Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 1961 reviews, averaging 5.00 Stars:
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Product:
Fairfax, VA
Took the time to assess the issue and made good suggestions. Was kind polite and very professional. Appreciate the great service. Thank you.
- Maria Gutierrez
Leesburg, VA
The technician Garrett Easley was very polite, pleasant, friendly and professional. He assessed the issues on our garage doors and had the parts in his van to fix them with. He made the repairs with precision and in a timely manner. The price was also very reasonable. The service could not have been better...absolutely impeccable.
- Christopher Canterbury
Fredericksburg, VA
The technician demonstrated exceptional professionalism and pinpointed the issue in mere seconds after examining the garage.
- Jennifer Polack
McLean, VA
Matthew Meier with Garage Door of Fredericksburg was courteous, explained everything in detail and it was obvious to me that he took pride in his work. I would highly recommend your company. We need more kind, courteous people in our world like Matthew. Thank you, Matthew.
- Jeanette Bolton
Leesburg, VA
The spring broke on a Saturday morning (of course!) and the closest service provider was closed until Monday. I found Precision's website and they looked almost too good to be true. Full services available on the weekend at no extra charge, great reviews but I called to check for myself. The lady I spoke with (Linda?) was great, answered all my questions and got a tech scheduled for Sunday morning. They sent an email confirming the appointment and then a text when Matt was on the way. The text had his picture and and nice bio with professional and personal info which really helped to set a positive tone. Matt was outstanding in every respect. He arrived on time in a branded truck (not some white unmarked van), introduced himself and we went over the problem. He then accomplished an inspection to determine the work scope and provided a detailed breakdown and the charges. In addition to the spring replacement, I had preventive maintenance done on both doors. Matt was quick and thorough and now both doors work better and are smoother and quiter. I highly recommend Precision Garage Doors for all our service needs.
- Russ Krichbaum
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We have worked with Precision first 8 years and have always been very happy with their work. They clearly explain the various options. Their pricing is very fair and they work very efficiently. Kyler worked at our house yesterday and we are very pleased.
- Michael W
Alexandria, VA
Cody was very helpful and fixed the issue quickly. Great service!
- Vicki V.
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The company replaced our previous door back in 2013. The current door gave us 9 solid years without incident until now. The Technician who came out today did an superb job and got it all working good.
- Chuck & Joyce Gould
Product:
Falls Church, VA
I chose Precision Garage Door after an internet search and their having the earliest availability. Matt was my technician and he was outstanding. I received a call when he was on his way, within the agreed upon time frame. Upon arrival Matt was curteous and helpful. He performed an inspection of my door and free of charge performed some basic maintenance tasks that were above what one would have expected. He gave me a quote to solve my problem, broken tension springs, and was fast to get to work. Overall I would certainly recommend him to any neighbors and friends who find themselves with and unexpected garage door repair need.
- Adam Corry
Woodbridge, VA
The Precision Garage Door technician Matt was excellent! He called to let me know he was on his way. He was professional, prompt, and very knowledgeable. Matt went over everything that needed repairing and/or replacing, provided prices and discussed what was best for my current budget. Matt answered my questions and explained everything so I had a full understanding. He was able to offer and provide preventative repairs within my price range, completed the work in a reasonable amount of time. Not only would I recommend Precision Garage Door to others, I’m calling them for future work and if he’s available I’m hoping they send Matt.
- Danielle Woodhouse
Stafford, VA
Our service technician did a professional job servicing our garage door. We appreciate his promptness, knowledge and courteous demeanor.
- Edward Lyle
Stafford, VA
Needed a spring repair. They were easy to schedule, came out the next day and did everything the same day. Cody was excellent! He was very courteous and personable. He explained everything I needed and did a great job! I will highly recommend.
- Joel Peterson
Product:
Fairfax, VA
Matt was a terrific help repairing broken springs, bearings, rollers, and more. Felt like he went above and beyond inspecting the entire assembly vs just fixing a symptom, and gave me repair options in priority order (urgent vs preventative) to consider against my budget. Then spent time with me reviewing operating procedures until I got it right (I didn't on the first time). Thought I was just getting a spring repaired -- turned out to be so much more thorough and will save me time and money later. Thanks, Matt!
- Dan
Fredericksburg, VA
I chose Precision based on satisfactory service expressed by fellow community residents. I requested overall general door maintenance but then asked for a few improvement replacement items. Justin, the technician, was more than willing to assist. He provided a detailed list, explained necessity of each item if I so desired, and explained work to be done. Justin was very personable, polite, and beyond professional and a great asset and representative of the company.
- Christine Alexander
Gainesville, VA
My mom and assed away recently and the home inspector identified a few problems with her garage door opener. I called Precision one day and they fixed it the next day. Great process throughout. Thank you!
- Ken Falke
Manassas, VA
Excellent service and a professional and caring technician, Garrett made the experience very pleasant. Thank you!
- John Lynch
Herndon, VA
Sunday afternoon and my garage door remote was no longer working. I called Precision Garage door with low hopes of having anyone come out and with every expectation of paying a premium for Sunday service. Well, I was wrong on both counts - the service was excellent and Matt - who was awesome and extremely professional - showed up quickly and didn't charge me at all! He pointed out that painters we had earlier in the week accidentally "locked" the garage door. He was only here for 10 minutes or so, but he left a strong positive impression - would definitely call Precision Garage door again!
- Barry Harte
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Good services!
- Wangqiu Wang
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This was the second time that we successfully utilized the services of Precision to assist us. When a spring snapped on one of our garage doors, Matt came and fixed it. It has worked well ever since. This time, the other spring snapped. Kyler Pooler came and fixed the spring. Mr. Pooler was most pleasant and efficient. He also checked the overall system and recommended that we should replace the 20+ year old motor mechanism. Fortunately, he had the equipment necessary to make this repair as well.
- Ralph Nurnberger
Vienna, VA
Appointment was easy to make. The technician arrived during the provided window. They texted a photo ahead of time, a great security feature. Matt took the time to walk me through exactly what was wrong, and all available options to remediate with no pressure to upsale. Once I gave the okay, he completed the work immediately as his van was fully stocked. My door was like new! Great experience, I highly recommend.
- Brian
Fredericksburg, VA
Called on a Friday and the tech was here on Sunday. Justin Arnold called to see if he could come early which was fine. He arrived and after explaining my problem with the door, he went right to work. Within a half hour he had diagnosed the problem and accomplished the repair. Totally awesome. Thanks
- Don Peterson
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Kyler Pooler was very professional, very helpful and just a nice young man to put it mildly. A real asset to your company . Thank you, Sue Kelly
- Tom Kelly
Dumfries, VA
Knowledgeable tech. On time. Excellent service
- Christopher Peterson
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As always, great service from Precision Door. Matt was our technician and showed up promptly, did maintenance and assessed any repairs needed. He went above and beyond to ensure the safety and ease of operation for our garage door. Very happy with the service! Thanks, Matt
- Ellen Hishta
Culpeper, VA
Justin arrived at the scheduled time and was very professional in his assessment of the problem with my door. He explained the situation with the door and gave me the option of a temporary repair or replacement. He did not try and sell me a door that I did not need and explained the option of replacement. I chose to replace the door due to the fact that in the future I would have to replace it. I was very pleased with the outcome and was very satisfied. I chose to use Precision due to the quality of service I received on a prior service visit.
- Cecil Starkey
Haymarket, VA
A very responsive web site and fast response. The repair work was done in a timely manner with a very professional repair team. I would recommend.
- Stephen Gepford
Centreville, VA
Thank you for your expert service technician, Matt. He was very professional, knowledgeable, courteous and informative. It was an excellent experience to talk with him and he performed all the necessary repairs to get our garage door openers working correctly again.
- James Doan
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Today, Matt came over to do a maintenance check and look at my garage unit that was hit by the power surge. He ran his maintenance check to ensure the door integrity is in fine working order and check the inside of the garage opener to ensure it worked as it should. He set the settings and make sure all components work! At the end in his post detail findings there are no major problems, and also made recommendation what I need to do to make sure my garage unit can last long whenever I need it service again. Once again, Precision Door is my go to group for all my garage work! Will do business again.
- Jovy
Leesburg, VA
Travis and Kyler worked on replacing my door motors and some hardware. After 24 years of service the old hardware was showing it's age and it was great to get new wifi connected motors for them. Kyler and Travis were very friendly and they made the process easy to understand and hassle free. Great techs and I would be happy to have either of them service my doors in the future.
- Frank Butler
Product:
Technician: Kyler
A spring and cable broke on my garage door in October. I had used Precision back in 2012 when the same thing happened, and I also needed a new operating box. I had great service back then, so I knew they were the company to call for this problem. I was not disappointed. It was easy to get a next-day appointment, and communication was great. Cody arrived on time. He was friendly and easy to talk to. He showed me everything that needed to be done, along with pricing. He had everything needed on his truck, so set to work right away. When the job was complete, he made sure to clean up and move things back to where I had them stored in my garage. FIVE STARS all around.
- Joy Young