Cameron
Average: 4.56 stars
Cameron's Bio:
Woodbridge, VA
Hello Mr. Streng- Thank you for taking the time to share an awesome 5-star review! We appreciate your loyalty and business over the years. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Alexandria, VA
Cameron is very professional. He showed up right on time and did a fantastic job. We highly recommend Precision Door Service. Thank you, Cameron!
- Flora Wack
Hello Ms. Wack- Thank you so much for taking the time to share a review and your feedback. We are happy to know you are pleased with your Precision experience and the service that Cameron provided. We appreciate the recommendation! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Alexandria, VA
I wanted to take the opportunity to share my experience. Unlike most, maybe, I’m reviewing even though I decided not to have Precision Garage Door to perform work at this time. I came to this decision strictly from a personal financial standpoint and not because of anything negative about Precision Garage Door. Cameron was the tech that provided an estimate. Friendly guy, professional and obviously very knowledgeable. I also spoke with Suzanne. I found her to be equally professional, customer service oriented and very informative. Again, I know this isn’t the typical review but positive interactions and great customer service deserves mention. Thank you!
- Todd Branson
Stafford, VA
Garage door spring repair and over haul. Excellent service by Kevin and Stone. Professional and efficient technicians. Very great experience from beginning to end. Thank You Precision and thank you Kevin and Stone!
- Ian Rodriguez
Hello Mr. Rodriguez- Thank you for the awesome 5-star rating! We're very happy to know you are satisfied with your Precision experience and the service provided by Cameron and Stone. Sincerely, Suzanne, Managing Director / PDS Northern VA
Warrenton, VA
I was pleased with the service to replace my wall unit. Cameron did a good job in fixing my issue. My main concern is how the company handles pricing of services. Cameron told me he would do the inspection of the unit which would take about 15 mins. When I came back to check on him about 10 mins later her was in the truck talking on phone discussing replacement part for my wall unit. He told me during his inspection he saw some issues, but didn’t elaborate on these issues & he didn’t do anything regarding these issues. When he was finished replacing my wall unit, he gave me my invoice total & I paid. When I received invoice by email I saw I was charged $65 for preventative maintenance which he did not do. The $85 charge for the visit only includes the inspection & labor for the visit. I attempted to resolve the discrepancy on the $65 charge with the company, but was denied as they said work was done & I agreed for representative to continue work. I do recommend this company for your garage door needs, but also recommend you witness everything the representative does during the visit.
- Les Schroeder
Hello Mr Schroeder- Thank you for sharing your review and we’re glad to know you were pleased with Cameron’s service and your new wall console that was installed. However, we are sorry to hear you are disappointed with a portion of the service that was provided. What you described in your review does not fit what Precision Garage Door of Northern Virginia stands for. Cameron completed the 25 point safety inspection as well as the preventative maintenance, and was on the phone with the owner discussing which wall console would be best. It is our policy to review and approve all work before we begin. When you reached out to our office with your concern, I offered to have Cameron call to discuss further and explain what was included in the preventative maintenance service, but you declined. Sincerely, Suzanne, Managing Director / PDS Northern VA
Product:
Spotsylvania, VA
Outstanding response. Tech was on time and explained the options. Found what caused the initial issue
- Niel Koenig
Hello Mr. Koenig- Thank you for choosing Precision and taking the time to share a review of your experience. We appreciate the opportunity, and very happy to know that you are pleased with the service provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
McLean, VA
I called for a repair and Precision came within a couple of hours. The technician was clean, pleasant, informative, and efficient. I highly recommend.
- W.K. Caine
Hello Mr. Caine- Thank you for choosing Precision for your garage door repair. We appreciate you taking the time to share your Precision experience and positive feedback. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Fredericksburg, VA
Professional and good customer service.
- Marsha Kent
Hello Ms. Kent, We really appreciate you reaching out to Precision. Thank you for the wonderful review and 5-star rating! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Stafford, VA
5 star. Your highly qualified technician always goes out of his way to insure the very best service possible and you know the finished job will be done right and long lasting.
- Jean Waterman
Hello Mr. Waterman- Thank you for the 5 star rating!! We appreciate you taking the time to share your review and feedback regarding your Precision experience. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Door spring broke yesterday afternoon, and I was able to schedule a repair early today. Cameron was on time, and he did the repairs in short order. I have used PD for almost two decades. I would not hesitate to recommend them.
- Peter Streng