Matthew
Average: 4.96 stars
Matthew's Bio:
Alexandria, VA
Product:
Fredericksburg, VA
Absolutely five stars. Matt did a great job. This is his second time on a different door than he fixed the first time. Great service and the technician is extremely knowledgeable
- Scotty Reese
Product:
Great Falls, VA
The service technician was timely, informative and helpful.
- Michael Melton
Woodbridge, VA
Based on recommendation, changed springs, pulleys, rollers, basically a complete overhaul. Matt did a great job replacing everything quickly and cleanly. I honestly don't know how the price compared to others, but I felt like it was worth having the work done by knowledgeable, trustworthy, and efficient professionals. You get what you pay for, and I'm confident that the new installation will last for many years. Everything runs much smoother and quieter now.
- Walker
Product:
Reston, VA
The service was excellent and the repairman explained everything in detail.
- Michael Willett
Ashburn, VA
I had no idea who to call when I needed garage door repair. I googled and took my chances. How happy I am that I contacted Precision Door Service. I was able to schedule service right away during hours that worked around my work schedule. The man who serviced my broken garage door was most professional and knowledgeable. He took the time to explain what was wrong with my garage door and gave me several options about the ways to fix my garage door and the varying prices. My garage door was fixed promptly and is now working very well. I am so pleased with Precision Door Service and I will certainly recommend the company to friends and neighbors who are experiencing similar issues. Gratefully, Kathy Rather
- Kathy Rather
Product:
Fredericksburg, VA
Once again excellent service. Definitely 5 stars. Matt was here on time and did a wonderful job doing our annual inspection and service on the garage door and the opener. Thank you. Since this service was not listed, I had to put something down so I could send the review.
- Stan Tetlow
Alexandria, VA
Great company. Called them at 0745 in morning and they made an appointment for same day between 11-2. They were there at 1130 and programed my two new door operators (that I purchased and installed) in a half hour. They reviewed and inspected my work, checked the doors for wear and safety issues, and lubed the springs. First class service! I was especially impressed with the Tech, Matt. I'm detail oriented and Matt was very well trained and experienced and a self described perfectionist so couldn't be happier. I will call them again and ask for Matt when I get around to installing an operator on the third garage door too.
- Mike Schmidt
Fredericksburg, VA
Spring on the garage door broke. Called to have emergency service. We subsequently found out that the charges appeared to be twice what other garage door repair companies charge. We called to voice our concerns and were offered a $25 rebate. We were dissatisfied with the charges and we wiould not consider using your service in the future.
- Mel Gruber
Product:
Sterling, VA
Great same day service!
- Thomas Rogers
Fredericksburg, VA
was on time,very nice and very efficient
- Brenda Huff
Gainesville, VA
The service repairmen were excellent. The work they performed was neat and the garage door works perfectly. They were very good at giving me the options and prices for each alternative. I did not feel like I getting a sales pitch that did not meet my needs. I decided to have the door repaired, not replaced and I am happy with it. Congratulations on great customer service!
- Gina Hayes
Fairfax, VA
Matt was great to work with and did a fantastic job with the repair.
- Bruce Cheng
Product:
Fairfax Station, VA
Quick, efficient and reasonable service. 5 star
- Donald Morgan
Stafford, VA
Great service, we really like the 24 hour hotline for service scheduling.
- Mathew and Jen D.
Gainesville, VA
Garage opener needed a new board as it was fried from recent storm. Your service man recommended the Woods Surge Protector for protection so I purchased one directly from you all for $25. I wanted to get another one for another location through Home Depot for $5 (discovered later). Why such a markup on the price? I think the service and guys were very good. Didn't like the markup price on the surge protector for the opener.
- Beverly Carter
Product:
Fairfax Station, VA
Five stars. Fast, professional, personable, best solution to the problem. Just like the last time when I needed a broken spring replaced. Thanks. Don Morgan
- Donald Morgan
Product:
Spotsylvania, VA
Matt came out as scheduled, had the replacement of the springs and door working fine within an hour. This is the way it is suppose to be dealing with service companies. Definitely worth using.
- Tom Buono
Chantilly, VA
We had our garage door repaired a couple months ago. I noticed that it was rubbing on one side. Matt came out the very next day and adjusted it, under warrenty. Great service!
- Patty King
Product:
Ashburn, VA
Matt arrived on time and was very professional. He explained what was needed and performed the repairs immediately.
- Suzanne Gabbert
Product:
Alexandria, VA
Excellent job and arrived on time. Doors are quieter than original installation!
- George Shultz
Ashburn, VA
The Best
- Leonard Rosenberg
Product:
Stafford, VA
I choose Precision because they were local and I'am glad I did. Very Professional Company from the office to the Technician. My spring broke and some other things I didn't notice until the tech. pointed it out. He had everything on his truck and fixed it in a timely manner. I give precision Five Stars. .
- Chris Dubiel
Product:
Fredericksburg, VA
Outstanding service!
- Bill Wishard
Fairfax Station, VA
Professional, timely, efficient, cost effective.
- Donald Morgan
Product:
Haymarket, VA
I called at 9:00 AM and had a technician at my house at 1:00 PM the same day. Matt was extremely knowledgeable. He explained everything and completed the repair quickly. I will recommend Precision to everyone in my neighborhood that has any garage door issue. Thanks!!
- Patty Lamaestra
Fredericksburg, VA
New Garage door installed. Matt called prior to showing up and was on time. Did a professional job.! Cleaned up the area and took the big old heavy door away! Explained the maintenance process prior to leaving. Give the young man a raise!... It's nice to see young people who take pride in their work and do it right! He represents the company very well!
- Ted Worley
Product:
Spotsylvania, VA
I can't offer anything less than 5 stars. From the time I googled to the time I was completely satisfied with a fully operational and quiet garage door system; was less than less than 3 hours total. The Lady I spoke with was very professional, set up an appointment with the technician, Matt Meier who was well prepared to complete the job from the get go. He had the springs and all necessary parts. His inspection was spot on and his repair was quick and flawless. I've never heard my garage door operate that quietly. This gentleman was a fountain of knowledge on all aspects of garage doors which I soon found out was not as simple as it looked. He educated me for future projects to upgrade/ update my garage door and the opener. I would highly recommend Precision to anyone needing any type of garage door repair or maintenance. I will certainly call Precision in the future.
- Eddie Perez
Product:
Fredericksburg, VA
Fabulous! Everything about this repair was wonderful. From calling to make an appointment to the young man coming EARLY!!!! He called and asked if he could and we were delighted to accept. He was very polite and professional too. He introduced himself and set about looking over our broken door. He took his time and even checked our other door too. *which was repaired by Precision in 2012* After his inspections he very kindly explained what broke and what we needed to do in order to make our door work and be safe. We agreed and he set about working and fairly soon he was all finished. He opened and shut the door and I was amazed that is was actually quieter and did not shake. He explained that he adjusted a rail (was not lined up well) for us so it would run smoother! He then showed me how to oil the springs. We had been oiling the castors but did not realized the spring needed oil too. We had bought a can(2012) of their spray oil and I recommend it. Its easy to use and smell is fine. When he left we were confident that our door was repaired properly and we were all safe. The added bonus was that it was running quieter and smoother too!! The price for the repair was great too. Thank you for another wonderful repair job on our doors. Matthew was a very nice young man who knew what to do and his confidence & workmanship gave us peace of mind.
- JAB
Product:
Haymarket, VA
My technician, Matt, was friendly, knowledgeable and efficient. The garage door now operates smoothly and quietly. Thank you!
- Christine O
Product:
The service technician arrived on time, explained to me what was wrong and what my options were. The entire repair took less than two hours and the door was working better than ever when the job waas done.
- Joseph Conti