Garage Door Repair in Northern Virginia & Fredericksburg - Page 7

Daniel Galik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hunter Davis and team did a fantastic job, and went way above and beyond in resolving all my garage door issues. He also fully set up my MyQ camera and opener, and the car openers in my car. I am proving my highest possible endorsement and recommendations for Precision. Thanks

Dominic Ducanes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I recently was having problems with my garage door keypad. I scheduled Precision Garage Door and Justin arrived promptly and resolved/replaced the keypad swell as checked and assured all points of operation were safe and working properly. I have used Precision for many years and will use them again in the future. Thanks Justin and Precision for your excellent workmanship.

Steve Maas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First, the customer service attitude by Tyler on Sunday was superb. He understood the problem and set up an appointment for Monday between 10:30am and 1:00pm. I received both a text and email confirming the date and time. Now for the one negative: at 1:40 pm on Monday, I had not had a call, text, or email telling me the service was delayed, so I called the office. "Cheyenne" was helpful, and said it appeared that my appointment had been moved to 1:30pm-3:30pm. I replied, "it would have been nice to let me know."At 3:34pm, I was called by Hunter Davis, the technician, who said he was on the way. Hunter arrived at 4:00pm. Hunter quickly assessed the situation, prepared an estimate, discussed the process and we settled on the course of action. Hunter was professional, he kept me informed of his progress, and did an outstanding job. I was totally satisfied with his performance, and would use him again. The four star rating (and not five) is solely based on the office not letting me know of the schedule adjustment.

Robert Ortiz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service, technician was on time except that Kyle didn't look like his picture, he was very professional and polite. In the future any garage repair will be Precision. Thanks for a well done job.

David Thibodeau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David did a great job. He arrived on time. He explained all the options very well. The installation went smoothly and efficiently. He made sure everything was working properly and he even linked up the remotes to my other garage door opener. Very satisfied. Dave T.

Susan S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your response to my concerns was almost immediate. Your technician Justin was terrific. He inspected my garage door operation and reassured that all was working as it should. He did an exception explanation of how to operate and secure the door during power outages.

Noor Wahab Yaqubi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A very professional

Ruth Feltner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin Arnold, the technician assigned to this job, from beginning to end, performed in a most professional and efficient manner (5-Star). He called me minutes before he arrived and was absolutely on time, started and finished the job in an exemplary way even explaining to me what he did as well as the 3-year warranty that came with the installation of materials.

Susan Andujar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed help with garage door opener quickly. I called and had someone out the same day. Kyler was professional, friendly, provided an honest assessment of my situation and fixed my problem quickly. To top it off he arrived early! I will definitely use this company in the future for all my garage door needs.

Phil Curry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I searched on-line for a contractor and found Precision. Read their consistently very-good reviews and with their easy online scheduling app created a suitable appointment. Precision alerted me to the scheduled Tech (Kyler). Kyler showed up on time and immediately presented himself as confident and professional. Kyler quickly went to work to present me with a knowledgable quote with options included. I accepted the quote and Kyler went back to work to complete the 2-spring replacement as well as replacing a needed part for the Genie opener. Job was completed and overall results are terrific. A certain component of the replacement was not required and Kyler reduced the price/quote accordingly. I highly recommend Kyler for the job he did and for the overall team-work provided by Kyler and Precision.

John Anton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Justin, my technician was on time near the start of the window I was given, called me to let me know he was on the way, and quickly diagnosed my problem. He professionally installed the new springs, pulleys, cables, and rollers that were all broken or badly worn. Then tested and tweaked the installation until the door was moving smoothly. Great job!

Elena Rosa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing company and service. I called and was able to have an expert in my house on the same day. Brandon was outstanding. He was super efficient, courteous and very quickly identified the issues with my garage door, which he subsequently serviced and replaced the keypad (which was malfunctioning). I am delighted to have my garage door repaired with such professionalism and speed. Brandon is first-rate, both in terms of knowledge/technical expertise as well as overall demeanor towards customers.

Florence Pham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response with same day service. Kyler was professional and did a thorough job in replacing the springs and lubricated the new springs and garage door. I believe it's quality repair.

Valerie File

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hunter was so professional and competent and personable. He made the process as easy as it could possibly be!

Beth/John Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service. Brandon was friendly and professional. Very efficient repair for broken door spring.

Richard Wilmore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was completely happy with the service provided by Brandon Vera. He was very professional, helpful and friendly. I had to call him again after his first visit because I was still having issues with my opener. He quickly solved the problem and he didn't seem to mind that I had him come back. Definitely would recommend Precision to anyone who wants great service.

Kathy MacArthur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Today's experience with Cameron from Precision was super. Cameron was professional and understanding of my issues and provided me with answers to all my questions. Precision Garage was my 9th garage door company that I had contacted and is the only company that did not try to upsell me to another brand but solved my issue and installed another unit that met my needs. I cannot say enough good things about Cameron he was patient and very understanding of my situation. Thank you very much. Sincerely, Kathy McArthur

Molly Flory

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician, Hunter Davis was very helpful. He took the time to explain everything to me. He is well mannered and very knowledgeable. A very positive experience.

Lionel Scatliffe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hunter was very professional!

Dr. Larry S. Farmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision represents the benchmark in the maintenance, repair, and installation of garage doors. Few things can be as frustrating as a garage door that is erratic or inoperative, and that is just the wheelhouse of Precision. Hunter, an outstanding technician, diagnosed my garage door problems, made the appropriate adjustments and repairs, and all on the same day I called the company. Precision is high tech service delivered with oldschool values.

Eileen Maslowsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision Door on a Saturday morning and they were able to send a technician that same afternoon. Brandon arrived on time and worked quickly, efficiently and with a smile on his face. We are very happy with the result. Our garage door now works smoothly and quieter. Definitely will recommend Precision Garage Door.

Rebeca Mead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The door is beautiful, but the best part is their service. We had a misunderstanding that was cleared immediately. I am really satisfied with their custumer service, by phone and with the installer. I chose Precision to change my 27 year old garage door. Glad I did it. RNM

Lester Blandin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt provided awesome service. He explained the entire process. He inspected the entire door and frame then thoroughly provided feedback on each part; how to tell which part failed and needed to be replaced. He completed the job quickly and efficiently. My garage is even more quiet now than it was before. Thank you for a job well done!

Augusta aburdo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service. Very helpful and informative. Quick work and clean service.

Vanessa Castellano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with the service and my tec., Matt, was very professional and informative.

Lisa S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Unusual incident with my garage door ended up pulling unit from the wall and breaking the springs. I contacted Precision Service, and they worked with my scheduling and offered various times and dates. From the scheduler to the technician, Kyler, there was such great customer service, I thought it was a joke! But it definitely was not. I was very satisfied with the service and glad I lucked into using them. Will use again if needed.

Dave Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional. All options thoroughly explained. Reasonable price and work completed expeditiously. Overall SUPER experience!

Nicole Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The garage door spring broke after an incredibly long work week (of course). I began searching for a company to fix it. I called multiple companies trying to find someone to come out quickly that wouldn't charge $2,000. You had an appointment available the next day and so I agreed. Hunter came out and did a quick inspection. The diagnostic process took less than 15 minutes and I was provided a quote for the service. He gave multiple options and recommendations of what absolutely needed to be replaced and what didn't. He had the parts with him so work could begin immediately and he was done in less than two hours. The garage door works great and is far quieter than it was prior to breaking. 5 stars.

Barry Culman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyler Pooler did a great job repairing various issues we had with our garage doors. He was polite, on-time and fixed everything we needed. Great experience

Donna Boucher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and did a great job!