This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
We had a worker accidentally back into one of the safety eyes in our garage and Kevin came out to help us. He quickly saw what the problem was and immediately fixed it. He knows garage doors very well. I've used Precision before and would keep using them in the future.
Jimmy was so personable and friendly. He explained everything to me in such a way that I understood easily and completely. I will continue to use your services in the future.
Excellent service provided by Precision Doors. Our technician was friendly and completed the work asked for very quickly, and had our door running very smooth. I would recommend them to others.