Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 1975 reviews, averaging 4.94 Stars:
Reston, VA
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Was able to get an apt the evening before, tech arrived early in the appointment window, and called first. Very friendly and easy to work with. Gave me 3 options on the work an performed it in a timely and professional manner. A very good overall experience !
- Michael Murphy
Fairfax Station, VA
I thought I had a simple problem with the remote but the technician pointed that my springs had been replaced with the wrong size and I could not open the door if the power was out. He fixed it so that everything worked great.
- Ewin Armstrong
Product:
Springfield, VA
We could not have asked for better service. Matt checked all aspects of the doors operation and the braking system of the openers motor. We 'll no doubt need a new opener installed in a year or two and we'll call Precision for sure. Five star service for sure!
- Robert Powers
Fredericksburg, VA
First of all, I was sent an email showing three repairmen who could be coming, but Patrick was the one that was listed in my email. And he was the one who came. He called me and told me he would be at my house in 30 to 45 minutes, I think that is correct, and he was. We did not know what was wrong with one of our garage doors. But Patrick within a very short amount of time, had what was wrong, what to do to fix it, and how much it would cost, 3 different estimates. Work was done, Patrick was clean, polite and knew what he was doing. We will be calling back for the other garage door to be repaired.
- Donna Rogers
Fredericksburg, VA
Patrick was our technician. He was on time and very polite. Patrick is a true professional. He explained all the work that had to be performed. He did a complete overhaul on our garage door. Patrick definitely is a 5 star employee. If I need work done on my garage door in the future, I will be calling Precision Door Service and will request Patrick.
- Lenny Green
Fredericksburg, VA
My garage door spring broke on a Sunday around noon. I conducted a Google Search and found Precision. From my call and conversation with Rachel to the installation provided by Matthew the entire process was professional. Rachel was able to give me an appointment the same day (Sunday) and Matthew arrived promptly and walked me through the entire process and let me know exactly what would be done and the cost. The work was done in a timely manner and very professionally. I would highly recommend you to anyone.
- David Nelson
Product:
Alexandria, VA
Matthew did a fantastic job of briefing the mechanism, its problems, and the two separate systems. All the systems were checked - and adjusted if necessary - with recommendations for maintaining serviceable systems - lubrication, etc. He pointed out that the slack (noisy) chains were caused by worn sprockets - and he installed a replacement which resulted in a smooth and quieter opening and closing -- 5 STAR
- Satisfied Customer
Burke, VA
John in Burke I am very satisfied . Matt did an excellent job He is a true professional and really know his business The prices maybe be a little on the high side but you really get what you pay for.
- John in Burke
Alexandria, VA
The technician was prompt, professional and nice. Very easy to work with and helpful. They provided the 25 point safety inspection. I was happy with the service they provided.
- Kari S.
Dumfries, VA
This was the second time we have used Precision. As the first time, they did not disappoint. The service person came at just the time he said he would, went over everything with us, did a complete inspection of the door, and made his recommendations which we agreed with. He then performed excellent service. Our garage door works like it hasn't since we moved in, and will now probably be good for several more years. We are very pleased.
- Allyn Bamberger
Product:
Bristow, VA
Kevin did a great job and he was very professional and courteous. Although there was a lot of storage in the garage, Kevin was crafty enough to make it work with no complaint. Thank you very much for your service.
- Ed Mcnally
Product:
Woodbridge, VA
Tech arrived during the scheduled window. Was quick and completed the work completely. Have used Precision a few times and always have great service.
- Aaron
Falls Church, VA
Matt called ahead of time to tell me when he expects to arrive at my home and he arrived very timely. He is very professional. Matt's service was excellent and I highly recommend his service. He took the time to explain the issues with my garage door. He also provided alternatives in addressing such issues including the cost of the services.
- Dean Suehiro
Fredericksburg, VA
Honest, trusted, excellence. Precision Garage Door is a name you can depend on for courteous service from start to finish.
- Valya Karcher
Product:
Herndon, VA
Matt did a stellar job and was meticulous, explaining what he was doing (and why); very impressive. If you're worried about hiring someone to care for your garage door, worry no more. Our spring had snapped but all the other components were builder's grade and the installers cut some corners, which didn't save us a dime. Our door is now significantly upgraded and whisper quiet. Bravo for coming out on such short notice, too!
- Gene B.
Product:
McLean, VA
Recommended by a friend. Could not be more pleased. A technician arrived within three hours the same day we called, assessed the problem, ordered the part, and returned in 36 hours to complete the project. Would enthusiastically recommend and use again.
- Betty/boyd Hudson/matson
Product:
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Precision employee Patrick was on time and was very polite and helpful answering questions and got the job done quick. He did an excellent job and if I have any more garage problems I will call Precision for sure. A very satisfied customer.
- Pat Watson
Alexandria, VA
I used Precision before. This morning my garage door malfunctioned at a bad time. They sent a tech out the same day and within three hours of the malfunction the door was repaired and perfect again. I don't use anyone but these guys for garage door problems.
- Mike Schmidt
Alexandria, VA
Great service and a knowledgeable repairman. I would look no further then Precision.
- Mark Anderson
Product:
Woodbridge, VA
Garage door spring broke early morning, called Precision and they were able to come out and repair the same day. Serviceman also provided helpful information in regards to routine maintenance to keep garage door working properly. I would you use them again.
- S. Lewis
Product:
Warrenton, VA
Matt was thorough and pleasant - AND ON TIME. Did not get pressured or oversold. Polite and effective.
- Joseph Friedl
Product:
Alexandria, VA
Patrick, our technician, called 45 minutes ahead to tell me he was on the way. He arrived on time, inspected our lock and corrected the problem in 15 minutes. Patrick answered all my questions and was very polite! I already recommended PDS to my colleagues.
- Michael Blaine
Alexandria, VA
RESPONSE TIME WAS WITHIN THE HOUR...UNBELIEVABLE. TECHNICAN WAS VERY COURTEOUS & EXPLAINED REPAIRS TO BE PERFORMED UPFRONT, INCLUDING ASSOCIATED PRICING. WORK WAS PERFORMED EFFICENTLY AND NO MESS LEFT BEHIND. HIGHLY RECOMMEND!
- Ralph Bowman
Fredericksburg, VA
Tina was very prompt to contact me to make the same day appt when I asked for it via my online msg. Matt and Patrick arrived as promised and they were both very professional to greet me and explain in detail on the repair and how much it cost to repair. They inspected my system and garage door to include recommendation to replace rollers. The overall cost was affordable and wife was very happy with the repair work and how efficient Matt and Patrick worked to get the job done right. We are very pleased with Precision Door Service since we moved into our home a year ago. Thank you PDS and looking forward to working with your team in the future.
- Domingo Limo
Product:
Fairfax, VA
Service was very prompt, done the day before an expected blizzard. Work was professionally done. Thanks.
- Paul Kuennen
Product:
Alexandria, VA
5 STARS overall. Matt, technician, OUTSTANDING. Very professional. Service included Tune Up and replacement of roller spring. Precision Overhead highly recommended.
- GCF ALEX
Aldie, VA
Patrick was courteous, eager to help and very patient as we went back and forth figuring out the details. He is a hard worker and did all he could to ensure our garage door was working properly by testing it numerous times and readjusting the springs. He worked nearly four hours in the open garage in 15 degree temps. We would recommend Patrick to any customer. Definitely a 5.
- Dee Kuhn
Fredericksburg, VA
Very professional, the team called in advance of their arrival time. They introduced themselves as Precision personnel and proceeded to evaluate the problem with our garage door opening. On completion of the evaluation they gave the estimate for repairs. The work was completed, the work area was clean when they left and I was very satisfied. I would highly recommend this company.
- Herb Crouch
Burke, VA
This is the second time we have used Precision (several years apart). They've done a great job both times in zeroing in on the issue with our garage door and then fixing it!
- Joelle Shreves
Patrick did an excellent job of assessing my malfunctioning 45 year old garage door! He was knowledgeable and polite. He gave me an estimate for what needed immediate attention and one adding the parts which were on their last legs, as well as for purchasing a whole new door. *****
- Pat Orend