Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 2012 reviews, averaging 4.94 Stars:
Fredericksburg, VA
Product:
Leesburg, VA
Paul gave me an honest assessment and quickly addressed the problem. They came the same day and on a Sunday!
- Happy Customer
Fredericksburg, VA
Response time was fast. Service tech was on time and very helpful. Tech had all materials needed and repair was completed in no time. He was a delight to work with. Thanks Precision Door!!
- Adrian Delvicario
Fredericksburg, VA
Precision has taken great care of us for years - yesterday's phenomenal service added yet another link in our chain of satisfaction! Paul responded quickly, diagnosed the problem and provided a solution like a professional. I appreciated the lack of "hard selling" and/or "upselling" - just good information with a desire to help. We committed to a plan and Paul delivered as promised. We are very happy with our new set up and will remain loyal customers!
- Ian Macfarlane
Product:
Herndon, VA
I called for an appointment late in the afternoon and was able to schedule a visit for the next day to diagnose and repair a problem I had with the door. At first we could not reproduce the random problem with the door but just after the technician left I was able to reproduce the random problem and a quick call to the technician brought him back in a few minutes to correct the problem once we had been able to confirm the diagnosis. Kevin was courteous and knowledgeable and had the needed parts to make an immediate repair to the garage door opener .
- Ron S. Herndon, VA
Stafford, VA
This is the second time we've used Precision for our garage door needs. I wouldn't use anybody else! The employees are polite and professional, from the administrative staff to the technicians. Matthew, our technician, was thorough and immediately knew how he was going to fix the problem. Everything is working great again!!
- Joe Kantor
Falls Church, VA
Kevin the installer was excellent, and i would have rated you 5 stars if i just interacted with him. Your front office however has problems. Matt the scheduler was not as proactive as he should been which cost me a week more of a non- functioning garage door than it should have. and when i called the main number and could not be connected to Matt because he didn't answer, the young lady said i could not have his direct number because it was "against company policy". You've got to be kidding! Change this!
- Allen Whitt
Product:
Arlington, VA
Excellent service - Paul the technician did a great job, and the woman answering the phone was professional and quick. I got an appointment the same day.
- James Callan
McLean, VA
I've used Precision twice now, once to replace our garage door and once to service our sears door opener. Each time they did a great job; were professional, thorough and courteous as well as very knowledgeable. I will definately use them again and recommend them to others.
- Michael Shochet
Burke, VA
Garage door spring broke. Called Precision. Said Kevin could come out next day. Kevin came. Garage door fixed. Kevin's been doing this for us for 11 years. He installed the doors, and has come out twice to inspect an/or repair if needed. Couldn't be happier. Thank you Kevin and Precision.
- Tony Stampone
Product:
Fairfax, VA
I selected a five star rating because the Precision Garage Door Service technician arrived on time, made recommendations to extend the life of my garage and performed the duties that I originally called about to my satisfaction (replaced the back-up battery). As a result of the technician's professionalism, I signed up for the company's preventive maintenance plan. I can say in all honesty that I will recommend the company to my contacts.
- Joseph Huggine
Woodbridge, VA
Patrick was amazing!!! He explained everything in detail and was very thorough in his work. I would definitely recommend Precision and will use them in the future.
- Constance Billingsley
Arlington, VA
Great service - Paul came out and was very knowledgeable about my garage door, performed some much needed maintenance, and gave me some great tips. 5 star all the way.
- Chris Howard
Fredericksburg, VA
On time and professional service.
- Jennifer Bonney
Product:
Stafford, VA
Very happy that i had called! Reasonable and very professional!
- Anthony Fedga
Product:
McLean, VA
Paul, my service technician was excellent. Very knowledgeable, prompt, courteous, and professional. Fixed the broken spring and adjusted my garage door so it now works even better than when it was new! Highly recommended.
- Viet Ta
Product:
Fairfax, VA
On time, professional and knowledgeable.
- Mike Shisler
Product:
Fairfax, VA
Paul arrived on-time, he identified the problems, told me the cost, and completed within 1 hour. I am very pleased with Precision Door. Mark FairfFax
- Mark Duval
Product:
Springfield, VA
Awesome service from first call til completion!
- Andy Humphrey
Product:
Stafford, VA
Patrick A was awesome. Did an outstanding job on door repair.
- Celeste Simmons
Herndon, VA
I called in hopes of getting a technician and one showed up 2 hrs after my call. Austin was very friendly and professional. He explained different options that I could pursue as well as maintenance and some common issues to look out for. Extremely pleased with the service and would recommend Precision Door Service to anyone needed garage repair.
- Ben Ackerman
Product:
Stafford, VA
Guy did a great job, was super fast and really knew his job. Would definitely go with these guys again if needed.
- Mark Terry
Product:
Fairfax, VA
Technician was very professional and efficient, took the time to explain exactly what he was doing and why.
- Mark Matusiak
Warrenton, VA
Excellent service!
- Susan Wood
Product:
Woodbridge, VA
Not free, but, I got full value for my money. My torsion spring had broken and on cable was snapped. Kind of a Mess. I called and Precision sent a team. I was given 3 distinct price points and solutions ranging from a "make it work again" price point at the low end to a "complete rebuild" point at the top. I am not planning to sell this house anytime in the near future, so I went with the complete rebuild package. Not free, but certainly Full Value for my hard earned cash. My door and its fittings are working like new (maybe better than new). They went over everything and even helped me "reaquire" my outdoor entry pad function. I am very pleased.
- Richard Houser
Product:
Oakton, VA
Precision was wonderful, called this morning and got an appointment at noon! Paul was on time and diagnosed the problem and fixed the garage door within and hour! Great prices and customer service!
- Shelly Hess
Stafford, VA
The tech was extremely knowledgeable. He explained clearly every step of the process. I will certainly use Precision again in the future.
- Walter Peterson
Product:
Alexandria, VA
Within two hours of my call about my garage door problem, a technician (Matt) was at our home to quickly take care of the problem and do a complete system check. The quality of service received from Precision on each time we have a problem has been nothing short of outstanding. They truly earn their 5 star rating
- Joseph Conti
Product:
Herndon, VA
Yes Patrick was terrific. He first chalked us to let us know he was 30 minutes away very nice. When he arrived he treated us with respect, courtesy, professional care, and was someone we trusted to work on our home. He is a great Stewart for your company.
- Shelley Ottinger
Vienna, VA
Kevin T. was knowledgeable, professional, and personable. In addition to installing a keypad, he evaluated the entire garage door operating system. Will call Precision Overhead Garage Door Service when we need future maintenance or upgrades.
- S Guertin
Product:
I would first like to comment on Matthew. What a fine young man. He was on time, very thorough with checking out the problem with my garage door. I appreciated the fact that he explained very thing he did and then I choose what I want to have repaired that day. My son was visiting from out of town and I had him listen in on the conversation between Matthew and myself. He commented on what a nice job he did at explaining the problem. I was so glad he had all the parts and wouldn't need to come back for a second time. The receptionist were very personable as well. Thank you Precision for leaving your sticker in my garage when the house was built. Brenda Steele
- Brenda Steele