Read what people are saying
about Precision Garage Door in:
Fredericksburg, VA
Precision Garage Door of Northern VA & Fredericksburghas received 285 reviews, averaging 4.95 Stars:
Fredericksburg, VA
Thank you so much for the awesome review and the great feedback on Kevin and our team. We appreciate the 5-star rating! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Product:
Fredericksburg, VA
Patrick did a great job replacing the broken spring and servicing the door, explained all that was needed and more.
- James Matthews
Hi Mr. Matthews- Thank you for the opportunity and for taking the time to share your review. Happy to know that Patrick took great care of your garage door and provided great service. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
Fredericksburg, VA
Superb service!
- John Wilder
Hi Mr. Wilder- Thank you for the 5 Stars! Happy to hear you are pleased with the service. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Fredericksburg, VA
Look no further for a professional, experienced and friendly crew and office manager. This repair of a garage door and installation of a new opener went flawlessly from start to finish. Kevin was on time, worked quickly, provided necessary information and answered all questions. And then there was manager Suzanne who was so helpful, returned a routine call after hours and was so nice and well-spoken. In this day and age, I wanted to give her a hug. I’d give this company and employees five stars enthusiastically!
- Kay Blythe
Hello Ms. Blythe- This review made our day! We are so grateful for your kind words. Thanks for sharing your experience with us and the community. (And I'd want to give you a hug right back!) Thank you! Suzanne, Managing Director / PDS Northern Virginia
Fredericksburg, VA
Kevin called to let me know that he would be arriving earlier than scheduled, he did a great job evaluating our aging door and opener to determine what level of servicing it required. Kevin was very professional, he was respectful of our COVID-19 concerns and wore a mask and maintained social distancing.
- Steve Phifer
Hello Mr. Phifer- We're happy to know you are pleased with your Precision experience and the service provided by Kevin. Thank you for the opportunity. -Suzanne, Managing Director / PDS Northern Virginia
Product:
Fredericksburg, VA
Called at 3:00 Max showed up at 7:20 was very professional finished work by 8:40.
- Robert Vanhorn
Hi Mr. Vanhorn- Thank you for reaching out to Precision and for taking the time to leave us a 5-star rating. We're happy to know about your positive Precision experience. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Fredericksburg, VA
I am so very pleased with this company! They were very fair and were sure to practice the Covid safety precautions. Max, the tech who solved my garage door issues is the best. He went above and beyond and is kind beyond words. I highly recommend Precision Door.
- Patty Rose
Hello Ms. Rose- You are always a delight to work with. Thank you for your kind words and for your recommendation. Suzanne, Managing Director / PDS Northern Virginia
Fredericksburg, VA
Max did a fantastic job repairing my garage door springs. It is working excellently. Took him no time at all to do the repairs. It has never been so quiet. Thanks to Max and his great work, I will be passing along the good word about your company. Thanks Again!
- William Jones
Hello Mr. Jones- Thank you for the awesome review of Max and your Precision experience. We appreciate your kind words and recommendation. Thank you! Suzanne, Managing Director, PDS Northern Virginia
Fredericksburg, VA
Outstanding service had a billing question and they took care of it same day.
- Walter Volinic
Hello Mr. Volinic- Thank you for the review and the 5-star rating. We put customer experience and satisfaction as our priority, and we appreciate you reaching out with your billing concern, and allowing us the opportunity to work with you. Thank you! Suzanne, Managing Director / PDS Northern Virginia
Product:
Fredericksburg, VA
Since our garage doors were installed by Precision in 2003, we have always had EXCELLENT SERVICE for a wide variety of garage door repairs. Remember to do your yearly maintenance with Precision and your doors will last a long time too. A special shout out to our excellent tech Kevin T.
- Callie Freed
Hello Mr. and Mrs. Freed- Thanks for the great review! Our team at Precision Garage Door Northern Virginia is thrilled you're so happy with your service. Thank you, Suzanne, Managing Director / PDS Northern Virginia
Product:
Fredericksburg, VA
I was very pleased with the repair services provided by your company. Patrick we my technician and he we excellent. Patrick inspected all the components of my door and explained why certain items needed to be repaired. Finally, he explained all the costs of the project. I am happy to recommend Precision Garage to all my friends.
- Martin Rivers
Hello Mr. Rivers - Thank you for the fantastic review and recommendation! We are pleased to hear that Patrick provided you with great service and work. Thank you! -PDS Northern Virginia / Suzanne, Managing Director
Fredericksburg, VA
Outstanding service and a quality garage door. Highly recommend the Kevin and crew at Precision.
- Sharon Slavinski
Hello Ms. Slavinksi - Thank you for giving us the opportunity. We are delighted to know you are pleased with your new garage door and Kevin's work. Thank you! -PDS Northern Virginia / Suzanne, Managing Director
Product:
Fredericksburg, VA
We were very pleased with the service and the gentleman who did the work.
- Frank Stanhagen
Hello Mr. Stanhagen - Thank you for taking the time to share your review! We are delighted to know you are pleased with the work and Kevin's performance. Thank you! -PDS Northern Virginia / Suzanne, Managing Director
Fredericksburg, VA
Referred by neighbor, tech was friendly explained options and was very knowledgeable. Highly recommend this company to others.
- Sheila Edwards
Hello Ms. Edwards - We appreciate you taking the time to share a review on your Precision experience. We're delighted to know that you were pleased with Patrick. Thank you for your recommendation! -PDS Northern Virginia / Suzanne, Managing Director
Fredericksburg, VA
Thanks for the quick response. Great price and Kevin and Matt were done in a flash. Friendly and Professional. Highly recommend!!!!!
- Larry Ridings
Product:
Fredericksburg, VA
I've used your service before.
- Robert Jackson
Fredericksburg, VA
Matthew was my technician and the work was performed on 5/27/19. He arrived timely and was very knowledgeable about garage doors in general and the specific issue (replacement of the spring) he came to repair. He offered options related to the repair and walked me through how the mechanisms should work. Most important to me is that he was patient and answered all of my questions. I would highly recommend this company for garage repair needs.
- Mary Williams
Good afternoon, Thank you for taking the time to leave us and your technician, Matthew, a review on the services provided. We also want to thank you for giving us the opportunity to take care of your garage door needs. If you ever have any questions please don't hesitate to call us, we're always here to help! Warm Regards, Savanna-PDS Office Manager
Fredericksburg, VA
Great service! Quick appointment. Courteous and knowledgeable technician. Thank you.
- Norma & les Woodward
Fredericksburg, VA
My aim was to get a routine garage door tune-up. It turned out that that the technician, Matthew, discovered it had not totally been installed correctly when the townhouse was built 4+ years ago. He fixed the issue and recommended two other optional plans which I declined on the basis that I have my house up for sale. Matthew was extremely professional and very polite. He explained all options very clearly. He is a company asset.
- Patricia Wright
Fredericksburg, VA
Second time I’ve used Precision and both times great people , quality work and definitely will use them again . Again thanks for great service and quality work.
- Craig Whitby
Fredericksburg, VA
Best service! Very competent and extremely professional. Should stop looking for a garage door repair service and just go with Precision will not be disappointed.
- Gail Raddatz
Thank you for the positive review! We always try to stay in-tune with our customers and make sure they are satisfied to the best of our ability. Here at Precision we take pride and joy in the work that we do. We are happy to see that our technician Kevin was able to work with you!
Product:
Fredericksburg, VA
outstanding service ,on time, explained what needed to be done, answer all questions, very professional service ,I will call again when needed
- William Mason
Product:
Fredericksburg, VA
So, for two weeks in a row I had to call Precision to come fix my garage door. Two different unrelated problems. Both times they fit me right into the schedule when it was convenient for me. Both times they called before they arrived and arrived within the original two hour window and within the time they gave when they called to say they were on the way. Both times they were courteous and helpful and did the job correctly and did exactly what needed to be done. At no time was I pressured to do more or buy more. I was informed of what would need done in the future and an estimate for those jobs when needed was also given. Service was great. Precision is now on speed dial!
- ray
Product:
Fredericksburg, VA
I am delighted with the work Patrick did on my garage door. He arrived promptly, was very courteous, and explained carefully the three options available to repair my door.
- Barbara Dixon
Fredericksburg, VA
Matt was super professional. I could tell from the minute he walk through my door , I made the right call. I want to thank precision garage doors for sending me their ace. Very knowledgeable and coming from a service minded mind as myself he is a huge asset. Thank you for your service and thank you for sending your ace. 5 stars hands down and will be recommending precision to all I know.
- Gil Saunders
Fredericksburg, VA
I selected Precision Door for my job because of their reliability and trust.
- Lawrence Bochenek
Product:
Fredericksburg, VA
Great work! Good price! Matthew worked efficiently and competently and was very personable. Job well done!
- Norma & les Woodward
Product:
Fredericksburg, VA
Patrick was wonderful. Came quickly to repair the door and relieve our stress! Very polite, competent and knows what he is doing! Thanks Patrick!
- John/lois Sullivan
Fredericksburg, VA
Excellent price and service and knowledgeable top notch technician to boot. I will be using you guys for all my garage door needs. Highly recommended.
- James Toigo
Fredericksburg, VA
Corey was the tech that came out. First, I called just to get some info...it was a Sunday and I really expected to be leaving a voicemail. Instead, a rep answered and provided me info and some pricing for what I wanted. It all sounded good and then he said a tech could be out the following day on Monday! I could not do it that quick so they asked when I could, I told them that I could be home by 4 in the afternoon the next day...they said ok! I tech was scheduled to come out between 4-6. Corey called, introduced himself and informed me when he was about 30 minutes away from arriving. He was knowledgeable and polite, did a good job and I got the sense he cared about my property. I love my new LiftMaster 8355...with new rollers, it is SUPER quiet, plus the app works great and replaces the need for the remotes; can access everything with my iPhone. I would definitely recommend this company.
- Christopher Adams
Product:
Great service from Kevin and the team. Kept us informed to when tech would be there. Also told us in straightforward way what was need and prevented all options without any pressure.
- John C