Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 2014 reviews, averaging 4.94 Stars:
Great Falls, VA
Good afternoon Mr. Mielke, Thank you so much for taking the time to review the services you received, we truly appreciate the opportunity you gave us to help with your garage door needs! We are gladly here to help if there are ever any questions or concerns. Warm Regards, Savanna-PDS Office Manager
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Ashburn, VA
Precision came highly recommended on my Google search, and I can understand why. I'm very impressed with your company! My garage door was fixed on Sunday the day after I called. The tech, Matt, was knowledgeable and patient as he explained the door's problems and answered all my questions. I will highly recommend your company to my friends and neighbors. :-)
- Debbie Naquin
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Annandale, VA
Five Stars! My garage door spring broke and Kevin came out and fixed it quickly and correctly. Very efficient business processes. Highly recommended.
- John N.
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McLean, VA
The Installer Kevin performed an excellent installation of our Garage Door Replacement and adjustment of the mechanical system. He was very informative and smoothly accomplished the installation.
- Joan Katz
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Ashburn, VA
Thank you for the phone call notice & prompt arrival on the appointment which I Really appreciate. Kevin was kind and took time to explain what was needed and necessary to get my garage door situation repaired. He also recommended suggestions which I will pursue in time with your company. Thank you!
- Yvonne Stoltzfus
Falls Church, VA
The tech was on time and told us what the issue was and gave us 2 options, the 1st option was the least expensive but would not resolve the problem but would get the garage door working, the second was was quite a bit more but would take care of the entire issue. In the end we went with the more expensive option since we didn't want any other issues in the near future. The work was done in a very timely manor and everything was explained to us before and after the job was complete, the only issue that I have is that I did not do my research and cost comparison so the price of the repair seemed quite high but we needed it to be done and the job was quickly and done well. 3 Stars for the cost of the repair 5+ stars for the tech and the quality of his work. I would recommend the service after you do the research for the repairs to be done.
- Bennett
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Lorton, VA
Excellent & insightful information and customer service. Scheduled return to complete springs repair. They keep my garage door and equipment in tip top shape.
- Dominic Ducanes
Good afternoon Mr. Ducanes, We wanted to thank you for taking the time to leave us a review on the services you've received. We appreciate the opportunities you have given us to take care of all your garage doors needs. If there's ever a time you need us we'll gladly be here to help! Warm Regards, Savanna-PDS Office Manager
Culpeper, VA
My technician was on time, knowledgeable, and professional. He found the problem quickly and solved it. Hey then serviced the door. It is very quit now. I would recommend Precision to anyone with door issues. 5 star rating.
- Ron Gheen
Good afternoon Mr. Gheen, Thank you for taking the time to leave a review for the services you received and for the recommendation. We truly appreciate it. If there are ever any questions or concerns we'll gladly be here to help! Warm Regards, Savanna-PDS Office Manager
Dumfries, VA
Matt arrived promptly, quickly got our door working again, and provided a thorough explanation of the outstanding issues with our door system. He was extremely experienced and knowledgeable, and we’ll have no hesitation in the future about dealing with Precision/Matt on all of our garage door issues. Overall a very pleasant experience.
- Karen and paul Munninghoff
Good afternoon Mr. Munninghoff, Thank you for taking the time to review the services you received. We appreciate the opportunity you gave us to help with all of your garage door needs and if there are ever any questions or concerns we'll gladly be here to help! Warm Regards, Savanna-PDS Office Manager
Alexandria, VA
I highly recommnend This company, from start to finish very professional. Five plus stars.
- Duncan Blair
Product:
Technician: Patrick
Arlington, VA
We had another terrific experience with Precision. Early on a Saturday morning, we discovered our 20 year old garage door would not open. A closer examination revealed the door spring had failed. Within 3 hours of calling the service number, Kevin, a 20 year garage door veteran, was at our home. He quickly diagnosed the failure, offered various options, and in 90 minutes had replaced the failed spring mechanism and other failing hinges. I cannot think how emergency service could have been better. Very impressive.
- Bruce Fried
Lorton, VA
Excellent service provided by Matt. He took the time to explain the problem with the garage door, and fixed the problem. Definitely recommend Precision Door Service.
- Aisha Abdelhamid
Fredericksburg, VA
Great service! Quick appointment. Courteous and knowledgeable technician. Thank you.
- Norma & les Woodward
Woodbridge, VA
Definitely happy with the service received today! Technician was very professional and fully explained what he did to repair the spring/roller parts. He arrived at the start of the two hour window which was appreciated! Great company!
- Chris Thomas
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Annandale, VA
Excellent same day service! Kevin called beforehand to let me know when he would arrive, arrived on time, and quickly fixed my garage door. He showed me beautiful options for garage door replacement that would work well with the design if our home, left an estimate for future reference and a glossy color brochure with photos and colors. He was warm, professional, and low key. We will definitely hire him when we decide to replace our door which is over 49 years old. Highly recommend!
- Liz Post
Stafford, VA
Spring repair; broken torsion spring. My technician (Corey) was prompt, professional, knowledgeable, and proficient. He thoroughly briefed me on the results of his inspection of my door, and developed 3 different quotes for levels of service. I elected to have my torsion bar bearing replaced in addition to my torsion springs, as well as a full lubrication service. While I can't speak to the competitiveness of the pricing, I can say that the service provided was outstanding. Highly recommend.
- DRW
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Alexandria, VA
Excellent service was provided by Matt and Brett today. They came within the promised arrival time after calling ahead to warn of their arrival and were exceedingly polite, precise and careful in all their repairs. They obviously take great pride in their work. They replaced the springs and did a full servicing job that resulted in an extremely quiet garage door function. Will gladly recommend this service.
- Donald Devine
Fredericksburg, VA
My aim was to get a routine garage door tune-up. It turned out that that the technician, Matthew, discovered it had not totally been installed correctly when the townhouse was built 4+ years ago. He fixed the issue and recommended two other optional plans which I declined on the basis that I have my house up for sale. Matthew was extremely professional and very polite. He explained all options very clearly. He is a company asset.
- Patricia Wright
Annandale, VA
The team did a great job. They evaluated the operation, identified the problem, advised us of the options, we choose and the team fixed the wiring, replaced the wheels and performed maintenance.
- Cecilia Stobaugh
Alexandria, VA
Five stars. My garage door was making a weird "snapping" sound, and the technician diagnosed the problem right away and fixed it. Thank you!
- Audrey Roh
Gainesville, VA
great service and prompt response-- the next morning after a call at 8 pm the night before--work done in just 2 hours! Would highly recommend thme
- David Mader
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Oakton, VA
Excellent service from Kevin. Highly recommend his service.
- Thomas Beahn
Fredericksburg, VA
Second time I’ve used Precision and both times great people , quality work and definitely will use them again . Again thanks for great service and quality work.
- Craig Whitby
Fairfax, VA
Excellent service and repair by Mathew; he clearly identified repair requirements and provided options. We took the full repair package and the garage works 100% better than before.
- Randal Honeycutt
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Springfield, VA
Couldn't be more satisfied with today's service call and garage door repair. Patrick was professional and competent and really impressed me. He diagnosed all issues and gave just the options I needed. Please let Patrick know his work was excellent and appreciated!
- Jim Delaney
Woodbridge, VA
Customer service was great. I Emailed Precision Thursday night, they called me Friday. They had an opening on Sunday from 12-2. The technician called within that window to say he was 15 minutes out. He replaced the broken spring and fixed Harry Home Owner mistakes that the last owner of the house made. Would recommend Precision without any hesitation.
- Andrew Obrien
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Woodbridge, VA
Precision implies a degree of accuracy, although Kevin was very competent and professional, arriving after 7pm for a 4-6pm window does not convey precision. I departed work early to ensure I was home by 4pm. As my garage door stood open for hours due to the broken spring, I felt I had no choice but to accept what I felt was a very high charge for this simple replacement. It was after 7pm, 30 degrees and this needed to be done. I received a phone call at 5:55pm to let me know about the late arrival. No compensation nor apology was offered for the tardiness. I did receive an explanation for the late arrival, a “quick” job on the way to my home which turned out to be in McLean, not Burke. I will think again about calling Precision for any additional work at my home.
- Bryce Peck
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Fairfax Station, VA
Kevin did a great job. Professional and finished the job in a matter of minutes. He was able to do the job in only a few hours after I called Precision--scheduled Appointment in a matter of hours instead of 2 days.
- Mike Brensy
Fredericksburg, VA
Best service! Very competent and extremely professional. Should stop looking for a garage door repair service and just go with Precision will not be disappointed.
- Gail Raddatz
Thank you for the positive review! We always try to stay in-tune with our customers and make sure they are satisfied to the best of our ability. Here at Precision we take pride and joy in the work that we do. We are happy to see that our technician Kevin was able to work with you!
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Springfield, VA
Patrick performed a routine maintenance check on our garage door. He was prompt, thorough and professional.
- David Shea
Excellent work! Definitely five stars
- David Mielke