Garage Door Repair in Northern Virginia & Fredericksburg - Page 34

Tom Garden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was excellent He did a very high quality job His customer interface was well done The cost of electronics was very high. Do not know how u can justify the prices of them

Octavia Parker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jed was very professional and knowledgeable. He explained the problem in terms I could understand. He was very efficient and did a great job. I would them again.

David Oconnor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very impressed. We were able to get a same day appointement. Repair person arrived with in an hour of our call. He was very knowlegeable and explained what he was doing. He was very thorough. I ask that he not discuss the cost of the repair with the homeowner as my husband and I were going to pay. He honored this request in a very tactful manner... Woud not hesitate to use again and will recommend your company to our neighbors in LeeLand Station!

Jan HIlton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars

Steve K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Door was noisy and jerky and would not close withour multiple attempts. Technician (Matt) installed new bottom seal, door rollers, and belt drive opener. Now door is so smooth and quiet, sometimes I open and close it for no reason other than just to listen to it. I don't know how the price compares to others but the service was excellent. You get what you pay for.

Andrew Vail

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Kevin, provided a call-ahead and arrived right on time. He reviewed the problem and provided a simple solution. He did his work, quickly, efficiently and professionally. Overall a great job.

Lou Mercado

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Best customer service ever! I highly recommend Precision!

Eric Halpin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technical was professional and helpful. Came early and stayed until the job was done.

Cliff Landsman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great experience. technician called and said could actually come earlier than scheduled. technician was completely professional, showed me exactly what was wrong and what was needed to be done. he explained what the cost would be and kept to it. work was done perfectly and I am extremely pleased. I would not hesitate to use this company or technician again.

Joe Lanzafama

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good experienced, second time I have used this company. 5 stars

Robert Vanderhye

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience was excellent. Precision was quick, professional, and honored my warranty with no hassles whatsoever.

Scott Willey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. The technician showed up in the early part of the promised time band, talked over options with me, and did the job professionally. Most importantly, my wife is happy because she can get her car in from out of the cold!

Tony & dawn Webster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We continue to be very pleased with your service. The technician, Kevin, who performed the repair was on time and helpful. Your communication with us was outstanding. The email confirmation included everything that I had mentioned over the phone when making the appointment. My wife received a call from you on the day of the service asking if the technician could come a bit earlier than scheduled. Everything considered, this was a very good experience and we will keep using PDS for our garage door needs.

Larry Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jed, was very professional. Explain what the problems were and how much it would cost. I would give him 5 stars.

Glenn Keller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was exceptionally pleased with how quickly Precision was able to respond to my problem and even more pleased with their professionalism. They rapidly identified the immediate problem, provided possible upgrades to ensure a longer door service life, and completed all work in a minimum period of time.

Bruce Stewart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company was recommended by a coworker and I am glad he did. The appointment was prompt anad I appreciated the availability of the work to be done on Saturday. Technician was pleasant and efficient. 5 Stars!

Rebecca Nielsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five Stars - very knowledgable and efficient. We had springs and gears replaced, and safety beams adjusted, and remotes refreshed and batteries replaced.

Tom Rollo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Technician arrived right at the scheduled start time, explained everything, and completed the work promptly.

Kerry May

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Terrific service by Jed on-sight as well as the folks in the front office. Professional, speedy and efficient. Couldn't be happier with the service provided.

Mrs. Israel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our tecnician was on time, very polite and knew what was causing the problem and how to repair it. He made suggestions but didn't pressure us into buying more than what we needed. We were very pleased with the service.

David and kathy Guin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was very professional. He came and diagnosed serious problems with our 1980's system. He offered several options and excellent advice. He followed up exactly as promised and completed a pretty big overhaul - results flawless. My car was "trapped" and he helped me get it out before the parts could be shipped. Very satisfied and would recommend you in a heartbeat. Also invoicing / logistics were flawless. And response time was much better than I had feared.

Frank Stamey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We noticed this morning that the wall unit garage door opener was flashing, and the two remotes were not working. Not knowing what we could do, I called your company to see if someone might be available today in the Stafford area. Kayla determined that Jed Hawk would be available between 2:00 and 5:00. Later in the afternoon, it was learned that Jed was running late for the appointment. First Heather, then later someone else called to advise of the slippage and to apologize for the inconvenience, and I assured them that we would be home. Jed finally arrived at 7:10, and he also apologized for the inconvenience. After we discussed the basic problem, Jed was able to correct the problem very quickly. I also asked him if he had an additional remote for a third vehicle I now have, and when he verified that he did, he again very quickly was able to get it programmed to work with my opener. During our conversation I inquired about renewing our annual preventive maintenance visits. He immediately agreed that he could do a complete inspection this evening to preclude me having to reschedule a visit. This excellent customer service reminded me why I immediately called your company to correct my problem. I had used Precision Garage Door company for a few years in 2009 through 2011 and the service by Jim Rost. The service today shows that your company is still at the top of the service providers in the garage door business. Thanks very much to all of your staff members who assisted me today, particularly Jed Hawk. They all deserve my appreciation and represented your company in the manner you desire.

Donald and Ann Leaf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision this morning from work hoping to have my garage door fixed today. The person on the phone was very nice and accommodating. After speaking with to the receptionist I knew the price was a little high but it seemed as though the company was one worth working with. When the technician showed up he tried to up sell my wife to the price point of over 3 times that of which was discussed on the phone. She called me at work and spoke with the technician and the price came down about 30%. Still 2 times the amount discussed. It is unfortunate that companies feel they can take advantage of people in this manner. I do know the cost of this job. I was at work and wanted to get the job done. I was willing to pay for that convenience of the work done. I was not willing to be taken advantage of. The technician also tried to tell my wife how our house is not safe. This tactic is not acceptable. My house is safe. The garage doors have been working fine. I had to pay a high price for this unfortunate experience. I will not make this mistake again.

Jimmy Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This place is a total scam! Charged me $85, to tell me they needed $644 to fix my door. Called another company which fixed my door for half that amount. Door works great now.

Brian Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the prompt service and the quality and experience of the Technicians. Today was the second time I have used their service in the past week (my parents house and my personal house). I would refer this company to family and friends.

Carol Knox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Received prompt professional attention from your company. I am very satisfied. Will use for future services. 5 stars.

Peter Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent work after a good analysis and explanation of our problems.

Steve Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin T was amazing and greatly appreciate especially at this time of year right before Christmas. Wishing ya'll a great Christmas and New Year and Thank you! I called several other companies and will only call Precision in the future!

Matt O

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt and his apprentice did a great job! They were on time and up front with options and assessment. I wasn't looking to drop this type of $$$ right before Christmas, but when the spring broke in the tension bar, I couldn't pass up the deal. I would recomend to anyone in need of garage door repair.

Bobby Balderas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our door opener was broken -- I called you Sunday night and at around 9:30 Monday morning your techs arrived. They inspected our entire system, made the required repair and recommend a few PM issues that needed to be addressed. They fixed my door, cleaned up after themselves. They were very professional. If I ever need service again -- I will be calling you.