Read what people are saying
about Precision Garage Door in:
Fairfax County, VA
Precision Garage Door of Northern VA & Fredericksburghas received 609 reviews, averaging 4.96 Stars:
Lorton, VA
Thanks for the great review! We appreciate you taking the time to share the feedback on Max and your Precision experience. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Burke, VA
We would like to thank your company for a wonderful experience today. First, Suzanne took our service call quickly and efficiently. She was very friendly and organized. I appreciated your email to confirm our appointment. I compliment you on the safety measures you take for your clients, ie posting pictures of your technicians and a little bio on each. It helped knowing who would be servicing our garage door. We appreciated the call from Max. He told us what time we should expect him. All great ideas! Our technician, Max, was very friendly , knowledgeable and thorough. He took time in explaining his findings and offered solutions. He took his time and did not rush the service call. We will definitely contact your company again if needed. We will be glad to refer you to our family and friends. Thanks again. Margaret & Jeff Hofsass Burke, VA
- Margaret Hofsass
Hello Ms. Hofsass- Thank you for sharing your wonderful review with us and the community! We are thrilled that you loved your experience and our team will definitely be happy to read what you wrote. Thanks so much! Suzanne, Managing Director / PDS Northern Virginia
Product:
Reston, VA
Precision's response to our emergency call to fix a non-working garage door operator was awesome. Scheduling the service call by phone was quick and Max, the technician arrived within a couple of hours. We were impressed with his professional appraisal and quick diagnosis and repair of the electronic malfunctions in our Genie safety sensor. Max also took the time to check the mechanical components of our garage door and cheerfully shared maintenance tips on how we homeowners can keep aging equipment in good shape. He clearly knew his stuff and loved the customer service part of his job. Precision is on our rolodex for future service needs!
- Shirley Panizza
Hello Ms. Panizza- This review made our day! We appreciate the details about your experience with Precision and we’re pleased to know that you are happy with Max’s work. Thank you for the opportunity. -Suzanne, Managing Director / PDS Northern Virginia
Burke, VA
When my garage door opener suddenly died, I called Precision. They sent a technician that same afternoon. Max couldn't have been more professional, courteous and helpful. He did an expert job installing a new opener, and showed me where the rubber at the bottom of the door needed to be replaced to keep out "critters." He was very careful about disinfecting everything he touched and keeping a safe distance. When he came back to replace the rubber and it was like seeing an old friend who cared about keeping me safe.
- Virginia Sivigny
Hello Ms. Sivigny- Thank you for choosing Precision and for taking the time to share your awesome review! We are so grateful for your kind words. -Suzanne, Managing Director / PDS Northern Virginia
Product:
McLean, VA
Max performed a friendly, professional and hardworking service. I hired the correct company.
- Jorge Quinteros
Hello Mr. Quinteros - Thank you so much for giving Precision the opportunity to service your garage door. We appreciate the awesome feedback. Thank you! - PDS Northern Virginia / Suzanne, Managing Director
Product:
Chantilly, VA
Thank you very much, Precision Garage Door. First of all, I couldn't believe that you were able to schedule a visit the morning after I called. The spring on our garage door broke and Max, your Tech Specialist, was right on time. He called ahead and confirmed his arrival time. When he arrived he was really friendly and very respectful of us and our home. He explained the work required and in great detail what my options were. After I selected the work I wanted performed, he got right to it. The work was done in a timely fashion and with excellent quality. I will absolutely refer Precision to my friends and neighbors. Thank you once again.
- Mike Florence
Hello Mr. Florence - We appreciate the fantastic review and feedback on Max! Thank you for taking the time to share your Precision experience and kind words. We're happy to know you are pleased with the service provided. Thank you -PDS Northern Virginia / Suzanne, Managing Director
Product:
McLean, VA
Right on time, very efficient analysis and gave me clear options, so the whole session took very little time and was able to order a perfect replacement. Thank you to Max! Hiroshi - McLean
- Hiroshi Tsuda
Hello Mr. Tsuda - Thank you for the awesome review on Max! We are happy to hear it was a positive experience for you. Thank you for choosing Precision for your new garage door. We look forward to providing you the best door with the very best service. -PDS Northern Virginia / Suzanne, Managing Director
Product:
Great Falls, VA
Max was fantastic. Arriving on a very windy and cold day, he was determined to finish the job by working late. He did a great job, eased my concerns about potential problems, and gave good solutions for other problems. And it was all done at a reasonable price.
- Robert Leggett
Mr. Leggett - Thank you for taking the time to share your Precision experience and the positive feedback on Max. We are delighted to hear that you are pleased with the work performed and service provided. Thank you! -PDS Northern Virginia
Burke, VA
Outstanding service. Service was routine maintenance & repair of wiring/controls. Service was transparent, friendly & expeditious. Some things I thought needed replacement were quickly repaired. Estimates were given on damage that should (one day) be addressed, but there was not 'hard sell' at all. There is a veteran discount, which I appreciate. I put Precision in my rolodex.
- Bob Johnson
Fairfax Station, VA
Great service everytime. When they installed the door they did great and when I had an issue they reviewed the situation quickly and got it fixed in minutes.
- Herman Petersen
Great Falls, VA
Excellent work! Definitely five stars
- David Mielke
Good afternoon Mr. Mielke, Thank you so much for taking the time to review the services you received, we truly appreciate the opportunity you gave us to help with your garage door needs! We are gladly here to help if there are ever any questions or concerns. Warm Regards, Savanna-PDS Office Manager
Product:
Annandale, VA
Five Stars! My garage door spring broke and Kevin came out and fixed it quickly and correctly. Very efficient business processes. Highly recommended.
- John N.
Product:
McLean, VA
The Installer Kevin performed an excellent installation of our Garage Door Replacement and adjustment of the mechanical system. He was very informative and smoothly accomplished the installation.
- Joan Katz
Product:
Falls Church, VA
The tech was on time and told us what the issue was and gave us 2 options, the 1st option was the least expensive but would not resolve the problem but would get the garage door working, the second was was quite a bit more but would take care of the entire issue. In the end we went with the more expensive option since we didn't want any other issues in the near future. The work was done in a very timely manor and everything was explained to us before and after the job was complete, the only issue that I have is that I did not do my research and cost comparison so the price of the repair seemed quite high but we needed it to be done and the job was quickly and done well. 3 Stars for the cost of the repair 5+ stars for the tech and the quality of his work. I would recommend the service after you do the research for the repairs to be done.
- Bennett
Product:
Lorton, VA
Excellent & insightful information and customer service. Scheduled return to complete springs repair. They keep my garage door and equipment in tip top shape.
- Dominic Ducanes
Good afternoon Mr. Ducanes, We wanted to thank you for taking the time to leave us a review on the services you've received. We appreciate the opportunities you have given us to take care of all your garage doors needs. If there's ever a time you need us we'll gladly be here to help! Warm Regards, Savanna-PDS Office Manager
Lorton, VA
Excellent service provided by Matt. He took the time to explain the problem with the garage door, and fixed the problem. Definitely recommend Precision Door Service.
- Aisha Abdelhamid
Annandale, VA
Excellent same day service! Kevin called beforehand to let me know when he would arrive, arrived on time, and quickly fixed my garage door. He showed me beautiful options for garage door replacement that would work well with the design if our home, left an estimate for future reference and a glossy color brochure with photos and colors. He was warm, professional, and low key. We will definitely hire him when we decide to replace our door which is over 49 years old. Highly recommend!
- Liz Post
Annandale, VA
The team did a great job. They evaluated the operation, identified the problem, advised us of the options, we choose and the team fixed the wiring, replaced the wheels and performed maintenance.
- Cecilia Stobaugh
Oakton, VA
Excellent service from Kevin. Highly recommend his service.
- Thomas Beahn
Fairfax, VA
Excellent service and repair by Mathew; he clearly identified repair requirements and provided options. We took the full repair package and the garage works 100% better than before.
- Randal Honeycutt
Product:
Springfield, VA
Couldn't be more satisfied with today's service call and garage door repair. Patrick was professional and competent and really impressed me. He diagnosed all issues and gave just the options I needed. Please let Patrick know his work was excellent and appreciated!
- Jim Delaney
Fairfax Station, VA
Kevin did a great job. Professional and finished the job in a matter of minutes. He was able to do the job in only a few hours after I called Precision--scheduled Appointment in a matter of hours instead of 2 days.
- Mike Brensy
Springfield, VA
Patrick performed a routine maintenance check on our garage door. He was prompt, thorough and professional.
- David Shea
McLean, VA
Patrick was timely and professional. He called to give me an ETA which was appreciated. He made every effort possible to not replace everything and tried to work with the older door equipment we had which was also appreciated. Thanks!
- Beth Dagostino
Fairfax Station, VA
My self-generated overhead door problem arose when I decided to make the repair myself. Of course, this resulted in unmitigated failure. I hate that word! With other home-owner, even more critical issues to deal with . . . and after bending to the task to repair the door problem without success after six hours . . . I caved. Google to the rescue. Near the top of the list was Precision Door Service. My failure occurred on Saturday…door left partially open. Open invitation to burglars and thieves. Was anyone out there who would arrive on a Sunday to save my home-owner life? (patriotic music!). “Hello, this is Precision Door Service. May I help you?” “Yes. I have a problem. I’m in Burke, Virginia. I tried to fix my garage door and it didn’t work. I know this is Saturday. Can you help me?” “Yes. We can have someone out there tomorrow (Sunday!)” Is that okay?” An appointment was set. Noon to 2 Sunday. Sunday! Set your watch. At noon, Matt Meier arrived. We looked over the problem. He gave me a reasonable estimate. In less than two hours, the door operated as well as new. Can I give more than five stars?
- John Hebbe
McLean, VA
Service was very prompt. The technician was very pleasant and worked very efficiently and rapidly ... and changed the broken garage door spring. The door now works wonderfully. Thank you !!
- Joseph Gutierrez
McLean, VA
The technician was very patient in explaining to me what the problems were, how they occur, and how they could be addressed. I was satisfied with his explanations and his guidance of the alternatives available to me to address what I wanted done.
- Omotunde Johnson
Product:
Fairfax, VA
Outstanding service and knowledge by the technician. We would NEVER consider doing business with another overhead door firm. Precision is simply the very best at what they do.
- Sidney Williams
Springfield, VA
Great and timely service. I could not have gotten any better service. 5 stars.
- Darrold Goode
Fairfax, VA
So far so Great! We called this morning, made an appointment, had the work done (spring and strut), and all was completed by the end of the day. Only reason for not giving 5 stars is we figure we should make sure all stays well for a few hours!
- Roger Haskins
I chose Precision after looking at the great reviews. Max did a wonderful job repairing a garage door spring and shaft that had been repaired by another company only six months ago but failed. He fully explained the options and exactly what was covered and what was not covered. When done, Max showed me everything he had done and what I needed to do to keep the door in good working condition. Excellent work!
- Robert V.