Read what people are saying
about Precision Garage Door in:
Prince William County, VA
Precision Garage Door of Northern VA & Fredericksburghas received 385 reviews, averaging 4.95 Stars:
Dumfries, VA
Hello Mr. Judge- Thank you for the awesome feedback on Max! We appreciate the review and your recommendation. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Gainesville, VA
I have used Precision since the original installation in January 2019 and would highly recommend them
- David Mader
Hello Mr. Mader- Thank you for taking the time to share your review. We certainly appreciate the positive feedback and thank you for your business. -Suzanne, Managing Director / PDS Northern Virginia
Product:
Bristow, VA
Great job
- Edison Medrano
Hello Mr. Medrano- Thank you for the 5-star rating! We're happy to know you are pleased with your Precision experience.
Bristow, VA
My car was trapped inside the garage and I needed to be somewhere by 4:00 PM. I called Precision Garage Door at 8:00 AM and Max was knocking on my door by 9:00 AM. Rather than just replacing the coil, which another company had done about 3 years previously, Max determined the reason for the failure. Max recommended the internal mechanisms that lift the door be replaced, in addition to putting on a new coil. He made adjustments and reinforcements that should have been made when the house was built. Max also showed me how to balance our garage door so as to reduce the strain on the coil. When Max left, my 15 year old garage door lifted smoothly and quietly! It no longer sounded like a jet engine taking off!! Max deserves a 6-star rating, in my opinion! I will only do business with Precision Garage Door of Northern, VA, Fredericksburg!
- Kim Ordoobadi
Hello Ms. Ordoobadi- Thank you for leaving us such a wonderful review! We are thrilled that you are so pleased with Precision experience and our team will definitely be happy to read what you wrote. I will pass along your "6-star rating for Max". Thank you! Suzanne, Managing Director / PDS Northern Virginia
Woodbridge, VA
Quick response for broken spring. Max was extremely knowledgeable with a great customer service attitude.
- Ray W.
Thank you for the 5-Stars! We are happy to know you are pleased with the work and Max's performance. We’ll pass along the kind words. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Manassas, VA
Had a great experience with Precision. Max was my technician and called me to let me know when he would arrive and showed up exactly on the appointment time. Very friendly and knowledgeable, explained everything he looks at, what needed repair and what was still in good shape. Had my door functioning better than it was within 24 hours of calling in.
- Craig Desmarais
Hello Mr. Desmarais- Thank you for sharing a 5-star review! Our priority is to provide an outstanding customer experience and satisfaction. Your review is appreciated and reaffirms the hard work we put in every day. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Dumfries, VA
Patrick was very friendly and knowledgeable.
- A Rivera
Hello Ms. Rivera - Thank you for sharing your positive Precision experience. We appreciate your business! -Suzanne, Managing Director / PDS Northern Virginia
Dumfries, VA
Patrick was very knowledgeable, efficient and friendly. He explained the problem and available alternatives very well. We are very happy with the expedient and efficient work that was done.
- Charles and Henrietta Scott
Hello Mr. and Mrs. Scott - We are delighted to know you are pleased with the work performed on your garage door. Thank you for the fantastic review on Patrick! -PDS Northern Virginia / Suzanne, Managing Director
Woodbridge, VA
Same day service to repair broken spring. Repair was completed in no time. Patrick was responsive, courteous, and thorough, and price was reasonable. I highly recommend them.
- Patricia A., Woodbridge VA
Thank you for sharing your Precision experience. Happy we were able to have your garage door back in working order in no time. Thank you for reaching out and choosing Precision. -PDS Northern Virginia / Suzanne, Managing Director
Manassas, VA
Patrick did a really good job. Excellent attention to detail and workmanship. I highly recommend this company for garage door repair and maintenance
- Ronald Burke
Hello Mr. Burke - We appreciate you taking the time to share such a great review and positive feedback on Patrick. Thank you for giving us the opportunity and for the recommendation. -PDS Northern Virginia / Suzanne, Managing Director
Woodbridge, VA
Max was the ultimate professional. He was personable and took time to explain all items and services needed to make my garage door safe and operational. I found a company I can trust. I recommend Precision for all garage door needs!
- Woodbridge, VA
Thank you very much for taking the time to share your review and your positive Precision experience. And we appreciate the kudos for Max, as well as your recommendation. Glad to know your garage door is now in tip top shape. -PDS Northern Virginia / Suzanne, Managing Director
Product:
Woodbridge, VA
Very professional and informative, second time using precision!! Will continue to use this company!!
- Gregory Newton
Hello Mr. Newton - Thank you for taking the time write a review. We're happy to hear you were pleased with the Kevin's work and service. Thank you! -PDS Northern Virginia
Product:
Bristow, VA
Totally professional experience Technician arrived on time and was courteous, knowledgeable and informative Would recommend Precision to anyone
- Norman H
Thank you so much for the review and recommendation! We appreciate the positive feedback on Patrick. -PDS Northern Virginia
Woodbridge, VA
Professional and courteous customer service. They did everything possible to accommodate my request. I am very satisfied with the outcome.
- Lystra Smith
Gainesville, VA
Repair visit was timely and the work fully explained and well done. Technician explained what needed to be done and what could be skipped. 5 stars.
- Lee Royce
Product:
Gainesville, VA
Internet search and there was a Prince William County number. I was surprised that even though there are these numbers that the office and techs still come from Fredericksburg. That is along haul out to other Northern VA areas especially early on weekdays. You should consider adding a location closer to the McLean / Fairfax area is my guess. Everything was great however. No issues. Jon did a great job, he communicated his arrival time in advance, and he did a full inspection of the door even though I was just replacing the key pad.
- George Violett
Product:
Manassas, VA
Jon was a very polite and caring tech. I think he did a great job, and explained all necessary repairs, as well as those that would prolong the life of the garage door system as a whole. He brought everything up to spec, and the door operates smooth and quiet now. Thank you very much. We know where to go if we ever have future garage door needs.
- John Howard
Thank you for taking the time to leave us a review on your technician and the services you received. We truly appreciate the opportunity you gave us to take care of your garage door needs. If there is ever a time you have any questions or concerns please don't hesitate to give us a call! -Savanna S. PDS Office Manager
Product:
Dumfries, VA
5 stars, Matthew was very helpful in explaining the failure of our opener and convinced me that DIY was not the way to go. Iwould recommend Precision to anyone who asked.
- Jeff Tinter
Good afternoon Mr. Tinter, Thank you for taking the time to leave us a review on the services you received from your technician, Matthew. We truly appreciate the opportunity you gave us to help with your garage door needs. If there's ever a time you need us or have any questions, please don't hesitate to call. We will always be here to help! Warm Regards, Savanna-PDS Office Manager
Gainesville, VA
Kevin is a true professional; he evaluated the problem and performed the necessary maintenance to ensure that the door works properly. In addition, he's always pleasant and remembers the members of my family. I'll make a note on my calendar to have him return at this time in 2020.
- Woodward Waesche
Thank you so much for taking the time to leave a review on your technician, Kevin, and the services he provided. We truly appreciate the opportunities you've given us to take care of all your garage door needs and we look forward to the next time you have us out! Warm Regards, Savanna-PDS Office Manager
Manassas, VA
We were more than impressed with our service tech Kevin. He was very professional and he performed everything promised quickly. We never imagined how quiet our door could be.
- Gerald Curren
Product:
Dumfries, VA
Matt arrived promptly, quickly got our door working again, and provided a thorough explanation of the outstanding issues with our door system. He was extremely experienced and knowledgeable, and we’ll have no hesitation in the future about dealing with Precision/Matt on all of our garage door issues. Overall a very pleasant experience.
- Karen and paul Munninghoff
Good afternoon Mr. Munninghoff, Thank you for taking the time to review the services you received. We appreciate the opportunity you gave us to help with all of your garage door needs and if there are ever any questions or concerns we'll gladly be here to help! Warm Regards, Savanna-PDS Office Manager
Woodbridge, VA
Definitely happy with the service received today! Technician was very professional and fully explained what he did to repair the spring/roller parts. He arrived at the start of the two hour window which was appreciated! Great company!
- Chris Thomas
Product:
Gainesville, VA
great service and prompt response-- the next morning after a call at 8 pm the night before--work done in just 2 hours! Would highly recommend thme
- David Mader
Product:
Woodbridge, VA
Customer service was great. I Emailed Precision Thursday night, they called me Friday. They had an opening on Sunday from 12-2. The technician called within that window to say he was 15 minutes out. He replaced the broken spring and fixed Harry Home Owner mistakes that the last owner of the house made. Would recommend Precision without any hesitation.
- Andrew Obrien
Product:
Woodbridge, VA
Precision implies a degree of accuracy, although Kevin was very competent and professional, arriving after 7pm for a 4-6pm window does not convey precision. I departed work early to ensure I was home by 4pm. As my garage door stood open for hours due to the broken spring, I felt I had no choice but to accept what I felt was a very high charge for this simple replacement. It was after 7pm, 30 degrees and this needed to be done. I received a phone call at 5:55pm to let me know about the late arrival. No compensation nor apology was offered for the tardiness. I did receive an explanation for the late arrival, a “quick” job on the way to my home which turned out to be in McLean, not Burke. I will think again about calling Precision for any additional work at my home.
- Bryce Peck
Product:
Dumfries, VA
Just wanted to comment on the professionalism of the tech who fixed our garage door opener. If we ever need someone again will request his services again.
- Rita Clager
Product:
Gainesville, VA
Fast friendly technician and explained everything very well and gave me options. The spring was broken and needed to be replaced and he installed new rollers and conducted service on the whole door.
- Martha Kairot
Woodbridge, VA
Corey was our tech Professional, curteous, explained all details , very very good company Recommend highly!
- Sherry Rummell
Manassas, VA
We got scheduled quickly! The technician was on time, pleasant, and took the time to explain all our options without pressure. Work was completed at the time of visit and we would definitely recommend Precision to others.
- Will Shanahan
Product:
Woodbridge, VA
Patrick was wonderful!! He has sent me in the right direction to have my door fixed! 10 Stars for Patrick!!
- Monique Jobin
Max was on time, explained the options I had to repair my garage door and did the job very professionally. I highly recommend Precision.
- Dennis Judge