Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 2058 reviews, averaging 4.94 Stars:
Alexandria, VA
Hello, and thank you for choosing Precision! Thank you for the awesome review of Max and your Precision experience. We are very happy to know you are pleased with the entire process and the service provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Arlington, VA
I highly recommend Precision Door. Our technician, Max, was clearly an experienced professional. He was timely, polite, and clearly explained the problems with our door and a range of possible solutions. He did not badger us into replacing every possible component or question our decision to hold off on certain optional repairs. Once again, I would highly recommend Precision Door to anyone.
- Matthew S.
Thank you so much for this awesome 5-star review! The team at Precision Garage Door Northern Virginia is thrilled you're happy with your service. We're very grateful for your kind words. Thanks for sharing your review with us and the community. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
McLean, VA
I called for a repair and Precision came within a couple of hours. The technician was clean, pleasant, informative, and efficient. I highly recommend.
- W.K. Caine
Hello Mr. Caine- Thank you for choosing Precision for your garage door repair. We appreciate you taking the time to share your Precision experience and positive feedback. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Fredericksburg, VA
Professional and good customer service.
- Marsha Kent
Hello Ms. Kent, We really appreciate you reaching out to Precision. Thank you for the wonderful review and 5-star rating! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Oakton, VA
Excellent service on same day I called. Also suggested future work that will be needed. I am completely satisfied.
- William Cerniglia
Hello Mr. Cerniglia- Thank you for the fantastic review and the 5-star rating! We're happy to know that Patrick provided you with excellent service. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Woodbridge, VA
Max was excellent, arrived early and was extremely professional, knowledgeable and patient with his explanations!!!! Super pleased with the service and professionalism
- Gregory Newton
Hello Mr. Newton, Thank you for choosing Precision, we appreciate the opportunity. This is an awesome review for Max and we will be sure to share it with him. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Stafford, VA
5 star. Your highly qualified technician always goes out of his way to insure the very best service possible and you know the finished job will be done right and long lasting.
- Jean Waterman
Hello Mr. Waterman- Thank you for the 5 star rating!! We appreciate you taking the time to share your review and feedback regarding your Precision experience. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Bristow, VA
The customer service was good the technician was even better. Max came out & took a look at the problem and gave me a thorough explanation of my issue. He replaced the springs on my garage door & made a few other adjustments. Now my garage door works like it used to. Thanks Max.
- John Johnson
Hello Mr. Johnson, Thank you for the awesome review on Max! We're happy to know your door is back to working properly and safely. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Falls Church, VA
Max was a godsend. Truly put my needs first. Whole visit was a pleasure.
- Charles Connor
Hello Mr. Cooper- It makes us very pleased to read such a fantastic review and know that you are a happy customer. Thank you for choosing Precision and for the 5-star rating. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Ashburn, VA
What a great experience! My door broke on a Sunday, I sent an email to them that afternoon, and my door was fixed by Monday early afternoon. Can't say enough good things about Max. He was friendly, informative, honest, explained everything thoroughly, arrived at scheduled time and finished ahead of schedule. I worked in customer service prior to retiring and everyone in the chain made this experience easy and stress free. Best customer service I've encountered in years. I totally recommend them!
- Donna Maines
Hello Ms. Maines- What an awesome review, thank you so much! You are a treat to work with, and we're so pleased to know you are happy with Precision and the service Max provided. Thank you for the recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
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Fredericksburg, VA
Great service from Kevin and the team. Kept us informed to when tech would be there. Also told us in straightforward way what was need and prevented all options without any pressure.
- John C
Thank you so much for the awesome review and the great feedback on Kevin and our team. We appreciate the 5-star rating! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Gainesville, VA
I give Precision Garage Doors a 5 Star. I called another company and no one answer and I had to leave a voicemail. When I need something I want to talk to someone right away. I then called Precision Garage Doors and a lady answered the phone and answered all my questions. She scheduled me an appointment for the next morning from 9-11 and the technician called me around 9:00am and said he would be at my house in 10 mins. Now that is SERVICE! I would highly recommend Precision Garage Doors.
- Camille Payne
Hello Ms. Payne- We thank you for choosing Precision! We truly appreciate you taking the time to leave this awesome detailed review, the 5-star rating, and the recommendation. Thank You! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Alexandria, VA
I chose Precision because we have had great experience with their service and installation in the past. Patrick was a great technician. He arrived ahead of schedule and provided explanations on all the options. He worked quickly and expertly in fixing the problem. It was a great experience and I would highly recommend Precision to my neighbors and others that I know.
- Nick Bemish
Hello Mr. Bemish- Thank you for once again choosing Precision. We are truly grateful for customers like you. We thank you for the 5-star rating and the recommendation, and of course, we're happy to know you are pleased with the experience and the service Patrick provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Catharpin, VA
Patrick was simply excellent! He called prior to arrival, respected my home while he was here, treated me like a gentleman. What a great representation of your company, Patrick needs to be rewarded for great service. The garage door works again, and we are very happy. Thank you all!
- Noel Murphy
Hi Ms. Murphy- Thank you for the fantastic review and 5-stars! We truly appreciate your kind words. We're happy to know your door is working properly again and that Patrick took great care of you. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Fairfax, VA
Very happy with this service. I don't give 5 star ratings easily. If you need a garage door repair, I highly recommend Precision!
- Steve Busch
Hi Mr. Busch- Thank you for your thoughtful review and for the 5-star rating. We very much appreciate the opportunity and your recommendation. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Arlington, VA
Prompt, courteous, knowledgeable. The replacement was completed perfectly. The site was left immaculately clean. I would hire your company back any time!
- Patricia and robert Silverman
Hi Mr. Silverman- Thanks so much for choosing Precision. We're so pleased to know you are happy with your Precision experience and the service Max provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Vienna, VA
Very happy with the service. Max the technician was excellent in explaining the issue, mechanics, and options for the repair of the garage door.
- Judy Heward
Hello Ms. Heward- Thank you for choosing Precision and taking the time to share your 5-star review! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Centreville, VA
I am an HVAC contractor so I speak with a great deal of confidence when saying the service I received yesterday was second to none! The technician - Max - was super cool - easy to work with - explained options clearly - and did not try to oversell me! He completed the work I selected from the options he suggested expertly and cleaned up thoroughly upon finishing! I HIGHLY recommend Precision and Max!! In fact, he is at my parents house today!!
- Dave Kerrigan
Hello Mr. Kerrigan- We certainly appreciate the opportunity, and we are thrilled to know you are so happy with your Precision experience and the service Max provided. Thank you for sharing this awesome review and recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Annandale, VA
Great service. Max, the service person, arrived promptly at the start of the scheduled window. He checked the problem, broken spring, and other door parts and went over the range of services from the basic which was just the spring replacement to other items that could be considered. He explained the fees and completed the work. Payment was quick with my credit card and I had received an email confirmation of my appointment and my receipt. Max was bright and cheery.
- Paul Miller
Hello Mr. Miller - Thank you the wonderful review for Max and Precision. Max is definitely a 5 star employee, and we're very happy to know you are pleased with the service provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Hamilton, VA
Thank you so very much Precision! We had nothing short of outstanding service from our first contact with Suzanne to the final installation with Charlie and crew. Everything was measured to perfection and the door is top quality. And thank you for coordinating with our general contractor on our new garage! Diane and Dean
- Diane Bohling / Dean Mondell
Hello Ms. Bohling and Mr. Mondell - Thank you for the fantastic review! This certainly made our day! We appreciate the detailed review and knowing that you were pleased with the service from start to finish. You were both a treat to work with and if we could rate our customers, you would both be 5-stars. Thank You! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Manassas, VA
Service was quick and efficient. Thank you!
- Vickie Everly
Hi Ms. Everly- Thank you for choosing Precision, and taking the time to share your 5-star review. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Clifton, VA
This was a perfect repair. Garage door spring broke late Friday. Called Precision next morning at about 8. Very nice scheduler set up an appointment for between 11 & 3. Patrick arrived about noon, inspected the door, gave options to fix and tune the door. He then replaced both spring and pulleys and was done by about 3. He did a great job and made sure I was satisfied with his repair. Very professional. I would recommend Precision.
- Douglas Cook
Hello Mr. Cook - Thank you for the 5-star review and recommendation! It's great to know you are happy with your Precision experience, from start to finish. We will be sure to pass along your kind words to Patrick. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Fairfax, VA
My husband saw your company and liked your website. He saw that all the reviews were good. Also, that you had many locations. We really liked Patrick. He was very knowledgeable, personable, and not pushy. He gave me the upshot for the repair, and additional suggestions to increase the lifespan of my doors. The pricing was very fair.
- Frank and julia Pergolizzi
Hello Ms. Pergolizzi- Thank you for leaving us such an awesome review! We're happy to know Patrick took great care of you, and you're so pleased with the service. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Fairfax, VA
I'm a repeat customer. I left a comment to Patrick a couple years back for the garage door opener. Max is a very professional, friendly, and knowledgable person. He came in around 7:00 AM, and completed the task around 8:00 to 8:15AM. He did a great job. Just like Patrick both of them do quality work. Thanks Precision Garage!
- Jovy Fernandez
Hello Mr. Fernandez- We certainly appreciate our loyal customers and we're happy to hear that both Patrick and Max have provided you with great service. Thank you for choosing Precision and for sharing such awesome feedback! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Stafford, VA
They work fast. What they did in an hour took me two weeks.
- Oren Ancar
Hello Mr. Ancar- Thank you for the 5-star rating! Yes indeed, Max knows his stuff. Happy to hear you are pleased with the service. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Fantastic service! Patrick, the technician, was polite and professional, explained the problem with the door and what needed to be corrected, and offered easy to understand options for what to repair and what to replace to keep the garage door working smoothly for some time to come. Phenomenal!
- William Cornell
Hello Mr. Cornell- We are so grateful for your kind words. Thanks for sharing your review with us and the community. We're thrilled to know you had an awesome Precision experience and Patrick has your garage door working better than ever! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Fairfax, VA
After one of the extension springs snapped, I checked out a some sites and got a couple quotes. After watching the video and getting more informed, I felt very comfortable choosing Precision, and I'm glad I did. From setting up my appointment with Susanne and meeting with Max the Technician, service was amazing. The information and options provided were perfect and I never felt pressured into unnecessary purchases. This is the kind of server I like and look for. A job well done and leaving me feeling good at the end. I'll be sure to use and recommend Precision in the future. Thank you Max!
- Greg M.
Hello Mr. Greg- Thank you for choosing Precision and giving us the opportunity. And thank you so much for sharing your detailed review and the 5-star rating! What you described is exactly what we strive to accomplish with our customers. Knowing you are pleased with the service from start to finish, reaffirms what we do. Thank you! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
McLean, VA
Top notch all of he way! Superb quality work! I highly recommend Precision.
- Lisa Wold
Hello Ms. Wold- Thank you so much for choosing Precision. We certainly appreciate the fantastic review, 5-stars, and recommendation! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Great Falls, VA
Susan was perfect in her scheduling and then Max in his execution.
- Guy Curtis
Hello Mr. Curtis- Thanks so much for taking the time to share a review. We appreciate the 5-star rating, and we're happy to know you are pleased with the service! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Warrenton, VA
Was very pleased with technician (Max). Very pleasant and professional. Took care of my garage door issue and explained what he did and made suggestions regarding maintenance. Would definitely recommend this company. Especially Max
- Terry & Patty Hall
Product:
Complete overhaul of 8x7 residential overhead door originally installed in 2006. Maxx, the technician, was OUTSTANDING (5 Stars) in all respects. From the estimate to completion of the work...professional, on time, organized, efficient. Highly recommended.
- GCF ALEX