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Read what people are saying
about Precision Garage Door in:

Alexandria Area, VA

Precision Garage Door of Northern VA & Fredericksburg
has received 104 reviews, averaging 4.96 Stars:
Review:

The $85 "service visit fee" was clearly designed to sell me a new garage door opener and not diagnose the problem with the current opener. The rep asked how hold the unit was and he then quickly started typing up a quote for a new opener. He didn't even open the cover of the unit to begin to diagnose the problem. Simply, he said, I need a new opener at $800 and new rollers. The $85 visit fee was a rip-off.
David Barfield
Patrick A. Service Provided:
Garage Door Opener Repair
Technician:
Review:

Absolutely fantastic. Being able to come out on Saturday without an extra charge is a HUGE deal to someone like me who works full time and lives by herself. Additionally, the tech went above and beyond to try and fix the problem, and when it was clear that really just was not possible, worked his hardest to get me a reasonably-priced new door that looked the way I wanted it to. Would recommend in a heartbeat.
Leslee Friedman
Patrick A. Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Matt was terrific and very thorough and professional. Very pleased with the service and price. Will use the company again.
Sandra Lynch
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I've used Precision since 2009, and I have always been very satisfied with their garage door service. They provide multiple service options, their prices are reasonable, they arrive on time, they clean up afterwards, and I've never had to call them back to re-do work. I would recommend Precision without hesitation.
Dave F.
Service Provided:
Broken Garage Door Spring Repair
Review:

Within two hours of my call about my garage door problem, a technician (Matt) was at our home to quickly take care of the problem and do a complete system check. The quality of service received from Precision on each time we have a problem has been nothing short of outstanding. They truly earn their 5 star rating
Joseph Conti
Matthew M Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

Arrived right on time. Called when they were on their way. Fixed the problem right away - everything top notch!
Thomas Gangi
Service Provided:
Garage Door Repair
Review:

Very reliable and professional. I highly recommend this company!
Heidi Anderson
Patrick A. Service Provided:
Garage Door Repair
Technician:
Review:

Great company with true experts. Very flexible with scheduling to help me get job done.
Robert Zitz
Patrick A. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The technician, Matt, arrived within the appointment window and explained the annual maintenance needed on the garage door opener. He performed the work quickly and professionally. I have used Precision Door Services for several years and have been very satisfied with their services.
Cathy Whitaker
Matthew M Service Provided:
Install Garage Doors
Technician:
Review:

On time and on target. That is about all that needs to be said.
Paul Cook
Service Provided:
Garage Door Repair
Review:

This was our second time using Precision for a house in this area, and again we were very pleased! Patrick was punctual, professional, explained three different options and was immediately able to go to work. He did an excellent job, cleaned up afterwards and was great to deal with.
Karl and kristin Duckworth
Patrick A. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Matthew did a fantastic job of briefing the mechanism, its problems, and the two separate systems. All the systems were checked - and adjusted if necessary - with recommendations for maintaining serviceable systems - lubrication, etc. He pointed out that the slack (noisy) chains were caused by worn sprockets - and he installed a replacement which resulted in a smooth and quieter opening and closing -- 5 STAR
Satisfied Customer
Service Provided:
Garage Door Repair
Review:

The technician was prompt, professional and nice. Very easy to work with and helpful. They provided the 25 point safety inspection. I was happy with the service they provided.
Kari S.
Patrick A. Service Provided:
Garage Door Repair
Technician:
Review:

I used Precision before. This morning my garage door malfunctioned at a bad time. They sent a tech out the same day and within three hours of the malfunction the door was repaired and perfect again. I don't use anyone but these guys for garage door problems.
Mike Schmidt
Service Provided:
Garage Door Opener Repair
Review:

Great service and a knowledgeable repairman. I would look no further then Precision.
Mark Anderson
Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Patrick, our technician, called 45 minutes ahead to tell me he was on the way. He arrived on time, inspected our lock and corrected the problem in 15 minutes. Patrick answered all my questions and was very polite! I already recommended PDS to my colleagues.
Michael Blaine
Patrick A. Service Provided:
Garage Door Repair
Technician:
Review:

RESPONSE TIME WAS WITHIN THE HOUR...UNBELIEVABLE. TECHNICAN WAS VERY COURTEOUS & EXPLAINED REPAIRS TO BE PERFORMED UPFRONT, INCLUDING ASSOCIATED PRICING. WORK WAS PERFORMED EFFICENTLY AND NO MESS LEFT BEHIND. HIGHLY RECOMMEND!
Ralph Bowman
Kevin T Service Provided:
Garage Door Repair
Technician:
Review:

5 STARS overall. Matt, technician, OUTSTANDING. Very professional. Service included Tune Up and replacement of roller spring. Precision Overhead highly recommended.
Gerrish Flynn
Matthew M Service Provided:
Garage Door Repair
Technician:
Review:

The service technician arrived on time, explained to me what was wrong and what my options were. The entire repair took less than two hours and the door was working better than ever when the job waas done.
Joseph Conti
Matthew M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great company. Called them at 0745 in morning and they made an appointment for same day between 11-2. They were there at 1130 and programed my two new door operators (that I purchased and installed) in a half hour. They reviewed and inspected my work, checked the doors for wear and safety issues, and lubed the springs. First class service! I was especially impressed with the Tech, Matt. I'm detail oriented and Matt was very well trained and experienced and a self described perfectionist so couldn't be happier. I will call them again and ask for Matt when I get around to installing an operator on the third garage door too.
Mike Schmidt
Matthew M Service Provided:
Garage Door Opener Install
Technician:
Review:

Replaced springs, pulleys, cables, rollers, etc. Technician Kevin Terral was superb, complete professional and a great representitive of your company.
Don Riffle
Kevin T Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent job and arrived on time. Doors are quieter than original installation!
George Shultz
Matthew M Service Provided:
Garage Door Repair
Technician:
Review:

The technician, Kevin, was very polite, efficient and thorough. We have been pleased with him each time he's been to our home. This time was no exception. He fit us in the same day, even though he had other customers already, and once he got started, he was finished in no time. We were very satisfied. Thank you, Kevin and Precision Door Service!
Kenneth Baldwin
Kevin T Service Provided:
Garage Door Repair
Technician:
Review:

The scheduler was able to very quickly schedule our repairs. We were notified who our service tech would be with a picture. He arrived on time, was extremely friendly and walked us through what was required. He completed the service is less time than he estimated, cleaned the area and then took the time to explain what regular servicing we could do to extend the life of all the mechanism. I was extremely impressed.
Aubrey Mitchell
Matthew M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Five Stars - very knowledgable and efficient. We had springs and gears replaced, and safety beams adjusted, and remotes refreshed and batteries replaced.
Rebecca Nielsen
Matthew M Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

Excellent work after a good analysis and explanation of our problems.
Peter Smith
Kevin T Service Provided:
Garage Door Opener Repair
Technician:
Review:

Kevin T was amazing and greatly appreciate especially at this time of year right before Christmas. Wishing ya'll a great Christmas and New Year and Thank you! I called several other companies and will only call Precision in the future!
Steve Walker
Kevin T Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Matt gave us a thorough description of the options we had as far as what type of doors are available so we could make an educated decision about what product would serve our needs. The new doors arrived unexpectedly fast and the installation went smoothly. Very pleased with the service of this company.
Stavros Kalamatianos
Matthew M Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The Precision Garage Door Service team in Alexandria made the garage door repair so easy from the appointment scheduling to the terrific technician, Matt, whom performed the repairs in an hours time. Highly recommend this team.
Mike
Matthew M Service Provided:
Garage Door Repair
Technician:
Review:

Fantastic job! In and out in about 45 minutes. Door works perfectly, and is far quieter than ever before. Many thanks!
Michael Murphy
Kevin T Service Provided:
Garage Door Repair
Product:
Springs
Technician:
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