Read what people are saying
about Precision Garage Door
Precision Garage Door of Northern VA & Fredericksburghas received 2023 reviews, averaging 4.94 Stars:
Fredericksburg, VA
Stafford, VA
I was not expecting anyone to answer the phone when I called on Sunday, but Tina at Precision Door did! She told me she had an opening in the afternoon and by 3pm I had my door working which was 1 less problem I had to worry about. Thank you.
- Stephan Spencer
Montclair, VA
Kevin was a delight. He was on time and got to work right away. Thank you.
- Greg Jeter
Manassas, VA
I wanted to take the time to thank you for your professional service. I called you on Friday when my door broke. I was in a bind as I needed to go out of town on Saturday morning. You told me you were booked for the evening, but could get to me first thing Saturday morning, at 8am, which gave me plenty of time to get to airport at noon. You came here promptly at 8am (after calling at 7:30 to tell me he's on the way) and started right away at examining my door to find out the problems. After he did his inspection, he went over it with me in a way I could understand, he didn't just throw big words out at me. I told him what work I wanted done, and had it all fixed in about an hour. I could not have been more impressed with the overall service I received. It is very rare in this day to find a company you can rely on. I recommend anyone trying to have their door fixed right the first time to call Precision Door!
- Gloria A.
Leesburg, VA
Good service. On-time and quickly done at a fair price. Will call back if issues return.
- Sean Troy
Stafford, VA
Quick service, they were here within 30 minutes of calling. WOW. Thank you very much, you saved me from a huge headache!
- Joe Smitten
Lorton, VA
Kevin was a pleasure to have at our home. He is a huge asset to your company. He was thorough with his inspection and got to work right away. Thank you very much.
- Iris Littleton
McLean, VA
What a great staff you have working for you. Your office is very friendly, your techs are friendly and garage door savvy. Your prices are competitive. Thank you!
- Tessa P.
Herndon, VA
I was very pleased with your service. You called me enroute, which worked perfect for me because I was able to stay at work until the call. The prices you quoted on the phone were the same as the tech gave me on site. No surprises! Couldn't have asked for more. Keep up the great service.
- Saveed Hassan
Aquia Harbor, VA
Great service. Thanks.
- Arthur H.
Burke, VA
Great service. Tech as very knowledgeable. Thank you.
- Jason T.
Arlington, VA
My door is working again! Thank you soooo much! One problem down, 14 to go. :)
- Yvette Carper
Woodbridge, VA
I was worried when I called that I would have to replace my entire door. Kevin gave me the option of replacing only 2 sections. The cost was much cheaper than replacing the door, and they would match. Got the work done and couldn't be happier. Thanks!
- David Sanders
Aldie, VA
We appreciate your fine work done at our home today. You were in and out, and had us back on "track". (pun intended!) Thank you!
- Marcus H.
Herndon, VA
Thanks for fixing our door. Works great again.
- Jermain T.
Fairfax, VA
Thank you for fixing our door. It was giving us trouble for almost a year, now I have 1 less thing to worry about.
- Randall Kennedy
Dale City, VA
3rd time Precision has been here since '01. Always perfect service. Never any surprises. Thanks!
- C. York
Dumfries, VA
Kevin did a great job.
- George Flatt
Culpeper, VA
Door has been running great since Jim repaired it. Thanks again!
- Henry Fischer
Stafford, VA
Good service. Thanks.
- Blake Stine
Alexandria, VA
I just purchased a new door through Precision. The overall experience was terrific! Jim came to my house and did an inspection, and determined that the price for replacing my door was very close to the price for repairing it. He gave me all the information which allowed me to make an informed decision. I told him to order the door. Within 3 days, the office called me to confirm the door was available and that they'd be here next week to install it. When Jim came back out, he got started right away, and within a few hours I had a brand new door, and man does it look nice! There were no surprises, no hidden fees. Only great service. I will certainly call you again should anything happen in the future. I've also passed your name along to all my friends and family so they know who to trust.
- Kyle Starter
Ashburn, VA
Service was great. They came when they told me they would be here, and called first to give me a heads up. The price they gave me on the phone was the same as the tech gave me on site. Perfect service. Thanks.
- Steve J.
Alexandria, VA
Jim did an outstanding job of quickly determining the problem with my door opener. He provided immediate maintenance and suggested additional steps to resolve the problem. An outstanding representative of your company.
- Timothy Castle
Alexandria, VA
Jim did an outstanding job of quickly determining the problem with my door opener. He provided immediate maintenance and suggested additional steps to resolve the problem. An outstanding representative of your company.
- Timothy Castle
Fairfax, VA
Pro.: I like the service provided by Precision. It provides the technician's name, and calls me before the technician arrives. The technician is very good and friendly. Con: I don't like the way I am charged. When the technician came about a week ago, he replaced spring and other things. I paid $615.00. After a week, I found that my garage door got stuck and I needed to try a few times to close it. I called Precision and wanted the technician to come back for troubleshooting. When Kevin came, there is nothing wrong. The problem cannot be reproduced. Kevin said he needed to charge me $85 for this visit. He claimed that the problem was not on the part he did, and therefore I need to pay as if it is a new visit. I disagreed because I am not fully convinced that it was NOT the part he has done. I have to say that I am not an expert and cannot judge what he said is true or not. But the problem did happen when he did the work a week ago. I don't want to pay for his second visit. He said it was OK that I don't pay, but no business for me any more. His attitude is very friendly, and I know it is the company policy. But it is not reasonable to me. If I didn't ask him to come for the first time, I would not ask him to come this time. I think I should not be double charged.
- Shujia Gong
Mr. Gong, Thank you for taking the time to post a response. We certainly understand your concern that because our technician was just at your home the following week, that the issue that you were experiencing was due to the work that we had done. Unfortunately, when you get into issues with the operator, just because the problem isn't there at the moment, doesn't mean there isn't a problem right around the corner. When we completed our safety check the first visit, everything was working properly, both the door and operator. When you called us back to your home, you stated the same problem as when we were originally out at your home occurred. If when we returned, there was an issue with the work we did, we would have taken care of the issue for no charge; however, after doing another inspection and testing the door, we found nothing wrong. The door was working properly, on every attempt to use the door. If we cannot reproduce an issue, we cannot fix an issue that "might" be there, and unfortunately, our visit to the home is not free in that case. I hope this clarifies some concerns you may have had. At this point, we do have you on a do not return list. Until we recieve payment for the service call on our last visit, we will be unable to make any repairs to your home, even if an issue occurs with the parts we installed. If you would like to take care of the amount owed, we will gladly take you off our list. Precision Door Service
Product:
Ashburn, VA
Thank you for so good job
- Seleh, Thaimi
Fairfax, VA
Thank you for such a quick response! We are so appreciative!
- Caroline, Connie
Sterling, VA
Thanks for the speedy service! *****
- Johnson, Ray
Centreville, VA
What excellent service! From the moment I called your office until the moment that Kevin left everything was 5 star!
- Frank, Angela
Fredericksburg, VA
Jim did an impressive job changing out our springs.
- Bailey, Pastor
Jason got our door working on Sunday. He was very professional and friendly. I will use your company again. 5 stars.
- Susan Tripp