Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 1976 reviews, averaging 4.94 Stars:
Burke, VA
Springfield, VA
Great job, called before they got here, showed up on time. Replaced both springs and adjusted doors so they sealed.
- Rick Eul
Product:
Dumfries, VA
Awesome same day service! Very reasonable price. Whole repair from tech arriving (on time) to completion in an hour. Will use Precision for any and all garage repairs and installation!
- David Bates
Product:
Herndon, VA
I've had Precision come out twice to fix the garage door or the openers. Both times the receptionist who booked me was very polite and professional. Kevin was the technician who came out. Prior to coming, he called and confirmed his name and time of arrival. (Said 30 minutes....was here in 29!). Great company.....great service......great people. Highly recommend. And they don't rip you off either! Thanks Kevin!
- Bob Teale
Herndon, VA
very satisfied with work done by Kevin. Very knowledgeable, kept us up to date on what was going on, explained procedures and what he had to do. The garage door works well now. very polite, and was very professional. I would recommend your company to my friends. My rating is 5 the best.
- Joyce Fitzgerald
Product:
Burke, VA
Great experience, Matthew explained everything he was doing to me and was very professional and courteous.
- Brian
Product:
Bristow, VA
Prompt, professional, and amazing job. We only needed to repair the springs and cables but ended up paying more to replace wheels and other parts so the system will last even longer. Worth every penny!
- Kris Hicks
Product:
Bristow, VA
Matthew services my garage door. He called to let me know that he was on his way, he was very friendly & informative about the issue with my door. He made recomendations for the future. Mainly he fixed my door. No more going outside to get in my car. Very, very satisfied.
- John Johnson
Product:
Centreville, VA
The service technician was professional and thorough. The purpose of the visit was for routine maintenance of our garage door. We have used Precision in the past and the quality of service has always been 5 Stars! I wholeheartedly recommend them for any garage service.
- Mary & al Schenck
Falls Church, VA
I was extremely pleased with the quick and professional response and resolution to the problems with our garage door and give the technicians who worked on the door five stars. Thank you.
- Ellen Dykes
Burke, VA
We needed a garage door repair. Kevin arrived ahead of scheduled time (which worked great for us) and did a multipoint inspection. He quickly identified the problem and made the adjustment. He replaced the outdoor keypad which wasn't working as well. He took the time to explain everything in detail and offered sound professional advice! Thanks for your help Kevin...
- Mark Silverman
Product:
Dumfries, VA
Friendly service. Very knowledgeable and professional. Reasonable prices.
- Charles and Henrietta Scott
Product:
Alexandria, VA
The service technician arrived on time, explained to me what was wrong and what my options were. The entire repair took less than two hours and the door was working better than ever when the job waas done.
- Joseph Conti
Product:
Fredericksburg, VA
Technician arrived on time, identified the problem in a few minutes and fixed it. Process was quick, simple and painless.
- Tu Ngo
Dumfries, VA
So responsive, called on Sunday and was able to set up appointment for repair immediately. Technician, Kevin, was professional, honest and friendly and fixed the door quickly and easily. He presented all the options and together we decided on the most cost effective choice.
- Sally Haskovec
Product:
Fredericksburg, VA
Absolutely five stars. Matt did a great job. This is his second time on a different door than he fixed the first time. Great service and the technician is extremely knowledgeable
- Scotty Reese
Product:
Great Falls, VA
The service technician was timely, informative and helpful.
- Michael Melton
Woodbridge, VA
Based on recommendation, changed springs, pulleys, rollers, basically a complete overhaul. Matt did a great job replacing everything quickly and cleanly. I honestly don't know how the price compared to others, but I felt like it was worth having the work done by knowledgeable, trustworthy, and efficient professionals. You get what you pay for, and I'm confident that the new installation will last for many years. Everything runs much smoother and quieter now.
- Walker
Product:
Fredericksburg, VA
Precision Door Service has the best customer service of any company I have hired. First off, they sent a technician an hour after I called and it wasn't even an emergency! Sure enough, Robert showed up to fix my garage door. He was confident, courteous, and very knowledgable about my problem. He fixed my garage door very efficiently and let me know what steps he would take to remedy a solution. I would definitely do business with Precision, and Robert, again in the future!!
- Mario M
Product:
Reston, VA
The service was excellent and the repairman explained everything in detail.
- Michael Willett
Woodbridge, VA
Excellent service. Kevin called in advance and showed up on time. He explained the problem and the recommended corrective action in easy to understand terms and completed the work in a timely manner. When finished, he again walked though the repairs to make sure we were satisfied with the work.
- Clinton Holt
Product:
Ashburn, VA
I had no idea who to call when I needed garage door repair. I googled and took my chances. How happy I am that I contacted Precision Door Service. I was able to schedule service right away during hours that worked around my work schedule. The man who serviced my broken garage door was most professional and knowledgeable. He took the time to explain what was wrong with my garage door and gave me several options about the ways to fix my garage door and the varying prices. My garage door was fixed promptly and is now working very well. I am so pleased with Precision Door Service and I will certainly recommend the company to friends and neighbors who are experiencing similar issues. Gratefully, Kathy Rather
- Kathy Rather
Product:
Fredericksburg, VA
Once again excellent service. Definitely 5 stars. Matt was here on time and did a wonderful job doing our annual inspection and service on the garage door and the opener. Thank you. Since this service was not listed, I had to put something down so I could send the review.
- Stan Tetlow
Alexandria, VA
Great company. Called them at 0745 in morning and they made an appointment for same day between 11-2. They were there at 1130 and programed my two new door operators (that I purchased and installed) in a half hour. They reviewed and inspected my work, checked the doors for wear and safety issues, and lubed the springs. First class service! I was especially impressed with the Tech, Matt. I'm detail oriented and Matt was very well trained and experienced and a self described perfectionist so couldn't be happier. I will call them again and ask for Matt when I get around to installing an operator on the third garage door too.
- Mike Schmidt
Fredericksburg, VA
Spring on the garage door broke. Called to have emergency service. We subsequently found out that the charges appeared to be twice what other garage door repair companies charge. We called to voice our concerns and were offered a $25 rebate. We were dissatisfied with the charges and we wiould not consider using your service in the future.
- Mel Gruber
Product:
Sterling, VA
Great same day service!
- Thomas Rogers
Fredericksburg, VA
was on time,very nice and very efficient
- Brenda Huff
Alexandria, VA
Replaced springs, pulleys, cables, rollers, etc. Technician Kevin Terral was superb, complete professional and a great representitive of your company.
- Don Riffle
Product:
Gainesville, VA
The service repairmen were excellent. The work they performed was neat and the garage door works perfectly. They were very good at giving me the options and prices for each alternative. I did not feel like I getting a sales pitch that did not meet my needs. I decided to have the door repaired, not replaced and I am happy with it. Congratulations on great customer service!
- Gina Hayes
Reston, VA
Technician came out same day to replace torsion spring. I was told that the service call was $85.00 which I felt was reasonable. What I didn't expect was to pay $187 for a spring. The springs are available as a part alone for a 1/3 of that price. Just be up front about the labor and service call.
- Bob Marshall
This is the second time we have used Precision (several years apart). They've done a great job both times in zeroing in on the issue with our garage door and then fixing it!
- Joelle Shreves