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Read what people are saying
about Precision Garage Door in:

Alexandria, VA

Precision Garage Door of Northern VA & Fredericksburg
has received 124 reviews, averaging 4.97 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was our second time using Precision for a house in this area, and again we were very pleased! Patrick was punctual, professional, explained three different options and was immediately able to go to work. He did an excellent job, cleaned up afterwards and was great to deal with.
Karl and kristin Duckworth
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matthew did a fantastic job of briefing the mechanism, its problems, and the two separate systems. All the systems were checked - and adjusted if necessary - with recommendations for maintaining serviceable systems - lubrication, etc. He pointed out that the slack (noisy) chains were caused by worn sprockets - and he installed a replacement which resulted in a smooth and quieter opening and closing -- 5 STAR
Satisfied Customer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was prompt, professional and nice. Very easy to work with and helpful. They provided the 25 point safety inspection. I was happy with the service they provided.
Kari S.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used Precision before. This morning my garage door malfunctioned at a bad time. They sent a tech out the same day and within three hours of the malfunction the door was repaired and perfect again. I don't use anyone but these guys for garage door problems.
Mike Schmidt
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and a knowledgeable repairman. I would look no further then Precision.
Mark Anderson
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick, our technician, called 45 minutes ahead to tell me he was on the way. He arrived on time, inspected our lock and corrected the problem in 15 minutes. Patrick answered all my questions and was very polite! I already recommended PDS to my colleagues.
Michael Blaine
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

RESPONSE TIME WAS WITHIN THE HOUR...UNBELIEVABLE. TECHNICAN WAS VERY COURTEOUS & EXPLAINED REPAIRS TO BE PERFORMED UPFRONT, INCLUDING ASSOCIATED PRICING. WORK WAS PERFORMED EFFICENTLY AND NO MESS LEFT BEHIND. HIGHLY RECOMMEND!
Ralph Bowman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 STARS overall. Matt, technician, OUTSTANDING. Very professional. Service included Tune Up and replacement of roller spring. Precision Overhead highly recommended.
GCF ALEX
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician arrived on time, explained to me what was wrong and what my options were. The entire repair took less than two hours and the door was working better than ever when the job waas done.
Joseph Conti
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company. Called them at 0745 in morning and they made an appointment for same day between 11-2. They were there at 1130 and programed my two new door operators (that I purchased and installed) in a half hour. They reviewed and inspected my work, checked the doors for wear and safety issues, and lubed the springs. First class service! I was especially impressed with the Tech, Matt. I'm detail oriented and Matt was very well trained and experienced and a self described perfectionist so couldn't be happier. I will call them again and ask for Matt when I get around to installing an operator on the third garage door too.
Mike Schmidt
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Replaced springs, pulleys, cables, rollers, etc. Technician Kevin Terral was superb, complete professional and a great representitive of your company.
Don Riffle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job and arrived on time. Doors are quieter than original installation!
George Shultz
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Kevin, was very polite, efficient and thorough. We have been pleased with him each time he's been to our home. This time was no exception. He fit us in the same day, even though he had other customers already, and once he got started, he was finished in no time. We were very satisfied. Thank you, Kevin and Precision Door Service!
Kenneth Baldwin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The scheduler was able to very quickly schedule our repairs. We were notified who our service tech would be with a picture. He arrived on time, was extremely friendly and walked us through what was required. He completed the service is less time than he estimated, cleaned the area and then took the time to explain what regular servicing we could do to extend the life of all the mechanism. I was extremely impressed.
Aubrey Mitchell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five Stars - very knowledgable and efficient. We had springs and gears replaced, and safety beams adjusted, and remotes refreshed and batteries replaced.
Rebecca Nielsen
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work after a good analysis and explanation of our problems.
Peter Smith
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin T was amazing and greatly appreciate especially at this time of year right before Christmas. Wishing ya'll a great Christmas and New Year and Thank you! I called several other companies and will only call Precision in the future!
Steve Walker
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt gave us a thorough description of the options we had as far as what type of doors are available so we could make an educated decision about what product would serve our needs. The new doors arrived unexpectedly fast and the installation went smoothly. Very pleased with the service of this company.
Stavros Kalamatianos
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Precision Garage Door Service team in Alexandria made the garage door repair so easy from the appointment scheduling to the terrific technician, Matt, whom performed the repairs in an hours time. Highly recommend this team.
Mike
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic job! In and out in about 45 minutes. Door works perfectly, and is far quieter than ever before. Many thanks!
Michael Murphy
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One word describes the experience: outstanding. Our door fractured a hinge and they were out within 6 hours with a competent and knowledgeable technician who explained what was wrong and offered reasonable options to resolve the issue. I was particularly taken by the fact that we had a rep from another company out only 10 months earlier who missed the issues which were identified. Bottom line: worth the money and then some.
Paul Cook
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt did an excellant job assessing the problem with the gargae door, provided an accurate estimate to fix and was completed in less than an hour, great job.
Thomas Murphy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw the ad in the yellow pages. The lady who answered the phone was very nice. The technician Sean that came out showed up early and was very polite and professional. Sean explained everything thoroughly to me and did a great job in getting our garage door to work.
Troy Dayton
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Congratulations are in order. Mat was very courteous, efficient and knowledgeable. He was able to give me thoughtful answers to my questions regarding my broken system and the replacement system. I have no hesitation in recommending Precision to my neighbors for their garage repair needs.
Karen Foley
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had Precision Garage Door install a new garage door opener. Technician arrived on time, surveyed the work to be done and prepared a wriiten estimate/work order for my authorization. The new unit was installed flawlessly. The technician was extremely nice to walk me through all operations of the new unit. No headaches or problems. The estimate given over the phone was the exact cost of the work....so there were no surprises. Great experience...will use them again!
Mark Condon
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairman came within a half hour of his window and did an excellent job in installing our new door opener.
Donna Abruzzese
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were desperate for our garage door to be fixed. I just had knee surgery and could ONLY get in and out that door. I called late in the day - after 6 p.m. - and they answered and set me up for a repair the next morning. Jim gave me a few options and was very thorough in explaining what was happening, and he had it fixed within the hour. I would definitely recommend Precision Door Service.
Donna Abruzzese
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Superior service, professional staff and the onsite staff are great!
Mike Lynch
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very impressive service from the start to the last. I would recommend Precision to anyone without hesitation.
Mike Lynch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was prompt, courteous and knowledgeable.
Patrica Vanhaste
Service Provided:
Garage Door Opener Repair
Product:
Rollers
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