Patrick
Average: 4.85 stars
Patrick's Bio:
Fredericksburg, VA
Springfield, VA
Couldn't be more satisfied with today's service call and garage door repair. Patrick was professional and competent and really impressed me. He diagnosed all issues and gave just the options I needed. Please let Patrick know his work was excellent and appreciated!
- Jim Delaney
Springfield, VA
Patrick performed a routine maintenance check on our garage door. He was prompt, thorough and professional.
- David Shea
Fredericksburg, VA
I am delighted with the work Patrick did on my garage door. He arrived promptly, was very courteous, and explained carefully the three options available to repair my door.
- Barbara Dixon
Arlington, VA
First let me make it clear that this review is about the company's policies and business practices, not the installer. The installer was fine, but the company he works for is dishonest. I called them, and they gave me a quote. The phone-quote for the new spring was 2-times as much as the same spring from online retailers, plus they add an $89 service fee just to show up. Not great, but if I wanted to do it myself it would take days to deliver a new spring. I didn't want to wait that long, so I thought "$180 is about 3-times what it would cost to do myself, but at least it will be fixed the next day". I was wrong. The total price ended up being almost $350 to replace just one spring (it's a single door) and cable. That's 6-times as much as it would cost to do myself! If the company had been honest about their astronomical spring markups when I made the appointment, that would be one thing but they weren't honest at all. The phone price was completely unrealistic. Lesson learned: Order a spring from on online retailer for $50-$60 BEFORE it breaks, set it aside for the day the old spring breaks, and when that day comes save yourself $300!
- Mark Hampton
McLean, VA
Patrick was timely and professional. He called to give me an ETA which was appreciated. He made every effort possible to not replace everything and tried to work with the older door equipment we had which was also appreciated. Thanks!
- Beth Dagostino
Gainesville, VA
Fast friendly technician and explained everything very well and gave me options. The spring was broken and needed to be replaced and he installed new rollers and conducted service on the whole door.
- Martha Kairot
Spotsylvania, VA
The technician was friendly and on time, but seemed way more intent on selling me a new opener rather than helping me determine the root cause of my issue. I feel as though the $85 service fee I paid was very high, and the prices quoted for a new opener were more than double what other providers charge. I was shocked at the labor and material costs that were quoted. I cannot recommend this company to anyone.
- Norman Smith
McLean, VA
Service was very prompt. The technician was very pleasant and worked very efficiently and rapidly ... and changed the broken garage door spring. The door now works wonderfully. Thank you !!
- Joseph Gutierrez
Alexandria, VA
The $85 "service visit fee" was clearly designed to sell me a new garage door opener and not diagnose the problem with the current opener. The rep asked how hold the unit was and he then quickly started typing up a quote for a new opener. He didn't even open the cover of the unit to begin to diagnose the problem. Simply, he said, I need a new opener at $800 and new rollers. The $85 visit fee was a rip-off.
- David Barfield
Woodbridge, VA
Patrick was wonderful!! He has sent me in the right direction to have my door fixed! 10 Stars for Patrick!!
- Monique Jobin
Fairfax, VA
Outstanding service and knowledge by the technician. We would NEVER consider doing business with another overhead door firm. Precision is simply the very best at what they do.
- Sidney Williams
Springfield, VA
Great and timely service. I could not have gotten any better service. 5 stars.
- Darrold Goode
Fredericksburg, VA
Patrick was wonderful. Came quickly to repair the door and relieve our stress! Very polite, competent and knows what he is doing! Thanks Patrick!
- John/lois Sullivan
Alexandria, VA
Absolutely fantastic. Being able to come out on Saturday without an extra charge is a HUGE deal to someone like me who works full time and lives by herself. Additionally, the tech went above and beyond to try and fix the problem, and when it was clear that really just was not possible, worked his hardest to get me a reasonably-priced new door that looked the way I wanted it to. Would recommend in a heartbeat.
- Leslee Friedman
Dumfries, VA
Precision Doors responded promptly to our broken spring problem. Patrick A repaired it promptly, professionally, and in a friendly manner. Precision Doors has helped us before over the past few decades and have always done an outstanding job to resolve our garage door problems.
- Charles and Henrietta Scott
Woodbridge, VA
Quickly responded to our broken door springs...fixed and back to normal within 3 hours of calling.
- Jeff Newhouse
Woodbridge, VA
Good guy..... knew what he was doing and took care of things.. In and out Happy ????????
- John Meres
Bristow, VA
Precision was timely, courteous, and professional. The technician arrived on time and quickly performed the needed repairs. I ES very satisfied with the repairs and service.
- Mark Sherrill
Stafford, VA
Outstanding. Arrived on time and solved my problem quickly. Very professional!
- William Kaag
Burke, VA
Patrick was very pleasant professional and answered any questions i had, job completely quickly
- Phil Sayers
Spotsylvania, VA
Service was great. Technician assessed the situation, provided 3 options to solve the problem, and explained rationale for each one. Once the option was selected the work was performed quickly and a complete run down and final check was performed. The technician was very courteois.
- Greg Patrick
Chantilly, VA
Patrick was prompt, courteous and professional. He had the required materials on the truck and got the job done quickly. The only downside is that the cost of the repair seemed high.
- Anthony Placido
Dumfries, VA
Patrick was awesome
- Lashaun Mack
Woodbridge, VA
Excellent and efficient work on our garage! The service provider, Patrick, called to say he was on his way and did great work in a short amount of time. Very impressive!
- Brandon Thorpe
Fredericksburg, VA
Excellent job in repairing our garage door. Technician discovered a few "short cuts" our contractor had taken during initial installation.
- Stephen Miller
Fredericksburg, VA
Great response, great service, great quality! Nice job!
- Diane Murphy
Fairfax, VA
This is the second time we've used Precision Door Service and the service has been great both times. The techs are professional, easy to work with, describe your options clearly and get the job done in a timely manner. Highly recommended!
- Tania and rick Ruth
Fairfax, VA
We could not have asked for better service than Patrick and Precision Door Service in Fredericksburg, VA gave us yesterday! Patrick thoroughly checked out our 9-ft. garage door and tested the two remotes. We already knew that one of the remotes despite new batteries was no longer working, and, in trying various reprogramming methods, Patrick determined that the motherboard in the remote was malfunctioning. We are so very grateful to him for his thoroughness and professionalism. It also does not hurt that his personality is charming! This is the second time we have used Precision and it was another superior service that they provided to us. (The last time in 2013 they replaced the rollers and springs so that they would better support the heavy 9ft. door.)
- Gwen Dente
Woodbridge, VA
Prompt, professional, and efficient. Hard not to like that.
- Mark Mcdaniel
Great service! Quick appointment. Courteous and knowledgeable technician. Thank you.
- Norma & les Woodward