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Read what people are saying
about Precision Garage Door in:

Fredericksburg, VA

Precision Garage Door of Northern VA & Fredericksburg
has received 214 reviews, averaging 4.96 Stars:
Review:

This is the first time I have needed services to repairs my garage door. I called late in the evening and they provided the needed service the next day. The technicians were very informative. I would not hesitate to recommend them!
Brenda Elkins
Service Provided:
Broken Garage Door Spring Repair
Review:

Matthew Meier provided expert work while at my house. He was polite, helpful and thoroughly explained the repairs needed to fix my garage door operation. He obviously knew his job well and was very efficient in performing the work. Thank you for your expert service.
Edith Sorrell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent service! Kevin did a fantastic job and was friendly as well.
Jennifer R.
Service Provided:
Garage Door Repair
Product:
Springs
Review:

From beginning till end all work performed flawlessly.Had new door installed due to broken spring and rotting wood.No hidden costs with estimate from Patrick and work performed by Matt whom I would highly recommend.Due to special order color the 3 week wait was still worth it. Thank you Pat F.
Patrick Feindt
Matthew M Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

My technician did a great job explaining what I needed and did the work fast and well. I would recommend Precision.
Bob Gmitter
Matthew M Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Prompt and efficient. Honest assessment of work needed now as well as what issues will arise with a 14 year old unit and what to look for.
Don Cline
Service Provided:
Garage Door Opener Repair
Review:

Professional, prompt and fast service. All my questions answered and concerns addressed. The technician pointed out a stress crack and replaced the part, I would have never noticed it. I have been a customer over 10 years and wouldn't hesitate to recommend this company.
Judith Thomas
Matthew M Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

My experience with Precision was a good one. The appointment was easy to make and the technician arrived within the time frame that the operator said he would be there. The technician was knowledgable, quickly explained the repair I needed, he had the right equipment with him and lastly, completed the job without any "surprises".
Scott Moore
Service Provided:
Broken Garage Door Spring Repair
Review:

First of all, I was sent an email showing three repairmen who could be coming, but Patrick was the one that was listed in my email. And he was the one who came. He called me and told me he would be at my house in 30 to 45 minutes, I think that is correct, and he was. We did not know what was wrong with one of our garage doors. But Patrick within a very short amount of time, had what was wrong, what to do to fix it, and how much it would cost, 3 different estimates. Work was done, Patrick was clean, polite and knew what he was doing. We will be calling back for the other garage door to be repaired.
Donna Rogers
Patrick A. Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Patrick was our technician. He was on time and very polite. Patrick is a true professional. He explained all the work that had to be performed. He did a complete overhaul on our garage door. Patrick definitely is a 5 star employee. If I need work done on my garage door in the future, I will be calling Precision Door Service and will request Patrick.
Lenny Green
Patrick A. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

My garage door spring broke on a Sunday around noon. I conducted a Google Search and found Precision. From my call and conversation with Rachel to the installation provided by Matthew the entire process was professional. Rachel was able to give me an appointment the same day (Sunday) and Matthew arrived promptly and walked me through the entire process and let me know exactly what would be done and the cost. The work was done in a timely manner and very professionally. I would highly recommend you to anyone.
David Nelson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Honest, trusted, excellence. Precision Garage Door is a name you can depend on for courteous service from start to finish.
Valya Karcher
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tina was very prompt to contact me to make the same day appt when I asked for it via my online msg. Matt and Patrick arrived as promised and they were both very professional to greet me and explain in detail on the repair and how much it cost to repair. They inspected my system and garage door to include recommendation to replace rollers. The overall cost was affordable and wife was very happy with the repair work and how efficient Matt and Patrick worked to get the job done right. We are very pleased with Precision Door Service since we moved into our home a year ago. Thank you PDS and looking forward to working with your team in the future.
Domingo Limo
Matthew M Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

Very professional, the team called in advance of their arrival time. They introduced themselves as Precision personnel and proceeded to evaluate the problem with our garage door opening. On completion of the evaluation they gave the estimate for repairs. The work was completed, the work area was clean when they left and I was very satisfied. I would highly recommend this company.
Herb Crouch
Matthew M Service Provided:
Garage Door Opener Repair
Technician:
Review:

Absolutely five stars. Matt did a great job. This is his second time on a different door than he fixed the first time. Great service and the technician is extremely knowledgeable
Scotty Reese
Matthew M Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Precision Door Service has the best customer service of any company I have hired. First off, they sent a technician an hour after I called and it wasn't even an emergency! Sure enough, Robert showed up to fix my garage door. He was confident, courteous, and very knowledgable about my problem. He fixed my garage door very efficiently and let me know what steps he would take to remedy a solution. I would definitely do business with Precision, and Robert, again in the future!!
Mario M
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Once again excellent service. Definitely 5 stars. Matt was here on time and did a wonderful job doing our annual inspection and service on the garage door and the opener. Thank you. Since this service was not listed, I had to put something down so I could send the review.
Stan Tetlow
Matthew M Service Provided:
Garage Door Repair
Technician:
Review:

Spring on the garage door broke. Called to have emergency service. We subsequently found out that the charges appeared to be twice what other garage door repair companies charge. We called to voice our concerns and were offered a $25 rebate. We were dissatisfied with the charges and we wiould not consider using your service in the future.
Mel Gruber
Matthew M Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

was on time,very nice and very efficient
Brenda Huff
Matthew M Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Tina was very friendly and professional on the phone. Kevin showed up on time, he quickly diagnosed and repaired the problem. Great job!
Ian Macfarlane
Kevin T Service Provided:
Garage Door Repair
Technician:
Review:

Outstanding service!
Bill Wishard
Matthew M Service Provided:
Garage Door Repair
Technician:
Review:

New Garage door installed. Matt called prior to showing up and was on time. Did a professional job.! Cleaned up the area and took the big old heavy door away! Explained the maintenance process prior to leaving. Give the young man a raise!... It's nice to see young people who take pride in their work and do it right! He represents the company very well!
Ted Worley
Matthew M Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Fabulous! Everything about this repair was wonderful. From calling to make an appointment to the young man coming EARLY!!!! He called and asked if he could and we were delighted to accept. He was very polite and professional too. He introduced himself and set about looking over our broken door. He took his time and even checked our other door too. *which was repaired by Precision in 2012* After his inspections he very kindly explained what broke and what we needed to do in order to make our door work and be safe. We agreed and he set about working and fairly soon he was all finished. He opened and shut the door and I was amazed that is was actually quieter and did not shake. He explained that he adjusted a rail (was not lined up well) for us so it would run smoother! He then showed me how to oil the springs. We had been oiling the castors but did not realized the spring needed oil too. We had bought a can(2012) of their spray oil and I recommend it. Its easy to use and smell is fine. When he left we were confident that our door was repaired properly and we were all safe. The added bonus was that it was running quieter and smoother too!! The price for the repair was great too. Thank you for another wonderful repair job on our doors. Matthew was a very nice young man who knew what to do and his confidence & workmanship gave us peace of mind.
JAB
Matthew M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very impressed. We were able to get a same day appointement. Repair person arrived with in an hour of our call. He was very knowlegeable and explained what he was doing. He was very thorough. I ask that he not discuss the cost of the repair with the homeowner as my husband and I were going to pay. He honored this request in a very tactful manner... Woud not hesitate to use again and will recommend your company to our neighbors in LeeLand Station!
David Oconnor
Matthew M Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Jed, was very professional. Explain what the problems were and how much it would cost. I would give him 5 stars.
Larry Green
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The technician arrived on time and worked nonstop for 4.5 hours. He replaced every component of the door except for the operator (it worked fine and did not need replacing). The door was an exact copy of the original door in place for 16 years. The door worked perfectly and the install was done professionally. Had a problem the next day with the door not closing. Problem was caused by an object getting lodged in the door track. This was my fault but the company quickly sent a technician to assist. I appreciate the sense of urgency to respond to our call. A couple of issues to mention: 1. The door has a vacation lock that secures the door when engaged manually. The warranty information states that installing a vacation lock with an electric operator will void the warranty. Is this correct? 2. When asked about lubricating the door hinges, the technician stated that I should use a silicon-based lubricant. The owners manual states that a non-silicon-based lubricant should be used. Which is correct? Thanks!
John Bacon
Matthew M Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Right on time, up front and honest about what needed to be fixed and very personable. Had the problem fixed in no time! Great service in a day and age where that is rare. Great Job!
Jeff Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you for your service. Matt was very professional and did an excellent job explaining things before the install and detail instructions in the operations of the garage opener thereafter. Great work Matt. Thanks for caring for your customers.
Domingo Limo
Matthew M Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Your tech was very knowledgeable and very willing to answer our Questions. He was very efficient. Was here at our home when he Said he would be. We were very pleased with his work and with him! Thank you for offering Sun. Service. Our run-around car had been Trapped inside for several days. Thanks again.
Russell Stup
Matthew M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Joe was very kind and answered all of our questions. Arrived early and completed work and cleaned his work area. motor, eyes and chain purchased.
Rose Boscovitch
Service Provided:
Garage Door Repair
Product:
Opener
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