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Max
Tech ID#: 24
Reviews: 21
Average: 5.00 stars

Max

Technician
Max has received 21 reviews, averaging:

Max's Bio:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max was on time, explained the options I had to repair my garage door and did the job very professionally. I highly recommend Precision.
Dennis Judge
A Response from: Precision Door Service Team

Hello Mr. Judge- Thank you for the awesome feedback on Max! We appreciate the review and your recommendation. Thank you, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My car was trapped inside the garage and I needed to be somewhere by 4:00 PM. I called Precision Garage Door at 8:00 AM and Max was knocking on my door by 9:00 AM. Rather than just replacing the coil, which another company had done about 3 years previously, Max determined the reason for the failure. Max recommended the internal mechanisms that lift the door be replaced, in addition to putting on a new coil. He made adjustments and reinforcements that should have been made when the house was built. Max also showed me how to balance our garage door so as to reduce the strain on the coil. When Max left, my 15 year old garage door lifted smoothly and quietly! It no longer sounded like a jet engine taking off!! Max deserves a 6-star rating, in my opinion! I will only do business with Precision Garage Door of Northern, VA, Fredericksburg!
Kim Ordoobadi
A Response from: Precision Door Service Team

Hello Ms. Ordoobadi- Thank you for leaving us such a wonderful review! We are thrilled that you are so pleased with Precision experience and our team will definitely be happy to read what you wrote. I will pass along your "6-star rating for Max". Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic experience!!! Precision was able to come out to my home the same day that I called. The technician was professional, polite, and very expert. He graciously passed on much useful info to me on my garage door, and executed an expert repair at a fair price. I will recommend Precision to all my associates. Great job--- Thank you!
Mike Kowalski
A Response from: Precision Door Service Team

Hello Mr. Kowalski - Thank you for the awesome 5-Star review! We appreciate the positive details and we're happy to know you were pleased with the repair work Max provided. Thank you for the recommendation. -Suzanne Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found Precision online and decided to call mainly because of the great reviews. From start to finish I was pleased with the communication and professional manner I received. Max was polite, personable and thorough. He went above and beyond to check everything and educate me as to why and how he was repairing and installing. He didn’t rush even though it was later in the day. Without hesitation, I will continue to use this company as needed in the future.
Sheila White
A Response from: Precision Door Service Team

Hello Ms. White - Thanks for sharing your review with us and the community. We are happy to hear your positive experience with Max and will be sure to pass this along to him. Thank you! Suzanne Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response for broken spring. Max was extremely knowledgeable with a great customer service attitude.
Ray W.
A Response from: Precision Door Service Team

Thank you for the 5-Stars! We are happy to know you are pleased with the work and Max's performance. We’ll pass along the kind words. Thank you, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a great experience with Precision. Max was my technician and called me to let me know when he would arrive and showed up exactly on the appointment time. Very friendly and knowledgeable, explained everything he looks at, what needed repair and what was still in good shape. Had my door functioning better than it was within 24 hours of calling in.
Craig Desmarais
A Response from: Precision Door Service Team

Hello Mr. Desmarais- Thank you for sharing a 5-star review! Our priority is to provide an outstanding customer experience and satisfaction. Your review is appreciated and reaffirms the hard work we put in every day. Thank you, Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good morning, the young man Matt was very professional, kind and informative. He was excellent in explaining and showing me what the problem. He also offered tip on use to clean and take care of my new senors: I recommend that he receive a rise. I would recommend this company to all my family and friends. Thanks much
Carmenita Sewell
A Response from: Precision Door Service Team

Hello Ms. Sewell- We are so grateful for your kind words. Thanks for sharing your review with us and the community. -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision after looking at the great reviews. Max did a wonderful job repairing a garage door spring and shaft that had been repaired by another company only six months ago but failed. He fully explained the options and exactly what was covered and what was not covered. When done, Max showed me everything he had done and what I needed to do to keep the door in good working condition. Excellent work!
Robert V.
A Response from: Precision Door Service Team

Thanks for the great review! We appreciate you taking the time to share the feedback on Max and your Precision experience. Thank you! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We would like to thank your company for a wonderful experience today. First, Suzanne took our service call quickly and efficiently. She was very friendly and organized. I appreciated your email to confirm our appointment. I compliment you on the safety measures you take for your clients, ie posting pictures of your technicians and a little bio on each. It helped knowing who would be servicing our garage door. We appreciated the call from Max. He told us what time we should expect him. All great ideas! Our technician, Max, was very friendly , knowledgeable and thorough. He took time in explaining his findings and offered solutions. He took his time and did not rush the service call. We will definitely contact your company again if needed. We will be glad to refer you to our family and friends. Thanks again. Margaret & Jeff Hofsass Burke, VA
Margaret Hofsass
A Response from: Precision Door Service Team

Hello Ms. Hofsass- Thank you for sharing your wonderful review with us and the community! We are thrilled that you loved your experience and our team will definitely be happy to read what you wrote. Thanks so much! Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision's response to our emergency call to fix a non-working garage door operator was awesome. Scheduling the service call by phone was quick and Max, the technician arrived within a couple of hours. We were impressed with his professional appraisal and quick diagnosis and repair of the electronic malfunctions in our Genie safety sensor. Max also took the time to check the mechanical components of our garage door and cheerfully shared maintenance tips on how we homeowners can keep aging equipment in good shape. He clearly knew his stuff and loved the customer service part of his job. Precision is on our rolodex for future service needs!
Shirley Panizza
A Response from: Precision Door Service Team

Hello Ms. Panizza- This review made our day! We appreciate the details about your experience with Precision and we’re pleased to know that you are happy with Max’s work. Thank you for the opportunity. -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When my garage door opener suddenly died, I called Precision. They sent a technician that same afternoon. Max couldn't have been more professional, courteous and helpful. He did an expert job installing a new opener, and showed me where the rubber at the bottom of the door needed to be replaced to keep out "critters." He was very careful about disinfecting everything he touched and keeping a safe distance. When he came back to replace the rubber and it was like seeing an old friend who cared about keeping me safe.
Virginia Sivigny
A Response from: Precision Door Service Team

Hello Ms. Sivigny- Thank you for choosing Precision and for taking the time to share your awesome review! We are so grateful for your kind words. -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was exceptionally pleased with the service I received from your technician Max. He was very professional, courteous, knowledgeable, and overall very fun to work with. He explained the situation well, and layed out my options in a clear and straight forward way. He completed the work exactly as he said he would and left the work site cleaner than he found it. I couldn't be happier with the experience.
Nic Devazeille
A Response from: Precision Door Service Team

Hello Mr. de Vazeille- Your review made our day, thank you! We strive for exactly the experience you described. We are happy to know Max provided you with great service. Thank you for the opportunity. -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. I called after my spring broke and they arrived within 90 minutes. Max was very helpful and explained everything. Door opens easily now and is much quieter and smoother than before.
Jeff Bobich
A Response from: Precision Door Service Team

Hello Mr. Bobich- Thank you for the great feedback and review. We're happy to know you are pleased with the service and that your garage door is working better than ever. Thank you! -Suzanne, Managing Director / PDS Northern Virginia

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max performed a friendly, professional and hardworking service. I hired the correct company.
Jorge Quinteros
A Response from: Precision Door Service Team

Hello Mr. Quinteros - Thank you so much for giving Precision the opportunity to service your garage door. We appreciate the awesome feedback. Thank you! - PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door had a number of issues and needed an overhaul. It also had a safety sensor issue that was preventing the door from closing. I called Precision late in the afternoon and was able to get an appointment first thing the next day. Max showed up right on time and went right to work. Straightening the rails, new rollers, new springs, etc. Then came the sensor issue. He aligned them both, the lights were on as they should be, and sometimes the garage would close, sometimes it wouldn't. He checked every inch of the wiring, and it was fine. Eventually, he found a possible fault in one of the sensors and replaced it. The same problem persisted. Sometimes the door would close, sometimes it wouldn't. He ended up calling Lift Master, and it turns out that on my particular model you cannot just change one of the safety sensors, you have to change both. So, after he changed the second one, it works perfectly. The dedication and professionalism Max displayed in determining the resolution to this problem was top notch, as was his work on the overhaul. I cannot thank him enough for a job well done.
Tim Fallon
A Response from: Precision Door Service Team

Hello Mr. Fallon - Thank you for reaching out to Precision and giving us the opportunity to fix your garage door issues. We appreciate the review and the positive feedback on Max. -PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed 24/7 servce, found your ad on internet. Car trapped in garage, door mangled. Max was excellent service person. He explained all needed to be done, options and pricing. He also did needed maintenance as some existing parts were faulty. Can't thank him enough!
Mildred Russinko
A Response from: Precision Door Service Team

Hello Ms. Russinko- Thank you for finding Precision and choosing us for the job. We are happy to hear your car is now free! We appreciate the positive feedback on Max, and will be sure to let him know. -PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you very much, Precision Garage Door. First of all, I couldn't believe that you were able to schedule a visit the morning after I called. The spring on our garage door broke and Max, your Tech Specialist, was right on time. He called ahead and confirmed his arrival time. When he arrived he was really friendly and very respectful of us and our home. He explained the work required and in great detail what my options were. After I selected the work I wanted performed, he got right to it. The work was done in a timely fashion and with excellent quality. I will absolutely refer Precision to my friends and neighbors. Thank you once again.
Mike Florence
A Response from: Precision Door Service Team

Hello Mr. Florence - We appreciate the fantastic review and feedback on Max! Thank you for taking the time to share your Precision experience and kind words. We're happy to know you are pleased with the service provided. Thank you -PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 02/23/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service appointment was scheduled for the day after I called and Max arrived early (I like early!) and got right to work. He clearly explained several different repair options for my beat up garage door and once an option was decided on, he performed the repairs quickly and efficiently. Could not ask for a better experience, definitely a 5 star company!
Robert Ingram
A Response from: Precision Door Service Team

Hello Mr. Ingram - thank you for the awesome 5 star review! We are very happy to know you are pleased with the service and that your garage door is fixed and working properly. Thank you! -PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Right on time, very efficient analysis and gave me clear options, so the whole session took very little time and was able to order a perfect replacement. Thank you to Max! Hiroshi - McLean
Hiroshi Tsuda
A Response from: Precision Door Service Team

Hello Mr. Tsuda - Thank you for the awesome review on Max! We are happy to hear it was a positive experience for you. Thank you for choosing Precision for your new garage door. We look forward to providing you the best door with the very best service. -PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max was the ultimate professional. He was personable and took time to explain all items and services needed to make my garage door safe and operational. I found a company I can trust. I recommend Precision for all garage door needs!
Woodbridge, VA
A Response from: Precision Door Service Team

Thank you very much for taking the time to share your review and your positive Precision experience. And we appreciate the kudos for Max, as well as your recommendation. Glad to know your garage door is now in tip top shape. -PDS Northern Virginia / Suzanne, Managing Director

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max was fantastic. Arriving on a very windy and cold day, he was determined to finish the job by working late. He did a great job, eased my concerns about potential problems, and gave good solutions for other problems. And it was all done at a reasonable price.
Robert Leggett
A Response from: Precision Door Service Team

Mr. Leggett - Thank you for taking the time to share your Precision experience and the positive feedback on Max. We are delighted to hear that you are pleased with the work performed and service provided. Thank you! -PDS Northern Virginia

Service Provided:
Garage Door Repair