Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 2013 reviews, averaging 4.94 Stars:
Alexandria, VA
Fredericksburg, VA
Spring on the garage door broke. Called to have emergency service. We subsequently found out that the charges appeared to be twice what other garage door repair companies charge. We called to voice our concerns and were offered a $25 rebate. We were dissatisfied with the charges and we wiould not consider using your service in the future.
- Mel Gruber
Product:
Sterling, VA
Great same day service!
- Thomas Rogers
Fredericksburg, VA
was on time,very nice and very efficient
- Brenda Huff
Alexandria, VA
Replaced springs, pulleys, cables, rollers, etc. Technician Kevin Terral was superb, complete professional and a great representitive of your company.
- Don Riffle
Product:
Gainesville, VA
The service repairmen were excellent. The work they performed was neat and the garage door works perfectly. They were very good at giving me the options and prices for each alternative. I did not feel like I getting a sales pitch that did not meet my needs. I decided to have the door repaired, not replaced and I am happy with it. Congratulations on great customer service!
- Gina Hayes
Reston, VA
Technician came out same day to replace torsion spring. I was told that the service call was $85.00 which I felt was reasonable. What I didn't expect was to pay $187 for a spring. The springs are available as a part alone for a 1/3 of that price. Just be up front about the labor and service call.
- Bob Marshall
Woodbridge, VA
Kevin was very punctual and very thorough. Pinpointed problem in short order and remedied it. Very satisfied.
- Joanne Ackerman
Fairfax, VA
The repairman was very courteous and knowledgeable. He was able to diagnose the problems with my door quickly and fix it on the spot since he had all the parts with him. My door now works perfectly and I didn't have to purchase a completely new one, thanks to the fantastic work! Thank you!
- Angel Sizemore
Product:
McLean, VA
Excellent service and courteous technician who explained repair and costs in advance. However, charging more than 4 times the actual cost of parts (springs in my case) is simply not fair to your customers. I agreed to proceed with the service only because I did not want to delay the repair. You will lose customers in the long run with such markups and it will detract from your otherwise good service.
- Sunil Bala
Product:
Arlington, VA
The service was simply outstanding. We will for sure use your company for our future needs. Ur email notifications are big plus.
- Ahmed G.
Fairfax, VA
Matt was great to work with and did a fantastic job with the repair.
- Bruce Cheng
Product:
Stafford, VA
Excellent job on our garage door repair. The technician completed the repair quickly and answered all our questions. Thanks! We will definitely contact Precision in the future.
- Larita Jones
Product:
Fairfax Station, VA
Quick, efficient and reasonable service. 5 star
- Donald Morgan
Stafford, VA
Great service, we really like the 24 hour hotline for service scheduling.
- Mathew and Jen D.
Ashburn, VA
Thanks for the fast and quality service! Our door is like new again!
- Michael and Monica Rogers
Dumfries, VA
Fast, curtious and knowledgeable garage door specialists. Diagnosed problem with door's lifting bracket, replaced bracket with a better newer bracket, reinforced door, and adjusted opener's travel. Door has never operated so smoothly!
- Earl Bowers
Gainesville, VA
Garage opener needed a new board as it was fried from recent storm. Your service man recommended the Woods Surge Protector for protection so I purchased one directly from you all for $25. I wanted to get another one for another location through Home Depot for $5 (discovered later). Why such a markup on the price? I think the service and guys were very good. Didn't like the markup price on the surge protector for the opener.
- Beverly Carter
Product:
Warrenton, VA
I was very happy with the work performed. The technician did a wonderful job in 94degree weather. I would give you 5 stars.
- Paula Marinello
Product:
Fairfax, VA
Quick response time and fixed our garage door problem quickly and for reasonable cost. Also inspected the other garage doors to help make sure they were safe. I would definitely recommend Precision Doors and will use them again in the future.
- Jennifer Condro
Product:
Fairfax Station, VA
Five stars. Fast, professional, personable, best solution to the problem. Just like the last time when I needed a broken spring replaced. Thanks. Don Morgan
- Donald Morgan
Product:
Stafford, VA
The service was friendly, on time, and professionally done.
- Gary McNutt
Product:
Stafford, VA
The service Technician was very detail in explaining the problems and preventative maintenance requirement to prevent future problems. You rates five stars. I am very satisfied at this point.
- Jasper Moon
Spotsylvania, VA
Matt came out as scheduled, had the replacement of the springs and door working fine within an hour. This is the way it is suppose to be dealing with service companies. Definitely worth using.
- Tom Buono
,
Great work at a fair price, Thank you!
- Rocquel Galvan
Herndon, VA
I got both garage doors replaced. The technician was fantastic and exceptionally well organized. His advice was honest and fair. As a result of the fine work he did, my next door neighbor asked him to replace their doors. I chose Precision not because it was the cheapest or the most expensive. I chose it because you are the best, and I know you stand behind your work if there are any issues. As you know, your prices are competitive, but your service is not. It's simply the best.
- Brian Roherty
Product:
Chantilly, VA
We had our garage door repaired a couple months ago. I noticed that it was rubbing on one side. Matt came out the very next day and adjusted it, under warrenty. Great service!
- Patty King
Product:
Lorton, VA
Did an amazing job on our garage door and made sure it was done right to help our garage door last a long time! Highly Recommend!
- Catherine
Product:
Ashburn, VA
Matt arrived on time and was very professional. He explained what was needed and performed the repairs immediately.
- Suzanne Gabbert
Product:
Fredericksburg, VA
Tina was very friendly and professional on the phone. Kevin showed up on time, he quickly diagnosed and repaired the problem. Great job!
- Ian Macfarlane
Great company. Called them at 0745 in morning and they made an appointment for same day between 11-2. They were there at 1130 and programed my two new door operators (that I purchased and installed) in a half hour. They reviewed and inspected my work, checked the doors for wear and safety issues, and lubed the springs. First class service! I was especially impressed with the Tech, Matt. I'm detail oriented and Matt was very well trained and experienced and a self described perfectionist so couldn't be happier. I will call them again and ask for Matt when I get around to installing an operator on the third garage door too.
- Mike Schmidt