This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Kevin was a very friendly technician. He quickly diagnosed the issue and was ready to go with parts on his truck to fix our door. It was up and running in about 30 minutes. Prices were fair. Thank you!
Kevin came out and changed our springs today. He was in and out in an hour. It was great service from the initial phone call. Nice when a company leaves a good taste in your mouth.
Your repair man came out to change a couple springs on my garage door and was gone about an hour later. I appreciate how quickly you were able to help me.
Jim was so helpful when we were trying to order new Garage Doors. He knew every answer to every question I had. And I had lots. Thank you Jim for being so patient and so thorough.
Jesse was very courteous and helpful in explaining everything to me in terms i could understand. I will be referring you to my brother who is also having some door probs!