Read what people are saying
about Precision Garage Door in:
Fairfax County, VA
Precision Garage Door of Northern VA & Fredericksburghas received 647 reviews, averaging 4.95 Stars:
Springfield, VA
McLean, VA
Patrick was timely and professional. He called to give me an ETA which was appreciated. He made every effort possible to not replace everything and tried to work with the older door equipment we had which was also appreciated. Thanks!
- Beth Dagostino
Fairfax Station, VA
My self-generated overhead door problem arose when I decided to make the repair myself. Of course, this resulted in unmitigated failure. I hate that word! With other home-owner, even more critical issues to deal with . . . and after bending to the task to repair the door problem without success after six hours . . . I caved. Google to the rescue. Near the top of the list was Precision Door Service. My failure occurred on Saturday…door left partially open. Open invitation to burglars and thieves. Was anyone out there who would arrive on a Sunday to save my home-owner life? (patriotic music!). “Hello, this is Precision Door Service. May I help you?” “Yes. I have a problem. I’m in Burke, Virginia. I tried to fix my garage door and it didn’t work. I know this is Saturday. Can you help me?” “Yes. We can have someone out there tomorrow (Sunday!)” Is that okay?” An appointment was set. Noon to 2 Sunday. Sunday! Set your watch. At noon, Matt Meier arrived. We looked over the problem. He gave me a reasonable estimate. In less than two hours, the door operated as well as new. Can I give more than five stars?
- John Hebbe
McLean, VA
Service was very prompt. The technician was very pleasant and worked very efficiently and rapidly ... and changed the broken garage door spring. The door now works wonderfully. Thank you !!
- Joseph Gutierrez
McLean, VA
The technician was very patient in explaining to me what the problems were, how they occur, and how they could be addressed. I was satisfied with his explanations and his guidance of the alternatives available to me to address what I wanted done.
- Omotunde Johnson
Product:
Fairfax, VA
Outstanding service and knowledge by the technician. We would NEVER consider doing business with another overhead door firm. Precision is simply the very best at what they do.
- Sidney Williams
Springfield, VA
Great and timely service. I could not have gotten any better service. 5 stars.
- Darrold Goode
Fairfax, VA
So far so Great! We called this morning, made an appointment, had the work done (spring and strut), and all was completed by the end of the day. Only reason for not giving 5 stars is we figure we should make sure all stays well for a few hours!
- Roger Haskins
Chantilly, VA
I was amazed that that I was able to call after 7pm day prior and have a repair tech at my house the next day. The Tech explained the issues and made repairs in a timely manner. Thanks 5 stars
- Patti Shoefstall
Product:
McLean, VA
Today was the second time this year that we engaged the services of Precision. The same technician serviced one of our garage doors, and he was professional, knowledgeable, and courteous...a great ambassador for the company. Thank you.
- Renee Bostick
Fairfax, VA
Your technician was great! He gave me a 30-minute advance call before arriving; provided a thorough analysis of the problems and after I agreed to the service charges, did excellent work in getting our garage door working.
- Stephen Perlman
Herndon, VA
Service was good and fast. Thanks.
- Min Choi
Reston, VA
Matt did a great job. Knew what he was doing.
- Michael
Burke, VA
Cory replaced pulleys, tightened bolts, and lunricated all parts. Garage door is quiet once again and opens and closes smoothly!
- CT
Fairfax, VA
Kevin was prompt and did the repair quickly. Door works well.
- Suresh Subramaniam
Burke, VA
Patrick was very pleasant professional and answered any questions i had, job completely quickly
- Phil Sayers
Chantilly, VA
Patrick was prompt, courteous and professional. He had the required materials on the truck and got the job done quickly. The only downside is that the cost of the repair seemed high.
- Anthony Placido
Great Falls, VA
Technician showed up on time and explained job and cost in detail. He was very friendly and professional and finished the job properly.
- Tae Yoon
Product:
Fairfax, VA
This is the second time we've used Precision Door Service and the service has been great both times. The techs are professional, easy to work with, describe your options clearly and get the job done in a timely manner. Highly recommended!
- Tania and rick Ruth
Fairfax, VA
We could not have asked for better service than Patrick and Precision Door Service in Fredericksburg, VA gave us yesterday! Patrick thoroughly checked out our 9-ft. garage door and tested the two remotes. We already knew that one of the remotes despite new batteries was no longer working, and, in trying various reprogramming methods, Patrick determined that the motherboard in the remote was malfunctioning. We are so very grateful to him for his thoroughness and professionalism. It also does not hurt that his personality is charming! This is the second time we have used Precision and it was another superior service that they provided to us. (The last time in 2013 they replaced the rollers and springs so that they would better support the heavy 9ft. door.)
- Gwen Dente
Reston, VA
He called to ask if he could come a few minutes early. Had the parts, did a quick job of the repair. Very satisfied.
- Charles Hoffman
Fairfax Station, VA
Technician was on time and did an excellent job.
- Gilbert Jones
Springfield, VA
The service person come to the house and examined the garage doors, checked the rollers and, looked at the rubber gasket for leaks and found no leakage. We thanked him for the courtesy call - Great people.
- Loretta Gorney
Fairfax Station, VA
I have used Precision twice and found them to be very professional and the work done satisfactorily. They provided all pricing up front and I thought the cost was reasonable. I will use them again if needed.
- Mary Niedringhaus
Springfield, VA
Patrick was on time, squared away and professional. Listened to my observations about the current operation of my garage door opener and quickly identified and conducted the needed tune up.
- Victor Fiebig
Herndon, VA
I called for an appointment late in the afternoon and was able to schedule a visit for the next day to diagnose and repair a problem I had with the door. At first we could not reproduce the random problem with the door but just after the technician left I was able to reproduce the random problem and a quick call to the technician brought him back in a few minutes to correct the problem once we had been able to confirm the diagnosis. Kevin was courteous and knowledgeable and had the needed parts to make an immediate repair to the garage door opener .
- Ron S. Herndon, VA
Falls Church, VA
Kevin the installer was excellent, and i would have rated you 5 stars if i just interacted with him. Your front office however has problems. Matt the scheduler was not as proactive as he should been which cost me a week more of a non- functioning garage door than it should have. and when i called the main number and could not be connected to Matt because he didn't answer, the young lady said i could not have his direct number because it was "against company policy". You've got to be kidding! Change this!
- Allen Whitt
Product:
McLean, VA
I've used Precision twice now, once to replace our garage door and once to service our sears door opener. Each time they did a great job; were professional, thorough and courteous as well as very knowledgeable. I will definately use them again and recommend them to others.
- Michael Shochet
Burke, VA
Garage door spring broke. Called Precision. Said Kevin could come out next day. Kevin came. Garage door fixed. Kevin's been doing this for us for 11 years. He installed the doors, and has come out twice to inspect an/or repair if needed. Couldn't be happier. Thank you Kevin and Precision.
- Tony Stampone
Product:
Fairfax, VA
I selected a five star rating because the Precision Garage Door Service technician arrived on time, made recommendations to extend the life of my garage and performed the duties that I originally called about to my satisfaction (replaced the back-up battery). As a result of the technician's professionalism, I signed up for the company's preventive maintenance plan. I can say in all honesty that I will recommend the company to my contacts.
- Joseph Huggine
Patrick performed a routine maintenance check on our garage door. He was prompt, thorough and professional.
- David Shea