Patrick
Average: 4.85 stars
Patrick's Bio:
Montclair, VA
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We have been using Precision for years. The latest, we had bottom stripping replaced. Patrick was on time, explained all options and did a great job. Well done! Dave Hershman, Centreville
- Dave Hershman
Haymarket, VA
Patrick is an asset to your company. Polite and thorough. Nice young man!!!!!!!
- Judy Compton
Centreville, VA
Patrick Allston, the Precision technician, was friendly and efficient. He very quickly replaced the broken spring and wore bearings on our garage door, and had it working within a half hour. Thanks! Tom P
- Tom Philpott
Gainesville, VA
Patrick installed an opener, cables, and springs in 1.5 hours like he said. I really appreciate his honesty and did not try to sell me things that I did not need.
- Earnest Gorham
Oakton, VA
Patrick did a great job. He's friendly and informative, and we really appreciate his attention to detail iin completing the work!
- Mike Haney
Fredericksburg, VA
Unexpectedly had to fix a broken garage door, Precision made it as painless as possible and Patric (our technician) did a most excellent job! He was attentive, timely, respectful, knowledgeable, and courteous. Its nice to experience such customer service...Way to go Precision. Congrats Patrick
- M. Neubauer
Stafford, VA
Great, friendly same-day service! Absolutely recommended for any garage door and garage opener repairs! Our technician Patrick, did a fantastic job. He called to let me know when he was near, which is SO much better than the typical 'wait game' with other home repairs. Once at the home, he quickly diagnosed the issues and provided two solid recommendations on how to proceed, a Best option and a Good option. He allowed me time, w/out pressure, to choose while answering all of my questions. Would highly recommend Precision - great service, great people!
- Kevin Russell
Stafford, VA
Called to get an estimate to repair one of our garage doors. The spring on the garage door broke and it was not possible to easily manually open the garage door or open the garage with the opener. Precision Garage sent out a technician the very next day. The technician was very professional and extremely helpful in outlining our options to have the door repaired. He answered all of my questions and provided detailed answers to my questions on the pros and cons of each option. At NO time was there a hard sell to go with any one of the options - just very factual information. I highly recommend Precision Garage for anyone needing repairs or service to their garage door systems. Well done!!!!
- Ron and Cathy Squires
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My garage door was opening and shutting on its own a neighbor Omar suggested I call. I logged on your website today, booked my appointment. Patrick came and gave estimates and he installed a new garage door opener. I sent your information to a few realtors I know.
- Jayne Veilleux
Fredericksburg, VA
Your company was recommended by my neighbor. I was pleasantly surprised when Patrick called five minutes ahead of the scheduled arrival time. He was courteous, professional, knowledgeable, and patient- esp. with explanations that sometimes had to be repeated due to a hearing impairment. Patrick preformed an inspection, made me aware of the problem, then presented my three options for repair. At no time did he try to influence my choice. I was very pleased with the service I received and the manner in which it was given. You are fortunate to have Patrick in your employ.
- Mary Carter
Herndon, VA
The technician was great. He did a great job and I appreciate it. Thank you so much.
- Eric Crawley
Oakton, VA
Very efficient and quick response. Quick and thorough repair.
- Dana Delman
Hello Ms. Delman- Thank you for taking the time to share feedback on your appointment. We appreciate your positive comments, 5-star rating and we're happy to know you are pleased with the service provided. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fredericksburg, VA
Hello I would like to thank the techican for taking the time to explain what was wrong with my garage door and what it would take to fix it. The Techican was very friendly and polite and knowledge on garage doors.
- Isaiah Joyce
Hi Mr. Joyce- Thank you for choosing Precision and for sharing such a nice 5-star review. We appreciate you. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Springfield, VA
As always, Patrick was prompt, early in fact, and very through. Explained what he found in his troubleshooting and provide options. He quickly installed the new sensor and demonstrating that the door was now operating properly. I will always call Precision when I have an issue with my garage door operating system.
- Victor Fiebig
Hello Mr. Fiebig- We appreciate you choosing Precision and sharing your positive feedback! A satisfied customer makes us very happy. Thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Stafford, VA
Patrick was very knowledgeable and provided me with options to tuneup the garage door. He really took the time to explain everything. I would definitely recommend both Patrick and the company. I was able to get same day higH quality service. Will definitely use them again and will hiGHly recommend them to family and friends.
- John Laffman
Hello Mr. Laffman- I'm so glad you reached out to Precision and we were able to provide same day service. Thank you for the kind words, the awesome review, 5-star rating, and recommendation! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fredericksburg, VA
Patrick was awesome! Prompt, professional, and knowledgeable. I had questions, he had answers. After walking me through the fix he gave me several options/estimates to fix it today and what may need addressed in the future. He never pressured me or tried to upsell anything which I greatly appreciated. Highly recommend these guys, and will definitely use them again!
- Damien Bollino
Hello Mr. Bollino- Thank you so much for choosing Precision for your garage door issues. We're happy to know you are pleased with the service Patrick provided. We always appreciate the awesome feedback and 5-star rating, thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fredericksburg, VA
Patrick was prompt and courteous, performed routine maintenance and thorough inspection, provided tips on maintenance, indicated parts that may need to be replaced in future without pushing or any “hard sell.” Will probably go back to Precision in future for replacing some of the parts showing wear.
- Roger Schneider
Hello Mr. Schneider- Thank you for the opportunity and for taking the time to share your Precision experience. We appreciate you and we're here for you. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Burke, VA
Excellent service. Fast and efficient.
- Anita Lopez
Hello Ms. Lopez- Thank you for choosing Precision and for taking the time to leave us an awesome review and 5-star rating. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
McLean, VA
Patrick was very knowledgeable and professional. Will definitely use precision when I need to repair or replace my doors. Thank you!
- Joan Bradley
Hello Ms. Bradley- Thank you for taking the time to share your awesome review and 5-star rating for Precision and Patrick. We appreciate you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Gainesville, VA
I had new springs installed 18 months ago and had a cable break recently. Certify insisted that they had to replace the 18 month old springs with new ones, which I find hard to believe. As a result my bill was double what it should have been. I do not recommend this company.
- John Kerins
Hello Mr. Kerins- We are sorry to hear the disappointment with your experience. Our goal each day with every customer is to repair a garage door properly and safely. I left you a voicemail and text message in hopes of discussing your issues and concerns, but unfortunately I have not heard back from you. This is the first time we have been to your residence, as another company provided the service work 18 months ago. Therefore, we do not know if you had the correct springs installed, the quality of the springs, and whether they were even new springs. The longevity of a spring is determined by the cycle life. The more you use your garage door, the sooner you are going to need new springs. Please know, 18 months ago, torsion springs were 1/3 the cost of what they are today. When your technician arrived this morning, your door was racked which is the most dangerous position a garage door can be. Part of your invoice today was the fee for the technician to bring your down into the safe position to be worked on. We recommend new parts that properly work together. We do not wind and unwind springs, according to insurance regulations. We do not provide “band-aide” repairs, as the safety of our customers, as well as our technicians, is top priority. The good news is that you called on the 4th of July holiday and we arrived the following morning to service your door. Your technician is knowledgeable, experienced, and walked you through recommended options that would address all the issues identified in the inspection report. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Woodbridge, VA
The response was timely, and the problem was repaired. I wouldn't hesitate to use their service in the future.
- Dexter Thomas
Hello Mr. Thomas- We appreciate your business and the opportunity. Thank you for your kind words and for taking the time to share a review and 5-star rating. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fairfax Station, VA
Patrick provided great customer service!!!
- John Rhodes
Hi Mr. Rhodes- We're happy you chose Precision and super happy you are pleased with the service Patrick provided. Thank you for taking the time to share your review and 5-star rating. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fredericksburg, VA
Patrick was professional and courteous from start to finish. Veteran owned a plus. Thank you.
- Cynthia Passaretti
Hello Ms. Passaretti- Thank you for sharing your such a great review on your Precision experience and the service that Patrick provided. We certainly appreciate you. Sincerely, Suzanne, Managing Director Precision Garage Door Northern VA
Fairfax, VA
Pat was great...he was available early, called me, and was at the house pronto. Pat was on the original install team last year, and that went smoothly as well. My "tune up" went quick, and I highly recommend him and OGPDS.
- William Pinney
Hello Mr. Pinney- We appreciate you taking the time to share a review of your Precision experience, the 5-star rating, and the awesome recommendation. Thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Vienna, VA
Great job. Reasonable price. But I gave you a 5 star rating because Patrick, your employee called me and said he was available to come early and he was friendly, efficient and very professional. He’s a great representative of your company.
- Ann Klenk
Hello Ms. Klenk- Thank you for the awesome review and 5-star rating. We truly value your feedback and kind words regarding your Precision experience and the service that Patrick provided. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Leesburg, VA
Patrick provided excellent service with professional and engaging interaction. He has the ability address the technical matter and manage the questions in a friendly and professional manner. I wholeheartedly recommend Precision for any garage door repair an or installation!
- Lloyd Telford
Hello Mr. Telford- You made our day! We really appreciate you taking the time to share your Precision experience and review of Patrick's service. A happy, satisfied customer and 5-star rating...Thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Spotsylvania, VA
Great job. Very professional.
- John Konicki
Hello Mr. Konicki- Thank you for choosing Precision and taking the time to share your review and 5-star rating. We're happy to know you are a satisfied customer. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fredericksburg, VA
I had used them before and was delighted! I used them again with the same result!!!
- Paul Bonner
Hello Mr. Bonner- Thank you for being a loyal Precision customer. We appreciate you. We are happy to hear the positive feedback. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fredericksburg, VA
Patrick A performed an inspection. He detailed the problem and fixed the issue. Patrick was very professional & customer-oriented.
- Martin Rivers
Hello Mr. Rivers- Thank you for the 5-star rating and terrific feedback on the service that Patrick provided. We're happy to know you are a satisfied Precision customer. Thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Fast response, very personable guy doing the work and now my door works. Thanks
- Tom Polhemus