Read what people are saying
about Precision Garage Door in:
Prince William County, VA
Precision Garage Door of Northern VA & Fredericksburghas received 398 reviews, averaging 4.95 Stars:
Manassas, VA
Hello Ms. James, Thank you for choosing Precision and for sharing this fantastic review! We will gladly pass along the feedback to Max. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Haymarket, VA
Precision replaced the broken torsion spring and various parts and pieces. Garage door sounds a lot quieter when going up and down. Technician arrived on time and had all needed parts on hand. Technician was courteous and professional.
- Eric Mingo
Hello Mr. Mingo- Thank you for taking the time to share your review and provide Precision a 5-star rating! When we know we've made a customer happy, it makes us happy. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Gainesville, VA
Fast and wonderful service!!!! Our wall console for the garage door opener stopped working. Remotes worked, but not the wall console. Being the weekend, I thought it would be tough to find some weekend. Precision was! Gave them a call, told them my problem - they said they would a technician that afternoon. Patrick, the tech, called and asked if he could come early. Super. Arrived ahead of time, located the problem and fixed.Pat was very kind and helpful. Price was about what I would expect based on similar work we have done but the work and timing was outstanding. Would recommend to anyone. THANK YOU!
- H. Gyde Lund
Hello and thank you for the fantastic review! We appreciate you choosing Precision and giving us the opportunity. Very happy to know you are pleased with the service Patrick provided. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Woodbridge, VA
Max was excellent, arrived early and was extremely professional, knowledgeable and patient with his explanations!!!! Super pleased with the service and professionalism
- Gregory Newton
Hello Mr. Newton, Thank you for choosing Precision, we appreciate the opportunity. This is an awesome review for Max and we will be sure to share it with him. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Bristow, VA
The customer service was good the technician was even better. Max came out & took a look at the problem and gave me a thorough explanation of my issue. He replaced the springs on my garage door & made a few other adjustments. Now my garage door works like it used to. Thanks Max.
- John Johnson
Hello Mr. Johnson, Thank you for the awesome review on Max! We're happy to know your door is back to working properly and safely. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Gainesville, VA
I give Precision Garage Doors a 5 Star. I called another company and no one answer and I had to leave a voicemail. When I need something I want to talk to someone right away. I then called Precision Garage Doors and a lady answered the phone and answered all my questions. She scheduled me an appointment for the next morning from 9-11 and the technician called me around 9:00am and said he would be at my house in 10 mins. Now that is SERVICE! I would highly recommend Precision Garage Doors.
- Camille Payne
Hello Ms. Payne- We thank you for choosing Precision! We truly appreciate you taking the time to leave this awesome detailed review, the 5-star rating, and the recommendation. Thank You! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Catharpin, VA
Patrick was simply excellent! He called prior to arrival, respected my home while he was here, treated me like a gentleman. What a great representation of your company, Patrick needs to be rewarded for great service. The garage door works again, and we are very happy. Thank you all!
- Noel Murphy
Hi Ms. Murphy- Thank you for the fantastic review and 5-stars! We truly appreciate your kind words. We're happy to know your door is working properly again and that Patrick took great care of you. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Manassas, VA
Service was quick and efficient. Thank you!
- Vickie Everly
Hi Ms. Everly- Thank you for choosing Precision, and taking the time to share your 5-star review. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Dumfries, VA
Tech was very positive and found the least expensive fix. If it goes wrong again I’ll call precision again for the more expensive alternative.
- Dave Vanmetre
Woodbridge, VA
We contacted Precision because of a broken cable on our garage door. We were surprised to learn that the main spring snapped in two causing the cable failure. We are extremely pleased with the professionalism, courtesy and superb service provided by Max. He did a thorough inspection of the door and recommended that we change out the rollers as well. The door works like a champ. Very impressed with Precision overall. They kept us posted with email notifications and provided information about each of their service providers so that we would recognize the tech when they arrived. Excellent service and value! Thank you! Will highly recommend Precision to others.
- William Upham
Hello Mr. Upham- We value your input and appreciate the details about your experience with Precision and your technician Max. We are happy to hear your garage door is working so great! Thank you for choosing Precision and for the recommendation. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Nokesville, VA
Amazing is the best word to use. From start to finish the Precision team handled everything from ordering new garage doors, springs, rollers, remotes, keypads, openers to installation with total professionalism. What I liked the most was their total focus on the customer. As a consumer I had multiple options and I am sure glad I chose Precision! The Precision team and the garage doors exceeded our expectations. The entire experience was the best! If you are looking for new garage doors or just need repairs to your existing garage doors you will not regret hiring Precision to do the job. They receive my highest recommendation.
- Darrell Landreaux
Hello Mr. Landreaux- We appreciate the opportunity and we thank you for choosing Precision. Each day, our team strives to provide not only the best garage door service, but the very best in customer service. Your review reaffirms the hard work we put in every day. Thank you for taking the time to share your feedback and for your recommendation. And I must say, your new doors are gorgeous! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Woodbridge, VA
Great Tech, He explained everything, And did a great job.
- Lawrence Green
Hello Mr. Green- Thank you for choosing Precision for your garage door needs, and for taking the time to leave us a 5-star review. We sincerely appreciate it. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Gainesville, VA
I will definitely use Precision any time I have a problem with my garage door Patrick knows the job to the letter, explained everything and he was very professional.
- Rose Kinyua
Hello Ms. Kinyua- Thank you for reaching out to Precision and for sharing this 5-star rating! We're very pleased to know you are happy with Patrick and the service provided. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Dumfries, VA
Max was on time, explained the options I had to repair my garage door and did the job very professionally. I highly recommend Precision.
- Dennis Judge
Hello Mr. Judge- Thank you for the awesome feedback on Max! We appreciate the review and your recommendation. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Gainesville, VA
I have used Precision since the original installation in January 2019 and would highly recommend them
- David Mader
Hello Mr. Mader- Thank you for taking the time to share your review. We certainly appreciate the positive feedback and thank you for your business. -Suzanne, Managing Director / PDS Northern Virginia
Product:
Bristow, VA
Great job
- Edison Medrano
Hello Mr. Medrano- Thank you for the 5-star rating! We're happy to know you are pleased with your Precision experience.
Bristow, VA
My car was trapped inside the garage and I needed to be somewhere by 4:00 PM. I called Precision Garage Door at 8:00 AM and Max was knocking on my door by 9:00 AM. Rather than just replacing the coil, which another company had done about 3 years previously, Max determined the reason for the failure. Max recommended the internal mechanisms that lift the door be replaced, in addition to putting on a new coil. He made adjustments and reinforcements that should have been made when the house was built. Max also showed me how to balance our garage door so as to reduce the strain on the coil. When Max left, my 15 year old garage door lifted smoothly and quietly! It no longer sounded like a jet engine taking off!! Max deserves a 6-star rating, in my opinion! I will only do business with Precision Garage Door of Northern, VA, Fredericksburg!
- Kim Ordoobadi
Hello Ms. Ordoobadi- Thank you for leaving us such a wonderful review! We are thrilled that you are so pleased with Precision experience and our team will definitely be happy to read what you wrote. I will pass along your "6-star rating for Max". Thank you! Suzanne, Managing Director / PDS Northern Virginia
Woodbridge, VA
Quick response for broken spring. Max was extremely knowledgeable with a great customer service attitude.
- Ray W.
Thank you for the 5-Stars! We are happy to know you are pleased with the work and Max's performance. We’ll pass along the kind words. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Manassas, VA
Had a great experience with Precision. Max was my technician and called me to let me know when he would arrive and showed up exactly on the appointment time. Very friendly and knowledgeable, explained everything he looks at, what needed repair and what was still in good shape. Had my door functioning better than it was within 24 hours of calling in.
- Craig Desmarais
Hello Mr. Desmarais- Thank you for sharing a 5-star review! Our priority is to provide an outstanding customer experience and satisfaction. Your review is appreciated and reaffirms the hard work we put in every day. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Dumfries, VA
Patrick was very friendly and knowledgeable.
- A Rivera
Hello Ms. Rivera - Thank you for sharing your positive Precision experience. We appreciate your business! -Suzanne, Managing Director / PDS Northern Virginia
Dumfries, VA
Patrick was very knowledgeable, efficient and friendly. He explained the problem and available alternatives very well. We are very happy with the expedient and efficient work that was done.
- Charles and Henrietta Scott
Hello Mr. and Mrs. Scott - We are delighted to know you are pleased with the work performed on your garage door. Thank you for the fantastic review on Patrick! -PDS Northern Virginia / Suzanne, Managing Director
Woodbridge, VA
Same day service to repair broken spring. Repair was completed in no time. Patrick was responsive, courteous, and thorough, and price was reasonable. I highly recommend them.
- Patricia A., Woodbridge VA
Thank you for sharing your Precision experience. Happy we were able to have your garage door back in working order in no time. Thank you for reaching out and choosing Precision. -PDS Northern Virginia / Suzanne, Managing Director
Manassas, VA
Patrick did a really good job. Excellent attention to detail and workmanship. I highly recommend this company for garage door repair and maintenance
- Ronald Burke
Hello Mr. Burke - We appreciate you taking the time to share such a great review and positive feedback on Patrick. Thank you for giving us the opportunity and for the recommendation. -PDS Northern Virginia / Suzanne, Managing Director
Woodbridge, VA
Max was the ultimate professional. He was personable and took time to explain all items and services needed to make my garage door safe and operational. I found a company I can trust. I recommend Precision for all garage door needs!
- Woodbridge, VA
Thank you very much for taking the time to share your review and your positive Precision experience. And we appreciate the kudos for Max, as well as your recommendation. Glad to know your garage door is now in tip top shape. -PDS Northern Virginia / Suzanne, Managing Director
Product:
Woodbridge, VA
Very professional and informative, second time using precision!! Will continue to use this company!!
- Gregory Newton
Hello Mr. Newton - Thank you for taking the time write a review. We're happy to hear you were pleased with the Kevin's work and service. Thank you! -PDS Northern Virginia
Product:
Bristow, VA
Totally professional experience Technician arrived on time and was courteous, knowledgeable and informative Would recommend Precision to anyone
- Norman H
Thank you so much for the review and recommendation! We appreciate the positive feedback on Patrick. -PDS Northern Virginia
Woodbridge, VA
Professional and courteous customer service. They did everything possible to accommodate my request. I am very satisfied with the outcome.
- Lystra Smith
Gainesville, VA
Repair visit was timely and the work fully explained and well done. Technician explained what needed to be done and what could be skipped. 5 stars.
- Lee Royce
Product:
Gainesville, VA
Internet search and there was a Prince William County number. I was surprised that even though there are these numbers that the office and techs still come from Fredericksburg. That is along haul out to other Northern VA areas especially early on weekdays. You should consider adding a location closer to the McLean / Fairfax area is my guess. Everything was great however. No issues. Jon did a great job, he communicated his arrival time in advance, and he did a full inspection of the door even though I was just replacing the key pad.
- George Violett
Product:
Manassas, VA
Jon was a very polite and caring tech. I think he did a great job, and explained all necessary repairs, as well as those that would prolong the life of the garage door system as a whole. He brought everything up to spec, and the door operates smooth and quiet now. Thank you very much. We know where to go if we ever have future garage door needs.
- John Howard
Thank you for taking the time to leave us a review on your technician and the services you received. We truly appreciate the opportunity you gave us to take care of your garage door needs. If there is ever a time you have any questions or concerns please don't hesitate to give us a call! -Savanna S. PDS Office Manager
Product:
I was very pleased with the service I received. Max was on time, very courteous, and offered a full explanation of the repair options at my disposal. I will definately call Precision again if I need garage door repair and plan to call them for additional maintenance I will need in the future.
- Pat James