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Max

Max
Technician
Reviews: 66
Average: 5.00 stars
Max has received 66 reviews, averaging 5.00 Stars:
1 2 3 4 5

Max's Bio:

Review:

Max our technician was the absolute best contractor we’ve ever worked with. He simply exceeded our expectations. Presented multiple options, pricing etc. Great team at Precision.

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A Response from: Precision Door Service Team

Hello Mr. Buick- Thanks for sharing your review with us and the community! We appreciate the 5 stars and the awesome words regarding Max's work. We will be sure to pass this along. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I used Precision Door Service in the past when we lived in the state of Washington and most recently in northern Virginia, and the same high level of service was provided on both coasts. Every person at every touch point - from scheduling to service - was professional, courteous, and thorough. They give you the service you need, not the service they want to give you.

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A Response from: Precision Door Service Team

Hello Mr. Doherty- Thank you for choosing Precision from coast to coast! We appreciate the opportunity and thank you for the wonderful review. We're very happy to know you are pleased with the service. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair

Review:

We suddenly had a broken garage door spring and so look through websites and found this company (trustworthy, legitimate, photos showing who they are, etc.). Called and spoke W/Suzanne and she sent a tech's name Max. He was great and outstanding at explaining how every thing works and all the upcoming info about garage door. He and Suzanne both were professional and scheduled arrival time was just almost perfect. Looking forward to many more days of peace of mind and thankfulness. Thanks Max!! Mee&Steve from Burke.

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A Response from: Precision Door Service Team

Hi Mr. Herman- We certainly appreciate you reaching out to Precision. Thank you for sharing the details about your experience with Precision and the 5 star review! Thank you, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Review:

Great experience! Max was very helpful in explaining what was necessary to repair my garage door and opener. I was pleasantly surprised that he recommended repairing my existing opener rather that just installing a new one.

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A Response from: Precision Door Service Team

Hello Mr. Hannesschlager- Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated and we certainly value your feedback. We'll be certain to pass this along to Max. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Max was great, very informative. I like the fact that the company sent his photo ahead of time, he called that he was running early and if it was ok to come early. He checked out our garage top to bottom and gave great recommendations, didn't try to sell things that were not necessary. Very professional, great job as this is the best my door has worked since we bought this house.

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A Response from: Precision Door Service Team

Hello Mr. Peralis- Thank you so much for taking the time to leave us this amazing review. We value your input and appreciate the details about your experience with Precision. Happy to hear your door is working better than ever! Thank you, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Exceptional service. Job done correctly the first time. Our technician Max, identified and fixed several issues on the spot. Our doors work better AND quieter now than when the previous owner had them installed the month we bought our home.

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A Response from: Precision Door Service Team

Hello Mr. Robinson- Thank you for choosing Precision and for sharing your review with us and the community. We're very happy to hear your doors are working better (and quieter) than ever! This makes our day. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Called at 3:00 Max showed up at 7:20 was very professional finished work by 8:40.

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A Response from: Precision Door Service Team

Hi Mr. Vanhorn- Thank you for reaching out to Precision and for taking the time to leave us a 5-star rating. We're happy to know about your positive Precision experience. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Maximiliano is absolutely the BEST! And working on a Sunday; and in 100 degree heat! He's an outstanding technician and very cordial professional. Please thank him and give him a raise. Hell, I was going to invite him for dinner!!

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A Response from: Precision Door Service Team

Hi Mr. Stevens- Thank you so much! We really appreciate this glowing review for our dedicated and skilled technician, Max. We'll be sure to share your kind words with him. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

I am so very pleased with this company! They were very fair and were sure to practice the Covid safety precautions. Max, the tech who solved my garage door issues is the best. He went above and beyond and is kind beyond words. I highly recommend Precision Door.

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A Response from: Precision Door Service Team

Hello Ms. Rose- You are always a delight to work with. Thank you for your kind words and for your recommendation. Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair

Review:

Max did a great job. Carefully explained what was needed versus what was recommended and took the time required to fix a complex problem. Would absolutely call them again (and request him!) if/when we eventually need more repairs down the road. Glad we chose this company!

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A Response from: Precision Door Service Team

We're glad you chose Precision too, thank you! We appreciate your detailed review and happy to know you are pleased with Max and your Precision experience. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great Tech, He explained everything, And did a great job.

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A Response from: Precision Door Service Team

Hello Mr. Green- Thank you for choosing Precision for your garage door needs, and for taking the time to leave us a 5-star review. We sincerely appreciate it. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair

Review:

Prompt and professional every time I meet these folks. They simply get the job done.

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A Response from: Precision Door Service Team

Hello Mr. Dacey- Thanks for the awesome review! We work hard to meet expectations, so we're happy to hear we hit the mark. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair

Review:

Great company!! Called early in the morning as my spring snapped and cars were trapped in the garage. Talked with Suzanne, who quickly got us setup with Max for an appointment. Max arrived early and diagnosed the issues with our door and provided recommendations that were clearly needed. Within about 2-1/4 hours the work was completed and we could not believe the difference in the operation of the door. Soooo smooth and quiet, just as Max had indicated. Max did impeccable work , at the highest quality. Highly recommend Precision's work. They have a great team working for them!!!!

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A Response from: Precision Door Service Team

Hello Ms. Dunn - This review certainly made our day! The team at Precision Garage Door Northern Virginia is thrilled to know you're so happy with your service. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

What a great experience! My door broke on Saturday, I called Precision on Sunday and my door was fixed by Monday mid-afternoon. Can't say enough good things about Max. He was friendly, honest, protected me/my surroundings, explained everything thoroughly, arrived early and finished ahead of schedule. Kudos to everyone in the chain who made this possible - this is a shining example of superior customer service I totally recommend them!

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A Response from: Precision Door Service Team

Thank you so much for taking the time to leave us this amazing review! We value your input and appreciate the details about your experience with Precision. I will definitely pass along your kind words to Max. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Max did a fantastic job repairing my garage door springs. It is working excellently. Took him no time at all to do the repairs. It has never been so quiet. Thanks to Max and his great work, I will be passing along the good word about your company. Thanks Again!

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A Response from: Precision Door Service Team

Hello Mr. Jones- Thank you for the awesome review of Max and your Precision experience. We appreciate your kind words and recommendation. Thank you! Suzanne, Managing Director, PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Review:

Max was on time, explained the options I had to repair my garage door and did the job very professionally. I highly recommend Precision.

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A Response from: Precision Door Service Team

Hello Mr. Judge- Thank you for the awesome feedback on Max! We appreciate the review and your recommendation. Thank you, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Review:

My car was trapped inside the garage and I needed to be somewhere by 4:00 PM. I called Precision Garage Door at 8:00 AM and Max was knocking on my door by 9:00 AM. Rather than just replacing the coil, which another company had done about 3 years previously, Max determined the reason for the failure. Max recommended the internal mechanisms that lift the door be replaced, in addition to putting on a new coil. He made adjustments and reinforcements that should have been made when the house was built. Max also showed me how to balance our garage door so as to reduce the strain on the coil. When Max left, my 15 year old garage door lifted smoothly and quietly! It no longer sounded like a jet engine taking off!! Max deserves a 6-star rating, in my opinion! I will only do business with Precision Garage Door of Northern, VA, Fredericksburg!

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A Response from: Precision Door Service Team

Hello Ms. Ordoobadi- Thank you for leaving us such a wonderful review! We are thrilled that you are so pleased with Precision experience and our team will definitely be happy to read what you wrote. I will pass along your "6-star rating for Max". Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Review:

Fantastic experience!!! Precision was able to come out to my home the same day that I called. The technician was professional, polite, and very expert. He graciously passed on much useful info to me on my garage door, and executed an expert repair at a fair price. I will recommend Precision to all my associates. Great job--- Thank you!

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A Response from: Precision Door Service Team

Hello Mr. Kowalski - Thank you for the awesome 5-Star review! We appreciate the positive details and we're happy to know you were pleased with the repair work Max provided. Thank you for the recommendation. -Suzanne Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair

Review:

I found Precision online and decided to call mainly because of the great reviews. From start to finish I was pleased with the communication and professional manner I received. Max was polite, personable and thorough. He went above and beyond to check everything and educate me as to why and how he was repairing and installing. He didn’t rush even though it was later in the day. Without hesitation, I will continue to use this company as needed in the future.

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A Response from: Precision Door Service Team

Hello Ms. White - Thanks for sharing your review with us and the community. We are happy to hear your positive experience with Max and will be sure to pass this along to him. Thank you! Suzanne Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Quick response for broken spring. Max was extremely knowledgeable with a great customer service attitude.

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A Response from: Precision Door Service Team

Thank you for the 5-Stars! We are happy to know you are pleased with the work and Max's performance. We’ll pass along the kind words. Thank you, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Review:

Had a great experience with Precision. Max was my technician and called me to let me know when he would arrive and showed up exactly on the appointment time. Very friendly and knowledgeable, explained everything he looks at, what needed repair and what was still in good shape. Had my door functioning better than it was within 24 hours of calling in.

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A Response from: Precision Door Service Team

Hello Mr. Desmarais- Thank you for sharing a 5-star review! Our priority is to provide an outstanding customer experience and satisfaction. Your review is appreciated and reaffirms the hard work we put in every day. Thank you, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Review:

Good morning, the young man Matt was very professional, kind and informative. He was excellent in explaining and showing me what the problem. He also offered tip on use to clean and take care of my new senors: I recommend that he receive a rise. I would recommend this company to all my family and friends. Thanks much

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A Response from: Precision Door Service Team

Hello Ms. Sewell- We are so grateful for your kind words. Thanks for sharing your review with us and the community. -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair

Product:
Opener

Review:

I chose Precision after looking at the great reviews. Max did a wonderful job repairing a garage door spring and shaft that had been repaired by another company only six months ago but failed. He fully explained the options and exactly what was covered and what was not covered. When done, Max showed me everything he had done and what I needed to do to keep the door in good working condition. Excellent work!

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A Response from: Precision Door Service Team

Thanks for the great review! We appreciate you taking the time to share the feedback on Max and your Precision experience. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

We would like to thank your company for a wonderful experience today. First, Suzanne took our service call quickly and efficiently. She was very friendly and organized. I appreciated your email to confirm our appointment. I compliment you on the safety measures you take for your clients, ie posting pictures of your technicians and a little bio on each. It helped knowing who would be servicing our garage door. We appreciated the call from Max. He told us what time we should expect him. All great ideas! Our technician, Max, was very friendly , knowledgeable and thorough. He took time in explaining his findings and offered solutions. He took his time and did not rush the service call. We will definitely contact your company again if needed. We will be glad to refer you to our family and friends. Thanks again. Margaret & Jeff Hofsass Burke, VA

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A Response from: Precision Door Service Team

Hello Ms. Hofsass- Thank you for sharing your wonderful review with us and the community! We are thrilled that you loved your experience and our team will definitely be happy to read what you wrote. Thanks so much! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision's response to our emergency call to fix a non-working garage door operator was awesome. Scheduling the service call by phone was quick and Max, the technician arrived within a couple of hours. We were impressed with his professional appraisal and quick diagnosis and repair of the electronic malfunctions in our Genie safety sensor. Max also took the time to check the mechanical components of our garage door and cheerfully shared maintenance tips on how we homeowners can keep aging equipment in good shape. He clearly knew his stuff and loved the customer service part of his job. Precision is on our rolodex for future service needs!

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A Response from: Precision Door Service Team

Hello Ms. Panizza- This review made our day! We appreciate the details about your experience with Precision and we’re pleased to know that you are happy with Max’s work. Thank you for the opportunity. -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair

Review:

When my garage door opener suddenly died, I called Precision. They sent a technician that same afternoon. Max couldn't have been more professional, courteous and helpful. He did an expert job installing a new opener, and showed me where the rubber at the bottom of the door needed to be replaced to keep out "critters." He was very careful about disinfecting everything he touched and keeping a safe distance. When he came back to replace the rubber and it was like seeing an old friend who cared about keeping me safe.

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A Response from: Precision Door Service Team

Hello Ms. Sivigny- Thank you for choosing Precision and for taking the time to share your awesome review! We are so grateful for your kind words. -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

I was exceptionally pleased with the service I received from your technician Max. He was very professional, courteous, knowledgeable, and overall very fun to work with. He explained the situation well, and layed out my options in a clear and straight forward way. He completed the work exactly as he said he would and left the work site cleaner than he found it. I couldn't be happier with the experience.

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A Response from: Precision Door Service Team

Hello Mr. de Vazeille- Your review made our day, thank you! We strive for exactly the experience you described. We are happy to know Max provided you with great service. Thank you for the opportunity. -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Review:

Excellent service. I called after my spring broke and they arrived within 90 minutes. Max was very helpful and explained everything. Door opens easily now and is much quieter and smoother than before.

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A Response from: Precision Door Service Team

Hello Mr. Bobich- Thank you for the great feedback and review. We're happy to know you are pleased with the service and that your garage door is working better than ever. Thank you! -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair

Review:

Max performed a friendly, professional and hardworking service. I hired the correct company.

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A Response from: Precision Door Service Team

Hello Mr. Quinteros - Thank you so much for giving Precision the opportunity to service your garage door. We appreciate the awesome feedback. Thank you! - PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Our garage door had a number of issues and needed an overhaul. It also had a safety sensor issue that was preventing the door from closing. I called Precision late in the afternoon and was able to get an appointment first thing the next day. Max showed up right on time and went right to work. Straightening the rails, new rollers, new springs, etc. Then came the sensor issue. He aligned them both, the lights were on as they should be, and sometimes the garage would close, sometimes it wouldn't. He checked every inch of the wiring, and it was fine. Eventually, he found a possible fault in one of the sensors and replaced it. The same problem persisted. Sometimes the door would close, sometimes it wouldn't. He ended up calling Lift Master, and it turns out that on my particular model you cannot just change one of the safety sensors, you have to change both. So, after he changed the second one, it works perfectly. The dedication and professionalism Max displayed in determining the resolution to this problem was top notch, as was his work on the overhaul. I cannot thank him enough for a job well done.

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A Response from: Precision Door Service Team

Hello Mr. Fallon - Thank you for reaching out to Precision and giving us the opportunity to fix your garage door issues. We appreciate the review and the positive feedback on Max. -PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Garage Door Repair

Product:
Springs

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Precision Garage Door of Fredericksburg
Office: (540) 645-5004
1402 Interstate Business Park
Fredericksburg, VA 22405

License

Contractor's Lic.
#2705105317