Read what people are saying
about Precision Garage Door in:
Alexandria & Arlington Area, VA
Precision Garage Door of Northern VA & Fredericksburghas received 199 reviews, averaging 4.95 Stars:
Alexandria, VA
Thank you so much for taking the time to leave us this amazing review! We value your input and appreciate the details about your experience with Precision. I will definitely pass along your kind words to Max. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Arlington, VA
Precision was recommended to me by a neighborhood friend who was very pleased with Precision's services. I was interested in a completely new installation to replace what I had had for 25 years with two new insulated doors, new tracks and two LiftMaster openers with some special features to include high-lifting on one of the new doors to allow for future garage modifications. Precision gave me the exact configuration I wanted and carefully planned to ensure that the configuration allowed for my future plans without having to revise anything they installed. I could not be more pleased! The new doors look great, work perfectly, are incredibly quiet and have all the modern features such as safety devices, Internet connectivity, an iPhone app for status and control, and automatic lighting. All throughout the installation, Patrick kept me informed on progress and conferred with me whenever a choice had to be made. He is an outstanding technician and a great gentleman. Go with Precision, you will not be disappointed.
- Edwin Mcdermott
Dr. McDermott- Thank you for taking the time to share your review. We value your input and appreciate the details about your experience with Precision. You were a pleasure to work with, and I must say your garage doors turned out beautiful. It makes us happy to know you are pleased with the service and the final results. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Alexandria, VA
Thank you so much for sending the same tech to service my garage door for many years. I have a double 40+ year ole door and KEVI has kept it running like a NEW door for years. KEVIN the the best!! He deserves a big raise.
- Roberta Staples
Ms. Staples- Thank you for the 5-star rating! We're happy to hear that Kevin has taken great care of your door and you're pleased with the service. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Alexandria, VA
Fantastic experience!!! Precision was able to come out to my home the same day that I called. The technician was professional, polite, and very expert. He graciously passed on much useful info to me on my garage door, and executed an expert repair at a fair price. I will recommend Precision to all my associates. Great job--- Thank you!
- Mike Kowalski
Hello Mr. Kowalski - Thank you for the awesome 5-Star review! We appreciate the positive details and we're happy to know you were pleased with the repair work Max provided. Thank you for the recommendation. -Suzanne Managing Director / PDS Northern Virginia
Alexandria, VA
Excellent service. I called after my spring broke and they arrived within 90 minutes. Max was very helpful and explained everything. Door opens easily now and is much quieter and smoother than before.
- Jeff Bobich
Hello Mr. Bobich- Thank you for the great feedback and review. We're happy to know you are pleased with the service and that your garage door is working better than ever. Thank you! -Suzanne, Managing Director / PDS Northern Virginia
Alexandria, VA
staff were very professional and personable-nice experience overall
- Cyd Kasenetz
Product:
Alexandria, VA
Kevin was great Quickly assessed the condition of both my garage doors and recommended improvements for safe operation and lowest cost
- Frank from Alexandria Va
Product:
Alexandria, VA
Matt arrived on time. Very professional and competent. Conducted preventative maintenance and safety check of garage door installation. As a result door operates smoothly and quietly. Much improved. Matt...FIVE STARS *****easily, no question.
- GCF ALEX
Alexandria, VA
I highly recommnend This company, from start to finish very professional. Five plus stars.
- Duncan Blair
Service Provided:
Product:
Technician: Patrick
Arlington, VA
We had another terrific experience with Precision. Early on a Saturday morning, we discovered our 20 year old garage door would not open. A closer examination revealed the door spring had failed. Within 3 hours of calling the service number, Kevin, a 20 year garage door veteran, was at our home. He quickly diagnosed the failure, offered various options, and in 90 minutes had replaced the failed spring mechanism and other failing hinges. I cannot think how emergency service could have been better. Very impressive.
- Bruce Fried
Alexandria, VA
Excellent service was provided by Matt and Brett today. They came within the promised arrival time after calling ahead to warn of their arrival and were exceedingly polite, precise and careful in all their repairs. They obviously take great pride in their work. They replaced the springs and did a full servicing job that resulted in an extremely quiet garage door function. Will gladly recommend this service.
- Donald Devine
Alexandria, VA
Five stars. My garage door was making a weird "snapping" sound, and the technician diagnosed the problem right away and fixed it. Thank you!
- Audrey Roh
Arlington, VA
First let me make it clear that this review is about the company's policies and business practices, not the installer. The installer was fine, but the company he works for is dishonest. I called them, and they gave me a quote. The phone-quote for the new spring was 2-times as much as the same spring from online retailers, plus they add an $89 service fee just to show up. Not great, but if I wanted to do it myself it would take days to deliver a new spring. I didn't want to wait that long, so I thought "$180 is about 3-times what it would cost to do myself, but at least it will be fixed the next day". I was wrong. The total price ended up being almost $350 to replace just one spring (it's a single door) and cable. That's 6-times as much as it would cost to do myself! If the company had been honest about their astronomical spring markups when I made the appointment, that would be one thing but they weren't honest at all. The phone price was completely unrealistic. Lesson learned: Order a spring from on online retailer for $50-$60 BEFORE it breaks, set it aside for the day the old spring breaks, and when that day comes save yourself $300!
- Mark Hampton
Alexandria, VA
Kevin was very courteous. He took the time to explain the mechanism of the door and what were the weak points in the design and the reason why certain elements would give up before others. Very satisfied with the service and wouldn't hesitate to recommend Precision. Thanks for the prompt and great service.
- Essdras Suarez
Arlington, VA
Great service ! Technician was professional and knowlegable.
- Heather Atkins
Alexandria, VA
No doubt Technician Cory, awesome very knowledgeable professional unbelievable young man. You have a good man in your team . Definitely will referred my neighbors Not only he did job right but also explained what he did. Thks againfor job well done. .
- Yomi Baruwa
Product:
Alexandria, VA
The $85 "service visit fee" was clearly designed to sell me a new garage door opener and not diagnose the problem with the current opener. The rep asked how hold the unit was and he then quickly started typing up a quote for a new opener. He didn't even open the cover of the unit to begin to diagnose the problem. Simply, he said, I need a new opener at $800 and new rollers. The $85 visit fee was a rip-off.
- David Barfield
Arlington, VA
Right on time, excellent service,very knowledgeable technician. 5 stars
- Stan Williams
Product:
Alexandria, VA
Absolutely fantastic. Being able to come out on Saturday without an extra charge is a HUGE deal to someone like me who works full time and lives by herself. Additionally, the tech went above and beyond to try and fix the problem, and when it was clear that really just was not possible, worked his hardest to get me a reasonably-priced new door that looked the way I wanted it to. Would recommend in a heartbeat.
- Leslee Friedman
Alexandria, VA
Matt was terrific and very thorough and professional. Very pleased with the service and price. Will use the company again.
- Sandra Lynch
Product:
Arlington, VA
Technician arrived on time, quickly assessed and fixed the problem.
- Jim Meszaros
Product:
Arlington, VA
Second appointment we have had with Precision and outstanding service and professionalism. Will absolutely keep our business here and always recommend Precision to friends/family.
- David Altizer
Alexandria, VA
I've used Precision since 2009, and I have always been very satisfied with their garage door service. They provide multiple service options, their prices are reasonable, they arrive on time, they clean up afterwards, and I've never had to call them back to re-do work. I would recommend Precision without hesitation.
- Dave F.
Arlington, VA
Excellent service - Paul the technician did a great job, and the woman answering the phone was professional and quick. I got an appointment the same day.
- James Callan
Arlington, VA
Great service - Paul came out and was very knowledgeable about my garage door, performed some much needed maintenance, and gave me some great tips. 5 star all the way.
- Chris Howard
Alexandria, VA
Within two hours of my call about my garage door problem, a technician (Matt) was at our home to quickly take care of the problem and do a complete system check. The quality of service received from Precision on each time we have a problem has been nothing short of outstanding. They truly earn their 5 star rating
- Joseph Conti
Product:
Arlington, VA
Repair staffer came on time and resolved problem.
- Jerry Geisel
Arlington, VA
Kevin did a great job. Very prompt and professional. Garage door is repaired and now performs better than before.
- John Mc
Alexandria, VA
Arrived right on time. Called when they were on their way. Fixed the problem right away - everything top notch!
- Thomas Gangi
Alexandria, VA
Very reliable and professional. I highly recommend this company!
- Heidi Anderson
What a great experience! My door broke on Saturday, I called Precision on Sunday and my door was fixed by Monday mid-afternoon. Can't say enough good things about Max. He was friendly, honest, protected me/my surroundings, explained everything thoroughly, arrived early and finished ahead of schedule. Kudos to everyone in the chain who made this possible - this is a shining example of superior customer service I totally recommend them!
- Nicole C.