Garage Door Repair Reviews in Northern VA & Fredericksburg (Page 24)

He called to ask if he could come a few minutes early. Had the parts, did a quick job of the repair. Very satisfied.

- Charles Hoffman

Excellent professional company. Technician (Kevin) was there at arranged time, gave me details of the issue with my door opener and options as to correction. Problem solved and very pleased with Precision. Definitely recommend them.

- Ian Moore

Thorough assessment and came up with options for the repair. Matthew was simply great!

- Carlos

Five Stars for sure in correcting a problem with the door. They called to ask me if I wanted to move my appointment up a day after they had a cancellation this afternoon. Their technician Paul showed up right on schedule and was skilled at solving my problem quickly. He was also very pleasant. After a not-so-pleasant experience with a competitor several years ago, who tried to sell me things I didn't need, this experience was a breath of fresh air. Thank you!

- Linda Wandres

Patrick, provided the quality customer service I always look for in recommending a company...

- Furnace Barnes

Have had trouble for several months off and on with garage door not opening or closing properly. Technician replaced sensors and did a complete check on everything before I signed off on repairs. Door works like new now and I couldn't be happier with the service. Will definitely recommend you to others!

- Teresa Madden

5 stars: My garage service was provided by Matt today. He arrived, explained the problem, and went straight to work. I ordered a whole new door and motor. I've give him five (5) stars.

- Stanley Houston

Technician was on time and did an excellent job.

- Gilbert Jones

The service was easy to schedule, prompt and fairly priced.

- Syrinda Paige

The service person come to the house and examined the garage doors, checked the rollers and, looked at the rubber gasket for leaks and found no leakage. We thanked him for the courtesy call - Great people.

- Loretta Gorney

I have used Precision twice and found them to be very professional and the work done satisfactorily. They provided all pricing up front and I thought the cost was reasonable. I will use them again if needed.

- Mary Niedringhaus

Outstanding service! Tech was right on time, explained the work to be done and gave me options. He completed the work quickly and professionally. Very pleased with the service, I would recommend Precision Door to anyone needing a new garage door or repairs.

- Ray Miranda

Patrick was on time, squared away and professional. Listened to my observations about the current operation of my garage door opener and quickly identified and conducted the needed tune up.

- Victor Fiebig

Your service was prompt, thorough and reasonable. Thank you.

- John Zepko

I would first like to comment on Matthew. What a fine young man. He was on time, very thorough with checking out the problem with my garage door. I appreciated the fact that he explained very thing he did and then I choose what I want to have repaired that day. My son was visiting from out of town and I had him listen in on the conversation between Matthew and myself. He commented on what a nice job he did at explaining the problem. I was so glad he had all the parts and wouldn't need to come back for a second time. The receptionist were very personable as well. Thank you Precision for leaving your sticker in my garage when the house was built. Brenda Steele

- Brenda Steele

Paul gave me an honest assessment and quickly addressed the problem. They came the same day and on a Sunday!

- Happy Customer

Response time was fast. Service tech was on time and very helpful. Tech had all materials needed and repair was completed in no time. He was a delight to work with. Thanks Precision Door!!

- Adrian Delvicario

Precision has taken great care of us for years - yesterday's phenomenal service added yet another link in our chain of satisfaction! Paul responded quickly, diagnosed the problem and provided a solution like a professional. I appreciated the lack of "hard selling" and/or "upselling" - just good information with a desire to help. We committed to a plan and Paul delivered as promised. We are very happy with our new set up and will remain loyal customers!

- Ian Macfarlane

I called for an appointment late in the afternoon and was able to schedule a visit for the next day to diagnose and repair a problem I had with the door. At first we could not reproduce the random problem with the door but just after the technician left I was able to reproduce the random problem and a quick call to the technician brought him back in a few minutes to correct the problem once we had been able to confirm the diagnosis. Kevin was courteous and knowledgeable and had the needed parts to make an immediate repair to the garage door opener .

- Ron S. Herndon, VA

This is the second time we've used Precision for our garage door needs. I wouldn't use anybody else! The employees are polite and professional, from the administrative staff to the technicians. Matthew, our technician, was thorough and immediately knew how he was going to fix the problem. Everything is working great again!!

- Joe Kantor

Kevin the installer was excellent, and i would have rated you 5 stars if i just interacted with him. Your front office however has problems. Matt the scheduler was not as proactive as he should been which cost me a week more of a non- functioning garage door than it should have. and when i called the main number and could not be connected to Matt because he didn't answer, the young lady said i could not have his direct number because it was "against company policy". You've got to be kidding! Change this!

- Allen Whitt

Excellent service - Paul the technician did a great job, and the woman answering the phone was professional and quick. I got an appointment the same day.

- James Callan

I've used Precision twice now, once to replace our garage door and once to service our sears door opener. Each time they did a great job; were professional, thorough and courteous as well as very knowledgeable. I will definately use them again and recommend them to others.

- Michael Shochet

Garage door spring broke. Called Precision. Said Kevin could come out next day. Kevin came. Garage door fixed. Kevin's been doing this for us for 11 years. He installed the doors, and has come out twice to inspect an/or repair if needed. Couldn't be happier. Thank you Kevin and Precision.

- Tony Stampone

I selected a five star rating because the Precision Garage Door Service technician arrived on time, made recommendations to extend the life of my garage and performed the duties that I originally called about to my satisfaction (replaced the back-up battery). As a result of the technician's professionalism, I signed up for the company's preventive maintenance plan. I can say in all honesty that I will recommend the company to my contacts.

- Joseph Huggine

Patrick was amazing!!! He explained everything in detail and was very thorough in his work. I would definitely recommend Precision and will use them in the future.

- Constance Billingsley

Great service - Paul came out and was very knowledgeable about my garage door, performed some much needed maintenance, and gave me some great tips. 5 star all the way.

- Chris Howard

On time and professional service.

- Jennifer Bonney

Very happy that i had called! Reasonable and very professional!

- Anthony Fedga

Paul, my service technician was excellent. Very knowledgeable, prompt, courteous, and professional. Fixed the broken spring and adjusted my garage door so it now works even better than when it was new! Highly recommended.

- Viet Ta