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Read what people are saying
about Precision Garage Door in:

Fairfax, VA

Precision Garage Door of Northern VA & Fredericksburg
has received 97 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with this service. I don't give 5 star ratings easily. If you need a garage door repair, I highly recommend Precision!
Steve Busch
A Response from: Precision Door Service Team

Hi Mr. Busch- Thank you for your thoughtful review and for the 5-star rating. We very much appreciate the opportunity and your recommendation. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My husband saw your company and liked your website. He saw that all the reviews were good. Also, that you had many locations. We really liked Patrick. He was very knowledgeable, personable, and not pushy. He gave me the upshot for the repair, and additional suggestions to increase the lifespan of my doors. The pricing was very fair.
Frank and julia Pergolizzi
A Response from: Precision Door Service Team

Hello Ms. Pergolizzi- Thank you for leaving us such an awesome review! We're happy to know Patrick took great care of you, and you're so pleased with the service. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm a repeat customer. I left a comment to Patrick a couple years back for the garage door opener. Max is a very professional, friendly, and knowledgable person. He came in around 7:00 AM, and completed the task around 8:00 to 8:15AM. He did a great job. Just like Patrick both of them do quality work. Thanks Precision Garage!
Jovy Fernandez
A Response from: Precision Door Service Team

Hello Mr. Fernandez- We certainly appreciate our loyal customers and we're happy to hear that both Patrick and Max have provided you with great service. Thank you for choosing Precision and for sharing such awesome feedback! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After one of the extension springs snapped, I checked out a some sites and got a couple quotes. After watching the video and getting more informed, I felt very comfortable choosing Precision, and I'm glad I did. From setting up my appointment with Susanne and meeting with Max the Technician, service was amazing. The information and options provided were perfect and I never felt pressured into unnecessary purchases. This is the kind of server I like and look for. A job well done and leaving me feeling good at the end. I'll be sure to use and recommend Precision in the future. Thank you Max!
Greg M.
A Response from: Precision Door Service Team

Hello Mr. Greg- Thank you for choosing Precision and giving us the opportunity. And thank you so much for sharing your detailed review and the 5-star rating! What you described is exactly what we strive to accomplish with our customers. Knowing you are pleased with the service from start to finish, reaffirms what we do. Thank you! Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was told by the technician Patrick, that he would give me a 90 day warranty on only the parts he installed which were 2-high cycle tempered springs. However, after he called the office, they declined to honor that. It isn't alot to ask, that you should give a warranty on the parts you install. And at the very least, have consistency with the tech & office as to what's been promised to the customer. :(
Jackie Ghorbani
A Response from: Precision Door Service Team

Dear Ms. Ghorbani- We are sorry for the negative experience. What you described in your review does not fit what Precision Garage Door of Northern Virginia stands for and how we do business. Customer satisfaction and customer safety are our priority. Per our conversation, we are glad to know you are pleased with the service provided. As you mentioned, your car was trapped and you reached out to other companies that were not able to provide service for several days. We were able to service your garage door and broken spring within an hour of your phone call. We apologize for the misunderstanding and misinformation regarding the warranty. Per the technician’s inspection report, there were many issues with your garage door and mechanical lift system. He provided 3 options and you selected option 1, which was what we call a “band aide” repair. Precision has specific warranty guidelines, and the minimal repair does not include a warranty. Option 2 has a 90 day warranty and option 3, which addresses and fixes all issues, has a one year warranty on parts and labor. Sincerely, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was a very kind and knowledgeable associate. He took time with us in answered all of our questions. He eventually left giving us a very fair "for some of the work that must be done. I highly recommend Precision to anyone.
Lisa Hill
A Response from: Precision Door Service Team

Hi Ms. Hill - Thank you for taking the time to share this awesome review for Patrick. He's exactly as you described! I'll be certain to share your kind words with him. We're happy to know you are pleased with your Precision experience, and hope to provide future service for you. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician, Kevin, was on time. Prepared an assessment, explained service options and prices. Replaced the broken springs, adjusted the system for proper operation. Door now operates better than prior to spring failure. Very satisfied.
Tony Mccollam
A Response from: Precision Door Service Team

Hello Mr. Mccollam - Thank you for leaving us this wonderful review. We're so happy to know you are pleased with the work, Kevin's performance, and that your garage door is working better than before. Thanks! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found Precision online and decided to call mainly because of the great reviews. From start to finish I was pleased with the communication and professional manner I received. Max was polite, personable and thorough. He went above and beyond to check everything and educate me as to why and how he was repairing and installing. He didn’t rush even though it was later in the day. Without hesitation, I will continue to use this company as needed in the future.
Sheila White
A Response from: Precision Door Service Team

Hello Ms. White - Thanks for sharing your review with us and the community. We are happy to hear your positive experience with Max and will be sure to pass this along to him. Thank you! Suzanne Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and repair by Mathew; he clearly identified repair requirements and provided options. We took the full repair package and the garage works 100% better than before.
Randal Honeycutt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service and knowledge by the technician. We would NEVER consider doing business with another overhead door firm. Precision is simply the very best at what they do.
Sidney Williams
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So far so Great! We called this morning, made an appointment, had the work done (spring and strut), and all was completed by the end of the day. Only reason for not giving 5 stars is we figure we should make sure all stays well for a few hours!
Roger Haskins
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician was great! He gave me a 30-minute advance call before arriving; provided a thorough analysis of the problems and after I agreed to the service charges, did excellent work in getting our garage door working.
Stephen Perlman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was prompt and did the repair quickly. Door works well.
Suresh Subramaniam
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time we've used Precision Door Service and the service has been great both times. The techs are professional, easy to work with, describe your options clearly and get the job done in a timely manner. Highly recommended!
Tania and rick Ruth
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We could not have asked for better service than Patrick and Precision Door Service in Fredericksburg, VA gave us yesterday! Patrick thoroughly checked out our 9-ft. garage door and tested the two remotes. We already knew that one of the remotes despite new batteries was no longer working, and, in trying various reprogramming methods, Patrick determined that the motherboard in the remote was malfunctioning. We are so very grateful to him for his thoroughness and professionalism. It also does not hurt that his personality is charming! This is the second time we have used Precision and it was another superior service that they provided to us. (The last time in 2013 they replaced the rollers and springs so that they would better support the heavy 9ft. door.)
Gwen Dente
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I selected a five star rating because the Precision Garage Door Service technician arrived on time, made recommendations to extend the life of my garage and performed the duties that I originally called about to my satisfaction (replaced the back-up battery). As a result of the technician's professionalism, I signed up for the company's preventive maintenance plan. I can say in all honesty that I will recommend the company to my contacts.
Joseph Huggine
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, professional and knowledgeable.
Mike Shisler
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul arrived on-time, he identified the problems, told me the cost, and completed within 1 hour. I am very pleased with Precision Door. Mark FairfFax
Mark
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very professional and efficient, took the time to explain exactly what he was doing and why.
Mark Matusiak
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Technician was very professional, courteous and fixed the door in no time. He also installed a new outdoor wall-mounted key pad - works great! I'm very pleased with the entire job...
Florence Naeve
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service!
Tejal Patel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic, professional service. Technician could not have been more polite and knowledgeable. Service was performed timely and I am confident my door is in good shape. Thank you Precision.
Cynthia Sanzotta
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matthew called ahead, was on time, extremely knowledgeable, courteous, thorough, and efficient. I'm very happy with the repair to our garage door.
Peter Linn
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was very prompt, done the day before an expected blizzard. Work was professionally done. Thanks.
Paul Kuennen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairman was very courteous and knowledgeable. He was able to diagnose the problems with my door quickly and fix it on the spot since he had all the parts with him. My door now works perfectly and I didn't have to purchase a completely new one, thanks to the fantastic work! Thank you!
Angel Sizemore
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt was great to work with and did a fantastic job with the repair.
Bruce Cheng
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response time and fixed our garage door problem quickly and for reasonable cost. Also inspected the other garage doors to help make sure they were safe. I would definitely recommend Precision Doors and will use them again in the future.
Jennifer Condro
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm thank you to Precision Co. for repair my garage door and good price. Thank you Jed.
Stella Park
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional from start to finish. Jed H did an exceptional job.
Ron Martel
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars
Miriam Fleitman
Service Provided:
Garage Door Repair
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