Read what people are saying
about Precision Garage Door in:
Fairfax County, VA
Precision Garage Door of Northern VA & Fredericksburghas received 622 reviews, averaging 4.95 Stars:
Great Falls, VA
Hello Mr. Treacy- Thank you for the awesome review! We are happy to hear the positive feedback, and we'll be sure to pass your kind words along to Kevin. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Chantilly, VA
Max was great, very informative. I like the fact that the company sent his photo ahead of time, he called that he was running early and if it was ok to come early. He checked out our garage top to bottom and gave great recommendations, didn't try to sell things that were not necessary. Very professional, great job as this is the best my door has worked since we bought this house.
- Joe Peralis
Hello Mr. Peralis- Thank you so much for taking the time to leave us this amazing review. We value your input and appreciate the details about your experience with Precision. Happy to hear your door is working better than ever! Thank you, Suzanne, Managing Director / PDS Northern Virginia
Product:
Fairfax, VA
Patrick was a very kind and knowledgeable associate. He took time with us in answered all of our questions. He eventually left giving us a very fair "for some of the work that must be done. I highly recommend Precision to anyone.
- Lisa Hill
Hi Ms. Hill - Thank you for taking the time to share this awesome review for Patrick. He's exactly as you described! I'll be certain to share your kind words with him. We're happy to know you are pleased with your Precision experience, and hope to provide future service for you. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Reston, VA
I had Kevin come to do the maintenance check/tune up on my 2 garage doors. He is very knowledgeable, respectful and completed the necessary adjustments in a very efficient and safe manner during this pandemic.
- Jane Williams
Hello Ms. Williams- We certainly appreciate your business over the years and thank you for taking the time to share this awesome review on Kevin and your Precision experience. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Fairfax Station, VA
Maximiliano is absolutely the BEST! And working on a Sunday; and in 100 degree heat! He's an outstanding technician and very cordial professional. Please thank him and give him a raise. Hell, I was going to invite him for dinner!!
- Bob Stevens
Hi Mr. Stevens- Thank you so much! We really appreciate this glowing review for our dedicated and skilled technician, Max. We'll be sure to share your kind words with him. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Springfield, VA
Max did a great job. Carefully explained what was needed versus what was recommended and took the time required to fix a complex problem. Would absolutely call them again (and request him!) if/when we eventually need more repairs down the road. Glad we chose this company!
- Brandon
We're glad you chose Precision too, thank you! We appreciate your detailed review and happy to know you are pleased with Max and your Precision experience. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Lorton, VA
Prompt and professional every time I meet these folks. They simply get the job done.
- Richard Dacey
Hello Mr. Dacey- Thanks for the awesome review! We work hard to meet expectations, so we're happy to hear we hit the mark. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Centreville, VA
Great company!! Called early in the morning as my spring snapped and cars were trapped in the garage. Talked with Suzanne, who quickly got us setup with Max for an appointment. Max arrived early and diagnosed the issues with our door and provided recommendations that were clearly needed. Within about 2-1/4 hours the work was completed and we could not believe the difference in the operation of the door. Soooo smooth and quiet, just as Max had indicated. Max did impeccable work , at the highest quality. Highly recommend Precision's work. They have a great team working for them!!!!
- Brenda Dunn
Hello Ms. Dunn - This review certainly made our day! The team at Precision Garage Door Northern Virginia is thrilled to know you're so happy with your service. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Fairfax, VA
Technician, Kevin, was on time. Prepared an assessment, explained service options and prices. Replaced the broken springs, adjusted the system for proper operation. Door now operates better than prior to spring failure. Very satisfied.
- Tony Mccollam
Hello Mr. Mccollam - Thank you for leaving us this wonderful review. We're so happy to know you are pleased with the work, Kevin's performance, and that your garage door is working better than before. Thanks! Suzanne, Managing Director / PDS Northern Virginia
McLean, VA
Prompt, polite service. Kevin was our installer.
- Timothy O'leary
Hello Mr. O'leary- Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated and we value your feedback. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Lorton, VA
Patrick provided excellent customer service and identified the garage opener problem quickly. Patrick replaced key wiring to insure continued operation. Thank you Patrick.
- Dominic Ducanes
Hello Mr. Ducanes- Thank you for the 5-Stars! We're so glad you are pleased with your Precision experience and Patrick's work. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Fairfax, VA
I found Precision online and decided to call mainly because of the great reviews. From start to finish I was pleased with the communication and professional manner I received. Max was polite, personable and thorough. He went above and beyond to check everything and educate me as to why and how he was repairing and installing. He didn’t rush even though it was later in the day. Without hesitation, I will continue to use this company as needed in the future.
- Sheila White
Hello Ms. White - Thanks for sharing your review with us and the community. We are happy to hear your positive experience with Max and will be sure to pass this along to him. Thank you! Suzanne Managing Director / PDS Northern Virginia
Product:
Centreville, VA
Good morning, the young man Matt was very professional, kind and informative. He was excellent in explaining and showing me what the problem. He also offered tip on use to clean and take care of my new senors: I recommend that he receive a rise. I would recommend this company to all my family and friends. Thanks much
- Carmenita Sewell
Hello Ms. Sewell- We are so grateful for your kind words. Thanks for sharing your review with us and the community. -Suzanne, Managing Director / PDS Northern Virginia
Product:
Lorton, VA
I chose Precision after looking at the great reviews. Max did a wonderful job repairing a garage door spring and shaft that had been repaired by another company only six months ago but failed. He fully explained the options and exactly what was covered and what was not covered. When done, Max showed me everything he had done and what I needed to do to keep the door in good working condition. Excellent work!
- Robert V.
Thanks for the great review! We appreciate you taking the time to share the feedback on Max and your Precision experience. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Burke, VA
We would like to thank your company for a wonderful experience today. First, Suzanne took our service call quickly and efficiently. She was very friendly and organized. I appreciated your email to confirm our appointment. I compliment you on the safety measures you take for your clients, ie posting pictures of your technicians and a little bio on each. It helped knowing who would be servicing our garage door. We appreciated the call from Max. He told us what time we should expect him. All great ideas! Our technician, Max, was very friendly , knowledgeable and thorough. He took time in explaining his findings and offered solutions. He took his time and did not rush the service call. We will definitely contact your company again if needed. We will be glad to refer you to our family and friends. Thanks again. Margaret & Jeff Hofsass Burke, VA
- Margaret Hofsass
Hello Ms. Hofsass- Thank you for sharing your wonderful review with us and the community! We are thrilled that you loved your experience and our team will definitely be happy to read what you wrote. Thanks so much! Suzanne, Managing Director / PDS Northern Virginia
Product:
Reston, VA
Precision's response to our emergency call to fix a non-working garage door operator was awesome. Scheduling the service call by phone was quick and Max, the technician arrived within a couple of hours. We were impressed with his professional appraisal and quick diagnosis and repair of the electronic malfunctions in our Genie safety sensor. Max also took the time to check the mechanical components of our garage door and cheerfully shared maintenance tips on how we homeowners can keep aging equipment in good shape. He clearly knew his stuff and loved the customer service part of his job. Precision is on our rolodex for future service needs!
- Shirley Panizza
Hello Ms. Panizza- This review made our day! We appreciate the details about your experience with Precision and we’re pleased to know that you are happy with Max’s work. Thank you for the opportunity. -Suzanne, Managing Director / PDS Northern Virginia
Burke, VA
When my garage door opener suddenly died, I called Precision. They sent a technician that same afternoon. Max couldn't have been more professional, courteous and helpful. He did an expert job installing a new opener, and showed me where the rubber at the bottom of the door needed to be replaced to keep out "critters." He was very careful about disinfecting everything he touched and keeping a safe distance. When he came back to replace the rubber and it was like seeing an old friend who cared about keeping me safe.
- Virginia Sivigny
Hello Ms. Sivigny- Thank you for choosing Precision and for taking the time to share your awesome review! We are so grateful for your kind words. -Suzanne, Managing Director / PDS Northern Virginia
Product:
McLean, VA
Max performed a friendly, professional and hardworking service. I hired the correct company.
- Jorge Quinteros
Hello Mr. Quinteros - Thank you so much for giving Precision the opportunity to service your garage door. We appreciate the awesome feedback. Thank you! - PDS Northern Virginia / Suzanne, Managing Director
Product:
Chantilly, VA
Thank you very much, Precision Garage Door. First of all, I couldn't believe that you were able to schedule a visit the morning after I called. The spring on our garage door broke and Max, your Tech Specialist, was right on time. He called ahead and confirmed his arrival time. When he arrived he was really friendly and very respectful of us and our home. He explained the work required and in great detail what my options were. After I selected the work I wanted performed, he got right to it. The work was done in a timely fashion and with excellent quality. I will absolutely refer Precision to my friends and neighbors. Thank you once again.
- Mike Florence
Hello Mr. Florence - We appreciate the fantastic review and feedback on Max! Thank you for taking the time to share your Precision experience and kind words. We're happy to know you are pleased with the service provided. Thank you -PDS Northern Virginia / Suzanne, Managing Director
Product:
McLean, VA
Right on time, very efficient analysis and gave me clear options, so the whole session took very little time and was able to order a perfect replacement. Thank you to Max! Hiroshi - McLean
- Hiroshi Tsuda
Hello Mr. Tsuda - Thank you for the awesome review on Max! We are happy to hear it was a positive experience for you. Thank you for choosing Precision for your new garage door. We look forward to providing you the best door with the very best service. -PDS Northern Virginia / Suzanne, Managing Director
Product:
Great Falls, VA
Max was fantastic. Arriving on a very windy and cold day, he was determined to finish the job by working late. He did a great job, eased my concerns about potential problems, and gave good solutions for other problems. And it was all done at a reasonable price.
- Robert Leggett
Mr. Leggett - Thank you for taking the time to share your Precision experience and the positive feedback on Max. We are delighted to hear that you are pleased with the work performed and service provided. Thank you! -PDS Northern Virginia
Burke, VA
Outstanding service. Service was routine maintenance & repair of wiring/controls. Service was transparent, friendly & expeditious. Some things I thought needed replacement were quickly repaired. Estimates were given on damage that should (one day) be addressed, but there was not 'hard sell' at all. There is a veteran discount, which I appreciate. I put Precision in my rolodex.
- Bob Johnson
Fairfax Station, VA
Great service everytime. When they installed the door they did great and when I had an issue they reviewed the situation quickly and got it fixed in minutes.
- Herman Petersen
Great Falls, VA
Excellent work! Definitely five stars
- David Mielke
Good afternoon Mr. Mielke, Thank you so much for taking the time to review the services you received, we truly appreciate the opportunity you gave us to help with your garage door needs! We are gladly here to help if there are ever any questions or concerns. Warm Regards, Savanna-PDS Office Manager
Product:
Annandale, VA
Five Stars! My garage door spring broke and Kevin came out and fixed it quickly and correctly. Very efficient business processes. Highly recommended.
- John N.
Product:
McLean, VA
The Installer Kevin performed an excellent installation of our Garage Door Replacement and adjustment of the mechanical system. He was very informative and smoothly accomplished the installation.
- Joan Katz
Product:
Falls Church, VA
The tech was on time and told us what the issue was and gave us 2 options, the 1st option was the least expensive but would not resolve the problem but would get the garage door working, the second was was quite a bit more but would take care of the entire issue. In the end we went with the more expensive option since we didn't want any other issues in the near future. The work was done in a very timely manor and everything was explained to us before and after the job was complete, the only issue that I have is that I did not do my research and cost comparison so the price of the repair seemed quite high but we needed it to be done and the job was quickly and done well. 3 Stars for the cost of the repair 5+ stars for the tech and the quality of his work. I would recommend the service after you do the research for the repairs to be done.
- Bennett
Product:
Lorton, VA
Excellent & insightful information and customer service. Scheduled return to complete springs repair. They keep my garage door and equipment in tip top shape.
- Dominic Ducanes
Good afternoon Mr. Ducanes, We wanted to thank you for taking the time to leave us a review on the services you've received. We appreciate the opportunities you have given us to take care of all your garage doors needs. If there's ever a time you need us we'll gladly be here to help! Warm Regards, Savanna-PDS Office Manager
Lorton, VA
Excellent service provided by Matt. He took the time to explain the problem with the garage door, and fixed the problem. Definitely recommend Precision Door Service.
- Aisha Abdelhamid
Annandale, VA
Excellent same day service! Kevin called beforehand to let me know when he would arrive, arrived on time, and quickly fixed my garage door. He showed me beautiful options for garage door replacement that would work well with the design if our home, left an estimate for future reference and a glossy color brochure with photos and colors. He was warm, professional, and low key. We will definitely hire him when we decide to replace our door which is over 49 years old. Highly recommend!
- Liz Post
Technician was very professional, courteous, and thorough - I wouldn’t hesitate to use this service again.
- Jim Treacy