Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 2137 reviews, averaging 4.94 Stars:
Sterling, VA
Falls Church, VA
Prior to the purchase of our new house, the home inspector told us that there was a repair needed in the garage. Not wanting any recurring problems, we contacted Precision Door. Kyler, the technician, pointed out why the visual cues detected by the inspector did not indicate a need for repair. He clearly explained what was happening with the garage and saved us an unneeded expense. When the old garage door eventually does "die," we will contact Precision Door and Kyler. When there was confusion about the fee for the consultation, the customer support and billing department at Precision Door was quick to reply and to set things right. It is refreshing to find vendors you can trust.
- Carmen Hall
Lorton, VA
I am extremely well satisfied with Garage Door Precision Service. From the time I contacted the Service Representative on Saturday until Sunday when I received an estimate for the repairs. All work completed was top block. The service representative was professional and answered all my questions. He also cleaned the area and took any trash with him. Garage Door Precision Service definitetly met my standards. I am an extremely satisfied customer! Thank you very much!
- Steve Karstensen
Product:
Fast response even though it was on a Saturday. Professional technician.....really knew his craft. Reasonable price. This was the second time I have used Precision (for the other door in my garage) that also needed spring replacement. If I had a third door and it needed spring replacement, Precision would be the first call I would make.
- William Dobson
Purcellville, VA
Brandon was very professional and did a great job. He is an excellent representative of your company! I appreciate the quick service. It's always hard to find companies who service Loudoun County that provide good service. I'll definitely recommend you to my neighbors.
- Lee Smith
Product:
Clifton, VA
My garage door spring snapped late in the day. After searching, Precision Garage hours listed it was still open (until 8pm). I called and spoke to a person to schedule a repair, which they were able to schedule for the next day. Brandon and Bobby (awesome service techs!) called when they were on their way, arrived during the scheduled repair window, assessed my repair, and walked me through the estimate - no hard sale to replace my door system or upsell any parts. Brandon and Bobby made the repairs, tested the door numerous times, cleaned up, walked me through the repairs and had me try the door. Excellent service, I would use them again and recommend Precision Garage Door to others!
- Melanie Kassar
Product:
I called Precision and I had a very quick response. Justin the tech was very knowledgeable and personable. He took time to explain to me things that I did not even know about the garage door opener and after discussing my issues with the door sensors he proceeded to take care of what may have been the issue with them. Very impressed with this company and the employees who in actuality make the company. This is my second time using this company and I have been very pleased both times
- Luz Prada
Alexandria, VA
Spectacular service. My garage door stoped working on a Saturday. I used their online appointment request, which only took a few minutes and the technician showed up the next day promptly at 9am on Sunday! The technician knew exactly what he was doing. He diagnosed the situation in 15 minutes, explained to me the problems, options and costs in another 10 minutes and completed the work then and there in just a couple of hours. He had all the materials with him and the repairs were extensive (springs, rollers, cables, etc.,), but necessary as all the hardware was very old, broken and rusted. You don’t get service like this around here (Alexandria) very often. If you have garage door issues you won’t go wrong with Precision. A perfect name for the company!
- Matthew Rogers
Product:
Burke, VA
Kyler and Bobby were very friendly, courteous and professional. They explained the problem and the options to fix the door. I would recommend them and Precision Garage. I appreciated the quick response time from when the call was made and the time they arrived. Frank Miller
- Frank Miller
Fredericksburg, VA
I called Precision early in the morning and they were able to come out a couple hours later. Justin the tech was amazing....took time to explain to me what needed to be done and did the job, Very impressed with this company. Thank you, Mrs. Walters
- Judy Walters
Jon was very professional and quickly solved our problem with the garage door keypad.
- Richard Bundy
Manassas, VA
Our garage door motor unexpectedly went out and Precision was able to come by within hours to replace it. Jon S. was our technician and he was absolutely wonderful! Very knowledgeable and professional. He explained the different options available to us and it was nice that he had every option available in the truck so there was no need for ordering parts, etc. We would highly recommend Precision and Jon S.!
- Becky Spencer
Product:
Fairfax Station, VA
My door broke earlier today but we didn’t realize it until after lunch. I called and the technician arrived in under two hours, performed the work, and had everything back working in less than an hour on site. Everyone at Precision was helpful and professional. Thanks
- JP Pritchard
The guys were on time, examined everything, provided options and estimates. Completed the job quickly, explained all actions taken and answered all questions I asked. I am very pleased that I chose Pecision. Would recommend this company for installations and repairs.
- David Huner
Fairfax, VA
Quick response. Courteous technician
- Paul Gross
Product:
Fredericksburg, VA
The problem of my garage door was found and resolved very quickly. The technician was John and did an excellent job and recommended to replaced the parts that was causing the problem and my garage door is now working well.
- Paulino Sambat
Product:
Manassas, VA
Precision Garage Door performance was outstanding. The technician was professional, courteous, and knowledgeable. I have already referred Precision to my neighbors and friends for their garage door needs.
- Jeff Sterling
Product:
Woodbridge, VA
I highly recommend Precision Garage Door. I had my door lifter replaced, reprogrammed, and also my car remote and outdoor keypad. David, the technician, did an excellent job and explained everything about the new system. Davie replaced my garage door last March. David is excellent, friendly, and professional.
- Karen Buczek
Product:
Manassas, VA
The technician, David, was very professional in every aspect of the job. He did a thorough inspection of both garage doors. He explained what he saw and made sensible recommendations. David is a great representative for his company.
- Francis Higgins
Product:
Fredericksburg, VA
Jon from Precision Garage Door was fantastic! He was on time and very courteous as he listened while I explained the issue I was having with my garage door. He knew right away what the problem was. After a tune up and minor adjustment of the sensors, the door is working perfectly! Jon was great and I won’t hesitate to call Precision Garage Door for any issues I have in the future.
- Sheila Talley
Centreville, VA
Jon was great. Explained what went wrong and how he was going to fix it. Was done in a couple of hours. Very satisfied.
- Patrick Favors
Product:
Stafford, VA
Your team responded promptly to inspect our broken garage door. The technician provided us with information to consider, allowing us to make informed decision on the repairs. We are grateful for the work your team provided.
- Roger Mucuuthi
Alexandria, VA
Highly impressed with Jon. Very knowledgeable, friendly and Professional. So glad he fixed my very noisy garage door quickly and efficiently. Precision is now my go to company and Jon. Thank you. Sincerely, Jeff
- Jeff Sandefur
Manassas, VA
Technician was on time, he quickly diagnosed the problem and was able to fix our garage door in about an hour. Very happy with the service we received. Would highly recommend Precision Garage Door.
- Anthony Shulsky
Fredericksburg, VA
Very professional and excellent service!
- Denise Miller
Montclair, VA
Excellent! I was able to schedule an appointment timely-- next day! Your call representative was very professional and understanding and looked at available times to schedule my appointment as soon as possible for which I was/am grateful! Kyler showed up on time, as I was told, assessed my problem, offered solutions and fixed my issue. He also explained the parts and needed repairs. Kyler was exceptional: Very professional and is an asset to Precision Garage Door Service! I highly recommend your company to everyone in need of your services and will definitely call you again when I need to! Consider me not only a satisfied customer but a very happy and grateful one too! THANK YOU!
- Sharon
Woodbridge, VA
Outstanding technician Mr.Tyler, he is very educated, knowledgeable of his craft repairing our door. Your company has a nice staff over the telephone while coordinating my appointment and made sure I understand due to my hearing impairment. I was surprised by tool technician Kyler used while adjusting the windings on the pressure spring. Never seen one, and that is safety. Thank you!!!
- Carlos Ramirez
Annandale, VA
My next door neighbor raved about Precision a week before I needed their assistance. We called them on a Sunday afternoon and Cameron Ware was at our front door the next morning around 8:30. He was courteous, professional and knowledgeable. I recommended Precision to my sister and told her to request Cameron.
- Julie Brill
Product:
Aldie, VA
Hunter provided outstanding customer services and clearly articulated the various options. He took his time to explain the benefits and potential risk of each repair option. He went above and beyond, spending several hours to make finite adjustments to the door after the repair. Garage door is operating better than ever! Very pleased with the results of his work and highly recommend Hunter to anyone!
- David O
Product:
Called mid morning and a service call was possible for that afternoon. The technician, David, took the time to explain to me the solution to the problem and then made the repair quickly. He also provided some general advice and suggestions for maintenance of the garage doors. Definitely would use again
- Richard Thorogood
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Hunter and David G were professional and skilled. I love the results of the repairs!
- Elizabeth Myers