Garage Door Repair Reviews in Northern VA & Fredericksburg (Page 37)

We worked with Matt to replace our garage door openers. He did an excellent job and worked in cold weather to finish the job. He answered all our questions throughout (before, during, and after) and explained the entire process, features, and additional accessories for the opener. Matt provided exceptional customer service, he was professional, and understanding of our needs. Matt and Anna helped us schedule the appointment at our earliest availability and offered a great deal. We received another offer which was couple hundred dollars lower but we went with Precision Door for their customer service and transparency into solution for us to meet our needs. I highly recommend Precision Door and will do business with them for our future needs.

- Pawandeep or pd Lamba

Arrived when promised and I told the technician Kevin the problem along with a short history of the garage door not being used for twelve years. He explained what he needed to do and I agreed and after installing a new spring ask me for the owners manual and made all the fine tuning adjustments. Works better then ever...and no more "jumping" when you hit hit the open button. Terrific job!

- Gary Fortunato

The service received was exceptional. Our garage door tensions springs had failed and after Kevin inspected the mechanical system of the door, found safety issues and items that I would have overlooked. He was able to complete an overhaul of our door in an hour and his reccomendations and service are greatly appreciated!

- Alan Turner

I had Precision Garage Door install a new garage door opener. Technician arrived on time, surveyed the work to be done and prepared a wriiten estimate/work order for my authorization. The new unit was installed flawlessly. The technician was extremely nice to walk me through all operations of the new unit. No headaches or problems. The estimate given over the phone was the exact cost of the work....so there were no surprises. Great experience...will use them again!

- Mark Condon

Definitely 5-star service. Jim showed up on time and went right to work. Extremely professional; thoroughly explained the repair which put me at ease. Double-checked his work and the garage door operates like new. Explained how to avoid some common problems and how to properly maintain the garage door. I was thrilled by the price and overwhelmed by the service. I absolutely recommend Precision to anyone needing garage door repair work.

- Bret Stevens

I was really impressed with your professionalism and will recommend your company to all my friends and neighbors. Jim did great and very fast work. Thanks for the prompt and expert service!

- Julie Sapp

Very nice technician!

- Gregg G.

I appreciated the prompt appointment and the technician Kevin arrived right on time. He explained everything to me beforehand and did a great, and fast job. Nothing but good things to say about Precision Garage Door Service, and my thanks to Kevin for his professionalism and expertise!

- Joel Poudrier

Quick, reliable and very knowledgeable about garage doors

- Michael Holdridge

Timely response and excellent service at a reasonable price!

- Douglas Rice

Matt did an excellent job, was very courteous and very polite.

- Dave Thomas

Matt did a great job, was very thorough, and explained everything wonderfully.

- Homan A.

The work was done in a timely fashion and well done. The technician was very professional and knew exactly what to do. Great job!!!

- Jane Lucia

Unforunately I do not recall the name of the technician but he was excellent. He was efficient, very knowledgeable,and stellar customer service.

- Tieh-Jen Sun

Matt did a great job! Thank you!

- MRS. KEETON

Prompt, timely, and quick service (less than 24 hours) to repair broken springs that would not allow me to raise the garage door to use my cars. Only concern was the cost to replace the springs; otherwise, great service.

- Shelby Ball

Our door was completely off the tracks and sitting so crooked we couldn't open it - Matthew fixed it and even made it better than it was when we bought the house 2 years ago. He came out on a Sunday, on time, and did a great job. Thank you!! Sue & Joe

- Joe Turner

I don't usually send in reviews, but I wanted to give my compliments to this young man. I called and got an appointment the same day. Matt was here within a few hours. He was polite, courteous, and respectful the entire time he was here. I would definitely use this company again.

- James Johnson

Jim showed up when Precision said he would. He was courteous, smart and an all around nice guy. I enjoyed talking with him and appreciate the great work he did. He even took time to give me lesson on trouble-shooting any future simple issues that may arise. Thanks for everything!

- Scott Parker

Great response! Quick diagnosis! Quick repair! Fair price!

- John Brande

I was extremely impressed with everyone I spoke with at Precision. From the person who took my initial call to Kevin our repairman. He was extremely patient with my 87 year old mother as he explained the operation to the door. He left his work area cleaner that what it was before he left! You kept us informed with appointments by both phone and email. We will be recommending you to our neighbors!!

- Gwen Spencer

Excellent, Friendly service. Technician and his helper were professional. Quick response to my service call. Will definitely recommended and use them again if necessary.

- Marilyn Cook

Matthew did a GREAT Job.... He knew exactly what was wrong and finished the job sooner then he thought. I was very pleased with him and withPrecision. I now know who to call next time and I will definitely recommend them to all of my friends and family.

- Juan Wlasiuk

Jim did an outstanding job. He came out on 8/27 originally for a possible repair but found that wasn't going to be the case. He gave us several options to choose from and we chose to purchase new doors. He came out again on 9/3 by himself and installed our new door. I couldn't be happier with the work that he has done. He is a phenomenal young man, and this company is lucky to have such a hard worker.

- Ed Phillips

Very happy with the service performed and how quickly the company was able to send their technician out. Will use again!

- Louis Gonzalez

Outstanding service. The garage door works better than new. Very happy with technician, very nice young man.

- Mack Cookson

Very happy with the work performed. Highly recommend the technician, very professional service.

- BRYAN DOLIESLAGER

Jim was on-time, did a fantastic job and quickly finished the repair. I can highly recommend Precision's service and Jim.

- Paul Schafer

Kudos to the Frederick VA team...from the office team of Cathy

- Maria White

I could not be more pleased with the quality and professional provided in repairing my garage door. The scheduling agent contacted me on a regual basis to update me on the approximate arrival of the technician. Thank you.

- Julianne Sonnenburg