Garage Door Repair in Northern Virginia & Fredericksburg - Page 23

John Hebbe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My self-generated overhead door problem arose when I decided to make the repair myself. Of course, this resulted in unmitigated failure. I hate that word! With other home-owner, even more critical issues to deal with . . . and after bending to the task to repair the door problem without success after six hours . . . I caved. Google to the rescue. Near the top of the list was Precision Door Service. My failure occurred on Saturday…door left partially open. Open invitation to burglars and thieves. Was anyone out there who would arrive on a Sunday to save my home-owner life? (patriotic music!). “Hello, this is Precision Door Service. May I help you?” “Yes. I have a problem. I’m in Burke, Virginia. I tried to fix my garage door and it didn’t work. I know this is Saturday. Can you help me?” “Yes. We can have someone out there tomorrow (Sunday!)” Is that okay?” An appointment was set. Noon to 2 Sunday. Sunday! Set your watch. At noon, Matt Meier arrived. We looked over the problem. He gave me a reasonable estimate. In less than two hours, the door operated as well as new. Can I give more than five stars?

Norman Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was friendly and on time, but seemed way more intent on selling me a new opener rather than helping me determine the root cause of my issue. I feel as though the $85 service fee I paid was very high, and the prices quoted for a new opener were more than double what other providers charge. I was shocked at the labor and material costs that were quoted. I cannot recommend this company to anyone.

Joseph Gutierrez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was very prompt. The technician was very pleasant and worked very efficiently and rapidly ... and changed the broken garage door spring. The door now works wonderfully. Thank you !!

William May

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had Precision Door come out to give us an estimate on fixing a broken spring in our garage door. My wife was home when they arrived and she immediately felt like she was getting the condescending “this woman won’t know if we are overcharging her” sales pitch. She was told that because of the proprietary lift system that the CHEAPEST option to get the door operable again was going to be over $800. There were *no* other options given. She told them no thank you. We later had multiple quotes given to us and *every single quote* was under $300. Needless to say we went with another service and now have a fully functional garage door for ONE THIRD the minimum cost we were quoted by Precision. And Precision’s $85 service call fee adds insult to injury. We had to pay them $85 to come out to our home and try to rip us off. I wouldn’t recommend Precision if they were the last garage door service on Earth. I’d rather live with a broken garage door than give these crooks a penny.

Sherry Rummell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Corey was our tech Professional, curteous, explained all details , very very good company Recommend highly!

Lawrence Bochenek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I selected Precision Door for my job because of their reliability and trust.

Will Shanahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We got scheduled quickly! The technician was on time, pleasant, and took the time to explain all our options without pressure. Work was completed at the time of visit and we would definitely recommend Precision to others.

Omotunde Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very patient in explaining to me what the problems were, how they occur, and how they could be addressed. I was satisfied with his explanations and his guidance of the alternatives available to me to address what I wanted done.

Norma & les Woodward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work! Good price! Matthew worked efficiently and competently and was very personable. Job well done!

Joe McEuen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matthew called to let me know he was on his way. On arrival he examined the told and was able to tell me exactly what needed to be done to repair the problem. He also gave me 3 options and estimates for each in case I didn't want it all done at once. He completed everything in an hour, and walked me through what was done. He earned 5 stars. Joe in Locust Grove, VA

David Barfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The $85 "service visit fee" was clearly designed to sell me a new garage door opener and not diagnose the problem with the current opener. The rep asked how hold the unit was and he then quickly started typing up a quote for a new opener. He didn't even open the cover of the unit to begin to diagnose the problem. Simply, he said, I need a new opener at $800 and new rollers. The $85 visit fee was a rip-off.

Monique Jobin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was wonderful!! He has sent me in the right direction to have my door fixed! 10 Stars for Patrick!!

Jerry P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision to have a repair done on my garage door. Was able to get an appointment the next day. The tech, Kevin, called to give me an ETA. He was on time and gave me a few options on the repair. I decide to also have a new garage door opener installed. Kevin did a great job on the installation and repair. Now I have a very quite and garage door when opening and closing.

Sidney Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service and knowledge by the technician. We would NEVER consider doing business with another overhead door firm. Precision is simply the very best at what they do.

Darrold Goode

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great and timely service. I could not have gotten any better service. 5 stars.

Stan Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Right on time, excellent service,very knowledgeable technician. 5 stars

Roger Haskins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So far so Great! We called this morning, made an appointment, had the work done (spring and strut), and all was completed by the end of the day. Only reason for not giving 5 stars is we figure we should make sure all stays well for a few hours!

Mike Schreiner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic service. I will never go anywhere else!!

Kouhyar Kasiri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt showed up on time. He fixed the door and replaced the springs. Works great now. Highly recommended.

Charles Hillon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin installed two new garage door & two new openers. Outstanding quality & dedication to doing everything right.

Peter Schuster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

the tech, mr. matt m. was excellent, thank you for fast and superior service

John/lois Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was wonderful. Came quickly to repair the door and relieve our stress! Very polite, competent and knows what he is doing! Thanks Patrick!

Patti Shoefstall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was amazed that that I was able to call after 7pm day prior and have a repair tech at my house the next day. The Tech explained the issues and made repairs in a timely manner. Thanks 5 stars

Katie Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I cannot say enough positive things about my experience with Precision Door. My springs broke just this morning and Precision had a technician to my house before lunch. My technician, Corey Selkregg, was on time, thorough and very knowledgeable; not to mention probably the most polite and courteous repair technician I have ever worked with. I would not hesitate to recommend Precision Door to anyone and will not use anyone else. Overall, an unexpectedly excellent experience start to finish!

Leslee Friedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Absolutely fantastic. Being able to come out on Saturday without an extra charge is a HUGE deal to someone like me who works full time and lives by herself. Additionally, the tech went above and beyond to try and fix the problem, and when it was clear that really just was not possible, worked his hardest to get me a reasonably-priced new door that looked the way I wanted it to. Would recommend in a heartbeat.

James Toigo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent price and service and knowledgeable top notch technician to boot. I will be using you guys for all my garage door needs. Highly recommended.

Peter Chong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Corey was very professional and knowledgeable. He took the time to explain everything and then provided options to best suit your needs. He also solved a problem we were having with the door not closing during daylight hours. Thanks for a job well done.

Charles and Henrietta Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Doors responded promptly to our broken spring problem. Patrick A repaired it promptly, professionally, and in a friendly manner. Precision Doors has helped us before over the past few decades and have always done an outstanding job to resolve our garage door problems.

Anthony Alegria

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the product and service at this time. After checking the web not 100% sure we paid a decent price.

Christopher Adams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Corey was the tech that came out. First, I called just to get some info...it was a Sunday and I really expected to be leaving a voicemail. Instead, a rep answered and provided me info and some pricing for what I wanted. It all sounded good and then he said a tech could be out the following day on Monday! I could not do it that quick so they asked when I could, I told them that I could be home by 4 in the afternoon the next day...they said ok! I tech was scheduled to come out between 4-6. Corey called, introduced himself and informed me when he was about 30 minutes away from arriving. He was knowledgeable and polite, did a good job and I got the sense he cared about my property. I love my new LiftMaster 8355...with new rollers, it is SUPER quiet, plus the app works great and replaces the need for the remotes; can access everything with my iPhone. I would definitely recommend this company.