From Northern VA & Fredericksburg Homeowners
Garage Door Repair in Northern Virginia & Fredericksburg - Page 13
Precision Garage Door
Same-day garage door repair in Northern Virginia & Fredericksburg, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Northern VA & Fredericksburg
Proudly serving the Northern Virginia & Fredericksburg community with same day service.
Local Garage Door Repair in Northern Virginia & Fredericksburg
Precision Garage Door of Northern Virginia & Fredericksburg provides same-day garage door repair in Northern VA & Fredericksburg Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Northern Virginia & Fredericksburg homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Northern VA & Fredericksburg Area and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Customers across Northern Virginia and Fredericksburg consistently describe Precision Garage Door of Northern VA as professional, knowledgeable, and dependable. Reviews repeatedly praise fast and often same-day service, clear explanations of repair options, courteous technicians, and strong workmanship that leaves doors working smoothly and quietly. Many customers also mention fair or reasonable pricing, clean job sites, and an easy scheduling experience, with several noting they would gladly use the company again or recommend it to others.
What Customers in Your Area Mention Most
Recent Reviews from Northern VA & Fredericksburg
Ron and Cathy Squires
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Called to get an estimate to repair one of our garage doors. The spring on the garage door broke and it was not possible to easily manually open the garage door or open the garage with the opener. Precision Garage sent out a technician the very next day. The technician was very professional and extremely helpful in outlining our options to have the door repaired. He answered all of my questions and provided detailed answers to my questions on the pros and cons of each option. At NO time was there a hard sell to go with any one of the options - just very factual information. I highly recommend Precision Garage for anyone needing repairs or service to their garage door systems. Well done!!!!
Technician: Patrick
Service: Garage Door Repair
Helen Salter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job
Jayne Veilleux
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My garage door was opening and shutting on its own a neighbor Omar suggested I call. I logged on your website today, booked my appointment. Patrick came and gave estimates and he installed a new garage door opener. I sent your information to a few realtors I know.
Mary Carter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your company was recommended by my neighbor. I was pleasantly surprised when Patrick called five minutes ahead of the scheduled arrival time. He was courteous, professional, knowledgeable, and patient- esp. with explanations that sometimes had to be repeated due to a hearing impairment. Patrick preformed an inspection, made me aware of the problem, then presented my three options for repair. At no time did he try to influence my choice. I was very pleased with the service I received and the manner in which it was given. You are fortunate to have Patrick in your employ.
Crystal Hemeon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Have used this company twice now and am very pleased with the service, they are very punctual, courteous and do exactly as they say. The prices are reasonable and I have not had an issue after an appt. The techs are very respectful of the property and I would highly recommend them to friends and family.
Technician: Layne C
Service: Garage Door Repair
Eric Crawley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was great. He did a great job and I appreciate it. Thank you so much.
Technician: Patrick
Service: Garage Door Repair
Dana Delman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very efficient and quick response. Quick and thorough repair.
Hello Ms. Delman- Thank you for taking the time to share feedback on your appointment. We appreciate your positive comments, 5-star rating and we're happy to know you are pleased with the service provided. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Technician: Patrick
Service: Broken Garage Door Spring Repair
Isaiah Joyce
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Hello I would like to thank the techican for taking the time to explain what was wrong with my garage door and what it would take to fix it. The Techican was very friendly and polite and knowledge on garage doors.
Hi Mr. Joyce- Thank you for choosing Precision and for sharing such a nice 5-star review. We appreciate you. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Technician: Patrick
Service: Broken Garage Door Spring Repair
Kapil Kapoor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Poor experience with this company. The technician was very prompt, polite and professional but learnt upon his visit that they don’t carry the right parts for our kind of garage doors. I wish they had made it clear during the intake process. When I wrote to the office manager about this issue, I was hoping they would credit the charge or at least apologize. On the contrary,, she threatened with a concocted up story on how I used profanity with the technician. I am amazed how businesses treat their repeat customers. Well, they lost one such today.
Kapil Kapoor- We are very sorry to learn of your disappointment in the service appointment. This is contrary to what we strive for each day with every customer. The service fee included a 25 point safety inspection on both of your garage doors and both operators. We did offer a universal weather seal option for you, which you declined. If you wanted to have the weather seal installed, the service fee would have covered the installation. We are in business to provide the best garage door service and experience for our customers. Nothing was concocted or made up or threatened. Your initial message to the office included that we had lost you as a customer and you would be writing reviews and passing the word. We were never given the opportunity to have a respectful conversation. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Service: Garage Door Repair
Victor Fiebig
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
As always, Patrick was prompt, early in fact, and very through. Explained what he found in his troubleshooting and provide options. He quickly installed the new sensor and demonstrating that the door was now operating properly. I will always call Precision when I have an issue with my garage door operating system.
Hello Mr. Fiebig- We appreciate you choosing Precision and sharing your positive feedback! A satisfied customer makes us very happy. Thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Technician: Patrick
Service: Garage Door Opener Repair
Thomas Mero
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Totally professional. From i itial contact through time that service was performed everything, including several email communicatios, was presented in a first class manner. Cameron, my technician, was not only punctual, but chearful, efficient and informative. I recommend Precision to anyone with garage foor problems.
Hello Mr. Mero- Thank you for your kind words and awesome review! We really appreciate you taking the time to share your Precision experience. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Service: Garage Door Opener Repair
Product: Opener
John Laffman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick was very knowledgeable and provided me with options to tuneup the garage door. He really took the time to explain everything. I would definitely recommend both Patrick and the company. I was able to get same day higH quality service. Will definitely use them again and will hiGHly recommend them to family and friends.
Hello Mr. Laffman- I'm so glad you reached out to Precision and we were able to provide same day service. Thank you for the kind words, the awesome review, 5-star rating, and recommendation! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Technician: Patrick
Service: Garage Door Repair
Liz Kelleher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Cameron did an excellent job! He came out during the window of time given, gave me a heads up when he was on his way, and completed the repairs quickly! He was very knowledgeable and knew what the issue was right away.
Hello Ms Kelleher- Thank you for sharing such a great review! We appreciate you taking the time to share detailed feedback on your Precision experience. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Service: Garage Door Repair
Product: Rollers
Damien Bollino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick was awesome! Prompt, professional, and knowledgeable. I had questions, he had answers. After walking me through the fix he gave me several options/estimates to fix it today and what may need addressed in the future. He never pressured me or tried to upsell anything which I greatly appreciated. Highly recommend these guys, and will definitely use them again!
Hello Mr. Bollino- Thank you so much for choosing Precision for your garage door issues. We're happy to know you are pleased with the service Patrick provided. We always appreciate the awesome feedback and 5-star rating, thank you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Technician: Patrick
Service: Garage Door Repair
Salman Mahmood
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Impressive right from the beginning. Telephone call answered professionally by human being. Appointment process convenient and hassle free. Technician identified the issue and made honest recommendations. Once approved finished the job expertly and efficiently. Great experience and great Company to work with.
Hello Mr. Mahmood- Thank you for choosing Precision for your garage door service. We appreciate the opportunity, as well as your kind words. We're very happy to know you are pleased with the experience from start to finish. Thank you for sharing! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Service: Garage Door Repair
Product: Garage Door Opener
Gerald Isenberg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I would never use this company again and would not recommend this company to anyone. On July 26, a technician came out and replaced the broken spring on our garage door. We left the state on July 31 and came back on the evening of Sept 1. We opened and closed the garage door to put the car in, then opened the garage door again to get something out of the car, and the cables on both sides of the door came off (did NOT break but came off) and wrapped around the crossbar at the top. We could not lower the door. I called Precision the next and explained what had happened and was immediately told there was NO WARRANTY and the best they could do was send someone out in two days. I said I didn't think this was a warranty issue because obviously it was not assembled correctly when installed. I was told it was working when the technician left. I said I don't think I should have to pay for it to be fixed. The person on the phone repeated the best she could do is get someone out in two days, implying that I would have to pay for it. I declined to have someone come out from Precision and have to pay them to fix their mistake. I called another company that came out the same day (Sept 2). The technician reassembled the the door mechanism REPLACING NO PARTS, but added two screws that should have been in the cable drums when Precision did the work. These screws were needed to keep the drums from slipping on the crossbar. The bottom line is the work Precision did fell apart after 6 days of use. I understand sometimes things happen and I did call and asked them to come out and fix it. The response I got was NO WARRANTY and I would have to pay for another service fee if I wanted to have it done again (although they would not warrant that the second time it would be done correctly either). Precision doesn't stand behind their work. So, in summary, I recommend you find someone else if you need garage door repair.
Hello Mr. Isenberg- We are sorry to hear your disappointment in the service provided, as this is contrary to what we strive for. Our goal each day with every customer is to repair a garage door properly and safely, and provide excellent customer service. Per the technician’s inspection report and notations on July 26th, there were additional issues. However, the minimum fix was selected rather than the rebuild that was recommended. When you called on September 2nd, I offered to have a technician come out in 2 days because it was a holiday weekend and that was our next available appointment. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Service: Broken Garage Door Spring Repair
Roger Schneider
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick was prompt and courteous, performed routine maintenance and thorough inspection, provided tips on maintenance, indicated parts that may need to be replaced in future without pushing or any “hard sell.” Will probably go back to Precision in future for replacing some of the parts showing wear.
Hello Mr. Schneider- Thank you for the opportunity and for taking the time to share your Precision experience. We appreciate you and we're here for you. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Technician: Patrick
Service: Garage Door Repair
Anita Lopez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service. Fast and efficient.
Hello Ms. Lopez- Thank you for choosing Precision and for taking the time to leave us an awesome review and 5-star rating. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Technician: Patrick
Service: Garage Door Opener Repair
Irene Biggs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Cameron was friendly, courteous and knowledgeable about the workings of the garage door opener system. He answered all my questions.
Hello Ms. Biggs- Thank you so much for taking the time to leave this awesome review and 5-star rating! We really appreciate it and I'll be sure to pass along your kind words to Cameron. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Service: Garage Door Opener Repair
Joan Bradley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick was very knowledgeable and professional. Will definitely use precision when I need to repair or replace my doors. Thank you!
Hello Ms. Bradley- Thank you for taking the time to share your awesome review and 5-star rating for Precision and Patrick. We appreciate you! Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Technician: Patrick
Service: Garage Door Repair
Charles Rowzie
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
To say I was disappointed is putting it milldly. From the outset I knew you had sent a salesman rather than a technician who was interested in solving a problem with one of my garage doors. Receiving the 6 optiions , which was absurd, listing repairs/replacement on 9 year old doors made no sense. One door was hardly ever in use. I suspected the one door opener on the wall was defective. Ordered from Amazon $56.74. Problem solved. Apparently testing the door opener never occured to your salesman/technician. Regret this happened, especially my payment of $175 for nothing.
Mr. Rowzie- Thank you for sharing your feedback. We always aim to deliver a positive experience for our customers. We apologize that our service did not satisfy your expectations. It was an uncommon instance. Our technicians conduct a 25 point safety inspection on each door. Through this inspection it was determined and noted that several items failed. Three estimate options were provided for each of your doors (Good – Better – Best). We address the issues from an inspection so that our customers are made aware and have repair options to choose from. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA
Service: Garage Door Repair
Rhiannon Burruss
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician who came to my home today was outstanding. He explained what the source of the problem might be and went to work to solve it. This man was efficient, well trained and well-spoken. I was very impressed. But that's why I use this company. And believe me, I am very particular!
Hello Ms. Burruss- Thank you so much for sharing your 5 star rating for Precision and technician Stone. We appreciate the review, as well as the phone call immediately following your appointment. You made our day! Thank you for providing us the opportunity and for being a loyal Precision customer. Sincerely, Suzanne, Managing Director / Precision Garage Door NOVA
Service: Garage Door Repair
John Kerins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had new springs installed 18 months ago and had a cable break recently. Certify insisted that they had to replace the 18 month old springs with new ones, which I find hard to believe. As a result my bill was double what it should have been. I do not recommend this company.
Hello Mr. Kerins- We are sorry to hear the disappointment with your experience. Our goal each day with every customer is to repair a garage door properly and safely. I left you a voicemail and text message in hopes of discussing your issues and concerns, but unfortunately I have not heard back from you. This is the first time we have been to your residence, as another company provided the service work 18 months ago. Therefore, we do not know if you had the correct springs installed, the quality of the springs, and whether they were even new springs. The longevity of a spring is determined by the cycle life. The more you use your garage door, the sooner you are going to need new springs. Please know, 18 months ago, torsion springs were 1/3 the cost of what they are today. When your technician arrived this morning, your door was racked which is the most dangerous position a garage door can be. Part of your invoice today was the fee for the technician to bring your down into the safe position to be worked on. We recommend new parts that properly work together. We do not wind and unwind springs, according to insurance regulations. We do not provide “band-aide” repairs, as the safety of our customers, as well as our technicians, is top priority. The good news is that you called on the 4th of July holiday and we arrived the following morning to service your door. Your technician is knowledgeable, experienced, and walked you through recommended options that would address all the issues identified in the inspection report. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Warren Stuter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Stone was professional, explained issues and corrective action needed.
Hello Mr. Stuter- Thank you choosing Precision and for sharing a 5-star rating regarding your experience and the service Stone provided. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Service: Garage Door Repair
Brian Anderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast response and professional service. I highly recommend this company.
Hello Mr. Anderson- Thank you for choosing Precision and taking the time to share your review of your experience and the service provided. We're happy to know you are pleased, and we certainly appreciate the 5-star rating and recommendation. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Service: Garage Door Repair
Dexter Thomas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The response was timely, and the problem was repaired. I wouldn't hesitate to use their service in the future.
Hello Mr. Thomas- We appreciate your business and the opportunity. Thank you for your kind words and for taking the time to share a review and 5-star rating. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Technician: Patrick
Service: Garage Door Opener Repair
Barry Angeline
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They replaced the motors on my garage doors recently. Within 2-3months, one of the metal plates detached from the door. It cost me $330 to have them come out and spend 20 minutes fixing their shoddy work. They will gouge you! Avoid if possible.
Mr. Angeline- We are sorry to hear your disappointment, as this is contrary to what we strive for each and every day with our customers. It has been nearly a year since we replaced your garage door operators, which are covered under warranty. The part that was broken and needed to be replaced yesterday was not related to any of the work previously provided. I’m glad we had the opportunity to discuss your appointment and to know that you are pleased with the technician. Unfortunately, our pricing for repair and parts are a reflection of the dramatic increase in everything from fuel, insurance, and parts cost across the board. The good news is that we were able to provide the repair in less than 24 hours of your call, the technician arrived on time, and completed the work in a timely manner. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Service: Garage Door Repair
Lorenzo Baskerville
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Kelvin did a great job enough said!
Hello Mr. Baskerville- Thank you for being a Precision customer and sharing 5 Stars for Kevin. I will be certain to pass this along to him. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Service: Garage Door Repair
Carl Witcher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
For a 15 min job, I paid $200....$125 service fee...just to come to my house and a $79 maint fee....and all the person did was tighten up and lube things...he tried to say I needed a new bar connecting the garage door to the door opener (for steel doors) ...I said no, & your company installed my garage door opener in the first place, why did they install the bar I have??...then he told me my sensors were too high...no one has ever told me that and your company has done all my prior services...not a great service for the price....
Hello Mr. Witcher- We are very sorry to hear your disappointment regarding your service appointment today. I provided the pricing and preventative maintenance information in writing, which you approved and proceeded to schedule. Your inspection reports over the past several years reflect each technician stating the ORB (operator reinforcement bracket) was missing and the recommendation was included each time in an estimate. While our records do not show an invoice for installing a new operator, we did replace the battery backup in 2019. Again, our apologies for not meeting your expectations as this is contrary to the service we strive to provide each and every day for our customers. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
Service: Garage Door Opener Repair
John Rhodes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Patrick provided great customer service!!!
Hi Mr. Rhodes- We're happy you chose Precision and super happy you are pleased with the service Patrick provided. Thank you for taking the time to share your review and 5-star rating. Sincerely, Suzanne, Managing Director / Precision Garage Door Northern VA
License
Contractor's Lic.#2705195590