Read what people are saying
about Precision Garage Door in:
Herndon, VA
Precision Garage Door of Northern VA & Fredericksburghas received 57 reviews, averaging 4.88 Stars:
Herndon, VA
Herndon, VA
The support structure had to be rebolted to the wall. Stone was professional and did an excellent job. I learned a lot about garage doors and maintenance. I will definitely recommend him to my neighbors. He’s thebest.
- ruth Douglas
Hello Ms. Douglas- Thank you for sharing your 5-star review and for being a long time Precision customer. We appreciate your loyalty, your business over the years, and your recommendation. Of course, we are happy to hear you are pleased with the service provided by Stone. Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA
Herndon, VA
Do not have parts
- Praveen Shyamala
Mr. Shyamala, We’re sorry to hear your disappointment with your appointment and the Precision experience. This is contrary to what we seek to do each and every day. Please know, we did have the parts on the truck to fix your garage door. As the technician explained, you have a Wayne Dalton door with the torquemaster system. The torquemaster has particular components that cannot be repaired. It must be replaced. We offered to take an obsolete system and convert it to a system that has been around since the beginning of the overhead garage door and can be worked on by any garage door company. Also with a torsion mechanical lift system, when something breaks, a part can replaced for the repair, rather having to replace the entire system. It’s simply a better solution. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Herndon, VA
After 10 years, I've always been pleased with the service. Kevin is the best. I can trust what he recommends.
- Don Castle
Hello Mr. Castle- We certainly appreciate your loyalty and allowing Precision the opportunity to provide your garage door service over the years. So happy to know your pleased! We will definitely share this with Kevin. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Herndon, VA
Service was good and fast. Thanks.
- Min Choi
Herndon, VA
I called for an appointment late in the afternoon and was able to schedule a visit for the next day to diagnose and repair a problem I had with the door. At first we could not reproduce the random problem with the door but just after the technician left I was able to reproduce the random problem and a quick call to the technician brought him back in a few minutes to correct the problem once we had been able to confirm the diagnosis. Kevin was courteous and knowledgeable and had the needed parts to make an immediate repair to the garage door opener .
- Ron S. Herndon, VA
Herndon, VA
I called in hopes of getting a technician and one showed up 2 hrs after my call. Austin was very friendly and professional. He explained different options that I could pursue as well as maintenance and some common issues to look out for. Extremely pleased with the service and would recommend Precision Door Service to anyone needed garage repair.
- Ben Ackerman
Product:
Herndon, VA
Yes Patrick was terrific. He first chalked us to let us know he was 30 minutes away very nice. When he arrived he treated us with respect, courtesy, professional care, and was someone we trusted to work on our home. He is a great Stewart for your company.
- Shelley Ottinger
Herndon, VA
Your company is the best, I would recommend you to everyone. Kevin was absolutely wonderful. Star rating 5.
- Pat Rollo
Herndon, VA
Prompt and complete service. Received guidance about my malfunctioning openers. Also was looking to possibly replacing doors and changing to steel/pvc doors. Seems expensive but the service appears to be comprehensive and guaranteed. A pleasant experience
- Mark Krueger
Herndon, VA
Thanks
- Cynthia Glakas
Product:
Herndon, VA
Great service at a fair price can be hard to find these days, but Precision Delivers. My garage door spring failed around 8am this morning, and the door was repaired, adjusted, and running better than ever by noon. From booking the appointment to explaining my options, to completing the work it was a great experience.
- Matt Marshall
Product:
Herndon, VA
Showed up on time (even on the early side of the timeframe I was given), very professional, and fixed the problem quickly.
- Mary E.
Herndon, VA
The service representatives were professional, polite, on time and performed in an exemplary manner. I would recommend this service.
- John Francis
Herndon, VA
Matt did a stellar job and was meticulous, explaining what he was doing (and why); very impressive. If you're worried about hiring someone to care for your garage door, worry no more. Our spring had snapped but all the other components were builder's grade and the installers cut some corners, which didn't save us a dime. Our door is now significantly upgraded and whisper quiet. Bravo for coming out on such short notice, too!
- Gene B.
Product:
Herndon, VA
I've had Precision come out twice to fix the garage door or the openers. Both times the receptionist who booked me was very polite and professional. Kevin was the technician who came out. Prior to coming, he called and confirmed his name and time of arrival. (Said 30 minutes....was here in 29!). Great company.....great service......great people. Highly recommend. And they don't rip you off either! Thanks Kevin!
- Bob Teale
Herndon, VA
very satisfied with work done by Kevin. Very knowledgeable, kept us up to date on what was going on, explained procedures and what he had to do. The garage door works well now. very polite, and was very professional. I would recommend your company to my friends. My rating is 5 the best.
- Joyce Fitzgerald
Product:
Herndon, VA
I got both garage doors replaced. The technician was fantastic and exceptionally well organized. His advice was honest and fair. As a result of the fine work he did, my next door neighbor asked him to replace their doors. I chose Precision not because it was the cheapest or the most expensive. I chose it because you are the best, and I know you stand behind your work if there are any issues. As you know, your prices are competitive, but your service is not. It's simply the best.
- Brian Roherty
Product:
Herndon, VA
Door was noisy and jerky and would not close withour multiple attempts. Technician (Matt) installed new bottom seal, door rollers, and belt drive opener. Now door is so smooth and quiet, sometimes I open and close it for no reason other than just to listen to it. I don't know how the price compares to others but the service was excellent. You get what you pay for.
- Steve K
Product:
Herndon, VA
Tech was very courteous, worked quickly and solved the problem with my door.
- Gary Lindsay
Herndon, VA
Timely response and excellent service at a reasonable price!
- Douglas Rice
Herndon, VA
We were completely pleased with the work done by your company. Kevin was able to assess the problems and explain what he needed to do to fix the door. He ordered the parts, and fixed it, better than when it was first installed. I would recommend your company to anyone who needs a new door or a repair. Thank you,
- Maryanne Nissen
Herndon, VA
Great Service! Many thanks to Precision and especially to Tech â??Jim Râ?? for bringing my garage door back to life. The Tech arrived within 2 hours of my call. He listened to all my concerns, provided professional solutions and recommendations and rendered excellent repair services. Iâ??m a first time customer and I would highly recommend Precision to family and friends.
- Regina Graeve
Herndon, VA
Kevin did a good job. I was happy with the quick response and how quickly the work was done.
- Ron Frost
Herndon, VA
- Earl Harris
Herndon, VA
- Marcia Brown
Herndon, VA
We really appreciated the communication via phone and email. It definitely kept us in the loop and put us at ease.
- Michael Wolf
Herndon, VA
Jason was our technician. He was very friendly and helped us understand where the problem was and what needs to be done. He gave us couple of options and helped us decide. I really liked his service and would recommend it to our friends and neighbors.
- Malini Chandar
Product:
Herndon, VA
Super fast and professional service. My wife couldnâ??t get out of the garage (and on to work!) that morning and was happy to have Jim show up within 30 mins of making the call. He explained we needed to replace the spring and other suggestions. After giving us the sticker shock ;-) he proceeded to quickly get on with the repairs and was done in approximately an hour as promised. I also appreciate the advance confirmation email with Jimâ??s pictureâ??so my wife knew what heâ??d look like. All in all great service! Thanks
- Larry Allensworth
Product:
Herndon, VA
Kevin was prompt and courteous and did a great job inspecting our door and explaining how it broke, as well as what construction issues might cause it to break again. He fixed it quickly, even though a huge storm blew in and drenched him as he was working. The repair cost a reasonable $85 plus parts. We will not hesitate to use Precision for our garage door needs in the future.
- Edmund Cook
Product:
The technician was great. He did a great job and I appreciate it. Thank you so much.
- Eric Crawley