Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 2014 reviews, averaging 4.94 Stars:
Gainesville, VA
Hello Mr. Mader- Thank you for taking the time to share your review. We certainly appreciate the positive feedback and thank you for your business. -Suzanne, Managing Director / PDS Northern Virginia
Product:
Alexandria, VA
Thank you so much for sending the same tech to service my garage door for many years. I have a double 40+ year ole door and KEVI has kept it running like a NEW door for years. KEVIN the the best!! He deserves a big raise.
- Roberta Staples
Ms. Staples- Thank you for the 5-star rating! We're happy to hear that Kevin has taken great care of your door and you're pleased with the service. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Bristow, VA
Great job
- Edison Medrano
Hello Mr. Medrano- Thank you for the 5-star rating! We're happy to know you are pleased with your Precision experience.
Fairfax, VA
Technician, Kevin, was on time. Prepared an assessment, explained service options and prices. Replaced the broken springs, adjusted the system for proper operation. Door now operates better than prior to spring failure. Very satisfied.
- Tony Mccollam
Hello Mr. Mccollam - Thank you for leaving us this wonderful review. We're so happy to know you are pleased with the work, Kevin's performance, and that your garage door is working better than before. Thanks! Suzanne, Managing Director / PDS Northern Virginia
McLean, VA
Prompt, polite service. Kevin was our installer.
- Timothy O'leary
Hello Mr. O'leary- Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated and we value your feedback. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Lorton, VA
Patrick provided excellent customer service and identified the garage opener problem quickly. Patrick replaced key wiring to insure continued operation. Thank you Patrick.
- Dominic Ducanes
Hello Mr. Ducanes- Thank you for the 5-Stars! We're so glad you are pleased with your Precision experience and Patrick's work. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Bristow, VA
My car was trapped inside the garage and I needed to be somewhere by 4:00 PM. I called Precision Garage Door at 8:00 AM and Max was knocking on my door by 9:00 AM. Rather than just replacing the coil, which another company had done about 3 years previously, Max determined the reason for the failure. Max recommended the internal mechanisms that lift the door be replaced, in addition to putting on a new coil. He made adjustments and reinforcements that should have been made when the house was built. Max also showed me how to balance our garage door so as to reduce the strain on the coil. When Max left, my 15 year old garage door lifted smoothly and quietly! It no longer sounded like a jet engine taking off!! Max deserves a 6-star rating, in my opinion! I will only do business with Precision Garage Door of Northern, VA, Fredericksburg!
- Kim Ordoobadi
Hello Ms. Ordoobadi- Thank you for leaving us such a wonderful review! We are thrilled that you are so pleased with Precision experience and our team will definitely be happy to read what you wrote. I will pass along your "6-star rating for Max". Thank you! Suzanne, Managing Director / PDS Northern Virginia
Leesburg, VA
Made a mistake choosing this company. I will need to call someone else to fix the problem.
- Peter Thompson
Product:
Alexandria, VA
Fantastic experience!!! Precision was able to come out to my home the same day that I called. The technician was professional, polite, and very expert. He graciously passed on much useful info to me on my garage door, and executed an expert repair at a fair price. I will recommend Precision to all my associates. Great job--- Thank you!
- Mike Kowalski
Hello Mr. Kowalski - Thank you for the awesome 5-Star review! We appreciate the positive details and we're happy to know you were pleased with the repair work Max provided. Thank you for the recommendation. -Suzanne Managing Director / PDS Northern Virginia
Fairfax, VA
I found Precision online and decided to call mainly because of the great reviews. From start to finish I was pleased with the communication and professional manner I received. Max was polite, personable and thorough. He went above and beyond to check everything and educate me as to why and how he was repairing and installing. He didn’t rush even though it was later in the day. Without hesitation, I will continue to use this company as needed in the future.
- Sheila White
Hello Ms. White - Thanks for sharing your review with us and the community. We are happy to hear your positive experience with Max and will be sure to pass this along to him. Thank you! Suzanne Managing Director / PDS Northern Virginia
Product:
Woodbridge, VA
Quick response for broken spring. Max was extremely knowledgeable with a great customer service attitude.
- Ray W.
Thank you for the 5-Stars! We are happy to know you are pleased with the work and Max's performance. We’ll pass along the kind words. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Manassas, VA
Had a great experience with Precision. Max was my technician and called me to let me know when he would arrive and showed up exactly on the appointment time. Very friendly and knowledgeable, explained everything he looks at, what needed repair and what was still in good shape. Had my door functioning better than it was within 24 hours of calling in.
- Craig Desmarais
Hello Mr. Desmarais- Thank you for sharing a 5-star review! Our priority is to provide an outstanding customer experience and satisfaction. Your review is appreciated and reaffirms the hard work we put in every day. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Centreville, VA
Good morning, the young man Matt was very professional, kind and informative. He was excellent in explaining and showing me what the problem. He also offered tip on use to clean and take care of my new senors: I recommend that he receive a rise. I would recommend this company to all my family and friends. Thanks much
- Carmenita Sewell
Hello Ms. Sewell- We are so grateful for your kind words. Thanks for sharing your review with us and the community. -Suzanne, Managing Director / PDS Northern Virginia
Product:
Lorton, VA
I chose Precision after looking at the great reviews. Max did a wonderful job repairing a garage door spring and shaft that had been repaired by another company only six months ago but failed. He fully explained the options and exactly what was covered and what was not covered. When done, Max showed me everything he had done and what I needed to do to keep the door in good working condition. Excellent work!
- Robert V.
Thanks for the great review! We appreciate you taking the time to share the feedback on Max and your Precision experience. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Burke, VA
We would like to thank your company for a wonderful experience today. First, Suzanne took our service call quickly and efficiently. She was very friendly and organized. I appreciated your email to confirm our appointment. I compliment you on the safety measures you take for your clients, ie posting pictures of your technicians and a little bio on each. It helped knowing who would be servicing our garage door. We appreciated the call from Max. He told us what time we should expect him. All great ideas! Our technician, Max, was very friendly , knowledgeable and thorough. He took time in explaining his findings and offered solutions. He took his time and did not rush the service call. We will definitely contact your company again if needed. We will be glad to refer you to our family and friends. Thanks again. Margaret & Jeff Hofsass Burke, VA
- Margaret Hofsass
Hello Ms. Hofsass- Thank you for sharing your wonderful review with us and the community! We are thrilled that you loved your experience and our team will definitely be happy to read what you wrote. Thanks so much! Suzanne, Managing Director / PDS Northern Virginia
Product:
Sterling, VA
Kevin was punctual, professional, and thorough. We are very pleased! Thank you!
- Marti Fucile
Hello Ms. Fucile- We are happy to hear you had a positive Precision experience with Kevin. Thanks so much for the opportunity and the 5-star review! -Suzanne, Managing Director / PDS Northern Virginia
Fredericksburg, VA
Since our garage doors were installed by Precision in 2003, we have always had EXCELLENT SERVICE for a wide variety of garage door repairs. Remember to do your yearly maintenance with Precision and your doors will last a long time too. A special shout out to our excellent tech Kevin T.
- Callie Freed
Hello Mr. and Mrs. Freed- Thanks for the great review! Our team at Precision Garage Door Northern Virginia is thrilled you're so happy with your service. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Product:
Reston, VA
Precision's response to our emergency call to fix a non-working garage door operator was awesome. Scheduling the service call by phone was quick and Max, the technician arrived within a couple of hours. We were impressed with his professional appraisal and quick diagnosis and repair of the electronic malfunctions in our Genie safety sensor. Max also took the time to check the mechanical components of our garage door and cheerfully shared maintenance tips on how we homeowners can keep aging equipment in good shape. He clearly knew his stuff and loved the customer service part of his job. Precision is on our rolodex for future service needs!
- Shirley Panizza
Hello Ms. Panizza- This review made our day! We appreciate the details about your experience with Precision and we’re pleased to know that you are happy with Max’s work. Thank you for the opportunity. -Suzanne, Managing Director / PDS Northern Virginia
Burke, VA
When my garage door opener suddenly died, I called Precision. They sent a technician that same afternoon. Max couldn't have been more professional, courteous and helpful. He did an expert job installing a new opener, and showed me where the rubber at the bottom of the door needed to be replaced to keep out "critters." He was very careful about disinfecting everything he touched and keeping a safe distance. When he came back to replace the rubber and it was like seeing an old friend who cared about keeping me safe.
- Virginia Sivigny
Hello Ms. Sivigny- Thank you for choosing Precision and for taking the time to share your awesome review! We are so grateful for your kind words. -Suzanne, Managing Director / PDS Northern Virginia
Product:
Leesburg, VA
I was exceptionally pleased with the service I received from your technician Max. He was very professional, courteous, knowledgeable, and overall very fun to work with. He explained the situation well, and layed out my options in a clear and straight forward way. He completed the work exactly as he said he would and left the work site cleaner than he found it. I couldn't be happier with the experience.
- Nic Devazeille
Hello Mr. de Vazeille- Your review made our day, thank you! We strive for exactly the experience you described. We are happy to know Max provided you with great service. Thank you for the opportunity. -Suzanne, Managing Director / PDS Northern Virginia
Product:
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Very happy with Patrick! Service was fast and very detailed. Great job guys and stay safe out there!
- Ian Stockwell
Hello Mr. Stockwell - Thank you for taking the time to share your review. We certainly appreciate the positive feedback and kind words. Thank you! -Suzanne, Managing Director / PDS Northern Virginia
Dumfries, VA
Patrick was very friendly and knowledgeable.
- A Rivera
Hello Ms. Rivera - Thank you for sharing your positive Precision experience. We appreciate your business! -Suzanne, Managing Director / PDS Northern Virginia
Alexandria, VA
Excellent service. I called after my spring broke and they arrived within 90 minutes. Max was very helpful and explained everything. Door opens easily now and is much quieter and smoother than before.
- Jeff Bobich
Hello Mr. Bobich- Thank you for the great feedback and review. We're happy to know you are pleased with the service and that your garage door is working better than ever. Thank you! -Suzanne, Managing Director / PDS Northern Virginia
McLean, VA
Max performed a friendly, professional and hardworking service. I hired the correct company.
- Jorge Quinteros
Hello Mr. Quinteros - Thank you so much for giving Precision the opportunity to service your garage door. We appreciate the awesome feedback. Thank you! - PDS Northern Virginia / Suzanne, Managing Director
Product:
Dumfries, VA
Patrick was very knowledgeable, efficient and friendly. He explained the problem and available alternatives very well. We are very happy with the expedient and efficient work that was done.
- Charles and Henrietta Scott
Hello Mr. and Mrs. Scott - We are delighted to know you are pleased with the work performed on your garage door. Thank you for the fantastic review on Patrick! -PDS Northern Virginia / Suzanne, Managing Director
Woodbridge, VA
Same day service to repair broken spring. Repair was completed in no time. Patrick was responsive, courteous, and thorough, and price was reasonable. I highly recommend them.
- Patricia A., Woodbridge VA
Thank you for sharing your Precision experience. Happy we were able to have your garage door back in working order in no time. Thank you for reaching out and choosing Precision. -PDS Northern Virginia / Suzanne, Managing Director
Manassas, VA
Patrick did a really good job. Excellent attention to detail and workmanship. I highly recommend this company for garage door repair and maintenance
- Ronald Burke
Hello Mr. Burke - We appreciate you taking the time to share such a great review and positive feedback on Patrick. Thank you for giving us the opportunity and for the recommendation. -PDS Northern Virginia / Suzanne, Managing Director
Fredericksburg, VA
I was very pleased with the repair services provided by your company. Patrick we my technician and he we excellent. Patrick inspected all the components of my door and explained why certain items needed to be repaired. Finally, he explained all the costs of the project. I am happy to recommend Precision Garage to all my friends.
- Martin Rivers
Hello Mr. Rivers - Thank you for the fantastic review and recommendation! We are pleased to hear that Patrick provided you with great service and work. Thank you! -PDS Northern Virginia / Suzanne, Managing Director
Ashburn, VA
Our garage door had a number of issues and needed an overhaul. It also had a safety sensor issue that was preventing the door from closing. I called Precision late in the afternoon and was able to get an appointment first thing the next day. Max showed up right on time and went right to work. Straightening the rails, new rollers, new springs, etc. Then came the sensor issue. He aligned them both, the lights were on as they should be, and sometimes the garage would close, sometimes it wouldn't. He checked every inch of the wiring, and it was fine. Eventually, he found a possible fault in one of the sensors and replaced it. The same problem persisted. Sometimes the door would close, sometimes it wouldn't. He ended up calling Lift Master, and it turns out that on my particular model you cannot just change one of the safety sensors, you have to change both. So, after he changed the second one, it works perfectly. The dedication and professionalism Max displayed in determining the resolution to this problem was top notch, as was his work on the overhaul. I cannot thank him enough for a job well done.
- Tim Fallon
Hello Mr. Fallon - Thank you for reaching out to Precision and giving us the opportunity to fix your garage door issues. We appreciate the review and the positive feedback on Max. -PDS Northern Virginia / Suzanne, Managing Director
Product:
Fredericksburg, VA
Outstanding service and a quality garage door. Highly recommend the Kevin and crew at Precision.
- Sharon Slavinski
Hello Ms. Slavinksi - Thank you for giving us the opportunity. We are delighted to know you are pleased with your new garage door and Kevin's work. Thank you! -PDS Northern Virginia / Suzanne, Managing Director
Product:
I have used Precision since the original installation in January 2019 and would highly recommend them
- David Mader