician took advantage of the fact that we were not home but my 76 year old mother was there. He talked her into overhauling the whole garage door instead of just the simple fix it should have been. He charged her $884.00 without ever consulting me, the home owner. I will never use their company ever again.
Tracey & jeff Scheidemantle
A Response from: Precision Door Service Team

Hello Ms. Scheidemantle – As I said in our email correspondence, we are so sorry to hear your frustration and disappointment. I have reviewed the information (estimates and invoice) and spoke with the technician, Patrick, as well as the owner. There were 3 estimates provided for 3 different options that were recommended based on the 25 point safety inspection of your garage door and operator. The options range from the most minimal repair, to a solution that will leave your garage door in tip top shape and you won’t need additional work and repairs done in the near future. We were assured by the adult in the home that she was making the decision on the repair work and wanted it fixed right so there would be no worries. (per the invoice provided with the options and signature of authorization for the work). We want our customers to be happy and pleased with the service and repair work, so your email and review are completely contrary to what we strive for. We would gladly provide a more detailed overview or conversation of the inspection report and options that were provided. Sincerely, Suzanne, Managing Director, 540-645-5004

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Totally professional experience Technician arrived on time and was courteous, knowledgeable and informative Would recommend Precision to anyone
Norman H
A Response from: Precision Door Service Team

Thank you so much for the review and recommendation! We appreciate the positive feedback on Patrick. -PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick and Max came out for my service call. Patrick was training Max. Max did the work with Patrick’s guidance while Patrick answered questions. They did exceptional work, answered any and all questions, while providing humor and honest opinions on future services. I would definitely recommend than to anyone having issues or that just need maintenance.
Michael Richards
A Response from: Precision Door Service Team

Hello Mr. Richards - Thank you for the awesome feedback on Patrick and Max. We are delighted to hear you are pleased with the work and service provided. Thank you! -PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work and professionalism is always great. Patrick is very helpful. I was disappointed that management charged me the full service fee when the team was around the corner and it took less than 2 mins to straighten a crimped wire. For the money I spent 13 mos ago I expected some consideration
Travis Patterson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. On time. Finished early. Garage door is better than new.
David Allen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks for the quick response. Great price and Kevin and Matt were done in a flash. Friendly and Professional. Highly recommend!!!!!
Larry Ridings
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've used your service before.
Robert Jackson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

staff were very professional and personable-nice experience overall
Cyd Kasenetz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and courteous customer service. They did everything possible to accommodate my request. I am very satisfied with the outcome.
Lystra Smith
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was great Quickly assessed the condition of both my garage doors and recommended improvements for safe operation and lowest cost
Frank from Alexandria Va
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair visit was timely and the work fully explained and well done. Technician explained what needed to be done and what could be skipped. 5 stars.
Lee Royce
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Internet search and there was a Prince William County number. I was surprised that even though there are these numbers that the office and techs still come from Fredericksburg. That is along haul out to other Northern VA areas especially early on weekdays. You should consider adding a location closer to the McLean / Fairfax area is my guess. Everything was great however. No issues. Jon did a great job, he communicated his arrival time in advance, and he did a full inspection of the door even though I was just replacing the key pad.
George Violett
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt arrived on time. Very professional and competent. Conducted preventative maintenance and safety check of garage door installation. As a result door operates smoothly and quietly. Much improved. Matt...FIVE STARS *****easily, no question.
GCF
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jon was a very polite and caring tech. I think he did a great job, and explained all necessary repairs, as well as those that would prolong the life of the garage door system as a whole. He brought everything up to spec, and the door operates smooth and quiet now. Thank you very much. We know where to go if we ever have future garage door needs.
John Howard
A Response from: Precision Door Service Team

Thank you for taking the time to leave us a review on your technician and the services you received. We truly appreciate the opportunity you gave us to take care of your garage door needs. If there is ever a time you have any questions or concerns please don't hesitate to give us a call! -Savanna S. PDS Office Manager

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. Service was routine maintenance & repair of wiring/controls. Service was transparent, friendly & expeditious. Some things I thought needed replacement were quickly repaired. Estimates were given on damage that should (one day) be addressed, but there was not 'hard sell' at all. There is a veteran discount, which I appreciate. I put Precision in my rolodex.
Bob Johnson
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars, Matthew was very helpful in explaining the failure of our opener and convinced me that DIY was not the way to go. Iwould recommend Precision to anyone who asked.
Jeff Tinter
A Response from: Precision Door Service Team

Good afternoon Mr. Tinter, Thank you for taking the time to leave us a review on the services you received from your technician, Matthew. We truly appreciate the opportunity you gave us to help with your garage door needs. If there's ever a time you need us or have any questions, please don't hesitate to call. We will always be here to help! Warm Regards, Savanna-PDS Office Manager

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matthew was my technician and the work was performed on 5/27/19. He arrived timely and was very knowledgeable about garage doors in general and the specific issue (replacement of the spring) he came to repair. He offered options related to the repair and walked me through how the mechanisms should work. Most important to me is that he was patient and answered all of my questions. I would highly recommend this company for garage repair needs.
Mary Williams
A Response from: Precision Door Service Team

Good afternoon, Thank you for taking the time to leave us and your technician, Matthew, a review on the services provided. We also want to thank you for giving us the opportunity to take care of your garage door needs. If you ever have any questions please don't hesitate to call us, we're always here to help! Warm Regards, Savanna-PDS Office Manager

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin is a true professional; he evaluated the problem and performed the necessary maintenance to ensure that the door works properly. In addition, he's always pleasant and remembers the members of my family. I'll make a note on my calendar to have him return at this time in 2020.
Woodward Waesche
A Response from: Precision Door Service Team

Thank you so much for taking the time to leave a review on your technician, Kevin, and the services he provided. We truly appreciate the opportunities you've given us to take care of all your garage door needs and we look forward to the next time you have us out! Warm Regards, Savanna-PDS Office Manager

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were more than impressed with our service tech Kevin. He was very professional and he performed everything promised quickly. We never imagined how quiet our door could be.
Gerald C.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service everytime. When they installed the door they did great and when I had an issue they reviewed the situation quickly and got it fixed in minutes.
Herman Petersen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work! Definitely five stars
David Mielke
A Response from: Precision Door Service Team

Good afternoon Mr. Mielke, Thank you so much for taking the time to review the services you received, we truly appreciate the opportunity you gave us to help with your garage door needs! We are gladly here to help if there are ever any questions or concerns. Warm Regards, Savanna-PDS Office Manager

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision came highly recommended on my Google search, and I can understand why. I'm very impressed with your company! My garage door was fixed on Sunday the day after I called. The tech, Matt, was knowledgeable and patient as he explained the door's problems and answered all my questions. I will highly recommend your company to my friends and neighbors. :-)
Debbie Naquin
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five Stars! My garage door spring broke and Kevin came out and fixed it quickly and correctly. Very efficient business processes. Highly recommended.
John N.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Installer Kevin performed an excellent installation of our Garage Door Replacement and adjustment of the mechanical system. He was very informative and smoothly accomplished the installation.
Joan Katz
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for the phone call notice & prompt arrival on the appointment which I Really appreciate. Kevin was kind and took time to explain what was needed and necessary to get my garage door situation repaired. He also recommended suggestions which I will pursue in time with your company. Thank you!
Yvonne Stoltzfus
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech was on time and told us what the issue was and gave us 2 options, the 1st option was the least expensive but would not resolve the problem but would get the garage door working, the second was was quite a bit more but would take care of the entire issue. In the end we went with the more expensive option since we didn't want any other issues in the near future. The work was done in a very timely manor and everything was explained to us before and after the job was complete, the only issue that I have is that I did not do my research and cost comparison so the price of the repair seemed quite high but we needed it to be done and the job was quickly and done well. 3 Stars for the cost of the repair 5+ stars for the tech and the quality of his work. I would recommend the service after you do the research for the repairs to be done.
Bennett
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent & insightful information and customer service. Scheduled return to complete springs repair. They keep my garage door and equipment in tip top shape.
Dominic Ducanes
A Response from: Precision Door Service Team

Good afternoon Mr. Ducanes, We wanted to thank you for taking the time to leave us a review on the services you've received. We appreciate the opportunities you have given us to take care of all your garage doors needs. If there's ever a time you need us we'll gladly be here to help! Warm Regards, Savanna-PDS Office Manager

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician was on time, knowledgeable, and professional. He found the problem quickly and solved it. Hey then serviced the door. It is very quit now. I would recommend Precision to anyone with door issues. 5 star rating.
Ron Gheen
A Response from: Precision Door Service Team

Good afternoon Mr. Gheen, Thank you for taking the time to leave a review for the services you received and for the recommendation. We truly appreciate it. If there are ever any questions or concerns we'll gladly be here to help! Warm Regards, Savanna-PDS Office Manager

Service Provided:
Garage Door Opener Repair
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