Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 2024 reviews, averaging 4.94 Stars:
Spotsylvania, VA
Hello Mr. Grover- Thank you for choosing Precision and for the 5-Stars! We will gladly pass along your review to Patrick. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Centreville, VA
Great company!! Called early in the morning as my spring snapped and cars were trapped in the garage. Talked with Suzanne, who quickly got us setup with Max for an appointment. Max arrived early and diagnosed the issues with our door and provided recommendations that were clearly needed. Within about 2-1/4 hours the work was completed and we could not believe the difference in the operation of the door. Soooo smooth and quiet, just as Max had indicated. Max did impeccable work , at the highest quality. Highly recommend Precision's work. They have a great team working for them!!!!
- Brenda Dunn
Hello Ms. Dunn - This review certainly made our day! The team at Precision Garage Door Northern Virginia is thrilled to know you're so happy with your service. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Stafford, VA
Service was excellent. Worker arrived on time (Called me 30 minutes before arriving) and did a very timely, professional repair. I would definitely use them again.
- David Barile
Hello Mr. Barile- Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We're happy to know you are pleased with Patrick's performance. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Alexandria, VA
What a great experience! My door broke on Saturday, I called Precision on Sunday and my door was fixed by Monday mid-afternoon. Can't say enough good things about Max. He was friendly, honest, protected me/my surroundings, explained everything thoroughly, arrived early and finished ahead of schedule. Kudos to everyone in the chain who made this possible - this is a shining example of superior customer service I totally recommend them!
- Nicole C.
Thank you so much for taking the time to leave us this amazing review! We value your input and appreciate the details about your experience with Precision. I will definitely pass along your kind words to Max. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Fredericksburg, VA
Max did a fantastic job repairing my garage door springs. It is working excellently. Took him no time at all to do the repairs. It has never been so quiet. Thanks to Max and his great work, I will be passing along the good word about your company. Thanks Again!
- William Jones
Hello Mr. Jones- Thank you for the awesome review of Max and your Precision experience. We appreciate your kind words and recommendation. Thank you! Suzanne, Managing Director, PDS Northern Virginia
Gainesville, VA
I will definitely use Precision any time I have a problem with my garage door Patrick knows the job to the letter, explained everything and he was very professional.
- Rose Kinyua
Hello Ms. Kinyua- Thank you for reaching out to Precision and for sharing this 5-star rating! We're very pleased to know you are happy with Patrick and the service provided. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Dumfries, VA
Max was on time, explained the options I had to repair my garage door and did the job very professionally. I highly recommend Precision.
- Dennis Judge
Hello Mr. Judge- Thank you for the awesome feedback on Max! We appreciate the review and your recommendation. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Fredericksburg, VA
Outstanding service had a billing question and they took care of it same day.
- Walter Volinic
Hello Mr. Volinic- Thank you for the review and the 5-star rating. We put customer experience and satisfaction as our priority, and we appreciate you reaching out with your billing concern, and allowing us the opportunity to work with you. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Stafford, VA
Excellent work my wife and I are very satisfied with the work performed!! Mr. Patrick I have to give this young Gentleman a 5 rating.One of the nicest guy I have ever met very professional & very Knowledgeable!! Mr. Patrick you are a ROCK STAR!! One happy customer here!!
- Eric Pabon
Hello Mr. Pabon- This review made our day! We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Arlington, VA
Precision was recommended to me by a neighborhood friend who was very pleased with Precision's services. I was interested in a completely new installation to replace what I had had for 25 years with two new insulated doors, new tracks and two LiftMaster openers with some special features to include high-lifting on one of the new doors to allow for future garage modifications. Precision gave me the exact configuration I wanted and carefully planned to ensure that the configuration allowed for my future plans without having to revise anything they installed. I could not be more pleased! The new doors look great, work perfectly, are incredibly quiet and have all the modern features such as safety devices, Internet connectivity, an iPhone app for status and control, and automatic lighting. All throughout the installation, Patrick kept me informed on progress and conferred with me whenever a choice had to be made. He is an outstanding technician and a great gentleman. Go with Precision, you will not be disappointed.
- Edwin Mcdermott
Dr. McDermott- Thank you for taking the time to share your review. We value your input and appreciate the details about your experience with Precision. You were a pleasure to work with, and I must say your garage doors turned out beautiful. It makes us happy to know you are pleased with the service and the final results. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Gainesville, VA
I have used Precision since the original installation in January 2019 and would highly recommend them
- David Mader
Hello Mr. Mader- Thank you for taking the time to share your review. We certainly appreciate the positive feedback and thank you for your business. -Suzanne, Managing Director / PDS Northern Virginia
Product:
Alexandria, VA
Thank you so much for sending the same tech to service my garage door for many years. I have a double 40+ year ole door and KEVI has kept it running like a NEW door for years. KEVIN the the best!! He deserves a big raise.
- Roberta Staples
Ms. Staples- Thank you for the 5-star rating! We're happy to hear that Kevin has taken great care of your door and you're pleased with the service. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Bristow, VA
Great job
- Edison Medrano
Hello Mr. Medrano- Thank you for the 5-star rating! We're happy to know you are pleased with your Precision experience.
Fairfax, VA
Technician, Kevin, was on time. Prepared an assessment, explained service options and prices. Replaced the broken springs, adjusted the system for proper operation. Door now operates better than prior to spring failure. Very satisfied.
- Tony Mccollam
Hello Mr. Mccollam - Thank you for leaving us this wonderful review. We're so happy to know you are pleased with the work, Kevin's performance, and that your garage door is working better than before. Thanks! Suzanne, Managing Director / PDS Northern Virginia
McLean, VA
Prompt, polite service. Kevin was our installer.
- Timothy O'leary
Hello Mr. O'leary- Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated and we value your feedback. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Lorton, VA
Patrick provided excellent customer service and identified the garage opener problem quickly. Patrick replaced key wiring to insure continued operation. Thank you Patrick.
- Dominic Ducanes
Hello Mr. Ducanes- Thank you for the 5-Stars! We're so glad you are pleased with your Precision experience and Patrick's work. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Bristow, VA
My car was trapped inside the garage and I needed to be somewhere by 4:00 PM. I called Precision Garage Door at 8:00 AM and Max was knocking on my door by 9:00 AM. Rather than just replacing the coil, which another company had done about 3 years previously, Max determined the reason for the failure. Max recommended the internal mechanisms that lift the door be replaced, in addition to putting on a new coil. He made adjustments and reinforcements that should have been made when the house was built. Max also showed me how to balance our garage door so as to reduce the strain on the coil. When Max left, my 15 year old garage door lifted smoothly and quietly! It no longer sounded like a jet engine taking off!! Max deserves a 6-star rating, in my opinion! I will only do business with Precision Garage Door of Northern, VA, Fredericksburg!
- Kim Ordoobadi
Hello Ms. Ordoobadi- Thank you for leaving us such a wonderful review! We are thrilled that you are so pleased with Precision experience and our team will definitely be happy to read what you wrote. I will pass along your "6-star rating for Max". Thank you! Suzanne, Managing Director / PDS Northern Virginia
Leesburg, VA
Made a mistake choosing this company. I will need to call someone else to fix the problem.
- Peter Thompson
Product:
Alexandria, VA
Fantastic experience!!! Precision was able to come out to my home the same day that I called. The technician was professional, polite, and very expert. He graciously passed on much useful info to me on my garage door, and executed an expert repair at a fair price. I will recommend Precision to all my associates. Great job--- Thank you!
- Mike Kowalski
Hello Mr. Kowalski - Thank you for the awesome 5-Star review! We appreciate the positive details and we're happy to know you were pleased with the repair work Max provided. Thank you for the recommendation. -Suzanne Managing Director / PDS Northern Virginia
Fairfax, VA
I found Precision online and decided to call mainly because of the great reviews. From start to finish I was pleased with the communication and professional manner I received. Max was polite, personable and thorough. He went above and beyond to check everything and educate me as to why and how he was repairing and installing. He didn’t rush even though it was later in the day. Without hesitation, I will continue to use this company as needed in the future.
- Sheila White
Hello Ms. White - Thanks for sharing your review with us and the community. We are happy to hear your positive experience with Max and will be sure to pass this along to him. Thank you! Suzanne Managing Director / PDS Northern Virginia
Product:
Woodbridge, VA
Quick response for broken spring. Max was extremely knowledgeable with a great customer service attitude.
- Ray W.
Thank you for the 5-Stars! We are happy to know you are pleased with the work and Max's performance. We’ll pass along the kind words. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Manassas, VA
Had a great experience with Precision. Max was my technician and called me to let me know when he would arrive and showed up exactly on the appointment time. Very friendly and knowledgeable, explained everything he looks at, what needed repair and what was still in good shape. Had my door functioning better than it was within 24 hours of calling in.
- Craig Desmarais
Hello Mr. Desmarais- Thank you for sharing a 5-star review! Our priority is to provide an outstanding customer experience and satisfaction. Your review is appreciated and reaffirms the hard work we put in every day. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Centreville, VA
Good morning, the young man Matt was very professional, kind and informative. He was excellent in explaining and showing me what the problem. He also offered tip on use to clean and take care of my new senors: I recommend that he receive a rise. I would recommend this company to all my family and friends. Thanks much
- Carmenita Sewell
Hello Ms. Sewell- We are so grateful for your kind words. Thanks for sharing your review with us and the community. -Suzanne, Managing Director / PDS Northern Virginia
Product:
Lorton, VA
I chose Precision after looking at the great reviews. Max did a wonderful job repairing a garage door spring and shaft that had been repaired by another company only six months ago but failed. He fully explained the options and exactly what was covered and what was not covered. When done, Max showed me everything he had done and what I needed to do to keep the door in good working condition. Excellent work!
- Robert V.
Thanks for the great review! We appreciate you taking the time to share the feedback on Max and your Precision experience. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Burke, VA
We would like to thank your company for a wonderful experience today. First, Suzanne took our service call quickly and efficiently. She was very friendly and organized. I appreciated your email to confirm our appointment. I compliment you on the safety measures you take for your clients, ie posting pictures of your technicians and a little bio on each. It helped knowing who would be servicing our garage door. We appreciated the call from Max. He told us what time we should expect him. All great ideas! Our technician, Max, was very friendly , knowledgeable and thorough. He took time in explaining his findings and offered solutions. He took his time and did not rush the service call. We will definitely contact your company again if needed. We will be glad to refer you to our family and friends. Thanks again. Margaret & Jeff Hofsass Burke, VA
- Margaret Hofsass
Hello Ms. Hofsass- Thank you for sharing your wonderful review with us and the community! We are thrilled that you loved your experience and our team will definitely be happy to read what you wrote. Thanks so much! Suzanne, Managing Director / PDS Northern Virginia
Product:
Sterling, VA
Kevin was punctual, professional, and thorough. We are very pleased! Thank you!
- Marti Fucile
Hello Ms. Fucile- We are happy to hear you had a positive Precision experience with Kevin. Thanks so much for the opportunity and the 5-star review! -Suzanne, Managing Director / PDS Northern Virginia
Fredericksburg, VA
Since our garage doors were installed by Precision in 2003, we have always had EXCELLENT SERVICE for a wide variety of garage door repairs. Remember to do your yearly maintenance with Precision and your doors will last a long time too. A special shout out to our excellent tech Kevin T.
- Callie Freed
Hello Mr. and Mrs. Freed- Thanks for the great review! Our team at Precision Garage Door Northern Virginia is thrilled you're so happy with your service. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Product:
Reston, VA
Precision's response to our emergency call to fix a non-working garage door operator was awesome. Scheduling the service call by phone was quick and Max, the technician arrived within a couple of hours. We were impressed with his professional appraisal and quick diagnosis and repair of the electronic malfunctions in our Genie safety sensor. Max also took the time to check the mechanical components of our garage door and cheerfully shared maintenance tips on how we homeowners can keep aging equipment in good shape. He clearly knew his stuff and loved the customer service part of his job. Precision is on our rolodex for future service needs!
- Shirley Panizza
Hello Ms. Panizza- This review made our day! We appreciate the details about your experience with Precision and we’re pleased to know that you are happy with Max’s work. Thank you for the opportunity. -Suzanne, Managing Director / PDS Northern Virginia
Burke, VA
When my garage door opener suddenly died, I called Precision. They sent a technician that same afternoon. Max couldn't have been more professional, courteous and helpful. He did an expert job installing a new opener, and showed me where the rubber at the bottom of the door needed to be replaced to keep out "critters." He was very careful about disinfecting everything he touched and keeping a safe distance. When he came back to replace the rubber and it was like seeing an old friend who cared about keeping me safe.
- Virginia Sivigny
Hello Ms. Sivigny- Thank you for choosing Precision and for taking the time to share your awesome review! We are so grateful for your kind words. -Suzanne, Managing Director / PDS Northern Virginia
Product:
Leesburg, VA
I was exceptionally pleased with the service I received from your technician Max. He was very professional, courteous, knowledgeable, and overall very fun to work with. He explained the situation well, and layed out my options in a clear and straight forward way. He completed the work exactly as he said he would and left the work site cleaner than he found it. I couldn't be happier with the experience.
- Nic Devazeille
Hello Mr. de Vazeille- Your review made our day, thank you! We strive for exactly the experience you described. We are happy to know Max provided you with great service. Thank you for the opportunity. -Suzanne, Managing Director / PDS Northern Virginia
Product:
Super fast and friendly! Have used them twice now and will continue to do so in the future.
- Quinton Grover