Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 1985 reviews, averaging 4.94 Stars:
Alexandria, VA
Product:
Manassas, VA
5 stars. Great service. He was polite and experienced. He also provided suggestions for maintenance. I will use your services again.
- Shelly Lubin
Falls Church, VA
Precision was chosen because of 24/7 service and I would rate it 5 stars. The technician arrived on time and was knowledgeable and courteous. We had a safety inspection and general check done and purchased two new remotes for double garage doors to replace ones that were cracked and broken.
- Victoria Pittaluga
Product:
Leesburg, VA
Just thought the remote ($70) each was too costly but everything was great.
- Noy Sihavong
Vienna, VA
I'm very pleased with the work provided. Matt went over every detail of the broken spring repair and made recommendations to improve the overall life of the system. Matt is very knowledgeable and performed the work in a timely fashion. I will highly recommend your services.
- Mike Murphy
Alexandria, VA
One word describes the experience: outstanding. Our door fractured a hinge and they were out within 6 hours with a competent and knowledgeable technician who explained what was wrong and offered reasonable options to resolve the issue. I was particularly taken by the fact that we had a rep from another company out only 10 months earlier who missed the issues which were identified. Bottom line: worth the money and then some.
- Paul Cook
Fredericksburg, VA
Very good experience. I will highly recommend Precision to anybody that needs work done on their garage door. Joe is a great service tech. He removed the broken spring and cables & replaced them within in hour.
- Sarah Rico
Ashburn, VA
I was able to get a same day appointment. Matt explained everything he was going to do to fix the garage door, and not only gave me recommendations but was thorough in explaining the recommendations. Matt was personable and professional and did a fantastic job getting my garage door spring fixed. Will definitely recommend you to others. Thank you!
- Michelle Ventura
Product:
Woodbridge, VA
The technician was ver professional and courteous. He was very helpful and explained everything so we could understand what was wrong with our door. He even gave us advice on how to maintain our door. He programmed our car to open the door and gave us a senior discount! I would definitely use Precision again and recommend you to my friends and neighbors!
- James Petrus
Product:
Bristow, VA
Technician diagnosed the problem, explained the options, and made the appropriate repair in a very professional manner.
- Bob Wargo
Stafford, VA
From the first call for help to the final billing, everything went smoothly. Precision responded rapidly and would have had our new door in within two days if we had been available. They have an extensive selection. There was no pressure to purchase more than we needed, and we feel we received a quality door at a competitive price, The installation was done professionally and with attention to detail. Sean M was courteous, well-informed and highly qualified. He is the kind of young man you want doing work on your house. We highly recommend using this team.
- Dean Meyer
Product:
Herndon, VA
Tech was very courteous, worked quickly and solved the problem with my door.
- Gary Lindsay
Haymarket, VA
Job well done! Joe was on time, well prepared and ready to work. He explained all my options and he explained to me the new features of the garage door opener he installed. Joe also showed me how to maintain the new door opener and the garage door. Will use Joe and Precision in the future.
- Carl Grant
Product:
Woodbridge, VA
I had a broken garage door that I couldn't get to go up or down. I called Precision and they dispatched a technician-"Joe" right away. He was at my home within 90 minutes. I decided to replace my original 25+ year old original door with a new aluminum insulated garage door. Joe did not pressure me in any way to purchase the door vs. repair the old one. He said he could replace it that day, but I suggested a more convenient day a couple days later. He was able to lower the old door so that our garage would be secure until the replacement was done. The new door was installed two days later. Joe was professional, knowledgable and conscientious about his work. We are Very pleased with the new door and updated look. I will recommend Precision in the future. Joe did a great job cleaning up as well! Thank you!
- Amy Tate
Product:
Woodbridge, VA
I had a broken garage door that I couldn't get to go up or down. I called Precision and they dispatched a technician-"Joe" right away. He was at my home within 90 minutes. I decided to replace my original 25+ year old original door with a new aluminum insulated garage door. Joe did not pressure me in any way to purchase the door vs. repair the old one. He said he could replace it that day, but I suggested a more convenient day a couple days later. He was able to lower the old door so that our garage would be secure until the replacement was done. The new door was installed two days later. Joe was professional, knowledgable and conscientious about his work. We are Very pleased with the new door and updated look. I will recommend Precision in the future. Joe did a great job cleaning up as well! Thank you!
- Amy Tate
Product:
Fredericksburg, VA
Sean was terrific! He explained the process, work involved, and gave a cost estimate. He was quick and efficient and very professional. After service was done he tested the garage door It was up and working again. I want to say thank you to Sean for a great job. John Parham
- John Parham
Vienna, VA
We needed our garage door spring replaced, because it wouldn't hold the door up when disconnected from the opener (e.g. during a power outage). The company that installed the opener is out of business, so I went searching and found Precision. When I called, they apologized that they wouldn't be able to send someone the same day, but scheduled the next morning. Since this wasn't an emergency, I didn't expect same-day service. The technician arrived an hour into the scheduled 3-hour window, looked at the door and gave me a quote to replace the spring. He also recommended a routine service (which we hadn't done in years), and also that we install a reinforcement on the door where the opener attaches (now required by code, but wasn't when the house was built 20 years ago). The work was completed in ~90 minutes, and the price was quite reasonable. I am very satisfied and will definitely call again if we need more work done.
- David Wexelblat
Springfield, VA
Service timing was consistent with the advance calls we received. Precision was excellent at keeping us informed of when someone would be coming. Kevin was a knowledgeable, enjoyable technician who took the time to go over a few maintenance tips with us. We've used them before and have been happy with their service each time.
- David and carol Ochs
Woodbridge, VA
Door was fixed within 3 hours of my initial call. Had left msg night before with another company and are still waiting for their return call. Matt was very professional, efficient and personable. Hour and a half to do complete inspection, explain other possible upgrades, do repairs with better parts, and show me what and how to lubricate. Although I chose not to do upgrades, they were well founded and he was not pushy. Not sure how anyone could get better service.
- David Potter
Fredericksburg, VA
Great job!
- Elizabeth Bailey
Springfield, VA
Joe visited us today and was efficient, easy-going and professional. Thanks, Joe!
- Victoria Carlborg
Oakton, VA
The technician came very quickly (within an hour after I called). Joe was polite and pleasant. He identified and repaired the problem very quickly too. I will recommend your company to my friends.
- Elly Ghannam
Product:
Stafford, VA
Outstanding, quick service! Got me on the schedule the same day that I called. The technician (Joe) was thorough and professional. He gave me options and recommendations but never did the "hard sell." Overall great job!
- Dale Goodrich
Product:
Fredericksburg, VA
"Precision Door Service" deserves an A+ in customer service! I called,spoke with a real person,who gave me an appointment within a few hours,was emailed confirmation and information and photo of the service technician, who arrived in a timely fashion, was very polite,explained what needed to be done with options, and did a good job. He fixed much more than it gives me room to list. I referred your company to my son, Michael, in MD, who had your company do his garage door repair today, and was very pleased with the results.
- Shirley Watkins
Product:
Woodbridge, VA
Excellent customer service and workmanship. Thank you.
- Steve Lee
Product:
Springfield, VA
Joe did a very professional job. He replaced our garage door opener and inspected both doors. I will continue to request service from Precision as a result of HIS special work. Take good care of Joe as he makes your company look good!
- Robert Hodes
Product:
Woodbridge, VA
What a great technician! Very nice guy and his assistant was very nice as well.
- Brent Bettino
Spotsylvania, VA
I was pleased with Kevin's promptness, and his quick diagnosis of the problem with the garage door opener. He replaced the chain drive sprocket assembly, and the door opens more smoothly now.
- Earle Richardson
Haymarket, VA
I needed immediate repair service. After viewing Internet for local companies, I found Precision. Reviews were very good, so I called them. They came out on a weekend for no extra charge. Kevin arrived within the stated window, was extremely cordial and professional. He took the time to explain the mechanics of the problem, my options for repair,and completed the work promptly. Now my garage door works quietly and smoothly. I would highly recommend this company.
- Donna Stampinato
Product:
Fairfax, VA
Great service!
- William Campbell
Fantastic job! In and out in about 45 minutes. Door works perfectly, and is far quieter than ever before. Many thanks!
- Michael Murphy