From Loudoun, VA Homeowners
Garage Door Repair in Loudoun, VA - Page 3
Precision Garage Door
Same-day garage door repair in Loudoun, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Loudoun, VA
Proudly serving the Loudoun community with same day service.
Local Garage Door Repair in Loudoun, VA
Precision Garage Door of Northern Virginia & Fredericksburg provides same-day garage door repair in Loudoun, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Loudoun homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Loudoun and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Customers across Loudoun consistently describe Precision Garage Door of Northern VA as professional, knowledgeable, and easy to work with. Reviews frequently praise prompt or same-day service, clear explanations of repair options, and repairs that leave garage doors operating smoothly, quietly, and correctly. Many customers also highlight friendly technicians, good communication before and during visits, and a positive overall service experience that earns repeat business and recommendations.
What Customers in Your Area Mention Most
Recent Reviews from Loudoun, VA
MS
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I'm truly impressed. When I called, I described the problem, and was quoted a price based on my description. When the technician arrived, he discovered that the issue was not as a I described, but that the spring holding the band in place had not been installed (at all?). He charged me only for the visit, fixed the spring AND also put a new light bulb in for me because it was too high for me to reach.
Service: Broken Garage Door Spring Repair
Leonard Rosenberg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The Best
Service: Garage Door Opener Install
Product: Garage Door Opener
Vinny Mclaughlin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My garage door opener only needed a $15 part replaced. Precision was only interested in selling me a new garage door opener. I ordered the part online and replaced myself in under 30 mins. Feels as though I paid $125 for a sales pitch.
Service: Garage Door Repair
Brian Stover
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good morning. I think the technicians and the customer support was easy to work with. However, when I called the HQ call center they were not helpful with pricing and/or warranty - they stated the technician would be able to provide those details. Those items should be clearly communicated on your website. Also, I was expecting a local Loudoun county or NOVA technician - paying $125 trip charge is ridiculous and the amount of time to fix the door was less than an hour for $540 total - worse I had to pay extra ($40)for having the door lubed and checked. I doubt I will refer anyone I know back to Precision due to the overall cost.
Service: Broken Garage Door Spring Repair
Product: Springs
Bruce Stewart
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your company was recommended by a coworker and I am glad he did. The appointment was prompt anad I appreciated the availability of the work to be done on Saturday. Technician was pleasant and efficient. 5 Stars!
Service: Broken Garage Door Spring Repair
Donald and Ann Leaf
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called Precision this morning from work hoping to have my garage door fixed today. The person on the phone was very nice and accommodating. After speaking with to the receptionist I knew the price was a little high but it seemed as though the company was one worth working with. When the technician showed up he tried to up sell my wife to the price point of over 3 times that of which was discussed on the phone. She called me at work and spoke with the technician and the price came down about 30%. Still 2 times the amount discussed. It is unfortunate that companies feel they can take advantage of people in this manner. I do know the cost of this job. I was at work and wanted to get the job done. I was willing to pay for that convenience of the work done. I was not willing to be taken advantage of. The technician also tried to tell my wife how our house is not safe. This tactic is not acceptable. My house is safe. The garage doors have been working fine. I had to pay a high price for this unfortunate experience. I will not make this mistake again.
Mr. Leaf, Thank you for taking the time to share your experience. On 1/27/15 you called Precision Door to request a technician come to your home as you had a broken spring on your garage door. We sent our technician out right away. Upon arrival the technician performed a 25-point inspection on your 3 Garage Doors and Openers. After the thorough inspection it was determined on Invoice #80428 that the following problems were found with your doors. Door #1 had a broken extension spring, frayed lift cables as well as safety cables that were not secured as recommended by the manufacturer. Door #2 was unbalanced, had frayed lift cables and the safety cables were not secured properly. Door #3 was unbalanced due to fatigued extension springs, frayed cables and extension safety cables that were also not properly secured. At that point Ms. Leaf understood and wanted to go ahead and have the doors repaired but of course wanted to speak with you first. When speaking with the technician regarding the prices and how they were more than you wanted to spend, or thought they should be, the technician gave you other options for only having partial repairs done; explaining the drop in price. Accordingly, Being a licensed contractor that specializes in safe garage door repair we follow both the DASMA and IDA recommendations for repairs and procedures; anything that can present a possible hazard such as the items listed above cannot be ignored. We install our products in accordance with specific installation instructions provided by the manufacturer. The Federal Register states by the Secretary of the Consumer Product Safety Commission “Keep Garage Door Properly Balance. See owner’s manual. An improperly balanced door could cause severe injury or death. Have a qualified service person make repairs to cables, spring assemblies and other hardware” We would love for you to give us a chance to fix your door in a safe and proper manner and would be willing to waive the service fee ($125 value) to return to your home in 2015 should you decide to have us do the work on your doors. The Management Team at Precision Door
Service: Garage Door Repair
Bob Hersey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The coil spring broke on my garage door, locking the car inside. I called Precision and they had someone there the same day. The technician was personable and made the repair in about an hour. Very pleased with the service.
Service: Broken Garage Door Spring Repair
Product: Springs
Noy Sihavong
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Just thought the remote ($70) each was too costly but everything was great.
Service: Garage Door Repair
Michelle Ventura
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was able to get a same day appointment. Matt explained everything he was going to do to fix the garage door, and not only gave me recommendations but was thorough in explaining the recommendations. Matt was personable and professional and did a fantastic job getting my garage door spring fixed. Will definitely recommend you to others. Thank you!
Service: Broken Garage Door Spring Repair
Product: Springs
Rich Eckert
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was excellent. Kevin was professional and very clear about my options. I will recommend you guys to others in my neighborhood if they have a problem
Service: Broken Garage Door Spring Repair
Pawandeep or pd Lamba
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We worked with Matt to replace our garage door openers. He did an excellent job and worked in cold weather to finish the job. He answered all our questions throughout (before, during, and after) and explained the entire process, features, and additional accessories for the opener. Matt provided exceptional customer service, he was professional, and understanding of our needs. Matt and Anna helped us schedule the appointment at our earliest availability and offered a great deal. We received another offer which was couple hundred dollars lower but we went with Precision Door for their customer service and transparency into solution for us to meet our needs. I highly recommend Precision Door and will do business with them for our future needs.
Service: Garage Door Opener Install
Product: Remotes / Keypad
Gary Fortunato
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Arrived when promised and I told the technician Kevin the problem along with a short history of the garage door not being used for twelve years. He explained what he needed to do and I agreed and after installing a new spring ask me for the owners manual and made all the fine tuning adjustments. Works better then ever...and no more "jumping" when you hit hit the open button. Terrific job!
Service: Broken Garage Door Spring Repair
Jane Lucia
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The work was done in a timely fashion and well done. The technician was very professional and knew exactly what to do. Great job!!!
Service: Broken Garage Door Spring Repair
Joe Turner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our door was completely off the tracks and sitting so crooked we couldn't open it - Matthew fixed it and even made it better than it was when we bought the house 2 years ago. He came out on a Sunday, on time, and did a great job. Thank you!! Sue & Joe
Service: Broken Garage Door Spring Repair
Denise Pittas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service: Garage Door Repair
J Adouli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had to replace our broken garage door opener. Kevin provided me with information on my various options. He installed the new garage door opener and door rollers, corrected problems with the door track and all. Kevin is very professional and a great representative of your company.
Service: Garage Door Repair
Product: Belt Drive Garage Door Opener
Doreen Khan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very prompt, in fact early for appointment. Same day service, fixed and explained options to make the door safer. Courteous and professional.
Service: Broken Garage Door Spring Repair
robert costanzo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very fast response to my home. Repair work completed shortly after tech arrived. Great service doesn't come cheap though!!
Service: Broken Garage Door Spring Repair
Mike Titmus
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service: Garage Door Repair
Gaurang Patel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service: Garage Door Repair
Paul Sandhu
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They were fast and did the job correctly the first time.
Service: Install Garage Doors
Product: Garage Doors
Megan Anderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service: Garage Door Repair
Greg Baxter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service: Garage Door Repair
Kevin Dehart
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great Work. They were able to come out the next day and replace my torsion spring. Will definitely use them again.
Service: Broken Garage Door Spring Repair
Product: Springs
Janet Moore
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Awesome work. Timing was wonderful. I would use this company again.
Service: Garage Door Repair
George & Jill Cheretis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jim was very punctual and efficient and did a really great job. We are looking forward to recommending your company to anyone who asks who serviced our door so well.
Service: Garage Door Repair
Dan Federico
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service: Garage Door Repair
Steven Abraham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Kevin came and did an inspection and after he was done pointed out things the installer of our door had done wrong. The work he did was very thorough. He was very valuable to me, as I have a newborn and an unsafe door is very dangerous. Kevin came and fixed the problems we were having and made our door safe again. I would recommend Kevin and Precision any time.
Service: Garage Door Repair
Charles Kim
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service and very responsive, finally get to use my garage. Service rep was execellent and very prorfessional. Highly recommended and will definetly use them in the future.
Service: Garage Door Opener Repair
Thomas Marfiak
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
One of the best things I liked about Kevin was that he didn't just give me one solution to my problem, he gave a couple different options that could fix my problem. He was always polite about what he was saying and I never felt like he was trying to force me into doing something I wasn't comfortable with. I would defintiely ask for him again.
Service: Broken Garage Door Spring Repair
Product: Springs
License
Contractor's Lic.#2705195590