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Read what people are saying
about Precision Garage Door in:

Fairfax, VA

Precision Garage Door of Northern VA & Fredericksburg
has received 106 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

Kevin was fantastic. He was very professional and informative.

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Service Provided:
Garage Door Repair

Review:

Jason was knowledgeable and helped me get the door quote I was looking for.

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Service Provided:
Install Garage Doors

Review:

Would highly recommend Jason.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I was worried my spring broke that I would have to wait until after the holiday to get someone here to fix it. Precision answered their phones right away and scheduled me same day to get a tech on site. Excellent service. I will most definitely use their services again.

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Service Provided:
Garage Door Opener Repair

Review:

I had a spring break on me over the weekend, and I called Precision to come fix it. They were right on time with what was quoted over the phone. They called ahead of time so I was not surprised when he showed up. Jason was quick to diagnose the issue, and showed me several parts I had never seen before that were on the verge of breaking. He offered me several options for repairing the door, which was great because I was able to choose the option that worked best for me. He had our door back working in no-time. I recommend Precision if you're looking for a reliable company that can be trusted!

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Service Provided:
Garage Door Repair

Review:

Thank you so much for being so fast!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent Job!

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Service Provided:
Broken Garage Door Spring Repair

Review:

I called in on a Saturday afternoon half expecting to leave a message but was greeted by a friendly voice instead. He was able to schedule my appointment for the very next morning. I was very pleased to have this work done on a Sunday. That is service!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Kevin did an outstanding job. He fixed all our broken parts right on the spot and did it in a timely fashion. I would recommend your services to others.

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Service Provided:
Garage Door Repair

Review:

Jim did an overhaul on my door and I'm glad we went with that choice. It made our door so quiet. It doesn't make an annoying squeak anymore. Yay! Thanks Precision.

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Service Provided:
Garage Door Repair

Review:

Kevin did a great job fixing our door. It's working perfect again. Thanks.

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Service Provided:
Garage Door Repair

Review:

*****

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Service Provided:
Garage Door Repair

Review:

Thank you for fixing our door. It was giving us trouble for almost a year, now I have 1 less thing to worry about.

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Service Provided:
Garage Door Repair

Review:

Pro.: I like the service provided by Precision. It provides the technician's name, and calls me before the technician arrives. The technician is very good and friendly. Con: I don't like the way I am charged. When the technician came about a week ago, he replaced spring and other things. I paid $615.00. After a week, I found that my garage door got stuck and I needed to try a few times to close it. I called Precision and wanted the technician to come back for troubleshooting. When Kevin came, there is nothing wrong. The problem cannot be reproduced. Kevin said he needed to charge me $85 for this visit. He claimed that the problem was not on the part he did, and therefore I need to pay as if it is a new visit. I disagreed because I am not fully convinced that it was NOT the part he has done. I have to say that I am not an expert and cannot judge what he said is true or not. But the problem did happen when he did the work a week ago. I don't want to pay for his second visit. He said it was OK that I don't pay, but no business for me any more. His attitude is very friendly, and I know it is the company policy. But it is not reasonable to me. If I didn't ask him to come for the first time, I would not ask him to come this time. I think I should not be double charged.

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A Response from: Precision Door Service Team

Mr. Gong, Thank you for taking the time to post a response. We certainly understand your concern that because our technician was just at your home the following week, that the issue that you were experiencing was due to the work that we had done. Unfortunately, when you get into issues with the operator, just because the problem isn't there at the moment, doesn't mean there isn't a problem right around the corner. When we completed our safety check the first visit, everything was working properly, both the door and operator. When you called us back to your home, you stated the same problem as when we were originally out at your home occurred. If when we returned, there was an issue with the work we did, we would have taken care of the issue for no charge; however, after doing another inspection and testing the door, we found nothing wrong. The door was working properly, on every attempt to use the door. If we cannot reproduce an issue, we cannot fix an issue that "might" be there, and unfortunately, our visit to the home is not free in that case. I hope this clarifies some concerns you may have had. At this point, we do have you on a do not return list. Until we recieve payment for the service call on our last visit, we will be unable to make any repairs to your home, even if an issue occurs with the parts we installed. If you would like to take care of the amount owed, we will gladly take you off our list. Precision Door Service

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Thank you for such a quick response! We are so appreciative!

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Service Provided:
Broken Garage Door Spring Repair

Review:

I was very pleased with the quick service we received to replace our Garage Door SPring. I will continue to recommend precision door!

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Service Provided:
Broken Garage Door Spring Repair

Review:

I was very satisfied with my garage door repair!

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Service Provided:
Broken Garage Door Spring Repair

Review:

***** 5 stars! My car was freed before I had to be at work! Great Job, Thank you!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Thank you for being able to get out to our home so fast! We were able to get our door fixed the same day!

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Service Provided:
Broken Garage Door Spring Repair

Review:

We love our new doors, Thank you Precision Door, that was fast and painless!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Thanks Jim for the excellent repair work. You were friendly and very knowledgeable. You are a great asset to your company!

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Service Provided:
Broken Garage Door Spring Repair

Review:

*****

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Service Provided:
Broken Garage Door Spring Repair

Review:

Kevin came to our house when we had a broken spring. We were unable to use our door, and very worried about something bad happening overnight. Precision came very quickly, and had the parts ready and available to fix my broken door. He was very efficient with his time, having our new system put into place in only about an hour. I will be calling them back if I have any further issues with my door!

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Service Provided:
Garage Door Opener Repair

Review:

Great Job!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Quick Same Day Service! Thanks!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Thanks for such quick friendly service!

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Service Provided:
Broken Garage Door Spring Repair

Review:

I heard it was dangerous to try and change the spring on my garage door by myself so I called you folks and have been glad I did ever since. You made it look effortless and it was a breeze to schedule the appointment and meet with the repairman. I was also very surprised to see that he had all the parts he needed on his truck and didn't need to return to complete the work. Great Experience.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Great job by Jason! He was on time for our appointment, and he had all the parts on his truck to fix my door. He was friendly, and let me know exactly what was wrong and how to prevent similar issues in the future.

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Service Provided:
Garage Door Opener Repair

Review:

I bought a new opener from Precision Door Service. They installed it very quickly, and it is running so much nicer than my old one. Great service from the time I booked the appointment. 5 stars!

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Service Provided:
Garage Door Opener Repair

Review:

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Service Provided:
Broken Garage Door Spring Repair

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Alexandria & Arlington Area

(703) 650-0774

(703) 650-0774
Fairfax County

(703) 537-5839

(703) 537-5839
Prince William County

(703) 659-0460

(703) 659-0460
Fredericksburg Area

(540) 322-3860

(540) 322-3860
Spotsylvania County

(540) 854-1572

(540) 854-1572
Loudoun County

(703) 297-8651

(703) 297-8651
Stafford County

(540) 242-8984

(540) 242-8984
Culpeper County

(540) 445-0675

(540) 445-0675
Fauquier County

(540) 905-7047

(540) 905-7047
Orange County

(540) 308-9796

(540) 308-9796
Precision Garage Door of Fredericksburg
Office: (540) 645-5004
1402 Interstate Business Park
Fredericksburg, VA 22405

License

Contractor's Lic.
#2705105317