Read what people are saying
about Precision Garage Door in:
Fairfax County, VA
Precision Garage Door of Northern VA & Fredericksburghas received 647 reviews, averaging 4.95 Stars:
Herndon, VA
Fairfax, VA
*****
- Owens, Lori
Centreville, VA
We have never been anything but pleased with the professionalism and friendliness of the staff at Precision Door. We call you when our door gives us any kind of problems and you always take great care of it! Thank you!
- Donatelli, Evan
Dunn Loring, VA
We called Precision and they came quickly and fixed our door right away. Good service.
- Apollo Nguyen
Springfield, VA
From purchase to installation the entire process was painless! thank you!
- M. LaCruz
McLean, VA
Quick, prompt, very knowledgeable. Great company!
- John Harper
Great Falls, VA
Jason was friendly and had a lot of knowledge on how to fix our door. He had it back up and running in about an hour. Couldn't have been happier.
- Nora Campbell
Burke, VA
Thank you.
- John Shelton
Oakton, VA
Thanks for the good service. I will call again if my door should break.
- S. Pritchard
Lorton, VA
We had the pleasure of meeting Jason at our home today. He was very professional and explained everything that needed to be done to our garage door in a way we could comprehend. Thanks for your service.
- Amanda C.
Springfield, VA
Thanks for fixing our door. 5 stars; from the time I booked the call till the time your tech left, I was very impressed.
- Oscar Garcia
Lorton, VA
Thanks to Precision and Kevin for fixing my door. It's working great! 5 stars.
- Peter Collins
Reston, VA
Thank you for fixing our garage door. It is working great now. I'll call you back if any issues return.
- Erin Durr
Oakton, VA
My door is running so smooth again. And it is quieter than before. Wow! Thanks Precision!
- Remmie Stirling
Fairfax Station, VA
Thank you for the service on our door. It is working great again.
- Nancy Keville
Annandale, VA
I wanted to call to thank you for fixing our broke spring. I was worried that it would take forever to get someone here to fix it, but your company was quick and very professional. You called me enroute, your prices matched what you quoted. Very rare to find a reliable company. I will call you back if anything should go wrong.
- Victoria Spalding
Reston, VA
Jim was professional and friendly. Thank you.
- Adrian Kent
Herndon, VA
Service was quick and prompt. Price was a little higher than what I was expecting, but the service I received made up for it. I will use them again and recommend anyone looking for professional work to call Precision.
- Seth Gallahan
McLean, VA
What a great staff you have working for you. Your office is very friendly, your techs are friendly and garage door savvy. Your prices are competitive. Thank you!
- Tessa P.
Lorton, VA
Kevin was a pleasure to have at our home. He is a huge asset to your company. He was thorough with his inspection and got to work right away. Thank you very much.
- Iris Littleton
Herndon, VA
I was very pleased with your service. You called me enroute, which worked perfect for me because I was able to stay at work until the call. The prices you quoted on the phone were the same as the tech gave me on site. No surprises! Couldn't have asked for more. Keep up the great service.
- Saveed Hassan
Burke, VA
Great service. Tech as very knowledgeable. Thank you.
- Jason T.
Herndon, VA
Thanks for fixing our door. Works great again.
- Jermain T.
Fairfax, VA
Thank you for fixing our door. It was giving us trouble for almost a year, now I have 1 less thing to worry about.
- Randall Kennedy
Fairfax, VA
Pro.: I like the service provided by Precision. It provides the technician's name, and calls me before the technician arrives. The technician is very good and friendly. Con: I don't like the way I am charged. When the technician came about a week ago, he replaced spring and other things. I paid $615.00. After a week, I found that my garage door got stuck and I needed to try a few times to close it. I called Precision and wanted the technician to come back for troubleshooting. When Kevin came, there is nothing wrong. The problem cannot be reproduced. Kevin said he needed to charge me $85 for this visit. He claimed that the problem was not on the part he did, and therefore I need to pay as if it is a new visit. I disagreed because I am not fully convinced that it was NOT the part he has done. I have to say that I am not an expert and cannot judge what he said is true or not. But the problem did happen when he did the work a week ago. I don't want to pay for his second visit. He said it was OK that I don't pay, but no business for me any more. His attitude is very friendly, and I know it is the company policy. But it is not reasonable to me. If I didn't ask him to come for the first time, I would not ask him to come this time. I think I should not be double charged.
- Shujia Gong
Mr. Gong, Thank you for taking the time to post a response. We certainly understand your concern that because our technician was just at your home the following week, that the issue that you were experiencing was due to the work that we had done. Unfortunately, when you get into issues with the operator, just because the problem isn't there at the moment, doesn't mean there isn't a problem right around the corner. When we completed our safety check the first visit, everything was working properly, both the door and operator. When you called us back to your home, you stated the same problem as when we were originally out at your home occurred. If when we returned, there was an issue with the work we did, we would have taken care of the issue for no charge; however, after doing another inspection and testing the door, we found nothing wrong. The door was working properly, on every attempt to use the door. If we cannot reproduce an issue, we cannot fix an issue that "might" be there, and unfortunately, our visit to the home is not free in that case. I hope this clarifies some concerns you may have had. At this point, we do have you on a do not return list. Until we recieve payment for the service call on our last visit, we will be unable to make any repairs to your home, even if an issue occurs with the parts we installed. If you would like to take care of the amount owed, we will gladly take you off our list. Precision Door Service
Product:
Fairfax, VA
Thank you for such a quick response! We are so appreciative!
- Caroline, Connie
Centreville, VA
What excellent service! From the moment I called your office until the moment that Kevin left everything was 5 star!
- Frank, Angela
Fairfax, VA
I was very pleased with the quick service we received to replace our Garage Door SPring. I will continue to recommend precision door!
- Williams, Frank
Fairfax, VA
I was very satisfied with my garage door repair!
- Smith, Julie
Burke, VA
***** Thank you!
- Tim S.
Jim was very friendly and knowledgeable about garage doors. He quickly diagnosed what our issue was and got started right away to fix it. After he was done, he talked to me about steps to keep the issue from happening, and he did it in a way I could understand! Thanks for your outstanding service. I'll certainly call you back if anything happens again!
- Jason Carlton