Matthew M
Average: 5.00 stars
Matthew M's Bio:
My name is Matt. Born and Raised in northern Virginia have been in the garage door Industry for 9+ years and construction and home building for 7+ years in my free time I enjoy farming , building and spending time with my two children.
McLean, VA
Leesburg, VA
The spring broke on a Saturday morning (of course!) and the closest service provider was closed until Monday. I found Precision's website and they looked almost too good to be true. Full services available on the weekend at no extra charge, great reviews but I called to check for myself. The lady I spoke with (Linda?) was great, answered all my questions and got a tech scheduled for Sunday morning. They sent an email confirming the appointment and then a text when Matt was on the way. The text had his picture and and nice bio with professional and personal info which really helped to set a positive tone. Matt was outstanding in every respect. He arrived on time in a branded truck (not some white unmarked van), introduced himself and we went over the problem. He then accomplished an inspection to determine the work scope and provided a detailed breakdown and the charges. In addition to the spring replacement, I had preventive maintenance done on both doors. Matt was quick and thorough and now both doors work better and are smoother and quiter. I highly recommend Precision Garage Doors for all our service needs.
- Russ Krichbaum
Falls Church, VA
I chose Precision Garage Door after an internet search and their having the earliest availability. Matt was my technician and he was outstanding. I received a call when he was on his way, within the agreed upon time frame. Upon arrival Matt was curteous and helpful. He performed an inspection of my door and free of charge performed some basic maintenance tasks that were above what one would have expected. He gave me a quote to solve my problem, broken tension springs, and was fast to get to work. Overall I would certainly recommend him to any neighbors and friends who find themselves with and unexpected garage door repair need.
- Adam Corry
Woodbridge, VA
The Precision Garage Door technician Matt was excellent! He called to let me know he was on his way. He was professional, prompt, and very knowledgeable. Matt went over everything that needed repairing and/or replacing, provided prices and discussed what was best for my current budget. Matt answered my questions and explained everything so I had a full understanding. He was able to offer and provide preventative repairs within my price range, completed the work in a reasonable amount of time. Not only would I recommend Precision Garage Door to others, I’m calling them for future work and if he’s available I’m hoping they send Matt.
- Danielle Woodhouse
Fairfax, VA
Matt was a terrific help repairing broken springs, bearings, rollers, and more. Felt like he went above and beyond inspecting the entire assembly vs just fixing a symptom, and gave me repair options in priority order (urgent vs preventative) to consider against my budget. Then spent time with me reviewing operating procedures until I got it right (I didn't on the first time). Thought I was just getting a spring repaired -- turned out to be so much more thorough and will save me time and money later. Thanks, Matt!
- Dan
Herndon, VA
Sunday afternoon and my garage door remote was no longer working. I called Precision Garage door with low hopes of having anyone come out and with every expectation of paying a premium for Sunday service. Well, I was wrong on both counts - the service was excellent and Matt - who was awesome and extremely professional - showed up quickly and didn't charge me at all! He pointed out that painters we had earlier in the week accidentally "locked" the garage door. He was only here for 10 minutes or so, but he left a strong positive impression - would definitely call Precision Garage door again!
- Barry Harte
Vienna, VA
Appointment was easy to make. The technician arrived during the provided window. They texted a photo ahead of time, a great security feature. Matt took the time to walk me through exactly what was wrong, and all available options to remediate with no pressure to upsale. Once I gave the okay, he completed the work immediately as his van was fully stocked. My door was like new! Great experience, I highly recommend.
- Brian
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As always, great service from Precision Door. Matt was our technician and showed up promptly, did maintenance and assessed any repairs needed. He went above and beyond to ensure the safety and ease of operation for our garage door. Very happy with the service! Thanks, Matt
- Ellen Hishta
Centreville, VA
Thank you for your expert service technician, Matt. He was very professional, knowledgeable, courteous and informative. It was an excellent experience to talk with him and he performed all the necessary repairs to get our garage door openers working correctly again.
- James Doan
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Today, Matt came over to do a maintenance check and look at my garage unit that was hit by the power surge. He ran his maintenance check to ensure the door integrity is in fine working order and check the inside of the garage opener to ensure it worked as it should. He set the settings and make sure all components work! At the end in his post detail findings there are no major problems, and also made recommendation what I need to do to make sure my garage unit can last long whenever I need it service again. Once again, Precision Door is my go to group for all my garage work! Will do business again.
- Jovy
Ashburn, VA
Problem was solved. I saw your ad and I read your reviews. The technician was professional and helpful.
- Darlene Harris
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Solved our garage door open/close problem. Excellent service and communication.
- Jeff Beddow
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This team has been terrific to work with. They are timely, thorough and professional. I appreciate the work they have done at my place and will continue to utilize their services lo g into the future.
- Kathleen Smith
Gainesville, VA
Great and friendly service! Fully explained the issues and was resolved within an hour.
- R. Cantu
Gainesville, VA
I called Precision yesterday just to inquire about the issues I was experiencing with my garage door. To my surprise, the representative was able to schedule an appointment for today. Matt arrived as scheduled and assessed the issues. He provided a fair quote and told me he could do the repairs right there on the spot. Barely one hour later, he replaced and repaired the springs and fixed all the other issues with no hassle to me, no missed work, and a garage door that’s as quiet as the first day it was installed. I am THOROUGHLY pleased and would recommend Precision to anyone! Thank you so much for a professional and pleasant experience.
- Stephanie G
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Precision Garage Door did everything the right way!! Scheduling online was easy even for next day service. Matt the technician called ahead to let me know he was on his way and he was on time too. He diagnosed the problem with my garage door and made some adjustments that solved the problem but he only charged me $60 for a service call.
- Raymond Berube
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Matthew M serviced our garage on 6/21, and we couldn’t have been happier with the experience. He called when on his way, was on time within the appointment window, and within 15 minutes had identified the problem and quoted multiple options for our consideration. He also took the time to clearly show me and explain what was going on in a digestible way. The repairs were completed within about an hour of that and everything looked great. He also kept the work area very clean! Thank you!
- Tyler Victor
Stafford, VA
Matt was OUTSTANDING!! He spent the first 10-15 minutes throughly examining the rollers, tracks, springs, bearings and garage door opener. He then provided me a detailed explanation of his findings and recommendations. He patiently listened to all of my questions and gave clear and concise answers to each question. Once Matt completed the agreed to maintenance/repairs, he brought in a small portable blower and cleaned the entire garage floor. I have complete confidence that all maintenance/repairs were necessary and that they were performed by a true professional. I know that when it comes time for preventative maintenance or repairs to my garage door systems, I will be calling Precision and request Matt as the Technician!!
- Bradly Ogg
Manassas, VA
The technician arrived on time and was very courteous and professional. He reviewed all aspects of our garage door for functionality and safety and provided several recommendations. Work was conducted in a timely manner and advised of the cost of all items which could be repaired/replaced.
- Todd Coyne
Herndon, VA
The gentleman that came to the house was awesome. Very professional and very informative and if I ever needed you guys again absolutely would call you!
- Gina Gallagher
Arlington, VA
Our garage door stopped working on a Sunday afternoon. We called Precision at 4 PM. They asked if we could await until Monday morning for a technician to come out. We said that would be fine and were told that the technician would arrive by around 8 AM. Matt called a bit before 8 to tell us that he was about 15 minutes away, so that we would be ready. He arrived on time and was most pleasant and professional. He immediately diagnosed the problem and repaired it. Then he conducted a 25-point diagnosis and recommended other repairs to prevent future problems. We agreed to this and he completed these in less than an hour.
- Ralph Nurnberger
Vienna, VA
Matt, our tech, was professional, fast and did a great job at a reasonable price. I highly recommend Precision as well as Matt.
- Carlos Viera
Fairfax, VA
The staff established a speedy service call to correct our concern. They were very professional and very thorough in their work. They provided great service at a reasonable cost.
- Ron Qualley
Matthew Meier with Garage Door of Fredericksburg was courteous, explained everything in detail and it was obvious to me that he took pride in his work. I would highly recommend your company. We need more kind, courteous people in our world like Matthew. Thank you, Matthew.
- Jeanette Bolton